We serviced a
JENN-AIR OVEN
Model JJW2830LM00
Near Asheville, North Carolina 28804
Brian
Job Details:
07/09/2024
"Installed inner door glass. Could not test unit, no power to unit yet. Door functions ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Greer, South Carolina 29650
Chris
Job Details:
07/09/2024
"Customer states unit now freezes times on right side of refrigerator cavity. Temps in upper shelf are 37 degrees. Middle shelf is 36 degrees. Lower shelf is 39 degrees. All product temperature taken with temperature probe on strictly product. No air temps or shelves temperature taken . Freezer is at 3 degrees.Air damper opens and fan energizes in step 3 . Steps 1 and 2 pass. Set point are at -2 in freezer and 37. Customer states items may be uncovered and placed on shelves and not crisper bins.. items can be cooked rice ,un covered or covered fruits and vegetables. showed customer temperature literature on back wall about air flow . Called tech line and spoke with Brandon. Customer states now tomatoes were freezing and were uncovered. Tech line advised fruits and vegetables need to be placed in crisper bins.talked to customer about product placement . Brandon/techline advised advised unit works as designed file number for call is 7739460188. After call customer states a variety of vegetables dont stay as fresh as previous unit. . Tech line advised unit works as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Pelzer, South Carolina 29669
Jerry D.
Job Details:
07/09/2024
"Temps 21 and 67, fan motor not running, installed motor sent preid, cycled unit through test and all functions are working properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Simpsonville, South Carolina 29680
Jerry D.
Job Details:
07/09/2024
"Temps 36@1, Auger motor stripped, cut old motor shaft with dremel tool, removed old motor, installed new motor and coupling sent preid, cycled unit through test and unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Piedmont, South Carolina 29673
Jerry D.
Job Details:
07/09/2024
"Temps 36@1, imk code for motor, installed Imk cycled unit through test and harvest and fill ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Pelzer, South Carolina 29669
Jerry D.
Job Details:
07/09/2024
"Imk broken , also bail arm bent up , wire harness broken, ice bucket cracked, installed imk, ordering, j13; ordrng 1 W11182354 (Arm) and 1 W11348616 (Harness) and 1 W10558423 (Container)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Etowah, North Carolina 28729
Brian
Job Details:
07/09/2024
Found unit not level and ice maker running loudly when in use. Attempted to level. Shims needed. Ice maker (W11700250) and 2 shim (4387828A) needed. ; ordrng 1 W11700250 (Ice maker) and 2 4387828A (Shim)s and 1 L14 (Job code)
We serviced a
WHIRLPOOL FREEZER
Model WZC5216LW0
Near Leicester, North Carolina 28748
Kari
Job Details:
07/09/2024
Installed parts unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Candler, North Carolina 28715
Kari
Job Details:
07/09/2024
"Installed parts and a new filter customer had, water now smells fine and the ice compartment and bucket have no odor. I did clean the left hand door in the inside plastic with soap and water and dried everything. Odor isnt nearly as strong as it was first trip. Told customer if ice starts to have a sour taste again to call us back. I called techline after I left to report this issue in case it does continue. Spoke with Rich and he documented everything 7739462467 unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Waynesville, North Carolina 28786
Kari
Job Details:
07/09/2024
"Took quick pics, found unit making ice fine but it wont dispense. Took ui off, harness is plugged in and secure. Tested ice paddle switch, its open when not pressed and 0.1 resistance when pressed. Switch is good, found when I took auger box down there is no voltage between blue and white, went back to the main control and tested P3-8 to P1-2 and there is still no voltage when paddle is pressed need boards for repair ; ordrng 1 W11566851 (Control) and 1 W11518204 (Ui) and 1 L14 (Job code)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF5333PV01
Near Flat Rock, North Carolina 28731
Brian
Job Details:
07/09/2024
Found fresh food damper operating loudly. Also found right hand gasket torn. Damper (WPW10594329) and right door gasket (W10830162) needed. ; ordrng 1 WPW10594329 (Damper) and 1 W10830162 (RH door gasket) and 1 J13 (Job code)
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Waynesville, North Carolina 28786
Kari
Job Details:
07/09/2024
