Service History 135 - Authorized Service Inc

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB05

Near Waynesville, North Carolina 28785

Kari

Job Details: 08/20/2024

Installed parts unit checks ok

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Waynesville, North Carolina 28785

Kari

Job Details: 08/20/2024

"Took quick pics, found units hinges too tense and not letting door close all the way. Gave cust est of $469.93 for repair. Cust agreed and paid half $234.97 by cc office ran will owe $234.96 on completion Rescheduled for 8/27 PM ; ordrng 1 W11551369 (Hinge) and 1 W11551376 (Hinge) and 1 J13 (Job code) and 1 Partsinwarehouse"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Fair Play, South Carolina 29643

Frank

Job Details: 08/20/2024

Found ref shuting down from dc fall out Replaced ice box fan. Replaced damper and EVAP fan.. DC voltage components.. tested through diagnostics all working ok cooling ok..

We serviced a

WHIRLPOOL RANGE

Model WFES3530RS0

Near Anderson, South Carolina 29625

Frank

Job Details: 08/20/2024

Found glass and handle broken totally..; ordrng 1 W11730234 (Handle) and 2 W10896982 (Screw)s and 1 W11707153 (Door glass) and 1 W11178521 (Name plate) and 1 Jobcodel14 (Job code l14)

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ2

Near Gaffney, South Carolina 29341

Sam

Job Details: 08/20/2024

Found unit with same issue of filling with water pausing for a few minutes and then draining. Unit also starting without money. Found error codes for long fill and no fill. Unit has water pressure of 100 psi and good voltage. Called techline. Techline advised to run unit through diagnostic cycle to verify components functions. All components working. Cleared error codes and cycled unit through calibration cycle. Unit appears to be operating normally again and requires money to start. No new error codes found in diagnostics. Cycled unit and problem still occurring. Will order parts.SR#7739627673; ordrng 1 W11126319 (Coin chute) and 1 W11205048 (Valve)

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Inman, South Carolina 29349

Chris

Job Details: 08/20/2024

Customer states fire/spark shot out of rear on braided stainless water lines. Unit plugged in upon arrival . Unit passes automatic test mode . Customers outlet checks ok. Unit has arc mark on cold side water hose and rear panel . Called tech line and spoke with Chris . Unit has no stored faults .no voltage feel from unit to waterlines . No property damage or injury .sent pictures to Chris . Chris states cold water would have had to have voltage coming through cold water side. Unit passes all unit checks and works as designed. Unit has no voltage from ground to machine or ground to both water hoses . Chris advised to secure hoses to not touch machine . Chris advised we cant replicate failure at this time . File number for call is 7739743953.

We serviced a

WHIRLPOOL KITCHEN

Model WDT540HAMZ4

Near Lyman, South Carolina 29365

Chris

Job Details: 08/20/2024

Unit has shorted wash motor . Ordeing for repair ; ordrng 1 W11613479 (Wash motor)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS3

Near Greer, South Carolina 29651

Chris

Job Details: 08/20/2024

Unit has shorted wash motor. Installed new parts. Unit check is ok . No leaks

We serviced a

ELECTROLUX REFRIGERATOR

Model E23CS78ESS0

Near Greer, South Carolina 29651

Chris

Job Details: 08/20/2024

"Unit frosted over again, called tech line and spoke with Eric, Eric advised defrost heater should read higher ohms but not past 24ohms Eric suspects defrost heater is weak . Was advised to replace heater and harness. Harness retail is $70.54 and heater is $75.18 and c1 is 34.99 . ; ordrng 1 242044113 (Heater) and 1 241520403 (Harness)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Greenville, South Carolina 29607

Carl

Job Details: 08/20/2024

Installed new switch and motor unit ck ok; used 1 W10117655 (Start switch) from stock

We serviced a

KITCHEN AID REFRIGERATOR

Model KBFN406ESS00

Near Arden, North Carolina 28704

Brian

Job Details: 08/20/2024

"Found fresh food and freezer ceiling leds out. Found service pointer regarding this issue. I recommended customer replace all unit led modules. Quoted customer 484.14 to install 3 led kits (W11632139). Customer wished to proceed. Instead all interior led modules and found all operations ok at this time, with no leaks detected. Did not move unit. Collected total."

