Service History 136 - Authorized Service Inc

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC3

Near Boiling Springs, South Carolina 29316

Sam

Job Details: 09/20/2024

Found unit not operating. Found control and user interface dead. Receiving proper voltage but not powering on. Called warranty service explained to warranty service whats going on. Gave estimate of 1026.27 warranty service declined estimate said they will each out to customer about what is going to happen next. Collected trip charge of 150.00.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDM10

Near Boiling Springs, South Carolina 29316

Sam

Job Details: 09/20/2024

Found units gasket warped at bottom causing condensation inside unit from hot air getting in. Unit will need new gasket for door. Will order gasket for repair.; ordrng 1 W11030683 (Gasket)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Easley, South Carolina 29640

Frank

Job Details: 09/20/2024

Replaced gearcase tested working ok. No noise..

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JB3

Near Liberty, South Carolina 29657

Frank

Job Details: 09/20/2024

Display cut in and out.. can not set clock. Will bake and broil unit it cuts off.; ordrng 1 W11594224 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM07

Near Simpsonville, South Carolina 29680

Carl

Job Details: 09/20/2024

Installed new fan motor and blade unit ck ok

We serviced a

WHIRLPOOL OVEN

Model WFG525S0JZ2

Near Simpsonville, South Carolina 29680

Carl

Job Details: 09/20/2024

Used meter to ck pmms in the room ran unit for about 30 to 40 mins to see is there was build up got Less than 1% in the room unit ck ok

We serviced a

WHIRLPOOL RANGE

Model WFE500M4HS

Near Asheville, North Carolina 28801

Brian

Job Details: 09/20/2024

Installed new thermostat. Tested unit and found all operations ok at this time.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Asheville, North Carolina 28805

Brian

Job Details: 09/20/2024

Found f7e6 (motor fault) f0e5 (off balance load). Tested unit and found stand pipe not draining well. Found unit not level and shifter had come out of place. Found service pointer regarding shifter issue. Replaced shifter (W10913953) according to service pointer and leveled unit. Calibrated and tested unit. Unit functioning normal. Informed customer that they would have to have a plumber resolve stand pipe issue. Customer understood. ; used 1 W10913953 (Shifter TS) from stock

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near Asheville, North Carolina 28805

Brian

Job Details: 09/20/2024

Found door gasket torn. All other functions ok. Door seal (W10906683) and adhesive (WP279368) needed. ; ordrng 1 W10906683 (Door seal) and 1 WP279368 (Adhesive) and 1 L14 (Job code)

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW08

Near Asheville, North Carolina 28805

Brian

Job Details: 09/20/2024

Found unit unplugged when I arrived. Plugged unit in and control was off. Attempted to turn control on and it would not respond. Control box (W11648345) needed. ; ordrng 1 W11648345 (Control box) and 1 J13 (Job code)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ3

Near Travelers Rest, South Carolina 29690

Larry M.

Job Details: 09/20/2024

Called TECHLINE and spoke to AdrianAdvised to replace sump pump assembly SR: 7739952686Needs sump assembly ;

We serviced a

WHIRLPOOL COOKTOP

Model W5CE3024XB00

Near Spartanburg, South Carolina 29307

Sam

Job Details: 09/20/2024

Customer claim is that they started burner one day to get ready to cook and as it got hotter the glass started to crack. Appears to be thermal breakage that cracked cooktop glass. Will order cooktop.; ordrng 1 W10365154 (Cooktop) and 1 2man (2 man)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Belton, South Carolina 29627

Jerry D.

Job Details: 09/20/2024

Installed listed parts cycled unit through test and all functions are working properly

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Anderson, South Carolina 29625

Jerry D.

Job Details: 09/20/2024

Installed listed parts cycled unit through test and unit checks ok

We serviced a

WHIRLPOOL M/W OTR

Model WMMF7330RZ00

Near Travelers Rest, South Carolina 29690

Larry M.

