We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Waynesville, NC 28785
Kari
Job Details:
09/07/2023
"Took quick pics, found unit moldy on the inside. Found unit showing no codes. Ran unit through diagnostic cycle found all functions run and heater does come on. Water does drain all the way. Possibly mold growing in the inside of the pump and it gets washed around during the cycle. Will change pump for repair ; ordrng 1 N15 (Job code) and 1 W10888591 (Pump) and 1 WPW10463906 (Screen) and 1 W10872845 (Filter) and 1 W11086533 (Insulation)"
We serviced a
AMANA REFRIGERATOR
Model BX21VE
Near Candler, NC 28715
Kari
Job Details:
09/07/2023
Installed part unit checks ok
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Laurel Park, NC 28739
Brian
Job Details:
09/07/2023
"Tested unit with load in it. Found unit making normal sounds, but the sound is much louder than it should be. Noise occurs when rotor changes direction on slider, during agitation. Found rotor bolt loose. Removed rotor and inspected. Found teeth, that connect with slider, worn down and at an angle. Contacted tech support and spoke to joe. After going over symptoms and findings, we found Rotor (W11260238) and slider (w10734521) and gearcase (W11449841) needed. Sr (7737274118); ordrng 1 W11260238 (Rotor) and 1 W11449841 (Gearcase) and 1 Q16 (Job code) and 1 Locktight (Locktight)"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Fletcher, NC 28732
Brian
Job Details:
09/07/2023
"Dispatch number Swpr9388b65e-1. Found no saved error codes. When spinning spin basket, by hand, I could hear cam rubbing. Inspected and found cam stuck between modes. New Cam (W10721967) and shifter (W11481722), needed. ; ordrng 1 W10721967 (Cam) and 1 W11481722 (Shifter) and 1 F12 (Job code)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Mills River, NC 28759
Brian
Job Details:
09/07/2023
Installed new trim and vent. Tested and found all operations ok at this time. Did not move unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near Black Mountain, NC 28711
Matt
Job Details:
09/07/2023
Listened too recording customer had of the noise. Noise sounds like refrigerant entering into the evaporator. Removed evaporator cover and found only 1 pass frosted. Compressor pulling .7 amps and not pumping properly. Will order compressor.; ordrng 1 R600a (R600a) and 1 Sealedsystemtech (Sealed system tech) and 1 W11580057 (Compressor) and 1 W11506635 (Port) and 1 X20jobcode (X20 job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Weaverville, NC 28787
Matt
Job Details:
09/07/2023
When I arrived freezer was in defrost and heater is on. Half way up the back panel is a thick layer of frost. Lower half is clear. 25 freezer temperature Looking at evaporator it looks like partial defrost.test 06 shows 01. Heater is pulling 1.1 amps.Control W11595219 was replaced last trip out. Called tech line and spoke to kirt. He said to replace control again and bi metal. File number 7737270278.; ordrng 1 W11595219 (Control) and 1 L14jobcode (L14 job code) and 1 W11566892 (Bi metal)
We serviced a
MAYTAG DRYER
Model MED9800TQ0
Near Greenville, SC 29615
Chris
Job Details:
09/07/2023
"Unit has broken belt due to sized pulley. Gave customer a bluebook estimate with tax and shipping at $530.91. Installed new parts, unit check is ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KUDF204KSB00
Near Seneca, SC 29672
Frank
Job Details:
09/07/2023
Installed main board.. should get ice.. tested working ok.. water filled maker should make ice
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Seneca, SC 29678
Frank
Job Details:
09/07/2023
Was in a drain mode when plugged in.. recalibrated ran automatic test mode.. found no issues.
