We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS05
Near Cullowhee, NC 28723
Kari
Job Details: 08/22/2023
Installed parts unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Spartanburg, SC 29301
Cliff
Job Details: 08/22/2023
"Found the bottom drawer not completely installed causing the fresh food door to not close completely, all functions check ok"
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Boiling Springs, SC 29316
Cliff
Job Details: 08/22/2023
"Replaced parts, ran a calibration and auto test, no noise, ran a drain and spin with no noise.; used 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Franklin, NC 28734
Kari
Job Details: 08/22/2023
"Too quick pics, found unit had condensation around the top freezer compartment. Found there to be gapping between liner and cabinet filled with silicone and checked all functions in diagnostics, heater comes on and there is 5DCV to thermistor. Unit checks ok; used 1 WP482338 (Silicone) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Gaffney, SC 29341
Cliff
Job Details: 08/22/2023
"Replaced parts, weighed in around 2.26 oz of 600, frost pattern on evaporator looked good. Advised customer to watch for a week before filling up with food, all functions check ok as of now"
We serviced a
WHIRLPOOL FREEZER
Model WRS315SDHZ08
Near Zirconia, NC 28790
Derek
Job Details: 08/22/2023
Found all loads running and unit not cooling. Sealed system failure. Will order parts. W19; ordrng 1 W11546692 (Evaporator) and 1 W11580057 (Compressor) and 1 WPW10143759 (Dye drier) and 1 Avx4 (Access valve) and 2 W11504449 (Coupler)s and 2 W11504447 (Coupler)s
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Travelers Rest, SC 29690
Derek
Job Details: 08/22/2023
Found unit getting violently off balance during cycle. Unit has a suds error and customer is using correct type and amount of soap. Suspension ok. Will order parts. ; ordrng 1 W11608056 (ACU) and 1 W11665968 (Harness)
We serviced a
WHIRLPOOL RANGE
Model KCGD506GSS
Near Greer, SC 29651
Derek
Job Details: 08/22/2023
Found unit will continue to strike igniter after burners are lit. Issue seems to be related to the back center burner. Cleaned igniter. Issue was better but still trying to reignite on simmer. Igniter leaning away from burner. Loosened and straightened burner then cycled again. Unit no longer trying to reignite. All burners check good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Piedmont, SC 29673
Jerry D.
Job Details: 08/22/2023
"installed listed parts cycled unit through test volts and polarity good, Interface inoperable, ordering, j13; ordrng 1 W11131367 (Interface)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSS25N4MKZ04
Near Franklin, NC 28734
Kari
Job Details: 08/22/2023
"Took quick pics found customer already had the icemaker and another company had been out and did not complete the installation of the icemaker and the refrigerator. Found the Icemaker fill tube was connected to the valve, but it was hanging loose from the connector that goes through the cavity to the icemaker. Found the flange that goes in the fill tube at the top was still in the installation bag. Installed the flange into the tube, put the tube into the fill connector and tightened bracket and screw down until the hose didnt move. Found the icemaker, had no power to it because whoever had installed, it didnt undo the extra connector piece that has no spades in it so the electricity wasnt making through because there was a break in the connection, took that spacer piece out and connected the harness from the icemaker to the harness in the refrigerator. Made sure the water was on and cycled icemaker, unit cycles and fills with no leaks from the tube in the back. No leaks from the valve unit checks OK"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Fairview, NC 28730
Brian
Job Details: 08/22/2023
"Customer said unit has been giving power outage alert and unit will stop cooling periodically. Checked pantry ui and found it full of water, and wires on drawer broken. New Pantry drawer(W10815669) needed. Quoted customer 953.45. Informed customer that due to the nature of problems, there could always be further issues resulting in further charges. Customer understood and did not wish to proceed with repairs at this time. Collected 150 for service call."
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Asheville, NC 28803
Brian
Job Details: 08/22/2023
"Customer says unit is shutting off after about 5 min or so, in all cycles except bulky and time dry. Tested moisture sensors in diagnostics and found the, ok. Tested moisture sensor with wet cloth draped over sensors, to simulate wet clothes, and unit continued to run for about 10-15 min, then drum stopped rotating and display read 58 min and sensing. End of cycle alarm or display never showed and time continues to count down. I found unit overheating. Checked and found restricted airflow. Removed vent line and found airflow ok, indicating a clog within vent line. Informed customer they will need to have a professional properly clean vent lines. Customer understood."
