Service History 135 - Authorized Service Inc

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Simpsonville, SC 29680

Carl

Job Details: 12/22/2023

Installed new door catch unit ck ok; saved tckt

We serviced a

KITCHEN AID RANGE

Model KFGG504KPS1

Near Simpsonville, SC 29680

Carl

Job Details: 12/22/2023

Installed new igniters and spark module unit ck ok

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Easley, SC 29642

Frank

Job Details: 12/22/2023

Replaced timer and knob was broken. Tested working ok

We serviced a

KITCHEN AID M/W OTR

Model KMHS120ESS

Near Easley, SC 29642

Frank

Job Details: 12/22/2023

Also needs control board.. not beeping at end of cycle. Not repairing at this time.. need to refund $29.18.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Taylors, SC 29687

Carl

Job Details: 12/22/2023

Ran diagnostics found error code bad pressure switch ; saved tckt

We serviced a

MAYTAG DRYER

Model MED6500MBK0

Near Maggie Valley, NC 28751

Kari

Job Details: 12/19/2023

Ordering parts before I go back out ; ordrng 1 W11633114 (Control) and 1 279827 (Motor) and 1 WP694089 (Wheel) and 1 Q16 (Job code)

We serviced a

MAYTAG DRYER

Model MGD7230HW1

Near Union, SC 29379

Sam

Job Details: 12/19/2023

Unit not starting. Motor hums when trying to start found unit has bad winding needs new motor. Motor covered under 10 year warranty gave customer estimate of 316.70 for total cost of repair for labor and trip charge. customer approved of estimate. customer paid half of estimate today (158.35) will return with motor for repair.; ordrng 1 W11549461 (Motor)

We serviced a

JENN AIR REFRIGERATOR

Model JSC23C9EEM

Near Asheville, NC 28803

Brian

Job Details: 12/19/2023

"Found all fans working ok. Tested and observed both evaporator frost patterns and found them both only partially frozen. Indicating sealed system repairs are needed. I found parts only, covered under warranty. Quoted customer 769.95 to complete repairs. Parts needed R134a compressor (W10779331) evaporator (WPW10239732) evaporator (WPW10643261) valve (W11590197) uv drier (WPW10143759). Customer did not wish to proceed with repairs at this time. Collected 125 for service call."

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near Mills River, NC 28759

Brian

Job Details: 12/19/2023

Found all fans working ok at this time. Found no frost build up. Found heater operating intermittently. Heater and all connections ok. Thermistor (WPW10384183) and control (W11546690) needed. ; ordrng 1 WPW10384183 (Thermistor) and 1 W11546690 (Control) and 1 J13 (Job code)

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW1

Near Hendersonville, NC 28792

Brian

Job Details: 12/19/2023

"F7e1 (basket speed fault) f0e5 (off balance load detected). Inspected and found cam pulley worn and damaged and in need of replacement. Customer also says when unit was working, I tends to get off balance easily. Found Service pointer (W11684122) regarding off balance issue, stating that the spin basket (W11172199) needs to be replaced. I recommended customer contact whirlpool about that. Quoted customer 320.92 for cam repair. Also found some wires in need of repair, going to motor. Customer wished to proceed with repairs. Repaired wire and installed Cam (W10721967). Recalibrated and tested unit observing for leaks and proper functions. At this time, all other functions ok with no leaks detected. Collected total. ; ordrng 1 W10721967 (Cam TS)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Greer, SC 29651

Derek

Job Details: 12/19/2023

Found unit stopping during cycle. Long fill error stored. Cycled hot and cold fill. No hot water entered. Checked voltage. Found loose hot valve connection. Repaired connection and cycled in full test mode. All functions of unit checks good.

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC1

Near Greenville, SC 29615

Derek

Job Details: 12/19/2023

"Customer still having intermittent loads which did not spin out. Most recent loads have spun out according to customer. Load in unit finishing a cycle at arrival, extremely small load. Unit predictably had a hard time distributing load to run higher spin speeds. Advised customer about the need for larger loads for unit to more easily balance. Checked faults. No faults stored. Added more to load and ran spin again. With extra weight unit spun normally. Did notice floor and unit were leaning substantially to the right. Raised front and back legs to level unit. Unit checks ok. Advised again about smaller loads being problematic for balancing during spin."