We serviced a

WHIRLPOOL RANGE

Model WFE535S0JS0

Near Anderson, South Carolina 29624

Jerry D.

Job Details: 08/20/2024

"Right front burner switch stuck on, installed w10434452 from truck stock cycled unit through test and unit checks ok"

We serviced a

WHIRLPOOL DRYER

Model MED4500MW0

Near Easley, South Carolina 29640

Carl

Job Details: 08/20/2024

Found motor damaged installed new motor unit ck ok; used 1 279827 (Motor) from stock

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Candler, North Carolina 28715

Kari

Job Details: 08/20/2024

"Took quick pics, found unit doa and lid locked full of water. Found the control didnt have a status light, unit has 120v into board but no voltage to any of the outlets puts, found drain pump showing 19 ohms, tipped unit up and found rotor and underneath of machine covered in yellow gearcase oil. Made est for main control, gearcase and slide $1,082.03 customer declined and is going to buy a new unit. Had office run cc for $150 and had RH send receipt through the regular mail."

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW3

Near Easley, South Carolina 29640

Carl

Job Details: 08/20/2024

New Tub damaged will order new; ordrng 1 W11219115 (Tub outter)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW11

Near Pickens, South Carolina 29671

Larry M.

Job Details: 08/20/2024

Refrigerator temperature 37Freezer temperature 0Unit is functioning as designed. All functions pass.

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Travelers Rest, South Carolina 29690

Larry M.

Job Details: 08/20/2024

Found drain pump clogged. Will need 2 man job code. ; ordrng 1 2manjobcode (2 man job code)

We serviced a

WHIRLPOOL VENT HOOD

Model WVW53UC0LS

Near Pickens, South Carolina 29671

Larry M.

Job Details: 08/20/2024

Installed L.E.D light. Found short in harness. Could not find harness to order.

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near Chesnee, South Carolina 29323

Sam

Job Details: 08/20/2024

Found unit making loud knocking noise when in use. Slider not fully engaging or disengaging properly. Slider appears to be separating as well. Will order parts for repair.; ordrng 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Inman, South Carolina 29349

Sam

Job Details: 08/20/2024

"Found unit with multiple problems and error codes. Unit will not drain, cycle will not start, units actuator will not activate and unit is making grinding noise when in spin. Found error codes f7e1, f9e1, f1e2 and f8e6. Unit will need multiple parts for repair. Will order parts and return at later date.; ordrng 1 W11513246 (Control) and 1 W11449840 (Gearcase) and 1 W11481722 (Actuator) and 1 W10721967 (Splutch) and 1 W11399437 (Drain pump) and 1 W11643701 (Wire harness) and 1 Preschedule (Preschedule)"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ13

Near Spartanburg, South Carolina 29301

Sam

Job Details: 08/20/2024

Found unit not making ice. Found arm of ice maker frozen unable to cycle. Removed ice and cycled ice maker. Ice maker cycling properly now. All functions pass.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHV02

Near Etowah, North Carolina 28729

Brian

Job Details: 08/20/2024

"Customer concerned about ice clumping in ice bin and getting stuck, as well as some food freezing around ice maker housing. Tested and inspected and found all ice maker functions and all other functions operating as designed. I recommended customer dump ice bin out every month or so to remove any compacted ice fragments. Explained to customer that the cold air in the fresh food section comes from air vent in ice maker housing, and food directly beside or under ice housing may freeze. Recommended customer keep high moisture items away from this area. Customer understood. At this time, unit is functioning as designed with no leaks detected. Did not move unit."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Anderson, South Carolina 29625

Jerry D.

Job Details: 08/20/2024

"Wash Pump broken drain pump loud, cntrl not opening dispenser, ordering, j13; ordrng 1 W10537634 (Pump drain) and 1 W10837401 (Sump assy) and 1 W10834738 (Cntrl)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Anderson, South Carolina 29625

Jerry D.

Job Details: 08/20/2024

"Cycled unit through test and heater not getting hot, found right side heater not plugged in, plugged in connector, cycled unit through test and heater is pulling 6 amps"

We serviced a

MAYTAG LAUNDRY CENTER

Model MVW5035MW1

Near Piedmont, South Carolina 29673

Jerry D.