We serviced a
WHIRLPOOL M/W OTR
Model WMH78019HZ1
Near Penrose, NC 28766
Brian
Job Details: 08/22/2023
Unit was unplugged when I arrived. Plugged unit in and found cavity light and cooling fan coming on. Not hood fan. Found f2e1 (stuck key) error code in diagnostics. Contacted tech support and spoke to Chris. He recommended replacement of door switches. Interlock kit (W11244490) and Control (W11284468) and grill (W10701701) needed. Contacted Saftey team. They gave authorization for repairs and parts.Concessions number (w18atwpl1)Sr number (7737151812; ordrng 1 W11244490 (Interlock kit) and 1 W11284468 (Control) and 1 W10701701 (Grill) and 1 L14 (Job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Brevard, NC 28712
Brian
Job Details: 08/22/2023
"Installed new ice maker. Tested ice maker observing for leaks and proper functions. At this time, all operations ok with no leaks detected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Greenwood, SC 29646
Matt
Job Details: 08/22/2023
"Replaced freezer rails,ice maker and main control. All operations pass."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Balsam Grove, NC 28708
Brian
Job Details: 08/22/2023
"Found good frost pattern. Defrost heater working. Test cycled ice maker and found it completing and filling, but found evidence of bail arm bent/warped. New Ice maker (W10873791) needed. ; ordrng 1 W10873791 (Ice maker) and 1 J13 (Job code)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM00
Near Spartanburg, SC 29306
Cliff
Job Details: 08/22/2023
"Water was spilling over fill shaft, repositioned, cycled ice maker and watched it fill, all functions check ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ03
Near Franklin, NC 28734
Kari
Job Details: 08/21/2023
Forgot to order a part; ordrng 1 WPW10175909 (Grill)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Pickens, SC 29671
Frank
Job Details: 08/21/2023
Installed timer thermostat tested working ok. Duct should be cleaned not getting good air flow
We serviced a
JENN AIR DISHWASHER
Model JDTSS246GL0
Near Easley, SC 29642
Frank
Job Details: 08/21/2023
Cc 4037660551377377. 05/27 570. Leaking from sump. Need to replace. Quoted $523.99. paid $261.99 owe $261; ordrng 1 W11178672 (Sump and motor) and 1 Jobcodel14 (Job code l14)
We serviced a
KITCHEN AID ICE MACHINE
Model KUID308ESS2
Near Anderson, SC 29621
Jerry D.
Job Details: 08/21/2023
"Filter was not letting water go in to unit, removed filter and water started coming into unit, advised customer this icemachine can be run without a filter in it , run card for 125.00"
We serviced a
JENN-AIR COOKTOP
Model JED8230ADS16
Near Greenville, SC 29605
Matt
Job Details: 08/21/2023
Found right side module does not heat on either burner. Found left blade on module is porter indicating arching. Outlet has spread internally. Adjusted left blade to make better contact with outlet. Unit now heats. Blue book estimate for harness 5170p816-60 540.00
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Clyde, NC 28721
Derek
Job Details: 08/21/2023
"Found multiple issues with unit. Gearcase is defective and roaring. Also a loud screech heard during spin. Customer also says intermittently unit will not agitate or spin. F7E4 F7E3 F0E3 all stored. Cleared faults. Installed parts including new belt and actuator. Cycled unit. Unit checks ok. ; used 1 W11239857 (Belt), and 1 W10913953 (Actuator) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS08
Near Asheville, NC 28801
Derek
Job Details: 08/21/2023
Installed parts. Cycled unit. Unit checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Anderson, SC 29626
Jerry D.
Job Details: 08/21/2023
"Lid lock and strike broken, installed listed parts sent preid, cycled unit through test and all functions are working properly"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507HPS01
Near Anderson, SC 29625
Jerry D.
Job Details: 08/21/2023
"Imk error code e2, installed imk from truck stock, cycled imk through test and all functions are working properly, 1 year warranty on imk, office run card for 398.00"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Anderson, SC 29625
Jerry D.
Job Details: 08/21/2023
"Drain pump noisey wash motor not running, installed sump and motor , cycled unit through test and no leaks found unit checks ok"
We serviced a
FRIGIDAIRE COMPACTOR
Model n/a
Near Anderson, SC 29625
Jerry D.