"Took quick pics, found unit showing no codes, ran diagnostic cycle and all functions completed normally. Put unit into quick cycle which was the last the customer had tried. Found the extra power button on, ran a cycle with extra power and showed customer the fill results and how low they are. Ran same cycle without the extra power on and the tub filled a fourth of the way up this time, again I showed the customer and explained the programming for the fill levels and the extra power. Unit checks ok"
We serviced a
JENN-AIR RANGE
Model JDS9865BDP23
Near Waynesville, North Carolina 28785
Kari
Job Details:
07/09/2024
"7739383510 Took quick pics, found unit doa, customer heard a pop while trying to heat oven and after the pop display went black and hasnt turned on since. Pulled unit out and took back off found the terminal block in good condition so is the harness. I did see where the right hand lead to the bake element arched against the chassis. Need board and bake element for repair. Called third party, bc control was showing NLA, Eric at WP 3rd party provided me with subbed control part number and he put order into xparts to send the part to us. ; ordrng 1 3rdpartyorderedcontrol (Through xparts) and 1 Q16 (Job code) and 1 WPW10310274 (Bake element)"
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Waynesville, North Carolina 28785
Kari
Job Details:
07/09/2024
Installed parts unit checks ok
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HB01
Near Brevard, North Carolina 28712
Brian
Job Details:
07/09/2024
"Installed new main control, and bin thermistor. Tested unit in diagnostics and normal cycle. At this time, all operations ok with no leaks detected. Did not move unit."
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS01
Near Seneca, South Carolina 29672
Frank
Job Details:
07/09/2024
Has drain pump 1901a. Reset machine tested working making ice.. went through diagnostics ok. Pump working now.. if it stops need drain pump 1901a..
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Gaffney, South Carolina 29340
Sam
Job Details:
07/09/2024
Found unit not filling with water. Checked all connections. All connections secured. Found pressure hose kinked behind back panel causing unit to not fill. Fixed kink in hose. Cycled unit through diagnostics. Unit now fills with water. All functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Chesnee, South Carolina 29323
Sam
Job Details:
07/09/2024
Found led lights out in refrigerator and freezer section. Replaced all leds in unit. Cycled units power back on. Units light now working. All functions pass.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Greenville, South Carolina 29605
Carl
Job Details:
07/09/2024
Called mate @tech line advised to replace control j13; ordrng 1 W11672225 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrt314tfdw03
Near Easley, South Carolina 29640
Carl
Job Details:
07/09/2024
Cycled unit on. Compressor is receiving voltage bad compressor x20 ; ordrng 1 W11580057 (Compressor) and 1 X20 (Labor)
We serviced a
WHIRLPOOL FREEZER
Model WZC3115DW01
Near Chesnee, South Carolina 29323
Sam
Job Details:
07/09/2024
Found unit tripping GFCI outlet. Unit tripping outlet randomly not every time. Checked amp draw of unit when tripping outlet only pulling 6-11 amps before popping outlet off. Called techline. Techline said that low of amp draw would not cause outlet to pop off. Techline says likely culprit is the outlet itself. SR#7739456258
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507HPS00
Near West Union, South Carolina 29696
Frank
Job Details:
07/09/2024
Replaced light kit. Lights on working ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Westminster, South Carolina 29693
Frank
Job Details:
07/09/2024
8 2. 10-2 valve error and vent wax motor bad.. mouse chewed wires to valve.. need wire harness.. not filling with water unable to test any further ; ordrng 1 W11416362 (Sump and motor) and 1 W11434044 (Valve) and 1 W11568793 (Wire harness) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Westminster, South Carolina 29693
Frank
Job Details:
07/09/2024
Big gap lower left side of fridge frozen up inside .. called Techline un repairable. 7739455111
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Greenville, South Carolina 29609
Larry M.
Job Details:
07/09/2024
"Replaced dryer repair kit, blower wheel, and motor. Ran test cycle. Checks o.k"
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA1
Near Greenville, South Carolina 29609
Larry M.
Job Details:
07/09/2024
Found dispenser not opening. Ordering a dispenser. ; ordrng 1 W11412300 (Dispenser)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Easley, South Carolina 29640
Carl
Job Details:
07/09/2024
Installed new compressor and dryer filter pulled vac installed 56gr r600 cycled unit on unit started pulling down in temp unit ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ3
Near Greenville, South Carolina 29617
Larry M.