We serviced a
JENN AIR RANGE
Model JES1750ES1
Near Westminster, SC 29693
Frank
Job Details:
09/07/2023
Replaced sensor. Tested working ok
We serviced a
AMANA DRYER
Model NED5800HW1
Near Walhalla, SC 29691
Frank
Job Details:
09/07/2023
Shutting off premature not drying clothes in sensor modes Unable to get into diag mode to test components.. j13 connector for sensor bar ol. ; ordrng 1 W11491458 (Control board) and 1 W10906551 (Housing) and 1 WPW10298258 (Sensor harness) and 1 Jobcodel14 (Job code l14)
We serviced a
AMANA WASHER
Model NFW5800HW4
Near Walhalla, SC 29691
Frank
Job Details:
09/07/2023
Installed parts tested working ok. Dryer was taken down prior to arrival
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSS25C4MGZ06
Near Mountain Rest, SC 29664
Frank
Job Details:
09/07/2023
Unit pulled out on arrival.. evaporator doesn't have good frosting pattern on it .. needs sealed system redone.. customer declining work..
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Fletcher, NC 28732
Brian
Job Details:
09/07/2023
"Found unit humming from freezer section. Inspected and found right screw on freezer evaporator fan no longer in place. Reinstalled screw and tested. Found all operations ok at this time, with no leak detected. Howhawaii@gmail.com"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Fletcher, NC 28732
Brian
Job Details:
09/07/2023
"Found small ice cubes and very low water pressure. Removed filter and found water pressure now ok. Tested cycled ice maker and found all operations ok at this time, with no leaks detected."
We serviced a
KITCHEN AID OVEN
Model KODE507ESS02
Near Greer, SC 29650
Chris
Job Details:
09/07/2023
Customer states several other service companies have been out and have not resolved . Unit has stuck key fault . Ordering for repair ; ordrng 1 W11093251 (Panel)
We serviced a
KITCHEN AID DISHWASHER
Model KDTE234GBL0
Near Greer, SC 29650
Chris
Job Details:
09/07/2023
Installed new parts. Unit check is ok . No leaks
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Lyman, SC 29365
Chris
Job Details:
09/07/2023
Found cracked blower wheel. Replaced from stock . Unit check is ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Inman, SC 29349
Chris
Job Details:
09/07/2023
Unit has defrost failure . Ordering parts for repair ; ordrng 1 W11650662 (Heater) and 1 WPW10384183 (Thermistor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Fountain Inn, SC 29644
Carl
Job Details:
09/07/2023
Inner door damaged spray arm split l14; ordrng 1 W11612333 (Inner door) and 1 Wpw10254545 (Gasket) and 1 Wpw10491331 (Lower spray arm) and 1 L14 (Labor)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Piedmont, SC 29673
Carl
Job Details:
09/07/2023
Cycled unit thru diagnostics and a test cycle to ck operation found tub bouncey installed new struts and adjusted feet ran cycle unit ck ok ; used 1 W11130362 (SUSPENSION) from stock
We serviced a
FRIGIDAIRE WASHER
Model LTF2940FS1
Near Greenville, SC 29615
Chris
Job Details:
09/06/2023
Unit has shorted latch. Gave customer a bluebook estimate for repair of $499.97. Customer denied repair
We serviced a
AMANA DRYER
Model NED4655EW1
Near Greenville, SC 29611
Matt
Job Details:
09/06/2023
"Found door switch not lined up with door properly. Re aligned door and switch, tested operation, checks o.k"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Hendersonville, NC 28792
Derek
Job Details:
09/06/2023
Found drain pump open and not running. Replaced pump from stock. Cycled unit. Unit checks ok ; used 1 W10876537 (Pump) from stock
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507HWH00
Near Simpsonville, SC 29681
Chris
Job Details:
09/06/2023
Unit has shorted LED light in freezer. Freezer lights is heavily foamed and tapped in liner. Once light was removed entire harness came out . Called tech line and spoke with Butch . Unit is un repairable. Sent pictures to tech line. Unit is not going up for review due to unit being out of warranty . Customer will need to contact customer service per tech line. File number for call is 7737264777
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Balsam Grove, NC 28708
Brian
Job Details:
09/06/2023
Did not receive parts.control (w11637583) and console (w11613564) still needed. Did not enter home or service unit. ; saved tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Columbus, NC 28722
Brian
Job Details:
09/06/2023
"Office informed me that the unit was out of warranty. Cost for repairs, including starting device (W11561262) and capacitor (WPW10350564) is 387.70."