Job Details: 09/20/2024

Could not get unit into diagnostics mode. Ui loses time sporadically. Will need ACU ; ordrng 1 W11731684 (ACU) and 1 2manjobcode (2 man job code)

We serviced a

WHIRLPOOL WASHER

Model MVW5430MW1

Near Moore, South Carolina 29369

Sam

Job Details: 09/20/2024

Installed all parts. Cycled unit through quick wash. No abnormal noises during cycle. All components working properly. All functions pass.

We serviced a

KITCHEN AID DISHWASHER

Model KDTE104ESS0

Near Piedmont, South Carolina 29673

Jerry D.

Job Details: 09/20/2024

They cancelled they are buying a new one

We serviced a

WHIRLPOOL RANGE

Model WEE745H0LZ3

Near Greenville, South Carolina 29609

Larry M.

Job Details: 09/20/2024

Replaced lower glass holder. Replaced right rear burner switch and knob. Ensured all functions were working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ09

Near Campobello, South Carolina 29322

Chris

Job Details: 09/20/2024

Installed new gasket. Unit check is ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Taylors, South Carolina 29687

Chris

Job Details: 09/20/2024

Unit has led module and defrost failure . Customer states he had previous service from palmetto appliance and was told unit needed sealed system work. Took pictures of defrost failure. Gave customer a bluebook. Estimate for repair at $707.31. Customer declined repair

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Taylors, South Carolina 29687

Chris

Job Details: 09/20/2024

Customer states previous company has been out and told customer there is a problem with tumbler. Unit has no tumbler . Customer also states this unit isnt a genuine Maytag. Unit is in fact a Maytag . Customer states dealer will bring new unit out if unit is unrepairable.. customer states unit shakes and gets off balance since install . Suspension is firm and planted . All holes punched through wash basket. No stored faults. Unit performs as designed in diagnostics . Customer is doing to small of loads . Customer wants unit replaced or refund . Called tech line and spoke with art. Unit works as designed. File number for call is 7739957654.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Simpsonville, South Carolina 29680

Carl

Job Details: 09/20/2024

Installed new ice door assembly unit ck ok

We serviced a

KITCHEN AID RANGE

Model KECC604BBL00

Near Greer, South Carolina 29651

Chris

Job Details: 09/20/2024

Unit has not surface light stuck on. Gave customer several scenarios for repair due to unit having down draft and unit tear down . Customer declined repair

We serviced a

JENN-AIR MICROWAVE

Model JMW3430IL03

Near Greer, South Carolina 29650

Chris

Job Details: 09/20/2024

Installed new panel. Same result . When microwave function is selected options menu appears with theme selection. Unit didnt ask for model programming . Re seated all defaults . No change. Only faults stored is stuck key. Called tech line and spoke with Rob. File number 7739956535. Went through hard reset. No faults came back. Programmed. Unit ls unit check is ok

We serviced a

WHIRLPOOL RANGE

Model WEG515S0LS4

Near Easley, South Carolina 29642

Frank

Job Details: 09/20/2024

Dropped off burner caps at office

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Easley, South Carolina 29640

Frank

Job Details: 09/20/2024

Replaced gearcase tested working ok. No noise..

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS3

Near Easley, South Carolina 29640

Larry M.

Job Details: 09/20/2024

Installed heater and main control. Ran test cycle. Checks ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ19

Near Greer, South Carolina 29651

Chris

Job Details: 09/20/2024

Installed new parts. Unit check is ok

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL05

Near Travelers Rest, South Carolina 29690

Larry M.

Job Details: 09/19/2024

Removed bottom freezer components and evap fan and blade. Installed new evap fan and blade. Installed freezer components. All functions pass.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Easley, South Carolina 29642

Frank

Job Details: 09/19/2024

Customer stating not drying. 7-1 62. Open heat circuit. Valve error.. heater circuit ohm's at 12.. good there.. ran through diagnostics not sending 120 v to heater.. needs control board; ordrng 1 W11637581 (Control) and 1 Jobcodej13 (Job code j13)

We serviced a

WHIRLPOOL DRYER

Model WED7500VW2

Near Honea Path, South Carolina 29654

Jerry D.