Job Details:
07/09/2024
Found water not exiting machine. Found drain hose to be defective ; ordrng 1 W11614117 (Drain hose)
We serviced a
KITCHENAID MICROWAVE
Model KBHS109SSS06
Near Greenville, South Carolina 29617
Larry M.
Job Details:
07/09/2024
Found magnetron burnt. Quoted customer $653 to replace. Customer declined service. ; ordrng 1 W11346197 (Megagtron) and 1 L14jobcode (L14 job code)
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Greenville, South Carolina 29617
Larry M.
Job Details:
07/09/2024
"Found dryer making a loud noise. Sounds like it was coming from the motor, replaced idler, motor , and blower wheel. All functions pass."
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Easley, South Carolina 29640
Larry M.
Job Details:
07/09/2024
"Installed ui, found dispenser to be broken. Ordering dispenser ; ordrng 1 W11524103 (Dispenser)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Easley, South Carolina 29640
Larry M.
Job Details:
07/09/2024
Found drain pump not engaging. Will not drain ordering main control and drain pump. ; ordrng 1 W11626074 (Main control) and 1 W11399437 (Drain pump) and 1 W11643701 (Harness)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Pendleton, South Carolina 29670
Jerry D.
Job Details:
07/09/2024
"Serv bulletin, also spin basket broken, ordering, j13; ordrng 1 W11459626 (Basket)"
We serviced a
MAYTAG WASHER
Model MVW5430Mw1
Near Anderson, South Carolina 29625
Jerry D.
Job Details:
07/09/2024
"Unit doesnt always light up on command, intermittent, ordering, j13; ordrng 1 W11612331 (Hmi) and 1 W11491430 (Cntrl)"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF707ESS01
Near Greer, South Carolina 29650
Chris
Job Details:
07/09/2024
Installed new parts. During freezer light install wire broke off in liner . Called tech line and spoke with Brandon . Sent pictures to Brandon. Unit is unrepairable. File number for call is 7739459315. Called 3rd party team and spoke with Jenni. Was advised to close call . File number for call is 7739406352
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Greer, South Carolina 29650
Chris
Job Details:
07/09/2024
Unit has shorted jazz board. Installed new board. Unit check is ok
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Greer, South Carolina 29651
Chris
Job Details:
07/09/2024
Customer states unit doesnt fill to correct water levels. Unit has no stored faults . Unit passes auto diagnostics. Unit fills to correct levels . Advised customer to use deep water selection on heavy cycle for a deeper water level. Demonstrated those selections for customer. Unit check is ok
We serviced a
WHIRLPOOL OVEN
Model WFG775H0HZ5
Near Greer, South Carolina 29651
Chris
Job Details:
07/09/2024
Installed new control . Unit check is ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06X
Near Greer, South Carolina 29651
Chris
Job Details:
07/09/2024
Installed new parts. Customer using off brand filter. Advised customer to use every drop of water brand filter. Unit check is ok. No leaks
We serviced a
KITCHEN AID REFIRGERATOR
Model KSCS25INSS01
Near Burnsville, North Carolina 28714
Kari
Job Details:
07/08/2024
"Took quick pics, found the unit not making ice, found the optics to be blinking rapidly 1s on 1s off. Took imk out of housing, and found the module upside down and stopped in the middle of a harvest. Had customer flip breaker. Took imk out and checked the module read outs the heater resistance is out of range and the the motor is showing open. Plugged back in and turned breaker back on, found the imk module has 120v to it but will not jump between t & h. The optic lights with bucket paddle held down is on solid which indicates optics are working properly. Would need imk for repair. Found imk on factory BO through whirlpool. Customer called me right after I left and states she found one and bought it, it should be there in. Few days. Gave labor est of $142.70 and Im having office call her to reschedule. Customer is aware there is no warranty from us since the part wasnt purchased through us. Had office run cc for $80 second appliance TC and email receipt, both TC were processed on 425229 ; ordrng 1 Needtoreschedule (Customer bought part)"
We serviced a
ELECTROLUX WASHER
Model EFLS627UTT0
Near Greer, South Carolina 29651
Chris
Job Details:
07/08/2024
Customer has uninstalled old bellow and requested new bellow to be installed . Gave customer a bluebook labor estimate for 2 man and svc fee at $511.50. Installed new bellow . Unit check is ok . No leaks
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Belton, South Carolina 29627
Jerry D.