Job Details: 08/20/2024

"Found unit unresponsive, volts and polarity good, installed cntrl sent preid, cycled unit through test and calibration all functions are working properly"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Piedmont, South Carolina 29673

Jerry D.

Job Details: 08/20/2024

"Lock broken cntrl dead, volts and polarity good, ordering, j13; ordrng 1 W11491433 (Cntrl) and 1 W11403468 (Bezel) and 1 W11368616 (Latch)"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near Travelers Rest, South Carolina 29690

Larry M.

Job Details: 08/20/2024

"Replaced control box, and thermistor. Insured correct temperature in both sections."

We serviced a

WHIRLPOOL DRYER

Model WED5100HC2

Near Greenville, South Carolina 29611

Larry M.

Job Details: 08/20/2024

Found element open and thermal fuse open. Will order both ; ordrng 1 W10909685 (Cut off thermal) and 1 279973 (Fuse)

We serviced a

KITCHEN AID REFRIGERATOR

Model KRFC704FSS00

Near Tryon, North Carolina 28782

Brian

Job Details: 08/20/2024

"Installed new ice bucket and tested. Found all operations ok at this time,with no leaks detected. Did not move unit."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM12

Near Powdersville, South Carolina 29673

Jerry D.

Job Details: 08/20/2024

"Ice bucket broken, ordering, j13; ordrng 1 W10558423 (Bucket ice)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Spartanburg, South Carolina 29307

Sam

Job Details: 08/20/2024

Found unit still freezing items. Called techline. Techline went over checks for unit. Found that one wire to damper being able to open and close was backing out of connector causing it to not close and freezing all items. Fixed wire that was backing out of connector. Cycled units damper. Damper opening and closing properly. All functions pass. SR#7739748875

We serviced a

WHIRLPOOL DRYER

Model Wed4950hw0

Near Walhalla, South Carolina 29691

Frank

Job Details: 08/20/2024

Replaced parts listed.. tested working ok.. heater coming on and off ok..

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Piedmont, South Carolina 29673

Jerry D.

Job Details: 08/20/2024

"Temps 36@1 found interface panel buttons not working properly, unplugged unit, removed panel found wire connector loose, reattached all connections tight, plugged unit in, all functions are working properly"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Fairview, North Carolina 28730

Brian

Job Details: 08/20/2024

Found f4e4 (l2 line voltage error) f4e3 (restricted airflow). Tested unit and found it not heating. Checked and found element bad and wire going to element damaged and charred. Also found rollers not functioning properly. Main wire harness (W10901572) element (WP3387747) and roller kit (4392067) needed. Quoted customer 815.63 to complete repairs. Customer did not wish to proceed with repairs at this time. Collected 150 for service call. Left unit off at breaker.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Boiling Springs, South Carolina 29316

Sam

Job Details: 08/20/2024

Found unit not cooling. Found temperature in refrigerator at 45 and freezer at 25. Checked amp draw at compressor and found .22 amp draw indicating leak in unit. Called techline. Went over checks with techline. Found unit has leak somewhere in system. Will order parts for repair. SR#7739750856; ordrng 1 W11546605 (Evaporator) and 1 W11708426 (Condenser) and 1 W11580057 (Compressor) and 1 W11109499 (Drier filter) and 1 R600 (R600) and 1 Nitrogen (Nitrogen) and 1 Sealedsystemtech (Sealed system tech) and 1 X20 (X20) and 1 Preschedule (Preschedule)

We serviced a

WHIRLPOOL DRYER

Model WED481EW1

Near Burnsville, North Carolina 28714

Kari

Job Details: 08/19/2024

Installed parts. Unit checks ok.