Job Details: 09/19/2024

"Timer inoperable, volts and polarity good, ordering, j13; ordrng 1 W10789367 (Timer)"

We serviced a

MAYTAG WASHER

Model MVWB855DC2

Near Gaffney, South Carolina 29340

Sam

Job Details: 09/19/2024

Installed suspension rods. Cycled unit through rinse and spin. All components working. All functions pass.

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ5

Near Travelers Rest, South Carolina 29690

Larry M.

Job Details: 09/19/2024

could not get oven to ignite. Called techline Spark module needs to be replaced.TracolaSr 7739946261; ordrng 1 W11703692 (Spark module) and 1 W10860916 (Spark module)

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Travelers Rest, South Carolina 29690

Larry M.

Job Details: 09/19/2024

Found unit not going into cycle. Replaced main control. Ran test cycle. Checks ok

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near Travelers Rest, South Carolina 29690

Larry M.

Job Details: 09/19/2024

Installed dispenser. Customer states liquid detergent goes straight to the bottom of machine when added through the dispenser. Explained to customer how the dispenser works. Could not come to agreement. Customer requests supervisor.

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ2

Near Gaffney, South Carolina 29341

Sam

Job Details: 09/19/2024

Unit having same issue. Called techline. Techline said that water pressure is too high and could be causing issue. Techline advised to lower water pressure and return in the future to recalibrate machine. Informed customer to lower water pressure and that tech will return at a future date for recalibrate machine. SR#7739627673; ordrng 1 W11205048 (Valve) and 1 W11712987 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Gaffney, South Carolina 29341

Sam

Job Details: 09/19/2024

Found unit constantly and randomly draining. Customer claimed that unit will drain while filling sometimes as well. Checked connections all connections secured. Checked error codes. Found f1e1 f3e1 and f8e1 error codes. From error codes present control appears to be failing and/or possible hole in pressure hose. Will order parts for repair. ; ordrng 1 W11603810 (Control) and 1 W11652038 (Wire harness)

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Hendersonville, North Carolina 28739

Brian

Job Details: 09/19/2024

Installed new inner door glass. Tested unit and found all operating ok with no leaks detected. Did not move unit.

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Hendersonville, North Carolina 28739

Brian

Job Details: 09/19/2024

Installed all parts ordered. Tested unit and found all operations ok at this time.

We serviced a

MAYTAG REFRIGERATOR

Model MFX2570AEM4

Near Greenville, South Carolina 29607

Carl

Job Details: 09/19/2024

Installed new Imk kit cycled several times to ck operation unit ck ok

We serviced a

KITCHEN AID REFRIGERATOR

Model KFIS27CXWH3

Near Greenville, South Carolina 29607

Carl

Job Details: 09/19/2024

Found found Imk fan open ; ordrng 1 W11334745 (Evap fan)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ09A

Near Simpsonville, South Carolina 29681

Carl

Job Details: 09/19/2024

"Installed new door and gasket customer I having trouble with a veg drawer ; ordrng 1 W11243759 (Drawer) and 1 W11696630 (Pan) and 1 WPW10396909 (Front), states that autho needed"

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Hendersonville, North Carolina 28739

Brian

Job Details: 09/19/2024

Installed all parts ordered. Tested unit and found all operations ok at this time.

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Hendersonville, North Carolina 28739

Brian

Job Details: 09/19/2024

Installed all parts ordered. Tested unit and found all operations ok with no leaks detected.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Arden, North Carolina 28704

Brian

Job Details: 09/19/2024

"Found wires at terminal block charred and damaged. Removed damaged wire ends and reattached with new ire nuts. Tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected. Did not move unit."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDM03

Near Waynesville, North Carolina 28786

Kari

Job Details: 09/19/2024

Installed parts Unit checks ok W1CAE11NL1.5

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDM03

Near Waynesville, North Carolina 28786

Kari

Job Details: 09/19/2024

Installed parts unit checks ok W1CAE31NL1.5

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Greenwood, South Carolina 29646

Jerry D.