Job Details:
07/08/2024
"Console peeling Cntrl wet, ordering, j13; ordrng 1 W11563997 (Cntrl) and 1 W11491730 (Console)"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GP0
Near Simpsonville, South Carolina 29681
Carl
Job Details:
07/08/2024
Found harness open in several places advised customer
We serviced a
JENN-AIR RANGE
Model JIS1450DS1
Near Townville, South Carolina 29689
Frank
Job Details:
07/08/2024
Called Techline. Need cooktop wire harness not listed in parts. Cant find.. Techline cant find..Say to contact parts distributor ..need to research. Part. file.. sr. 7739451327. ; ordrng 1 Cooktopwireharness (Cooktop wire harness)
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Simpsonville, South Carolina 29680
Carl
Job Details:
07/08/2024
Installed new Acu ran diagnostics cycled unit ck ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Mars Hill, North Carolina 28754
Kari
Job Details:
07/08/2024
"Took quick pics, found unit not heating at all and making a loud buzzing, took unit down and removed cabinet. Tested transformer, checks ok, magnetron shows 0.1 ohms and the mag tstat is closed. Checked capacitor and it checked ok. Installed new diode and ran unit. No heat still. Installed new magnetron and plugged unit into watt meter and ran, unit now heats, ran unit for 1 minute and measured water temp before and after, started at 75 degrees and after a minute water is 109 degrees. With the adjustment of 5 degrees, that is in range according to the tech sheet. And unit is pulling 1250 watts while running. Unit checks ok W1BOJO1NL2"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ
Near Anderson, South Carolina 29626
Jerry D.
Job Details:
07/08/2024
"Installed listed parts plugged in unit, cycled unit through test and all functions are working properly"
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ4
Near Anderson, South Carolina 29621
Jerry D.
Job Details:
07/08/2024
"All knobs are cracked, ordering, j13; ordrng 4 W10850027 (Knob)s"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Greer, South Carolina 29651
Chris
Job Details:
07/08/2024
Installed new glass and handle . Unit check is ok
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW2
Near Greer, South Carolina 29651
Chris
Job Details:
07/08/2024
Unit has f8 fault stored. Water in float tray. Emptied tray and cleared faults. Ran 3 diagnostics cycles. No leaks from any components. Ran power blast cycle. No leaks. No sign of dented gasket or water marks underneath. No leaks on incoming water line or elbow. No suds build up . Unit check is ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Simpsonville, South Carolina 29680
Jerry D.
Job Details:
07/08/2024
"Outer glass and handle broken, ordering, j13; ordrng 2 98006726 (Screw)s and 1 W10831891 (Handle) and 1 W11051158 (Glass) and 1 W10481433 (Nameplate) and 1 W10544145 (Trim) and 2 98005521 (Screws)s"
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near Gaffney, South Carolina 29341
Sam
Job Details:
07/08/2024
"Installed all parts. Cycled unit through diagnostics cycle and quick wash. All components working unit. Filling, agitating, draining and spinning. All functions pass."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Seneca, South Carolina 29678
Frank
Job Details:
07/08/2024
Followed up. Sent in for exchange
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Campobello, South Carolina 29322
Chris
Job Details:
07/08/2024
Unit has black head imk. Imk will not jump out. Gave customer a bluebook estimate for repair at $470.75. Customer denied repair . Svc fee is good for 30 days. If return call for service price will be $598.13 minus trip charge .