We serviced a
WHIRLPOOL DRYER
Model MED6630HW2
Near Greenville, SC 29601
Matt
Job Details:
09/06/2023
"Installed new motor,blower,front panel,noise reduction kit and medallion Checks o.k authorization m18hoc1nL2"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Belton, SC 29627
Jerry D.
Job Details:
09/06/2023
"Heater open, installed heater 279838 from truck stock, cycled unit through test and 4 heat cycles are 202 and 132, unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Weaverville, NC 28787
Kari
Job Details:
09/06/2023
"Took quick pics, found unit was leaking through the air vent into the refrigerator section. Found when I opened the freezer the floor was full of ice. Took back panel off and found the drain pan and drain hole frozen over. Took my steamer and cleared all ice and cleared the drain hole, and then made sure that all of the doors were sealing properly, and I did seal the cabinet to the liner with silicone RTV. Unit checks OK charge customer for trip charge and labor of $229.99 on cc office ran and emailed receipt"
We serviced a
MAYTAG WASHER
Model MVWC350AW1
Near Fair Play, SC 29643
Frank
Job Details:
09/06/2023
Long fill code.. cold water not coming out need valve no truck stock; ordrng 1 WPW10683603 (Valve) and 1 Jobcodej13 (Job code j13)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Belton, SC 29627
Jerry D.
Job Details:
09/06/2023
"Drain pump inoperable, installed w10876600 from truck stock, cycled unit through test and no leaks found unit checks ok"
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW1
Near Pelzer, SC 29669
Jerry D.
Job Details:
09/06/2023
"Bearings are broken, 5 year parts and labor customer said she talked to whirlpool and she didnt have to pay the scall, ordering, Q16; ordrng 1 Q16 (Q16) and 1 W10625252 (Screw) and 1 W10882734 (Agitator) and 1 W10586078 (Basket) and 1 W10564013 (Nut) and 1 W10512161 (Tub) and 1 W10868473 (Drive) and 1 W10215093 (Filter)"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC0HS01
Near Simpsonville, SC 29680
Jerry D.
Job Details:
09/06/2023
"Found cntrl panel locked up wont reset, needs panel, estimate 898.00, customer will call if they want repair"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Mars Hill, NC 28754
Kari
Job Details:
09/06/2023
Installed parts. Unit checks ok had office run cc for balance of $157.07 and emailed receipt
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Burnsville, NC 28714
Kari
Job Details:
09/06/2023
"Took quick pics, found unit showing 77 Motor unable to reach target RPM code. Ran unit through diagnostic cycle and found the basket did not agitate. It only spends the entire basket found that the shifter motor was no longer moving back-and-forth. Installed new shifter. Ran unit through diagnostic test again unit now does all functions unit checks OK?; used 1 W11481722 (Shifter) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Seneca, SC 29678
Frank
Job Details:
09/06/2023
Machine getting 240v. Not coming on.. ; ordrng 1 W11419056 (Ui control) and 1 W11525997 (Control board) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Fairview, NC 28730
Derek
Job Details:
09/06/2023
"Found unit got stuck in boot loop making boot chime and flashing lights every couple seconds. Multiple power cycles did not correct issue, each time unplugged for 10 min. After being off for several days unit booted and was running normally. Looked for insulation binding fan from running but none found. Will order parts. L14; ordrng 1 W11579559 (Ui) and 1 W11578030 (Fan)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Asheville, NC 28803
Derek
Job Details:
09/06/2023
Installed parts. Cycled unit. Unit checks ok.
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX335HPS00
Near Lake Lure, NC 28746
Brian
Job Details:
09/06/2023
"Found bin thermistor reading 2.91. Tested unit in diagnostics and found it completing cycle. Contacted tech support and spoke to Nate. After filling him in on symptoms and diagnostic tests done, he said it sounds like an issue with the evaporator thermistor. New evaporator thermistor (W11126268) and control (W11034363) needed. Quoted customer 752.39 to complete repairs. Customer did not wish to proceed with repairs at this time. Customer paid 150 for service call already. So if customer goes ahead with repairs, 602.39 will be owed. Sr number (7737265136). Did not move unit, no leaks detected."