Job Details: 09/19/2024

Installed listed parts cycled unit through test and unit checks ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDM10

Near Boiling Springs, South Carolina 29316

Sam

Job Details: 09/19/2024

Found unit not cooling. Starter coming on and wattage reading when starter clicks but compressor not coming on at all. Compressor hot but suction line is not. Compressor appears to be locked up and not functioning will order parts.; ordrng 1 R600a (R600a) and 1 Sealedsystemtech (Sealed system tech) and 1 Nitrogen (Nitrogen) and 1 X20 (X20) and 1 Locring (Locring) and 1 W11582592 (Compressor) and 1 W11109499 (Drier tube) and 1 W11661102 (Process tube)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Inman, South Carolina 29349

Sam

Job Details: 09/19/2024

"Found unit with previous issue as before with control not working, removed panel. Found roaches all over control board and wires. Took pictures. Called whirlpool trade care. Trade care stated units warranty is now voided because of the roaches. Job complete. SR#7739949362"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Easley, South Carolina 29640

Frank

Job Details: 09/19/2024

Unit keeps shutting down. Resets breaker works goes down intermittent.. instructed on if it goes down call leave it off if able to. When it's working hard to diagnose

We serviced a

KITCHENAID ICE MACHINE

Model KUIX335HPS01

Near Six Mile, South Carolina 29682

Frank

Job Details: 09/19/2024

Replaced hinges and door gasket.. problem still gap between door and cabinet. Called Techline suggest door to be replaced; ordrng 1 W11346787 (Door) and 1 Jobcodel14 (Job code l14)

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ

Near Walhalla, South Carolina 29691

Frank

Job Details: 09/19/2024

F3e2 owi fail f9e1 not draining. fae2 vent wax motor fail.. not draining due to motor fail need sump and vent motor. Could have shorted board; ordrng 1 W11410063 (Control) and 1 W11414073 (Vent motor) and 1 W11416363 (Pump and motor) and 1 Jobcodel14 (Job code l14)

We serviced a

JENN AIR RANGE/MW COMBO

Model JMW2430IL03

Near Seneca, South Carolina 29672

Frank

Job Details: 09/19/2024

Replaced console tested working ok

We serviced a

ROPER DRYER

Model RED4640YQ0

Near Campobello, South Carolina 29322

Chris

Job Details: 09/19/2024

"Unit has open element, open cuttoff fuse and thermostat $636.96. Customer denied repair"

We serviced a

KITCHEN AID ICE MACHINE

Model KUIX505ESS2

Near Campobello, South Carolina 29322

Chris

Job Details: 09/19/2024

Unit has no water flow .debri found in and from water supply. Showed Cusotmer debri. Unit has cloggged filter . With filter removed unit still has less than satisfactory pressure. Unit needs valve and filter. Gave customer a bluebook estimate for valve $672.10. Installed new valve. Unit check is ok . No leaks

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Greenville, South Carolina 29605

Chris

Job Details: 09/19/2024

Unit has stuck key fault. Ordeing for repair ; ordrng 1 W11620481 (Control)

We serviced a

KITCHEN AID REFRIGERATOR

Model KRFF507HPS00

Near Greenville, South Carolina 29605

Larry M.