We serviced a
WHIRLPOOL RANGE
Model WFC310S0ES3
Near Greer, South Carolina 29651
Chris
Job Details:
07/08/2024
Found all burners not working and found all burner receptical melted due to customer using griddle across all burners to simulate skillet cooking.the failure is a result of abuse. Damage noted in pictures. This same damage has occurred several times dating back to 2019 . Called tech line and spoke with Travis. Sent pics to Travis . Travis confirmed this is abuse and potential fire hazard.File number for call is 7739451081.called third party warranty and spoke with Eric. Eric advised to close call out and not proceed with repair 7739431378
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Spartanburg, South Carolina 29301
Sam
Job Details:
07/08/2024
Found unit operating on its own randomly starting and light coming on and off. Called techline. Techline advised to replace user interface/control. Gave customer estimate for repair of 674.20 customer decline estimate said they will be buying a new one. Collected trip charge of 150.00. SR#7739452507
We serviced a
MAYTAG WASHER
Model MVW6500MW0
Near Seneca, South Carolina 29678
Frank
Job Details:
07/08/2024
Checked unit working ok.. found no issues
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Marshall, North Carolina 28753
Kari
Job Details:
07/08/2024
"Took quick pics, found water in drip tray, and unit unplugged. Plugged unit in, found no codes stored in machine. Ran through diagnostics cycle and found no leaks. Ran in normal cycle and found the water splashing over bottom door seal and running down. Found the front was un even and missing a leg so it was leaning. Installed new leg and pushed front up. Unit checks ok. ; used 1 W11561254 (Leg) from stock"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Mars Hill, North Carolina 28754
Kari
Job Details:
07/08/2024
"Took quick pics, found door wouldnt close without you slamming it or pressing into the catch super hard. Installed new catch and found the door opens and closes normally now. Unit checks ok"
We serviced a
KITCHEN AID MICROWAVE
Model KHHS179LSS-5
Near Burnsville, North Carolina 28714
Kari
Job Details:
07/08/2024
"Took quick pics, found unit not heating, found the thermostat to mag is closed, magnetron resistance is bouncing all over and the inverter to magtube is also open. Would need for repair. Gave cust est of $800.27 customer going to buy a new one. Had office run cc for Trip charge of $150 and email receipt"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Burnsville, North Carolina 28714
Kari
Job Details:
07/08/2024
Installed parts unit checks ok W1BOJP0NL1.5
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC1
Near Burnsville, North Carolina 28714
Kari
Job Details:
07/08/2024
"SR# 7739365621 Took quick pics, found unit unplugged, took console off bc thats where the customer saw smoke and heard a popping noise from the console. Her husband unplugged it and let it sit for a few minutes then it wouldnt turn back on so they left it unplugged. I took console off and found a black mark under the connector for the power cord and there was black soot on the connector. The connector looks fine on harness side but has melted inside the acu. Called safety team to report findings and they said they would call customer for a prorated exchange since washers shouldnt smoke"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Hendersonville, North Carolina 28739
Brian
Job Details:
07/08/2024
"Installed new spin basket. Calibrated and tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Greer, South Carolina 29651
Carl
Job Details:
07/08/2024
"Installed new compressor ,evaporator and dryer filter installed 47 Gm of r600 unit is pulling down in temp"
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Hendersonville, North Carolina 28792
Brian
Job Details:
07/08/2024
Could not hook unit up to power at this time. I found level legs and terminal block damaged. Also found terminal block cover missing. Checked element and all fuses and found them ok at this time. Main harness (W11591405) terminal cover (W11298298) legs (W11025920). ; ordrng 1 W11591405 (Main harness) and 1 W11298298 (Terminal cover) and 1 W11025920 (Legs) and 1 L14 (Job code) and 1 Checknotes (Check notes)
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ1
Near Fletcher, North Carolina 28732
Brian
Job Details:
07/08/2024
Found right hand hinge out of place and broken. LH hinge (W11712995) RH hinge (W11712996) needed. ; ordrng 1 W11712995 (LH hinge) and 1 W11712996 (RH hinge) and 1 L14 (Job code)
We serviced a
JENN AIR REFRIGERATOR
Model JFC2089WEM11
Near Seneca, South Carolina 29678
Frank
Job Details:
07/08/2024
Ice maker not cycling. Arm broken.. quoted 424.88. Paying 212.44 owe 212.44. Replacing ice maker..; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Simpsonville, South Carolina 29681
Jerry D.