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Travelers Rest, SC 29690

Derek

Job Details: 12/19/2023

"Installed control. Cycled unit. Unit would power up and start cycle but would keep bumping tub then moving actuator over and over, eventually gave F7E4 basket engagement fault. Replaced actuator. Cycled unit. Unit engaging spin and agitation properly and advancing into cycle. Unit checks ok. ; used 1 W11481722 (Actuator) from stock"

We serviced a

WHIRLPOOL FREEZER

Model WRX986SIHZ00

Near Hendersonville, NC 28739

Derek

Job Details: 12/19/2023

Found unit made ice for several months then stopped again with no water to ice maker but loud buzz of unit trying to fill. Estimate to replace fill tube was $355.03. Customer okd estimate. Replaced fill tube

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAB06

Near Hendersonville, NC 28791

Brian

Job Details: 12/19/2023

"Installed new ice chute assembly. Tested and found all operations ok at this time, with no leaks detected. Did not move unit."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Brevard, NC 28712

Brian

Job Details: 12/19/2023

Installed new filter housing. Tested housing and found its operating ok. Customer needs a new filter and then all operations will be ok. Did not move unit. No leaks detected.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Brevard, NC 28712

Brian

Job Details: 12/19/2023

Installed new element and thermal cutoff. Tested and found all operations ok at this time.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Brevard, NC 28712

Brian

Job Details: 12/19/2023

Found unit not wired properly at terminal block. Corrected and tested. Found all operations ok at this time.

We serviced a

WHIRLPOOL FREEZER

Model WRS315SDHZ08

Near Zirconia, NC 28790

Derek

Job Details: 12/19/2023

Installed parts. Cycled unit. Unit checks ok.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Spartanburg, SC 29302

Sam

Job Details: 12/19/2023

Installed top and strike. cycled unit all functions pass.

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near Mauldin, SC 29662

Carl

Job Details: 12/19/2023

Found blower wheel broken. L14; ordrng 1 Wp697772 (Blower wheel) and 1 L14 (Labor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHW04

Near Mauldin, SC 29662

Carl

Job Details: 12/19/2023

Installed chute striped screw on bottom of bucket and could not remove ; O-emld tckt

We serviced a

WHIRLPOOL RANGE

Model WFG975H0HZ0

Near Simpsonville, SC 29680

Carl

Job Details: 12/19/2023

Found nut not seated properly used wrench and tightened nut used gas meter to sniff any leaks unit ck ok

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS20

Near Simpsonville, SC 29681

Carl

Job Details: 12/19/2023

Found hinges not closeing properly q16; O-emld tckt

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Franklin, NC 28734

Kari

Job Details: 12/19/2023

"Took quick pics, unit showing 8-1. Found valve not letting water through. Installed parts unit checks ok"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Spartanburg, SC 29301

Sam

Job Details: 12/19/2023

"Found unit not heating. Checked voltage at dryer control block with meter. unit is getting 120 from left to middle wiring, 120 from right to middle wiring, but left to right wiring is not getting 240 as intended informed customer that outlet or wiring of house is messed up somewhere and will need to call the proper service for the house wiring and/or outlet. Dryer checks ok no blown fuses and all parts working as designed."

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ3

Near Franklin, NC 28734

Kari

Job Details: 12/19/2023

Installed parts unit checks ok ; used 1 WPW10245259 (Block) from stock

We serviced a

WHIRLPOOL M/W OTR

Model WML55011HS07

Near Franklin, NC 28734

Kari

Job Details: 12/19/2023

Installed parts unit checks ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKW2

Near Maggie Valley, NC 28751

Kari

Job Details: 12/19/2023

"Took quick pics, found unit leaking from a pinched gasket that seals sump to floor of unit. Replaced sump and found units 3rd rack left rail was brakes and missing a nut and leaking down the side into the tray. Need rail and nut for complete repair. Set cust up for return visit 12/26 pm; ordrng 1 W11579562 (3rd rack LH support) and 1 W11545286 (Nut) and 1 L14 (Job code)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Spartanburg, SC 29303

Sam

Job Details: 12/19/2023

Found outer panel for door of unit rusting along edges. Replaced units outer door panel cycled unit through diagnostics all functions pass.