We serviced a

MAYTAG WASHER

Model MVWP575GW1

Near Mars Hill, North Carolina 28754

Kari

Job Details: 08/19/2024

"Took quick pics, found unit has an intermittent leak from the back. Found the valve is full of sediment and hot hose leaking. Installed new valve and hoses. Unit checks ok; used 1 W11038689 (Valve), and 1 8212487RP (Hoses) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Mars Hill, North Carolina 28754

Kari

Job Details: 08/19/2024

"Andrew @ techline. Found no condensation on horizontal mullion but there is water on the fz gasket at the top. All doors are sealing and vertical mullion heater is on 100% all of the time. Called techline spoke with Andrew, he noted whats happened so far and told me about an AFL dealing with seal extension for fz door. Need parts for repair rescheduled for 8/26 AM; ordrng 1 W11159728 (Gasket) and 1 W10841140 (Clear rtv)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ05

Near Weaverville, North Carolina 28787

Kari

Job Details: 08/19/2024

Installed parts unit checks ok

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ1

Near Chesnee, South Carolina 29323

Sam

Job Details: 08/19/2024

Installed pump and motor. Ran unit through diagnostic cycle. All components working. No leaking found. All functions pass.

We serviced a

WHIRLPOOL RANGE

Model WFG515S0MS0

Near Chesnee, South Carolina 29323

Sam

Job Details: 08/19/2024

Found back left and back right burners not igniting at all. Gas coming through. Connections secured. Unit will need electrodes and DSI board. Will order parts for repair.; ordrng 2 W11453940 (Electrode)s and 2 W11453920 (Electrode)s and 1 W11162730 (DSI board)

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model WTW6157PB0

Near Boiling Springs, South Carolina 29316

Sam

Job Details: 08/19/2024

"Installed all parts. Cycled unit through diagnostics and quick wash. No leaking found all components operating. Unit fills, agitates, drains and spins properly. All functions pass."

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Campobello, South Carolina 29322

Sam

Job Details: 08/19/2024

"Found unit with multiple issues. Door seal started coming loose and warping. Found unit making multiple loud noises when in use, banging and scraping noises. Will order motor, dryer repair kit and door seal for repair. ; ordrng 1 W11310035 (Seal) and 1 WP697772 (Wheel) and 1 W11364931 (Motor) and 1 4392067 (Dryer repair kit)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Piedmont, South Carolina 29673

Jerry D.

Job Details: 08/19/2024

"Valve dripping, installed listed prts, also installed check valve, drip is gone, cycled several cups of water, no leaks found"

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Piedmont, South Carolina 29673

Jerry D.

Job Details: 08/19/2024

"Motor broken and belt and blower, ordering, j13; ordrng 1 W10547287 (Idler) and 1 697772 (Wheel) and 1 W11492434 (Motor) and 1 3387610 (Belt)"

We serviced a

ELECTROLUX WASHER

Model EFLS627UIW1

Near Simpsonville, South Carolina 29681

Jerry D.

Job Details: 08/19/2024

"Installed listed parts cycled unit through test and no leaks found unit checks ok, dont know how much to charge"

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Greenville, South Carolina 29615

Chris

Job Details: 08/19/2024

Customer states unit has vibration and has low water levels. Customer states when washing smaller loads such as comforters. Customer states when unit gets off balance lid will lock and cant open lid. Unit has no stored faults. Unit passes automatic diagnostics cycle. All holes are punched through wash basket. Unit spins normally with no abnormal vibration. Showed and demonstrated service pointer W11499341 about low water level consumption. Also ran heavy duty cycle with deep fill selected. Unit progressively fills through out cycle . Called tech line and spoke with Jermey.. Cycles that will give the most water are towels and bulky items. Unit is firm and planted. Suspension is tight. Drain line is installed correctly. Cant change water levels . Unit works as designed . File number for call is 7739732828

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Greer, South Carolina 29650

Chris

Job Details: 08/19/2024

Customer states unit will not count down . Unit has open circuit in timer. Unit check revealed timer doesnt count down .Gave customer a blue book estimate for repair at $470.98. Customer denied repair

We serviced a

KITCHEN AID DISHWASHER

Model KDFE104HPS0

Near Greer, South Carolina 29651

Chris

Job Details: 08/19/2024

Unit has wash motor leak . Gave customer bluebook estimate for repair at $766.43. Customer denied repair

We serviced a

WHIRLPOOL OVEN

Model WFG320M0MS0

Near Greer, South Carolina 29651

Chris

Job Details: 08/19/2024

Found removable floor not installed correctly causing door to not fully seated. Installed door and floor correctly. Unit check is ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Greer, South Carolina 29651