Job Details: 08/21/2023
Mr cancelled
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Spartanburg, SC 29302
Cliff
Job Details: 08/21/2023
"F8-E6, F7-E0, F9-E1, F3-E2, F2-E1. Unit would not drain, found linen inside drain pump. Removed clog, let unit start a cycle, door locks, all functions check ok"
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Spartanburg, SC 29301
Cliff
Job Details: 08/21/2023
"Found F1-E0: control fault, on the display. Reset unit and tried preheating, but the error came back after a few seconds. Gave customer an estimate of 602.17 for the new board, credit card did not work. Customer said he had another one and would call back with it. He owes the TC"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKV1
Near Spartanburg, SC 29301
Cliff
Job Details: 08/21/2023
"Part was black stainless and we needed stainless, front panel is warped and does not attach to the inner panel properly, reordering part.; ordrng 1 W11461694 (Front panel) and 1 L14jobcode (L14 job code)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Simpsonville, SC 29681
Carl
Job Details: 08/21/2023
Ran diagnostics found bad sump ohm harness open ck voltage to sump got voltage j13; ordrng 1 W11087376 (Sump)
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRM02
Near Simpsonville, SC 29681
Carl
Job Details: 08/21/2023
Found fill tube and facia heater open c1; ordrng 1 W11637688 (Facia heater) and 1 W11087201 (Fill tube heater)
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Greenville, SC 29615
Chris
Job Details: 08/21/2023
Unit has loud bearing noises and stuck key. Called 3rd party team and spoke with Becca. Unit is un repairable. File number for call is 7736989871
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Leicester, NC 28748
Kari
Job Details: 08/21/2023
"Took a quick pics found unit had overflowed into the basket and onto the floor took pictures of floor damage didnt turn the water on at first and put the unit in to diagnostics found unit showing an F8E3 overflow code. Unplugged unit and tested valve resistance found the fabric softener valve and the hot valve to be 980 ohms proximately found the cold valve to be showing 1.1k ohms. Still with no water turned on ran a power test to each valve. I found that the unit would turn the valve on and throw 120 V to each side when asked manually and then it does shut off power when its supposed to. Installed new valve ran unit through diagnostic test. Also ran a rinse and spin with only cold water after it filled For a minute, I cut it off and canceled the cycle the cycle canceled, and the water drained with no dripping from the valve. Unit now checks OK"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Leicester, NC 28748
Kari
Job Details: 08/21/2023
"Took quick pics found units handle wont stay on one side and cust has had to pull door from the sides to open it I found that one of the compression screws they keep them on the handle studs is stripped and is sideways and wont go in all the way installed new handle unit checks, OK"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV04
Near Weaverville, NC 28787
Kari
Job Details: 08/21/2023
undefined; ordrng 1 WPW10479155 (Damper control) and 1 L14 (Job code)
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Weaverville, NC 28787
Kari
Job Details: 08/21/2023
"Took quick pics, found unit showing no codes but the unit will flash the air flow issue. Found the vent hose to have the entire box on it even though the vent out of the house is directly behind where the exhaust comes out of the dryer. Cut back vent hose to about a foot. Pulled washer out to get behind dryer and make sure line is fully open and air flow is good. Ran timed dry cycle and a sensory cycle with no repeat airflow messages. Unit checks ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Marshall, NC 28753
Kari
Job Details: 08/21/2023
"Took quick pics, found unit showing a long fill code and wont go through the cycle properly. Found that neither Cold or hot will come on can I eat here at home. Took console down found that the white wire between the two is cut in half on the valve. Installed new valve with new harness ran unit the diagnostic cycle unit checks OK; used 1 W11210463 (Valve) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FH1
Near Greenville, SC 29609
Matt
Job Details: 08/21/2023
Put unit i in diagnostics and checked for error codes. No stored error codes. Tested bake element and found element open. Visibly inspected element and found failure in element. ; ordrng 1 W10779716 (Bake element) and 1 F12jobcode (F12 job code) and 1 Anytech (Any tech)
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Asheville, NC 28803
Brian
Job Details: 08/21/2023
"Unit is in 200-212. Found dent on side of unit when I arrived. Found motor humming but not starting. Found blower housing also bent, preventing blower wheel from turning. Adjusted and popped dent on housing out and tested. Found all operations ok at this time."