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FH1
Near Greenville, SC 29609
Carl
Job Details:
09/06/2023
Installed new element cycled unit ck ok
We serviced a
FRIGIDAIRE OVEN
Model FEB398CEBD
Near Greenville, SC 29609
Carl
Job Details:
09/06/2023
Found temp probe out of range and a bad convection motor n15 wall dolly; ordrng 1 Wci316217002 (Temp prob) and 1 5303311202 (Convect fan motor) and 1 N15 (Labor) and 1 Walldolly (Tool)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2614QS6A
Near Greer, SC 29651
Chris
Job Details:
09/06/2023
Unit has failed air damaged assembly. Gave customer a bluebook estimate for repair with tax and shipping at $608.16. Customer approved repair. Installed new part. Unit check is ok
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX335HPS01
Near Burnsville, NC 28714
Kari
Job Details:
09/06/2023
Installed parts unit checks ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Burnsville, NC 28714
Kari
Job Details:
09/06/2023
"Took quick pics, found unit showing 8-3 hazardous water code. Found tap had to be shut off on the house or the valve would just run continuously and flood the floor. Installed new valve. Unit checks ok"
We serviced a
KITCHEN AID RANGE
Model KSEG700EBS6
Near Burnsville, NC 28714
Kari
Job Details:
09/06/2023
"Took quick pics, found the front panel tapped up and the front glass shattered. Cust went to open the door and when she pulled in the handle the glass shattered and it scared her. I think the handle was screwed in too tight and when the customer put pressure on it by pulling on it it exploded. Installed new glass unit checks ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Simpsonville, SC 29680
Jerry D.
Job Details:
09/06/2023
"Found multiple codes, for actuator and motor, unit wont reset, goes straight to done when starting unit, all functions in test mode ok, ordering, j13; ordrng 1 W11112918 (Fascia) and 1 W11398781 (Actuator) and 1 W10677723 (Motor) and 1 W11524826 (Cntrl)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Simpsonville, SC 29681
Jerry D.
Job Details:
09/06/2023
"Water inlet valve leaking, installed w11175771 from truck stock, cycled unit through test and no leaks found unit checks ok"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Piedmont, SC 29673
Jerry D.
Job Details:
09/06/2023
"2 lights are out, Installed 2 modules W11462342 from truck stock, unit checks ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Piedmont, SC 29673
Jerry D.
Job Details:
09/06/2023
"Gearcase leaking, installed gearcase sent preid, cycled unit through test and calibration and unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Seneca, SC 29678
Frank
Job Details:
09/06/2023
Hit rest on ice maker. Dropped ice fiiled with water. No ice build on back wall... 12 degrees in freezer so it fluctuate in temps.. 41 in rc.. ; ordrng 1 W11546690 (Control board) and 1 W11546935 (Ice maker) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508HPS01
Near Seneca, SC 29672
Frank
Job Details:
09/06/2023
Machine was installed correctly.. making one batch of ice then nonice being made very warm inside. Replaced control board tested working.