Chris

Job Details: 08/19/2024

"Unit has leak from ice tube chute, ordeing for repair ; ordrng 1 Permagum and 1 Atv and 1 W11650660 (Heater) and 1 W11645360 (Chute) and 1 WPW10384183 (Thermistor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GT2SHMXMS03

Near Taylors, South Carolina 29687

Chris

Job Details: 08/19/2024

Unit has shorted control and damper. . Part is unavailable. Called third party team and spoke with Becca. Unit is unrepairable. File number or call is 7739713346

We serviced a

WHIRLPOOL DISPOSAL

Model WG1202XH1

Near Taylors, South Carolina 29687

Chris

Job Details: 08/19/2024

Installed new disposal . Un I check is ok . No leaks

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Marshall, North Carolina 28753

Kari

Job Details: 08/19/2024

"Took quick pics, found unit showing 7-1 tach wrong signal and unit wont spin tub. Installed new shifter ran diagnostic cycle and tested in normal cycle. Unit checks ok; used 1 W11481722 (Shifter) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Boiling Springs, South Carolina 29316

Sam

Job Details: 08/19/2024

Found unit with long fill error code and f1e1 error code for main control fault. Replaced main control. Found kink in pressure hose. Removed kink in pressure hose. Cycled unit through diagnostics cycle. All functions pass.

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Simpsonville, South Carolina 29680

Jerry D.

Job Details: 08/19/2024

Installed listed parts cycled unit through test and all functions are working properly

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Alexander, North Carolina 28701

Kari

Job Details: 08/19/2024

"Took quick pics, found units valve impacted with sediment and every time I turn hose on the screen fills up with debris. Advised customer have well looked at to check for cracks or something causing excessive sediment. Installed new valve. Unit checks ok; used 1 W11038689 (Valve) from stock"

We serviced a

WHIRLPOOL DRYER

Model CEM2795JQ1

Near Asheville, North Carolina 28801

Brian

Job Details: 08/19/2024

Unit is temporarily hardwired to power. When I arrived I found unit will not start. Found unit getting proper voltage. Checked door switch and fuses and connections. Found all ok. Start switch (W11097274) timer (W11328723) and cycle switch (WPW10327105) needed. ; ordrng 1 W11097274 (Start switch) and 1 W11328723 (Timer) and 1 WPW10327105 (Cycle switch) and 1 L14 (Job code)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Asheville, North Carolina 28805

Brian

Job Details: 08/19/2024

"Found f7e1 (no heat) error code. Tested unit and found it filling and wash motor running. Halfway through test cycle I found water was no longer in unit, without drain pump being activated. Filled unit again and opened door and observed water leaving unit on its own, without unit being on. Drain hose is directly under unit, going through floor into plumbing in basement, with drain hose glued into plumbing. Contacted tech support and spoke to Jeremy. He said unit would need to have some kind of high loop to work properly. I informed customer that we can get them a longer drain hose but we cannot install it due to the installation and setup of current drain set up. They would have to have a plumber properly install drain hose and plumbing setup. Drain hose (8269144A) drain hose (3385556) Sr number (7739735635); ordrng 1 8269144A (Drain hose) and 1 3385556 (Drain hose) and 1 J13 (Job code)"

We serviced a

KITCHENAID OVEN

Model KODE500ESS20

Near Asheville, North Carolina 28804

Brian

Job Details: 08/19/2024

"Installed upper and lower main controls, and user interface. Tested unit and found all operations ok at this time."

We serviced a

KITCHENAID REFRIGERATOR

Model KBBR306ESS00

Near Asheville, North Carolina 28804

Brian

Job Details: 08/19/2024

Unit is a built in. Found condensation forming on fresh food evaporator again. Inspected gaskets and I did find a gap on underside of fresh food door. Checked and found gasket and hinge components in need of replacement. Quoted customer 1041.89 to complete repairs. Customer wished to proceed. Gasket (W10803136) Upper Extension (W10847927) upper bushing (WP2316859) upper stop (WP2320509) upper hinge (W11673500) bottom hinge (2316805).; ordrng 1 W10803136 (Gasket) and 1 W10847927 (Upper extension) and 1 WP2316859 (Upper bushing) and 1 WP2320509 (Upper stop) and 1 W11673500 (Upper hinge) and 1 2316805 (Bottom hinge) and 1 2ndtech (2nd tech) and 1 U18 (Job code)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHW00

Near Asheville, North Carolina 28803

Brian

Job Details: 08/19/2024

Installed new freezer evap fan and cabinet thermistor. Tested and found all operations ok at this time with no leaks detected.