Job Details: 09/19/2024

Found freezer light inop. Replaced freezer light along with top refrigerator light. All lights work currently.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Hendersonville, North Carolina 28739

Brian

Job Details: 09/19/2024

Found unit not cooling properly. Inspected and found freezer evaporator frozen over. Put unit into force defrost and found heater coming on. Control (W11670354) user interface (W11567938) and harness (W11566475); ordrng 1 W11670354 (Control) and 1 W11567938 (Ui) and 1 W11566475 (Harness) and 1 Q16 (Job code)

We serviced a

KITCHENAID RANGE

Model KSEG700EBS3

Near Taylors, South Carolina 29687

Chris

Job Details: 09/19/2024

Installed new parts. Unit check is ok

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS10

Near Greer, South Carolina 29651

Chris

Job Details: 09/19/2024

Customer states builder Told her microwave has fault and wrong part number of fan may be installed .Customer states unit doesnt have strong enough exhaust . Unit passes paper towel test. Install is in correct. Air leaks around chimney and cabinet. Called tech line and spoke with Steve. Unit works as designed. Customer needs to have builder correct install. File number for call is 7739946994. New labor authorization is w1ca450al2

We serviced a

WHIRLPOOL FREEZER

Model WRX735SDHZ04

Near Greer, South Carolina 29651

Chris

Job Details: 09/19/2024

Unit has warped rails and door. Light out ordeing for repair ; ordrng 1 WPW10330991 (Bracket) and 1 WPW10330993 (Bracket) and 1 W11435351 (Door) and 1 W11527432 (Light) and 1 W10316760 (Thermistor)

We serviced a

WHIRLPOOL OVEN

Model WFG550S0LZ5

Near Anderson, South Carolina 29621

Frank

Job Details: 09/19/2024

Found igniter not right hitting right on burner adjusted fixed.. igniting and lighting no problem

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDM03

Near Waynesville, North Carolina 28786

Kari

Job Details: 09/19/2024

Installed parts unit checks ok

We serviced a

KITCHEN AID MICROWAVE

Model KMBS104EFS02

Near Greenwood, South Carolina 29649

Jerry D.

Job Details: 09/19/2024

"Panel dead, Dial Cntrl shorted, ribbon burnt, unit inoperable, volts and polarity good, ordering, j13; ordrng 1 W10839497 (Interface) and 1 W10731701 (Panel) and 1 W10623991 (Cntrl) and 1 W10868513 (Manager)"

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS0

Near Spartanburg, South Carolina 29301

Sam

Job Details: 09/19/2024

"Found unit not powering on at all. Checked incoming voltage. 240 present when checked. Checked for pinched or cut wires. All wires check ok. Checked connections at control board. Found connector for incoming power not fully seated. Reseated connection. Units now operating. All burners, elements and lights working. All functions pass."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Greenwood, South Carolina 29649

Jerry D.

Job Details: 09/19/2024

"Noise intermittent, T line replace drum ordering, j13; ordrng 1 W10757750 (Drum)"

We serviced a

FRIGIDAIRE WALL OVEN

Model FGEW3045KFB

Near Simpsonville, South Carolina 29681

Carl

Job Details: 09/19/2024

Found bake elements open ; ordrng 1 318254906 (Element)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW3

Near Simpsonville, South Carolina 29680

Carl

Job Details: 09/19/2024

Ran diagnostics found water input a bit slow installed new valve ran a test cycled unit ck ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Waynesville, North Carolina 28786

Kari

Job Details: 09/19/2024

Installed parts unit checks ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ10

Near Greenwood, South Carolina 29649

Jerry D.

Job Details: 09/19/2024

"Found filter housing loose and filter not going in properly, disassembled ceiling and filter housing, reinstalled housing straight, reassembled unit, installed filter and cycled unit through test and no leaks found unit checks ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Anderson, South Carolina 29624

Jerry D.

Job Details: 09/19/2024

"Defrost heater wires burnt, cntrl relay inop, ordering, j13; ordrng 1 W11321510 (Cntrl) and 1 W11515017 (Motor) and 1 W11573116 (Heater assy)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ09

Near Anderson, South Carolina 29626

Jerry D.

Job Details: 09/19/2024

Installed listed parts cycled unit through test and all functions are working properly

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ02

Near Easley, South Carolina 29642

Larry M.

Job Details: 09/18/2024

Helped uninstall freezer door. Helped install new freezer door. All functions pass.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Travelers Rest, South Carolina 29690

Larry M.