We serviced a
JENN-AIR RANGE
Model JDS1450FS0
Near Easley, SC 29642
Frank
Job Details:
09/06/2023
Does not heat after a while.. looses tempmdoesnt keep temp. ; ordrng 1 W11414552 (Convection fan) and 1 W10779716 (Bake element) and 1 W11297274 (Control board) and 1 W10833885 (Sensor) and 1 Jobcodel14 (Job code l14)
We serviced a
MAYTAG M/W OTR
Model MMV1175JZ00
Near Easley, SC 29642
Frank
Job Details:
09/06/2023
Replaced board. Put in new light bulb tested working ok
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Easley, SC 29642
Frank
Job Details:
09/06/2023
Installed parts tested working ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW01
Near Easley, SC 29642
Frank
Job Details:
09/06/2023
"Ice not switching to cubed ice only staying on crushed,... Do solenoid first then ui then board; ordrng 1 WP2152713 (Solenoid) and 1 W11449482 (Control board) and 1 Jobcodel14 (Job code l14) and 1 W11518204 (Ui)"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC302EPA00
Near Greenville, SC 29601
Carl
Job Details:
09/06/2023
Installed new door gaskets and used a hair dryer to soften the gaskets to seal properly unit ck ok
We serviced a
JENN AIR REFRIGERATOR
Model JCD2292KTB
Near Greenville, SC 29601
Carl
Job Details:
09/06/2023
Installed new valve cycled unit to ck operation unit ck ok
We serviced a
MAYTAG WASHER
Model MVW6500MBK
Near Greenville, SC 29611
Carl
Job Details:
09/06/2023
Installed new spluch and shifter ran diagnostics and a test cycle to ck operation unit ck ok
We serviced a
KITCHEN AID DISHWASHER
Model KUDE40FXPA1
Near Greenville, SC 29601
Carl
Job Details:
09/06/2023
Installed new adjuster kit unit ck ok
We serviced a
JENN AIR OVEN
Model JDS9860AAP
Near Greenville, SC 29605
Carl
Job Details:
09/06/2023
Ran diagnostics and set unit to 350?to ck operation themp probe out of range bad relay on eoc gave est. Customer is going to replace unit
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Pelzer, SC 29669
Matt
Job Details:
09/06/2023
Cushier has found unit not heating at all everything soaking wet all the time. Replaced heating element. Tested unit while out on my floor shield. All functions pass. Left unit running on a cycle with all the heat options on for customer.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Lyman, SC 29365
Chris
Job Details:
09/06/2023
Found locked up gear case. Replaced from stock . Unit check is ok . New labor authorization is m18h6x0nl2; used 1 W11454734 (Gearcase.) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ01
Near Mars Hill, NC 28754
Kari
Job Details:
09/06/2023
Installed parts unit checks ok
We serviced a
MAYTAG RANGE
Model MER7700LZ2
Near Lake Lure, NC 28746
Brian
Job Details:
09/06/2023
"Found stainless frame peeling away from outer glass, on door. New Outer glass (W11250167) and nameplate (WPW10612925) needed. ; ordrng 1 W11250167 (Outer glass) and 1 WPW10612925 (Name plate) and 1 Q16 (Job code)"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW3
Near Lake Lure, NC 28746
Brian
Job Details:
09/06/2023
Installed new cabinet and legs and absorbers. Tested unit and found all operations ok at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Saluda, NC 28773
Brian
Job Details:
09/06/2023
"Found f6e3 (communication error). Tested unit in diagnostics and found unit completing without issues. Inspected rotor and found rotor bolt missing. Installed new bolt and tested. Found unit operational at this time. I did find floor springy, and informed customer that unit may get off balance due to floor. Customer understood. No leaks detected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Saluda, NC 28773
Brian
Job Details:
09/06/2023
"Installed all parts ordered and leveled unit. At this time, all operations ok with no leaks detected."