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Asheville, North Carolina 28804

Kari

Job Details: 08/19/2024

"Took quick pics, found unit not heating found power was incorrect on block, had customer change breaker out and now get 240v across l1&l2. Unit now heats. Unit checks ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Fair Play, South Carolina 29643

Frank

Job Details: 08/19/2024

Unit stuck in drain mode won't turn off.. stops momentarily then starts to drain again.. can't pull codes or calibrate keeps going into drain and no response from board; ordrng 1 W11603810 (Control board) and 1 W10919003 (Drain pump) and 1 Jobcodel14 (Job code l14)

We serviced a

KITCHENAID ICE MACHINE

Model KUID308HPS01

Near Fair Play, South Carolina 29643

Frank

Job Details: 08/19/2024

Found water coming in slow. Replaced valve from ts. no change.. by passed regulator.. water coming in alot faster.. making ice ok

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW1

Near Westminster, South Carolina 29693

Frank

Job Details: 08/19/2024

Need harness for door lock. Wire broken un able to repair.. ; ordrng 1 W11682224 (Wire harness lower) and 1 Jobcodel14 (Job code l14)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDM10

Near Lyman, South Carolina 29365

Sam

Job Details: 08/19/2024

Found unit leaking when water is turned on. Removed back panel and found water valve with crack in it causing leak to happen whenever water is turned on to unit. Will order water valve for repair.; ordrng 1 WPW10279909 (Valve)

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Six Mile, South Carolina 29682

Frank

Job Details: 08/19/2024

F7e7. F6e3. F0e7. Motor not reaching rpms. Comm error.. found needs wire harness wire for shifter bad.. shorted control.. control not coming back on... Bb quoted $763.32.. not repairing unit at this time.. paid tc 150.00

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Six Mile, South Carolina 29682

Frank

Job Details: 08/19/2024

Called Sr Techline 7739737775. Suggestions replacing wire harness. ; ordrng 1 W11465032 (Wire harness) and 1 Jobcodej13 (Job code j13)

We serviced a

JENN-AIR REFRIGERATOR

Model JF42NXFXDE05

Near Salem, South Carolina 29676

Frank

Job Details: 08/19/2024

Found compressor and lines develope condensation dripping then dripping out from top by door hinge.. ordering sealed system tech and compressor in case needing parts with have Todo sealed system. May just need recharge with proper amount of r600.. 14 degrees in fc 43 in rc.. unit is empty; ordrng 1 Sealedsystemtech (Sealed system tech) and 1 Jobcodex20 (Job code x20) and 1 W11557671 (Compressor) and 1 W11647768 (3way valve) and 1 w11506635 (Access port) and 1 wpw10143759 (Drier) and 1 R600a (R600a)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Seneca, South Carolina 29672

Frank

Job Details: 08/19/2024

Tested valve. No water filling.. water on ok.. ; ordrng 1 W11684544 (Valve) and 1 Jobcodel14 (Job code l14) and 1 W11683480 (Control board)

We serviced a

JENN AIR REFRIGERATOR

Model n/a

Near Greer, South Carolina 29650

Chris

Job Details: 08/16/2024

Unit is freezing items in fresh food. Fresh food is at 33 degrees unit needs jazz board and thermistor. Gave customer a bluebook estimate for repair at $757.50. Customer to take 30 days to decide

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ12

Near Duncan, South Carolina 29334

Chris

Job Details: 08/16/2024

Unit has blown out insulation in door. Marcone and service matters both say door is unavailable. Called tech line and spoke with Derrick . Derrick advised unit is unrepairable and door is unavailable. File number for call is 7739724092

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Seneca, South Carolina 29672

Jerry D.