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Greenville, SC 29609
Matt
Job Details: 08/21/2023
Put unit in diagnostics and found model and serial number stored in controls does not match data tag on the unit. Called tech line and spoke to Chris. Sending unit up for review. File number 7736889495
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM06
Near Fountain Inn, SC 29644
Matt
Job Details: 08/21/2023
Found unit off when I arrived. Customer turned power back on to unit for me. Compressor and fans are running. No frost pattern on evaporator. Pulled unit out on shield. Found unit running at -28 on low side and 55 on high side. Found drier filter restricted. Evacuated system. Replaced drier filter. Pulled a vacuumed and weighed in 1.9 ounces of r600a. Customer has no faith in this unit. Wants unit replaced. Customer care at whirlpool told him if I sat unit is nit repairable they will replace it. I called tech line to have the master technician document customers file with all this information.Spoke to Derek at tech lineFile number 7737137470; used 1 W11109499 (Drier filter) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Anderson, SC 29621
Jerry D.
Job Details: 08/21/2023
"Doors not sealing properly, Found right fresh door to low, unit level. Installed shimms wp487576 from truck stock, doors now sealing chks ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Anderson, SC 29621
Jerry D.
Job Details: 08/21/2023
"Found cntrl not responding, volts and polarity good, installed cntrl sent preid, plugged in unit, in test motor humming, capacitor is burnt, installed capacitor sent preid, cycled unit through test and all functions are working properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Asheville, NC 28805
Brian
Job Details: 08/21/2023
Test cycled ice maker. Found ice maker getting proper count not cycling. New Ice maker (W10884390) needed. Quoted customer 373.54 to complete repairs. Customer wished to proceed. Collected total.; ordrng 1 W10884390 (Ice maker) and 1 J13 (Job code)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Asheville, NC 28804
Brian
Job Details: 08/21/2023
"Unit was unplugged when I arrived. Plugged unit in and found drain pump coming on. Let pump time out. Found no saved error codes. Water entering unit ok. Unit completed diagnostic cycle without issues. Tested all functions in manual diagnostics and found all operations ok. Cannot recreate issue. At this time, all operations ok with no leaks detected. Collected 125 for service call."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Asheville, NC 28804
Brian
Job Details: 08/21/2023
"Found no saved error codes. Tested unit in auto diagnostics and unit completed without issues. Then tested unit In bulky cycle and found unit filling the appropriate amount of water. Detergent is dispensing properly at this time. Cannot recreate issue. At this time, all operations ok with no leaks detected. Informed customer how pressure system works, and informed customer they sometimes suds can build up in pressure hose, causing fill issues. Recommended cu use clean washer cycle periodically to help with over sudsing. Customer understood. Collected 150 for service call."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Candler, NC 28715
Brian
Job Details: 08/21/2023
"Installed main control and shocks. Found suspension now ok. Tested unit and found all operations ok at this time, with no leaks detected."
We serviced a
WHIRLPOOL DRYER
Model WED6620HC2
Near Asheville, NC 28805
Derek
Job Details: 08/21/2023
Customer stated that a cycle ran previously did not dry. She had since ran a cycle and unit was drying properly. Cycled diagnostics. No faults. Cycled full test mode. All components passed test. Unit is heating. All functions of unit checks good. Advised customer of loading and operation of unit for optimum performance.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Asheville, NC 28803
Derek
Job Details: 08/21/2023
"Found unit will give F8E4 water in float tray error regularly. Customer has removed the float tray while unit was giving error and float tray was dry, and at time of repair tray dry and doesnt show evidence of ever having water in it. Cycled diagnostics test. No leak. Replaced float switch and cycled again. No leak. Unit checks ok. Spoke with trade partner and got a policy adjust of W18A0E0APL1"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Asheville, NC 28803
Derek
Job Details: 08/21/2023
Found manifold on middle sprayer not sealing and causing a wave of water to leak out during operation of middle sprayer. Also pin for upper sprayer broken causing upper arm to not mount securely. Will order parts. N15; ordrng 1 W10340542 (Manifold) and 1 WPW10340745 (Tube)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC3
Near Simpsonville, SC 29681
Carl
Job Details: 08/21/2023
Cycled unit thru diagnostics and a test cycle to ck operation unit ck ok and found only 1 error code out of balance
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX335HPS01
Near Burnsville, NC 28714
Kari
Job Details: 08/21/2023