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Spartanburg, SC 29307

Sam

Job Details: 12/19/2023

"Found unit not heating checked ohms on heater and thermal fuse checks good. Unit is getting 240 volts found hi limit blown and 0.0 ohms replaced hi limit cycled unit through quick dry, unit heats, all functions pass."

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Boiling Springs, SC 29316

Sam

Job Details: 12/19/2023

Unit not starting. Found large knob cracked on timer and shaft of timer cracked will order knob and repair on return visit.; ordrng 1 W11675852 (Large knob)

We serviced a

WHIRLPOOL RANGE

Model WOD51EC0HS20

Near Boiling Springs, SC 29316

Sam

Job Details: 12/19/2023

Found upper oven blower fan barely working on low and struggling on high also working intermittently will need blower for repair gave customer estimate. Of 631.00 customer approved of estimate will pay 150.00 today and the rest of estimate of 481.00 on return visit will need wall dolly. ; ordrng 1 NeedWalldolly (Need wall dolly)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near Piedmont, SC 29673

Jerry D.

Job Details: 12/19/2023

Installed listed parts cycled unit through test and no leaks found unit all functions are working properly

We serviced a

JENN AIR DISHWASHER

Model JDB8200AWS3

Near Piedmont, SC 29673

Jerry D.

Job Details: 12/19/2023

"Over suds code, cycled unit to clean out unit, chks ok, 125.00"

We serviced a

KITCHEN AID REFRIGERATOR

Model KRMF706ESS01

Near Piedmont, SC 29673

Jerry D.

Job Details: 12/19/2023

"Unit had condenser code, cleaned condenser, unit chks ok, 150.00"

We serviced a

WHIRLPOOL DOWNDRAFT

Model KXD4636YSS7

Near Simpsonville, SC 29680

Jerry D.

Job Details: 12/19/2023

"Button missing, ordering, j13; ordrng 1 W10899381 (Button start)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ2

Near Simpsonville, SC 29680

Jerry D.

Job Details: 12/19/2023

"Cycled unit through test Found middle sprayarm came off and water was shooting water under door, reinstalled , cycled unit through test and no leaks found"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Fountain Inn, SC 29644

Carl

Job Details: 12/19/2023

Installed new dispenser but found service pointer for top ring ; saved tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Fountain Inn, SC 29644

Carl

Job Details: 12/19/2023

Found unit reciving voltage thru test cycle installed new dispenser unit ck ok

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Piedmont, SC 29673

Jerry D.

Job Details: 12/18/2023

Installed listed parts cycled unit through test and no leaks found unit checks ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near Walhalla, SC 29691

Frank

Job Details: 12/18/2023

Door dropping hard. Need to replace door hinges; ordrng 1 W11573703 (Hinge) and 1 W11573702 (Hinge) and 1 Jobcodel14 (Job code l14)

We serviced a

KITCHEN AID M/W OTR

Model KMBS104ESS03

Near Salem, SC 29676

Frank

Job Details: 12/18/2023

Display parts out need display.. board under man warranty. $275.00 paid $137.50 owe 137.50; ordrng 1 W10891907 (Control) and 1 Jobcodel14 (Job code l14)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Boiling Springs, SC 29316

Sam

Job Details: 12/18/2023

Found unit with f10 e2 and f7 e1 error codes unit not cleaning dishes units sump assembly not pushing water will order parts.; ordrng 1 W11416362 (Sump and motor) and 1 W11629911 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Spartanburg, SC 29301

Matt

Job Details: 12/18/2023

Freezer temp 1 degrees Fresh food section 44 degrees. Found fill nozzle frozen. Thawed nozzle. Checks o.k