Job Details: 08/16/2024

"Put unit in test 4 waited for valve to open, unplugged unit, Recoverd approximately 4 oz of refrigerant, installed listed parts, pulled 30 inches of vaccum, vaccum is holding, charged 5.5 oz , plugged in unit, temps coming down rapidly, frost pattern chks ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ00

Near Taylors, South Carolina 29687

Chris

Job Details: 08/16/2024

Unit has shorted led light. Gave customer a bluebook estimate for $488.84. Ordeing for repair ; ordrng 1 W11043011 (LED)

We serviced a

WHIRLPOOL KITCHEN

Model WDT730HAMZ0

Near Taylors, South Carolina 29687

Chris

Job Details: 08/16/2024

Customer states unit will began cycle by itself . Unit has stuck keys fault. . Ordeing for repair ; ordrng 1 W11613564 (UI) and 1 W11637583 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Greenville, South Carolina 29615

Larry M.

Job Details: 08/16/2024

Found drain pump running continuously. Will order main control. ; ordrng 1 W11608056 (Main control) and 1 W11217817 (Suspension)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB543CMJZ00

Near Black Mountain, North Carolina 28711

Kari

Job Details: 08/16/2024

"Took quick pics found unit not cooling but fans running and lights on. Found every few minutes the compressor will kick on and buzz loudly and cut back off after 15 seconds. Found run wining showing high resistance and when plugged into a watt meter, when the compressor kicks on it shoots up to 12 amps and immediately drops back to close to 0 need compressor kit for repair. Rescheduled with customer for 8/23 AM; ordrng 1 W11370574 (Compressor kit) and 1 PartinOF (Part in OF) and 1 S17 (Job code) and 1 R600 (R600)"

We serviced a

MAYTAG REFRIGERATOR

Model MFX2676FRZ00

Near Asheville, North Carolina 28805

Kari

Job Details: 08/16/2024

"Installed parts, ran and filled imk, found water only dispensing to imk tray. Dispensed water into glass, found water only going to dispenser, unit checks ok. Had office run cc for balance of $256.60 and email receipt"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Weaverville, North Carolina 28787

Kari

Job Details: 08/16/2024

Installed parts unit checks ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM01

Near Easley, South Carolina 29640

Larry M.

Job Details: 08/16/2024

Found evap fan not working intermittently. Checked for resistance in fan connector. Little to no resistance found. Will order fan and wiring harness. ; ordrng 1 W11616409 (Harness) and 1 WP2315539 (Evap fan)

We serviced a

MAYTAG DRYER

Model MED6500MBK0

Near Easley, South Carolina 29640

Larry M.

Job Details: 08/16/2024

"Replaced heating element, cut off switch, thermal fuse, and dryer repair kit. Ran test cycle. All functions pass."

We serviced a

MAYTAG WASHER

Model MVWP576KW1

Near Boiling Springs, South Carolina 29316

Sam

Job Details: 08/16/2024

Installed belt Splutch and motor. Tried to install gear case by removing agitator base. Could not get agitator base off to change gear case. Will order inner basket and agitator base for repair since I will have to cut off for repair.; ordrng 1 W11436991 (Basket) and 1 W11418231 (Agitator base) and 1 W10772621 (Screw)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Spartanburg, South Carolina 29301

Sam

Job Details: 08/16/2024

Found unit buzzing during agitation and spin parts of cycle. Replaced capacitor from pre ID. Cycled unit through quick wash. Unit no longer buzzing and progressing with cycle properly. All functions pass.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Greer, South Carolina 29651

Chris

Job Details: 08/16/2024

Customer wanted unit let down in feet. Lowered unit. Unit check is ok

We serviced a

KITCHENAID COOKTOP

Model KCGD500GSS05

Near Moore, South Carolina 29369

Sam

Job Details: 08/16/2024

Installed knobs. Cycled fan and burners. All checks ok. All functions pass.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Moore, South Carolina 29369

Sam

Job Details: 08/16/2024

Found unit not making ice. Found units ice maker with e2 error code. Replaced ice maker. Cycled units ice maker through harvest and water fill tests. Both tests passed. All components operating. All functions pass.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Seneca, South Carolina 29672

Frank

Job Details: 08/16/2024

Unit ok.. installed parts oo

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Zirconia, North Carolina 28790

Brian

Job Details: 08/16/2024

"Found top fresh food and freezer lights out. Found service pointer regarding this issue, with parts and labor covered. Replaced all lights, according to service pointer. Tested and found all operations ok with no leaks detected. Did not move unit. Collected 80 for service call."