SR 7737137063 Derek at techline Found unit on and making ice and all functions are checking as they should against tech sheet today Called Techline spoke with Derek. I gave him a brief history and told him I had spoken to Travis at Techline the last time and its doing the same thing through troubleshooting. We determined to replace the recirculation pump due to the service pointer and the fact that the water level sensor is now built into the recirculation pump. The water level sensor is possibly causing the unit to shut Office will need part for repair; ordrng 1 W11542867 (Recirculating pump) and 1 N15 (Job code)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Horse Shoe, NC 28742
Brian
Job Details: 08/21/2023
Installed main control and ui. Tested unit in auto diagnostics and found all operations ok. Did not move unit.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFT202
Near Greer, SC 29651
Chris
Job Details: 08/21/2023
Unit has partial frost pattern on evap. Unit has sealed system failure. Data tag on unit is un readable. Customer denied further repair
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Lyman, SC 29365
Chris
Job Details: 08/21/2023
Installed new parts. Unit check is ok . 1.5 labor authorization is w18a2e0nl1.5
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRB08
Near Lyman, SC 29365
Chris
Job Details: 08/21/2023
"Installed new parts, unit check is ok . Customer will have to keep towels down for remainder of day. Cant access Rear of unit due to install"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Taylors, SC 29687
Chris
Job Details: 08/21/2023
Unit has bad gasket. Ordering for repair ; ordrng 1 W11483553 (Seal)
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Spartanburg, SC 29303
Cliff
Job Details: 08/21/2023
"Customer explained that the unit will dry on the timed dry setting, but will not on the sensing cycles, checked the sensors in diagnostics, while running the diagnostic cycle during the sensing portion I opened door and using one finger touched both sensors and the light went out. Customer said another company has been out already and he thinks they changed the fascia and main board, but he is still having the same issues, also the sound does not work. Ordering parts.; ordrng 1 W11413566 (Fascia) and 1 W11406681 (Control) and 1 WPW10298258 (Sensor harness) and 1 N15jobcode (N15 job code)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ0
Near Spartanburg, SC 29307
Cliff
Job Details: 08/21/2023
"Found the ice maker had stopped mid cycle, I remoced power and plugged back in, ice maker finished and went back to home position, I was able to run a test cycle and it filled with water, all functions check ok. I did advise that if they didnt see a big difference by tomorrow around the same time to call us back. Ice maker is on back order."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Chesnee, SC 29323
Cliff
Job Details: 08/21/2023
"Replaced parts, checked heater function in diagnostics, all functions check ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Taylors, SC 29687
Carl
Job Details: 08/21/2023
Found water lune from valve to tank twisted adjusted hose cycled unit to ck operation unit ck
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Inman, SC 29349
Chris
Job Details: 08/18/2023
Unit has leak in bellow. Leak has damaged customers floors. Installed new bellow . Unit check is ok . Double labor authorization is m189de0apl2
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Inman, SC 29349
Chris
Job Details: 08/18/2023
Found water lines in door kinked causing door to flare out and cause air leak. Uninstalled door and reinstalled door correctly . Unit check is ok. Double labor authorization is w189h41nl1.5
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Spartanburg, SC 29307
Cliff
Job Details: 08/18/2023
Ordering ice maker; ordrng 1 W11658802 (Ice maker) and 1 L14jobcode (L14 job code)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Spartanburg, SC 29301
Cliff
Job Details: 08/18/2023
"Found the plug in disposal keeping unit from draining, removed plug, cycled unit, all functions check ok"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Asheville, NC 28803
Brian
Job Details: 08/18/2023
"Installed new control, moisture sensor harness and thermistor. Tested and found all operations ok at this time."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Taylors, SC 29687
Chris
Job Details: 08/18/2023
Unit makes ice. Freezer is at degrees. Freezer fan activates in test 56. Fresh food fan doesnt activate in test 57. Unit needs cover. ; ordrng 1 Q16 and 1 W11610999 (Evap cover)
We serviced a
KITCHENAID DISHWASHER
Model KUDSO3FTPA2
Near Taylors, SC 29687
Chris
Job Details: 08/18/2023
Unit is installed in cabinet on pedestal. Unit has broken link kit. Gave customer a bluebook estimate with tax and shipping at $464.15. Customer denied repair
We serviced a
KITCHEN AID MICROWAVE
Model KHMS1850SSS-2
Near Greer, SC 29650
Chris
Job Details: 08/18/2023
Customer states we would bring parts to repair unit and was told svc fee would cover parts and labor. Unit has door sag and shorted door switches. Unit has no parts available.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Easley, SC 29640
Jerry D.