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Inman, SC 29349

Sam

Job Details: 12/18/2023

Found unit not doing anything when starting cycle. No error codes found in diagnostics unit motor will kick on and stall in diagnostics test will order motor and control and other parts just in case as worst case scenario.; ordrng 1 W11618917 (Control) and 1 W11549461 (Motor) and 1 WP697772 (Blower wheel) and 1 280148 (Thermal fuse kit) and 1 W10909685 (Thermal fuse)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Taylors, SC 29687

Derek

Job Details: 12/18/2023

"Customer stated that intermittently all led lights go out and unit seems to warm up and ice that has been produced will melt. Unit is also very quiet when this occurs. If power is flipped off and back on it will resume normal function again. At time of repair unit operating normally. Fans running, pantry UI operational, thermistors show good. Removed pantry UI and found heavy water underneath and sone corrosion on connector. Cleaned up water and connector as much as possible. Unit is having a low voltage failure. During testing heard a faint bumping from rear main control and when bump would occur freezer fan would bump, voltage feedback. Advised customer that unit could have multiple failures at this point original cause then ice melt causing damage to drawer UI. Customer does not want to repair at this time."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Taylors, SC 29687

Derek

Job Details: 12/18/2023

Found moisture forming on top center of freezer door. No frost in freezer from air leaking in and no moisture forming on mullion only on top of the freezer door. Will order door. L14; ordrng 1 W11436967 (Door)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS04

Near Taylors, SC 29687

Derek

Job Details: 12/18/2023

Found ref evap frozen up again. Also found middle deli drawer and track broken. Will order parts to repair. N15; ordrng 1 W10316760 (Thermistor) and 1 W11608966 (Fan scroll) and 1 WPW10531078 (Drawer) and 1 W10362173 (Shelf) and 1 W11620204 (ACU) and 1 W11608967 (Ui)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Moore, SC 29369

Matt

Job Details: 12/18/2023

Found temperature in freezer was 19 degrees and the refrigerator was set to the warmest setting. Set refrigerator to recommended setting and cycled ice maker. All functions pass.

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD602ESS00

Near Asheville, NC 28804

Brian

Job Details: 12/18/2023

"Jannybug62@gmail.com. Found over temp alarm blinking. Current temps in unit are ok. Found no ice build up on evaporator and door gaskets ok. Found service pointer (W10849220) regarding this issue. It states that some pins, on harness in High voltage box, may be damaged, but it is not a checkable part. I informed customer that the door have have been left open to cause issue, or some other issue may be causing it. All other functions appear to be ok at this time. It would cost 807.10 to replace Control (W10849799) but there could always be further issues resulting in further charges. Customer understands and doesnt wish to proceed with repairs at this time. Collected 150 for service call."

We serviced a

MAYTAG WASHER

Model MVWP575GW1

Near Belton, SC 29627

Jerry D.

Job Details: 12/18/2023

"Splutch nut came loose, belt torn, installed cam and belt sent preid, cycled unit through test and all functions are working properly"

We serviced a

WHIRLPOOL DRYER

Model WED500CMW0

Near Greer, SC 29651

Sam

Job Details: 12/18/2023

"Found motor and blower out of place causing rubbing against sheet metal and frame of unit installed parts and moved insides of unit to correct position, cycled unit through quick dry. all functions pass."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Lyman, SC 29365

Sam

Job Details: 12/18/2023

"Found unit not putting in enough water checked pressure hose, pressure hose checks good no kinks. Installed water valve cycled unit through quick wash and diagnostics unit filling with water appropriately."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ2

Near Moore, SC 29369

Sam

Job Details: 12/18/2023

"Found unit not draining water. Checked connections all connections secure. Checked drain line found drain line kinked causing water to not drain pulled unit out and unkinked line, put drain line in good position when moving unit back. cycled unit through quick wash all water draining all functions pass."