Job Details: 09/18/2024

Found drain pump not engaging. Will order drain pump. ; ordrng 1 W10919003 (Drain pump)

We serviced a

WHIRLPOOL KITCHEN

Model WDP540HAMZ4

Near Piedmont, South Carolina 29673

Jerry D.

Job Details: 09/18/2024

"Found some buttons not responding found touchpad adhesive coming loose, ordering, j13; ordrng 1 W11504635 (Console)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Anderson, South Carolina 29621

Jerry D.

Job Details: 09/18/2024

"Lock broken installed lock sent preid, cycled unit through test and unit checks ok"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Anderson, South Carolina 29621

Jerry D.

Job Details: 09/18/2024

"Hinges loose and latch not latching properly, tightened screws adjusted latch, unit chks ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Anderson, South Carolina 29621

Jerry D.

Job Details: 09/18/2024

"Found unit not level and condenser tube rubbing cabinet, leveled unit, and adjusted tube away from cabinet"

We serviced a

KITCHEN AID DISHWASHER

Model KDFE104KPS1

Near Anderson, South Carolina 29621

Jerry D.

Job Details: 09/18/2024

"Wash pump inoperable, installed pump sent preid, cycled unit through test and no leaks found unit checks ok"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Lake Lure, North Carolina 28746

Brian

Job Details: 09/18/2024

Installed new motor and blower wheel. Tested unit and found all operations ok at this time.

We serviced a

KITCHEN AID REFRIGERATOR

Model KRMF706ESS01

Near Hendersonville, North Carolina 28791

Brian

Job Details: 09/18/2024

"Found water/ice pooled up under crisper drawers in fresh food compartment. Inspected and found fresh food evaporator drain clogged. Cleared drain and removed ice build up. Ensured drain was functioning properly. At this time, all operations ok with no leaks detected. Collected 170."

We serviced a

KITCHEN AID DISHWASHER

Model KDFE104DSS3

Near Hendersonville, North Carolina 28791

Brian

Job Details: 09/18/2024

Found no saved error codes. Tested unit and found wash motor not running bit is getting proper voltage. New Pump and motor assembly (WPW10605057) needed. Quoted customer 547.78 to complete repairs. Customer did not wish to proceed with repairs at this time. Collected 80 for service call.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM3

Near Hendersonville, North Carolina 28739

Brian

Job Details: 09/18/2024

Found f7e1 (no heat) and F6e4 (float switch open). Found debris stuck under float switch. Tested unit and found wash motor running. Inspected and found spray arms clogged and damaged new Upper spray arm (WPW10317197) lower spray arm (WPW10319027) needed. Recommended customer use dishwasher cleaner on unit. ; ordrng 1 WPW10317197 (Upper spray arm) and 1 WPW10319027 (Lower spray arm) and 1 J13 (Job code)

We serviced a

KITCHENAID MICROWAVE

Model KMBP107ESS20

Near Mills River, North Carolina 28759

Brian

Job Details: 09/18/2024

Found cavity light not illuminating. Door switches ok and unit heating ok. New Lamp (W10886919) and control (W11325786) needed. ; ordrng 1 W10886919 (Lamp) and 1 W11325786 (Control) and 1 N15 (Job code)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADB7

Near Mills River, North Carolina 28759

Brian

Job Details: 09/18/2024

Found f7e1 (no heat). Inspected and found heater bubbled and damaged. Also found filter stripped and not staying in place. Also found top and bottom racks rusted and damaged. Heater (W10518394) filter (W10872845) dish rack (W11169039) dish rack (W10161215); ordrng 1 W10518394 (Heater) and 1 W10872845 (Filter) and 1 W11169039 (Dish rack) and 1 W10161215 (Dish rack) and 1 Q16 (Job code)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Simpsonville, South Carolina 29680

Carl

Job Details: 09/18/2024

Removed compressor and dryer filter installed new compressor and filter pulled vac installed 53 gram r 600