Job Details: 08/18/2023
Installed listed parts cycled unit and no leaks found unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Easley, SC 29640
Jerry D.
Job Details: 08/18/2023
"Installed listed parts leveled unit to align doors, doors and seal chks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Boiling Springs, SC 29316
Cliff
Job Details: 08/18/2023
"Found a section of the cabinet separating from the liner of the fresh food section. Talked to Adrian from techline, putting unit up for review, File 7737127672"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Boiling Springs, SC 29316
Cliff
Job Details: 08/18/2023
"Replaced part, made sure the compressor and fans came on, opened and closed the new damper in test 3., all functions check ok"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Boiling Springs, SC 29316
Cliff
Job Details: 08/18/2023
"Andrew, 7737125973, customer is having issues with drying, it takes 3 or 4 cycles to get clothes completely dry, I checked the temp with and without vent connected, set on timed dry and high temp with vent connected the temp gets up to 177 and drops by one degree to about 130, with out the vent connected it cycles up to 166 and down to 122. Andrew from techline says based off of the temp readings there appears to be a slight restriction, he advised to run a load of clothes without the vent connected."
We serviced a
WHIRLPOOL MICROWAVE
Model Kems378sss00
Near Greer, SC 29650
Chris
Job Details: 08/18/2023
"Unit has shorted transformer. Unit needs transformer , mag tube, inventor and control. Parts are unavailable ."
We serviced a
WHIRLPOOL M/W OTR
Model WML55011HS07
Near Columbus, NC 28722
Brian
Job Details: 08/18/2023
Installed interlock switches and cooling fan. Tested and found unit still shutting off after 2 seconds. Contacted tech support and spoke to Leon. We checked wiring to the door switches and found it ok. It appears as though there is an issue with the door switches. He recommended replacing door switches again. Control(W11443147) fuse (W10138793) switches (W11493414); ordrng 1 W11443147 (ACU) and 1 W11443147 (Control) and 3 W10138793 (Fuse)s and 1 W11493414 (Switches) and 1 2ndtech (2nd tech)
We serviced a
AMANA RANGE
Model AER6303MFB5
Near Gaffney, SC 29340
Cliff
Job Details: 08/18/2023
"Found error F1-E0: main control fault, in diagnostics. Replaced control, preheated unit to 350, all functions check ok."
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Easley, SC 29640
Matt
Job Details: 08/18/2023
Put unit in diagnostics and found error code f2e1. Stuck key. Unit has a stuck key and loud electronic hum from main control. Will order new controls; ordrng 1 Anytech (Any tech) and 1 L14jobcode (L14 job code) and 1 W11441687 (Main control) and 1 W11413567 (User interface)
We serviced a
JENN AIR REFRIGERATOR
Model JFFCF72DKL05
Near Easley, SC 29642
Frank
Job Details: 08/18/2023
Fc 5 degrees.. dent in upper left replacing door.. water drips after filling cup. Filter area drips intermittent... adjusted freezer calibration temp to see if it would go down more. Temp was set to -1; ordrng 1 13094747SQ (Lh door) and 1 Wp2314271 (Check valve) and 1 8201815 (Check valve) and 1 W11346623 (Filter head) and 1 Jobcodes17 (Job code s17)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Powdersville, SC 29642
Frank
Job Details: 08/18/2023
No water was coming out.. reseated filter flushed air out of line.. working ok. Freezer door handle loose tightened
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Easley, SC 29642
Frank
Job Details: 08/18/2023
Found electrode sensor bar broken. Grill discolored and bowed.. need to order sensor bars.. will use parts on return; ordrng 2 WP3387223 (Sensor electrode)s and 1 WPW10298258 (Harness) and 1 Jobcodel14 (Job code l14)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FBS04
Near Powdersville, SC 29673
Matt
Job Details: 08/18/2023
Replaced evaporator cover and door ui. Thermistors read correct in diagnostics. All functions pass.