We serviced a

JENN-AIR RANGE

Model JDS9865BDP

Near Greenville, SC 29615

Carl

Job Details: 12/18/2023

Found bad switch and a open igniter j13; ordrng 1 W10183582 (Harness) and 1 Wp8523793 (Igniter)

We serviced a

WHIRLPOOL DISHWASHER

Model MDB9959SKZ0

Near Simpsonville, SC 29681

Carl

Job Details: 12/18/2023

Found wash motor reciving voltage customer is not going to repair unit

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Simpsonville, SC 29681

Carl

Job Details: 12/18/2023

Installed new imk cycled unit to ck operation unit ck ok

We serviced a

WHIRLPOOL RANGE

Model WFG975H0HZ0

Near Simpsonville, SC 29680

Carl

Job Details: 12/18/2023

Installed new manifold cycled unit ck ok

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Asheville, NC 28803

Brian

Job Details: 12/18/2023

Customer out of country. Needs to reschedule. Did not enter home or service unit. ; saved tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHB0

Near Mauldin, SC 29662

Carl

Job Details: 12/18/2023

Installed new sump and control cycled unit thru diagnostics and a test cycle reciving voltage ran diagnostics ck voltave dc to shifter not reciving dc but output is at the control called tech line said to replace harness Sr# 7738045412 ; ordrng 1 W11662108 (Harness) and 1 N15 (Labor)

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Candler, NC 28715

Kari

Job Details: 12/18/2023

Installed parts unit checks ok labor auth M19RTT0NL1.5

We serviced a

KITCHEN AID RANGE

Model KSEG950ESS3

Near Hot Springs, NC 28743

Kari

Job Details: 12/18/2023

Installed parts unit checks ok customer paid in full last trip total of $605.38 board is covered for 1 year and labor is covered 30 day

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Marshall, NC 28753

Kari

Job Details: 12/18/2023

Found unit still doing same thing and now showing 0-9 code. Off balance condition. Found SP regarding this issue and that code. It will throw this off balance code and add water to try and fix it. The thermal overload on the motor is the culprit according to the SP. techline was closed when I tried to call today will try to call tomorrow to see if there is more information ; ordrng 1 W11026785 (Motor) and 1 J13 (Job code)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Burnsville, NC 28714

Kari

Job Details: 12/18/2023

"Took quick pics, found unit door gaskets falling out of door. Used silicone rtv to glue gaskets into door and sealed cabinet to liner. Unit checks ok; used 1 WP482338 (rtv) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Westminster, SC 29693

Frank

Job Details: 12/18/2023

Replaced board tested working ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Spartanburg, SC 29301

Matt

Job Details: 12/18/2023

Freezer temp 1 degrees Fresh food section 44 degrees. Found fill nozzle frozen. Thawed nozzle. Checks o.k

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Spartanburg, SC 29307

Matt

Job Details: 12/18/2023

Replaced main control and fresh food fan assembly. All functions pass.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Asheville, NC 28804

Brian

Job Details: 12/18/2023

"Installed all new Freezer door rail components. Removed frost build up. At this time, all operations ok with no leaks detected. Did not move unit."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Burnsville, NC 28714

Kari

Job Details: 12/18/2023

Installed parts. Unit checks ok updated labor auth W19RPJ1NL1.5

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near Westminster, SC 29693

Frank

Job Details: 12/18/2023

Dispenser drawer broke off.. Replaced dispenser.. working ok

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HZ09

Near Westminster, SC 29693

Frank

Job Details: 12/18/2023

Tested unit.. checked magnetron and diode.. looks ok no issues.. heated water ok. Heated foot up ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS04

Near Flat Rock, NC 28731

Derek

Job Details: 12/18/2023

Found freezer door deformed causing gasket seal issue on the top side edge and outside edge. Insulation deformed door. Unit needs new door to repair. N15 2 man. ; ordrng 1 W11593330 (Door) and 1 W11311687 (Cam)

We serviced a

KITCHEN AID MW OVEN COMBO

Model KOCE507ESS00

Near Greenville, SC 29607

Carl

Job Details: 12/18/2023

Installed new microwave mgt board cycled unit ck ok; saved tckt

We serviced a

JENN-AIR RANGE

Model JDRP436HL01

Near Spartanburg, SC 29307

Matt

Job Details: 12/18/2023

Retrograded left and right door hinges. Started unit on bake at 350. All functions pass.