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Pauline, South Carolina 29374

Sam

Job Details: 09/18/2024

When arriving to unit found unit not cooling like before but found units back panel covered in ice. Checked wattage from heater with watt meter unit not pulling any wattage for heater activation. Per JR going to order heater and thermistor for repair. ; ordrng 1 W11548536 (Harness with thermistor) and 1 W11547652 (Heater)

We serviced a

WHIRLPOOL FREEZER

Model WSZ57L18DM08

Near Fletcher, North Carolina 28732

Brian

Job Details: 09/18/2024

Found inside liner busted on left side and right side. Door dented on outside and hinge bent. Door liner also busted. Compressor is making a rattling sound. Contacted tech support and spoke to Kirk. He said unit is not repairable. We documented issues with pictures attached to the account. Kirk had me tell customer to call customer service and give them Sr number (7739942536). Customer understood.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV976FDEM00

Near Pauline, South Carolina 29374

Sam

Job Details: 09/18/2024

Found units ice maker not making ice. Unit has good temperature. Units ice maker fills with water. Checked error codes for ice maker. Ice maker had error code for E2:motor lost position. Checked ice maker with harvest. Ice maker will not harvest. Unit needs new ice maker. Gave customer estimate of 481.00 for repair. Customer approved of estimate. Charged customer half of estimate (240.50) and will charge other half of estimate on return visit when repair is completed.; ordrng 1 W11577195 (Ice maker)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Pauline, South Carolina 29374

Sam

Job Details: 09/18/2024

Found unit not defrosting back panel of evaporator completely covered in ice. Checked evaporator thermistor. Checks ok. Checked wattage when in defrost. Unit not pulling enough wattage for defrost. Unit will need new control and defrost heater. Gave customer estimate of 766.00. Customer approved of estimate. Collected 150.00 trip charge from estimate leaving remaining balance of 616.00 on return visit. Customer might buy a new one depending on how long it takes to get parts for repair. Only charged customer trip charge in case they decide to replace unit instead of repair based on eta of parts and repair time. ; ordrng 1 WP12729128 (Heater) and 1 Customerwouldliketopreschedule (Customer would like to preschedule)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ09

Near Duncan, South Carolina 29334

Sam

Job Details: 09/18/2024

Installed gaskets. Made sure that there were no gaps between gaskets and liner using hairdryer. All checks ok. No gaps found. No air leaks. All functions pass.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV07

Near Greenville, South Carolina 29611

Larry M.

Job Details: 09/18/2024

Installed ice maker and ice bin. All functions pass

We serviced a

MAYTAG WASHER

Model MVW6500MW0

Near Greenville, South Carolina 29611

Larry M.

Job Details: 09/18/2024

Ran test cycle. Found unit will not advance past sense. Will need main control. ; ordrng 1 W11633362 (Main control)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Simpsonville, South Carolina 29680

Carl

Job Details: 09/18/2024

Found struts worn and bouncy ; ordrng 1 W11130362 (Struts)

We serviced a

FRIGIDAIRE DRYER

Model 7073LA0

Near Simpsonville, South Carolina 29681

Carl

Job Details: 09/18/2024

Installed new heater cycled unit to ck operation unit ck ok

We serviced a

MAYTAG WASHER

Model MVWC416FW1

Near Mars Hill, North Carolina 28754

Kari

Job Details: 09/18/2024

Installed parts unit checks ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ02

Near Easley, South Carolina 29642

Frank

Job Details: 09/18/2024

Replaced freezer door.. tested ice maker cycles filled with water..

We serviced a

KITCHENAID DISHWASHER

Model KDFE204EWH3

Near Marshall, North Carolina 28753

Kari

Job Details: 09/18/2024

Installed parts unit checks ok

We serviced a

WHIRLPOOL DRYER

Model WED5050LW

Near Easley, South Carolina 29640

Frank

Job Details: 09/18/2024

Found element open.. replaced tested working ok..

Contact Us Today

About Us