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSC503ESS00
Near Greer, SC 29651
Chris
Job Details:
09/05/2023
"Found well .sediment restrictions, and waterline Cleared waterline.unit check is ok. No leaks"
We serviced a
WHIRLPOOL WASHER
Model GHW9200LW0
Near Greer, SC 29651
Chris
Job Details:
09/05/2023
"Unit has failed dispenser . Part number 8181719, 8181724, 8181727 are unavailable. Called 3rd party team and spoke with Ashley. Unit is unrepairable . Was advised to close call . File number for call is 7737216253"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Lake Lure, NC 28746
Brian
Job Details:
09/05/2023
"Found air damper, in fresh food section, louder than normal. Also found grille warped, causing door to catch on it. Damper (W11236851) and grille (WPW10713153) needed.; ordrng 1 W11236851 (Damper) and 1 WPW10713153 (Grille) and 1 J13 (Job code)"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Taylors, SC 29687
Chris
Job Details:
09/05/2023
Unit has open element . Gave customer a bluebook estimate for repair with tax and shipping at $425.66. Installed new element . Unit check is ok ; used 1 279838 (Heater) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Greer, SC 29651
Chris
Job Details:
09/05/2023
Installed new parts. Unit check is ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV08
Near Taylors, SC 29687
Chris
Job Details:
09/05/2023
Found imk turned off. Reset imk with reset switch. Unit check is ok
We serviced a
KITCHEN AID RANGE
Model KESS907SS00
Near Taylors, SC 29687
Chris
Job Details:
09/05/2023
Customer states she smelt smoke coming from control/switch area . Unit has shorted switch. Switch has burnt contacts and burnt odor. Gave customer a bluebook estimate for repair with tax and shipping at $618.90. Customer denied repair
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Spartanburg, SC 29307
Derek
Job Details:
09/05/2023
Found good voltage and no heat. Open thermal cutoff and heater showing resistance that jumps around in value. Replaced part. Cycled unit. Unit checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Fountain Inn, SC 29644
Jerry D.
Job Details:
09/05/2023
"Wash motor inoperable, ordering, j13; ordrng 1 W11525546 (Sump and motor)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Fountain Inn, SC 29644
Jerry D.
Job Details:
09/05/2023
"Lock code, Installed listed parts sent preid cycled unit through test and all functions are working properly"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Spartanburg, SC 29301
Derek
Job Details:
09/05/2023
Found belt thrown off motor and drum not turning. Replaced dryer repair kit. Cycled unit. Unit tumbling and heating properly. Unit checks ok. ; used 1 4392067 (Dryer repair kit) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Greer, SC 29651
Chris
Job Details:
09/05/2023
"Unit has broken agitator studs And stripped agitator , ordering for repair; ordrng 1 W11614636 (Agitator) and 1 W11510462 (Cap)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Spartanburg, SC 29301
Derek
Job Details:
09/05/2023
"Removed and stopped data recording. Installed parts. Customer has 2 data recorders inside unit, one says max of 86? the other shows a max temp of 44.7? on am empty unit. Person handling those was not on site so couldnt inquire on why there might be such a large discrepancy between the 2 max temps recorded. Returning our recorders to have data read."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ03
Near Franklin, NC 28734
Kari
Job Details:
09/05/2023
Installed parts unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Salem, SC 29676
Frank
Job Details:
09/05/2023
replaced door seal had some condensation inside and on top of freezer door
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN708MPS00
Near Slater-Marietta, SC 29661
Derek
Job Details:
09/05/2023
Door skin damaged. Being reordered and ordering additional needed parts from other techs pvr. S17; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Glenville, NC 28736
Matt
Job Details:
09/05/2023
Found fresh food freezing. Replaced air damper and thermistor. Checks o.k
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS06
Near Cullowhee, NC 28723
Matt
Job Details:
09/05/2023
Air damper open and freezer at 0. Fresh food at 64. Found evaporator completely frozen. Unit shows defrost closed in diagnostics. Heater pulling 3.5 amps. Heater does heat. Unit is set for shortest time between defrost cycles. Control needs replaced to correct this issue.will order; ordrng 1 WPW10120827 (Control) and 1 W11558535 (Control) and 1 Anytech (Any tech) and 1 N15jobcode (N15 job code)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW09
Near Franklin, NC 28734
Kari
Job Details:
09/05/2023