We serviced a

JENN-AIR MW OVEN COMBO

Model JMW2430WS02

Near Tryon, NC 28782

Derek

Job Details: 12/18/2023

Unit was giving F8E0 cooling fan errors and intermittently giving F6E8 and F6E0 comm errors. Customer states they thought the F6 errors may have occurred when the fan could not run. Cycled oven cooling fan. Fan getting voltage but locked up and unable to run. Gave est to replace fan of $508.50. Did advise that the F6 errors could be a result of the fan sensor or an unrelated issue which if unrelated would have to be displaying error to be able to diagnose which at time of repair it was not. Estimate okd. Installed fan. Cycled unit. Good fan operation on high and low. No errors. Cleared stored errors. Unit checks ok.

We serviced a

WHIRLPOOL DRYER

Model WED5100HW3

Near Easley, SC 29642

Jerry D.

Job Details: 12/18/2023

Installed listed parts cycled unit through test and all functions are working properly

We serviced a

KITCHEN AID REFRIGERATOR

Model KRSC503ESS01

Near Easley, SC 29640

Jerry D.

Job Details: 12/18/2023

Installed listed parts cycled unit through test and all functions are working properly

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ01

Near Simpsonville, SC 29680

Jerry D.

Job Details: 12/18/2023

Installed listed parts cycled unit through test and all functions are working properly

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDB03

Near Tryon, NC 28782

Derek

Job Details: 12/18/2023

Found compressor and fans running but no cooling from system. Sealed system failure. Will order parts. X20; ordrng 1 Avx4 (Access valve) and 1 WPW10143759 (Dye drier) and 1 W11579351 (Evaporator) and 1 W11580057 (Compressor)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS5

Near Woodfin, NC 28804

Brian

Job Details: 12/18/2023

"Tested unit and Found heater not coming on consistently. Heater and thermostat ok. New Control (W11087226) needed, ; ordrng 1 W11087226 (Control) and 1 L14 (Job code)"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Spartanburg, SC 29301

Sam

Job Details: 12/18/2023

Found suspension weak causing tons of shaking and banging will order suspension and inner tub.; ordrng 1 W11217817 (Suspension) and 1 W11172199 (Iner basket)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Spartanburg, SC 29306

Sam

Job Details: 12/18/2023

Unit is acting extremely erratic not doing functions as designed or in the proper order will order control also found broken wires at drain pump will also order drain pump and wire harness.; ordrng 1 W11513246 (Control) and 1 W11399437 (Drain pump) and 1 W11643701 (Harness)

We serviced a

WHIRLPOOL DRYER

Model WED4616FW0

Near Greenville, SC 29607

Carl

Job Details: 12/18/2023

Timer is stalling j13; ordrng 1 Wpw10436303 (Timer) and 1 J13 (Labor)

We serviced a

MAYTAG WASHER

Model MVWC400XW3

Near Seneca, SC 29672

Frank

Job Details: 12/18/2023

F7e5 shifter fault .. f7e6 motor fault.. ran test cycle running ok.. ; ordrng 1 W10721967 (Cam) and 1 WPW10006355 (Actuator) and 1 W10480274 (Control board) and 1 Jobcodel14 (Job code l14) and 1 W10804664 (Capacitor)

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFS04

Near Seneca, SC 29672

Frank

Job Details: 12/18/2023

Ice door not closing all the way causing air to freeze in door.. replacing ice door..; ordrng 1 W11048097 (Ice door) and 1 Jobcodel14 (Job code l14)

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Simpsonville, SC 29680

Jerry D.

Job Details: 12/18/2023

"Installed listed parts plugged in unit cycled unit through test and half way through test and heard a crack unit inoperable light out on cntrl interface burnt wire harness burnt, ordering, j13; ordrng 1 W11406492 (Ui) and 1 W11414312 (Harness) and 1 W11553772 (Cntrl)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Spartanburg, SC 29301