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Hendersonville, North Carolina 28739

Brian

Job Details: 08/16/2024

"Installed gearcase, rotor and stator and slider (W10734521). Calibrated at tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected. ; used 1 W10734521 (Slider TS) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JS48PPDUDB15

Near Asheville, North Carolina 28804

Brian

Job Details: 08/16/2024

"Unit is a Built in. Found ice around gasket on top of freezer section. Inspected and found freezer gasket not sealing on door. Gasket itself is damaged. Also found top hinge, of freezer section, worn out and not pulling tightly. New hinge components and door gasket needed. Freezer door gasket (WP2266901) extension (W11298172) spring (WP2004517) Bushing (WP2316859) cam (WP2320509) 2 spacer (2005433) bushing (W11500952). Quoted customer 1050.49 to complete repairs. Customer wished to proceed. ; ordrng 1 WP2266901 (Freezer door gasket) and 1 W11298172 (Extension) and 1 WP2004517 (Spring) and 1 WP2316859 (Bushing) and 1 WP2320509 (Cam) and 2 2005433 (Spacer)s and 1 W11500952 (Bushing) and 1 2ndtech (2nd tech) and 1 U18 (Job code)"

We serviced a

WHIRLPOOL KITCHEN

Model WDF520PADM9

Near Piedmont, South Carolina 29673

Jerry D.

Job Details: 08/16/2024

"Unit needs sump assembly, assembly sent preid is broken, ordering, j13; ordrng 1 W11025157 (Sump assy)"

We serviced a

JENN AIR REFRIGERATOR

Model JFC2290VEP8

Near Greer, South Carolina 29650

Chris

Job Details: 08/16/2024

Unit has clogged water filter head. Filter head leaks water with no bypass or filter installed. Gave customer a bluebook estimate for repair at $532.14. Customer to take 30 days to decide

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Greer, South Carolina 29650

Chris

Job Details: 08/16/2024

Found chipped ice around fan. Removed ice. No defrost failure. Unit check is ok

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Pelzer, South Carolina 29669

Jerry D.

Job Details: 08/16/2024

"Customer has 15 dogs , pee and mold all over house, ammonia smell is horrible, wont go back in house, needs pump w11263349 and hose w10763259 and clamp, 8317496 and 2clamps, w10142630"

We serviced a

WHIRLPOOL RANGE

Model WFE710H0AH0

Near Greer, South Carolina 29651

Chris

Job Details: 08/16/2024

Unit has broken Element. Gave customer a bluebook estimate for repair at $441.51.installed new element . Unit check is ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FLSC23F6DS1

Near Greer, South Carolina 29651

Chris

Job Details: 08/16/2024

Unit has heavy leak on valve . Gave customer a bluebook estimate for repair at $472.59. Installed new valve . Unit check is ok no leaks

We serviced a

WHIRLPOOL DISHWASHER

Model GU2400XTPS1

Near Seneca, South Carolina 29672

Frank

Job Details: 08/16/2024

Found leaking from tub. Can't see any damages looks like leaking from under cross bar on tub.. not leaking from heater.. needs motor not circulating properly.. ; ordrng 1 W10413848 (Tub assembly) and 1 Jobcodex20 (Job code x20) and 1 W10782773 (Sump and motor assembly)

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPA01

Near Seneca, South Carolina 29672

Frank

Job Details: 08/16/2024

Option drain pump inoperable.. replaced tested working ok; used 1 1901a (Drain pump) from stock

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ4

Near Spartanburg, South Carolina 29306

Sam

Job Details: 08/16/2024

Found units middle and back left burners electrodes not operating. Connections secure but doesnt want to spark at all. Gas coming through ok. Will order electrodes for repair.; ordrng 1 W11453940 (Electrode) and 1 W11453920 (Center electrode) and 1 W11162730 (DSI board)

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