"Took quick pics, found unit back panel covered in ice. Defrosted ice and found heater harness wasnt plugged it all the way so the unit hasnt defrosted since its been plugged in. Snapped harness together and checked heater function in diagnostics found heater is hot and pulls 1.2 amps. Also found frost around door. Sealed cabinet and liner with RTV. Unit checks ok. ; used 1 WP482338 (Rtv) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Franklin, NC 28734
Kari
Job Details:
09/05/2023
"Took quick pics, found unit showing long drain code and the tub full of water. Manually drained all water. Found the drain pump wires were ripped out of the connection. Installed new connector s. ran unit through diagnostics and found unit completed all functions, But wouldnt do anything in regular run mode. Installed new board. Ran unit through drain and spin and normal test. Unit checks ok"
We serviced a
KITCHEN AID RANGE
Model KFGG500ESS2
Near Cherokee, NC 28719
Kari
Job Details:
09/05/2023
"Gave customer envelope with job history. Took quick pics, found unit showing no codes. Ran unit through diag test found no errors. Put unit into bake cycle after taking floor of oven out. Found the unit immediately lit. Did the same with broil also lit just fine. Pulled unit out and unplugged. Took back found and tested regulator at dsi through harness. Found bake valve to be 214 ohms and the broil valve to be 218 ohms. Both in range. Found board sending 120v to dsi and dsi sending 12DCV which is in range. Found the temp sensor to show 1K ohms. Since this is an intermittent issue and its working today, if issue comes back we would need dsi board for repair gave customer est of $481.88 customer calling whirlpool to see if they will cover anything had office run cc for $125 and RH to mail receipt and history"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near Fairview, NC 28730
Brian
Job Details:
09/05/2023
"F5e1 (latch not working) tested unit and found latch working properly. Customer saw some marks on door, after self clean. I found door gasket not installed properly. Reinstalled door gasket and tested and found no heat coming from door. At this time, all operations ok. Did not move unit."
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Fairview, NC 28730
Brian
Job Details:
09/05/2023
"Customer has no power to house, when I arrived. Installed new spin basket and tub ring. Did not see QR code on new tub, but service pointer (W11684122) said new spin baskets may not have one on it, but that all new spin baskets have been corrected. Cannot test unit, because there is no power at house."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Fletcher, NC 28732
Brian
Job Details:
09/05/2023
"Spoke with customer, customer no longer needs service. Did not enter home, did not service unit."
We serviced a
WHIRLPOOL RANGE
Model KODE507ESS20
Near Mills River, NC 28759
Brian
Job Details:
09/05/2023
"Customer not here. Met house cleaner. Found unit in warranty (9/19/22) according to entitlement. Found some insulation visible in front grate, between ovens. Inspected and found everything intact but just excess insulation protruding. Removed insulation and found all operations ok at this time. Did not move unit."
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW3
Near Flat Rock, NC 28731
Brian
Job Details:
09/05/2023
Found no saved error codes. Found unit completing cycle without issues. Inspected and found cam getting stuck. Cam (W10721967) and belt (WPW10006384) needed. ; ordrng 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 J13 (Job code)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Simpsonville, SC 29680
Jerry D.
Job Details:
09/05/2023
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
WHIRLPOOL WASHER
Model MHW8630HC4
Near Simpsonville, SC 29680
Jerry D.
Job Details:
09/05/2023
"Valve not opening properly, house water pressure ok, some buttons not responding ordering, j13; ordrng 1 W11339767 (Console) and 1 W11036928 (Vlv) and 1 W11036930 (Vlv)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Simpsonville, SC 29681
Carl
Job Details:
09/05/2023
Compressor is locked up x20; ordrng 1 W11582579 (Compressor) and 1 W11504415 (8.5 nr) and 1 W11504431 (7/5nr) and 1 W11506619 (8 nk) and 1 W11596635 (Charging tube)
We serviced a
WHIRLPOOL OVER/UNDER LAUND
Model WET4024HW0
Near Sapphire, NC 28774
Frank
Job Details:
09/05/2023
Replaced board tested ok
We serviced a
WHIRLPOOL OVER/UNDER LAUND
Model WET4024HW0
Near Sapphire, NC 28774
Frank
Job Details:
09/05/2023
File. 7737250037. Called Techline said bad board not getting voltage out of the boardre ordering.. also replacing lid lock and wire harness; ordrng 1 W11189137 (Control board) and 1 W11371714 (Lid lock) and 1 W11174382 (Wire harness)