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Easley, SC 29642
Frank
Job Details: 08/18/2023
Found bad really ller bearing. Replaced with kit tested working ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS1
Near Asheville, NC 28804
Brian
Job Details: 08/18/2023
"When I arrived, customer informed me that the unit is no longer responding at all. Found unit getting proper voltage. Found control not getting voltage. Found in-line fuse bad. Need to replace Control (W11629916) console (W11622495) harness (W11330869). Did not move unit. ; ordrng 1 W11622495 (Console) and 1 W11330869 (Harness) and 1 W11629916 (Control) and 1 Q16 (Job code)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS
Near Fountain Inn, SC 29644
Carl
Job Details: 08/18/2023
Installed new harness cycled unit to 350?unit ck ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Asheville, NC 28801
Brian
Job Details: 08/18/2023
Found right door lower than left door. I found locking nut was loose. Adjusted door and secured nut. Tested and found all operations ok at this time. Did not move unit.
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Simpsonville, SC 29680
Carl
Job Details: 08/18/2023
F6e3 error coder q16; ordrng 1 W11109747 (Harness main) and 1 W11160620 (Ui harness) and 1 W11546737 (Acu) and 1 W11531673 (Ui console)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Simpsonville, SC 29681
Carl
Job Details: 08/18/2023
Ran diagnostics and found f8 e0 error code ; ordrng 1 W11598119 (Blower) and 1 Walldolly (Tool) and 1 N15 (Labor)
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Asheville, NC 28803
Brian
Job Details: 08/18/2023
"Customer pulled unit out. Tested unit and was unable to recreate leak. Inspected and found evidence of moisture coming from rear vent tube. Reminded customer of proper loading procedures and detergent use, recommended customer use use washing machine cleaner regularly. New vent pipe (W11599075) left unit pulled out,; ordrng 1 W11599075 (Vent pipe) and 1 N15 (Job code)"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Anderson, SC 29625
Matt
Job Details: 08/18/2023
Found top adding and rubbing when drum rotates. Will order new top.; ordrng 1 WP8563663 (Top) and 1 L14jobcode (L14 jobcode) and 1 Anytech (Any tech)
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Inman, SC 29349
Chris
Job Details: 08/18/2023
"Unit does not have 240v at outlet. Unit has loose contacts in outlet. Was able to make unit heat by wiggling cord into outlet. Customer needs electrician. Unit check is ok . Called techline and spoke with Butch, file number is 7737128746"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Seneca, SC 29678
Matt
Job Details: 08/18/2023
Evacuated system. Replaced compressor and drier filter. Pressure tested with nitrogen. Unit held pressure. Pulled a vacuum and weighed in 2.40 ounces of r600a. Checks o.k
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Inman, SC 29349
Chris
Job Details: 08/18/2023
Unit has leak in bellow. Leak has damaged customers floors. Installed new bellow . Unit check is ok . Double labor authorization is m189de0apl2
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Greenville, SC 29605
Carl
Job Details: 08/18/2023
Found restriction at the evap x20 ; ordrng 1 W11504419 (8/7) and 1 W11562258 (Evap) and 1 W11504449 (4/2) and 1 W11582579 (Compressor) and 1 W11504415 (8.5) and 1 W11504431 (7/5) and 1 E11506619 (8 nk) and 1 W11506635 (Tube charging) and 1 X20 (Labor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Inman, SC 29349
Chris
Job Details: 08/18/2023
Found water lines in door kinked causing door to flare out and cause air leak. Uninstalled door and reinstalled door correctly . Unit check is ok. Double labor authorization is w189h41nl1.5
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Easley, SC 29642
Frank
Job Details: 08/18/2023
Compressor getting 120 v. Not cooling.. both sections warm.. ; ordrng 1 W11547313 (Compressor) and 1 Jobcodex20 (Job code x20) and 1 W11504416 (28a) and 1 W11504431 (28b) and 1 W11506621 (28c) and 1 W11506635 (28d) and 1 w11506635 (Access port) and 1 R600a (R600a) and 1 W11109499 (Dryer)
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Asheville, NC 28803
Brian
Job Details: 08/18/2023
"Installed new control, moisture sensor harness and thermistor. Tested and found all operations ok at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near Powdersville, SC 29642
Frank
Job Details: 08/18/2023
Installed racks tested working ok