Sam

Job Details: 12/14/2023

Found that unit is having multiple flashing lights going off. service pointer for the lights states that if unit is turned off and then back on and the lights start working its the control board for the lights. Turned off unit and powered unit back on at the breaker and lights are still flashing unit will need light repair kit. Gave customer estimate of 477.00 customer agreed to estimate and will pay half today (238.50) and the other half of balance on return visit when unit is repaired.; ordrng 1 W11683241 (Light repair kit) and 1 L14jobcode (L14 jobcode) and 1 SendsupervisorIdonothaveexperiencewiththisrepair (Send supervisor I do not have experience with this repair)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Greer, SC 29650

Chris

Job Details: 12/14/2023

Found ice jammed in rack arm. Adjusted water fill and removed ice. Unit check is ok

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS09

Near Seneca, SC 29678

Frank

Job Details: 12/14/2023

Mag or transformer causing unit to vibrate.. tried to dampen.. not working..; ordrng 1 W11391712 (Magnetron) and 1 Jobcodeq16 (Job code q16) and 1 W11545871 (Transformer)

We serviced a

KITCHEN AID DISHWASHER

Model KUDE70FXSS4

Near Mauldin, SC 29662

Carl

Job Details: 12/14/2023

Found unit has a bad wash pump an open heater and a roller set for the bottom rack advised customer with est.

We serviced a

MAYTAG WASHER

Model MVW5035MW1

Near Seneca, SC 29678

Frank

Job Details: 12/14/2023

"F7e1 code. Found cam came off burnt shaft on motor.. Fixed cam.. needs motor,, changing gearcase motor.. ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Splutch) and 1 W11026785 (Motor) and 1 W11239857 (Belt) and 1 W11481722 (Actuator) and 1 W11395618 (Capacitor) and 1 Jobcoden15 (Job code n15)"

We serviced a

KITCHENAID RANGE

Model KEMS308SSS05

Near Seneca, SC 29672

Frank

Job Details: 12/14/2023

"Running hot,, would change boards and sensor.. board nla. Not repairing at this time.. pd 150$!ck"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Greer, SC 29651

Chris

Job Details: 12/14/2023

"Cusotmer states they were told about LED lighting kit and was under impression I was coming to install LED kit. LED kit hasnt arrived. Customer states they made no mention of light switch or freezer light staying on . Freezer light is shorted ,doesnt work and Cusotmer will have to wait for light kit ;"

We serviced a

MAYTAG DRYER

Model MED5630HC2

Near Taylors, SC 29687

Chris

Job Details: 12/14/2023

Installed new parts. Unit check is ok . New labor authorization is m19puc1nl2

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Greer, SC 29650

Chris

Job Details: 12/14/2023

"Cusotmer states unit rips clothes, doesnt dry clothes after 70 mins and clothes ball up in drum. Unit heats and has good power at terminal block. All voltage and continuity. All components check ok including drum. No sharp objects anywhere on units interior or exterior . Unit is level and normal noise and function . Inserted probe into vent. Unit reached 220 degrees. Vent is on roof and long distance .unit has rigged vent flex house. . Customer states this is a replacement dryer bc the last dryer broke. Outside vent is completely stopped up. Showed customer no moisture or air is coming out of outside vent . Customer doesnt understand that vent restriction can cause poor drying performance. No fault of unit . Called tech line and spoke with Bruce. Unit works as designed. File number for call is 7738027910"

We serviced a

WHIRLPOOL ICE MACHINE

Model GI15NDXZS1

Near Greer, SC 29651

Chris

Job Details: 12/14/2023

Unit has open bin thermistor . Charged Cusotmer retail for thermistor and 34.99 labor.

We serviced a

JENN-AIR MICROWAVE

Model JMW2430DS01

Near Duncan, SC 29334

Chris

Job Details: 12/14/2023

Installed new part. Unit check is ok

We serviced a

WHIRLPOOL OVEN

Model WGG745S0FS02

Near Duncan, SC 29334

Chris

Job Details: 12/14/2023

Installed new parts. Unit check is ok

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN708MPS00

Near Chesnee, SC 29323

Matt

Job Details: 12/14/2023

Found freezer evaporator frozen over. Found heater open. Thawed out evaporator and will order heater; ordrng 1 MaorDeonly (Ma or De only) and 1 W11629714 (Evaporator) and 1 W11626107 (Heater) and 1 X20jobcode (X20 job code)

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