Job Details:
07/08/2024
"Lock broken, installed lock sent preid, cycled unit through test and unit checks ok"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Fairview, North Carolina 28730
Brian
Job Details:
07/08/2024
Found f9e1 (drain problem). Inspected and found wires to drain pump broken. Also found oil coming from gearcase. Oil is all over all gearcase components. Lower harness (W11643701) gearcase (W11449840) cam (W10721967) shifter (W11481722) capacitor (W11395618) and belt (W11239857) needed; ordrng 1 W11643701 (Harness) and 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11481722 (Shifter) and 1 W11395618 (Capacitor) and 1 Q16 (Job code)
We serviced a
KITCHEN AID DISHWASHER
Model KDTE304DPA0
Near Fairview, North Carolina 28730
Brian
Job Details:
07/08/2024
"Complaint is that suds are left in unit, after running a normal cycle. F6e4 (float switch open). Tested and found wash motor running but spray arms not rotating. Found debris stuck in spray arms. Attempted to remove debris and could not get it all. New Lower spray arm (W11101428) and upper spray arm (WPW10448645) needed. Informed customer that there could always be further issues resulting in further charges. Customer understands. Quoted customer 444.38 to replace spray arms. Customer did not wish to proceed with repairs at this time. Collected 150 for service call. Did not move unit."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Simpsonville, South Carolina 29680
Jerry D.
Job Details:
07/08/2024
"Harness broken burnt lid lock broken, ordering, j13; ordrng 1 W11335100 (Harness) and 1 W11428994 (Cntrl) and 1 W11414731 (Latch)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Fountain Inn, South Carolina 29644
Jerry D.
Job Details:
07/08/2024
"Cntrl inoperable, ordering, j13; ordrng 1 W11520704 (Cntrl)"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS2
Near Greenville, South Carolina 29609
Larry M.
Job Details:
07/08/2024
Work is on previous work order
We serviced a
WHIRLPOOL DISHWASHER
Model Mdb4949skz3
Near Easley, South Carolina 29642
Larry M.
Job Details:
07/08/2024
Replaced main control and UI still no power. Ordering wiring harness ; ordrng 1 W11726283 (Harness)
We serviced a
KITCHEN AID DISHWASHER
Model KDPE334GPS0
Near Greenville, South Carolina 29601
Larry M.
Job Details:
07/08/2024
FOUND WASH ARM WARPED AND PLATSTIC CRACKING Quoted customer $340 bluebook. Customer declined service ; ordrng 1 W11101428 (Wash arm) and 1 J-13
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Greenville, South Carolina 29605
Larry M.
Job Details:
07/08/2024
Installed stainless steel door. Nameplate missing. Ordering correct replacement. ; ordrng 1 W10909682 (Nameplate)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ19
Near Spartanburg, South Carolina 29306
Sam
Job Details:
07/08/2024
Found unit not dispensing water from water dispenser. But will dispense for ice maker. Units water valve will not activate. Checked voltage to water valve. Valve has good voltage. Will order valve for repair.; ordrng 1 W11548535 (Valve) and 1 W11548534 (Control)
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Boiling Springs, South Carolina 29316
Sam
Job Details:
07/08/2024
Found unit not filling with water. Tried cycling unit through diagnostics to see if water valve would activate. Water valve activating but no water coming through. Removed hoses to check for filter being clogged. Filter not clogged. Checked to make sure water was coming through lines from house. Water is coming through lines properly. Checked pressure hose. Pressure not kinked. Only possibility left is problem with water valve. Will order water valve.; ordrng 1 W11165546 (Water valve)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Greer, South Carolina 29651
Chris
Job Details:
07/08/2024
Unit has broken glass. Gave customer a bluebook estimate for repair at $757.93. Installed new glass. Unit check is ok
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHz04
Near Boiling Springs, South Carolina 29316
Sam
Job Details:
07/08/2024
Customer complaint is when units ice maker fills with water or when you go to dispense water would start leaking from water filter area. Checked behind under panel to look found crack in water valve in ceiling of unit next to water filter housing. Will order water valve.; ordrng 1 W11579561 (Water valve)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW08
Near Mill Spring, North Carolina 28756
Brian
Job Details:
07/03/2024
Found control button getting stuck. Compressor and fans running but unit does not cool at all. Sealed system repairs needed. Compressor (W11547313) coupler (W11504420) coupler (W11504431) coupler (W11506622) coupler (W11506635) evaporator (W11572047) coupler (W11504450) coupler (W11504420) drier (W11109499) coupler (W11506623) coupler (W11504448) control (W11555884) start device (W11524472) capacitor (W11631831)r600a.; ordrng 1 W11547313 (Compressor) and 1 W11504420 (Coupler) and 1 W11504431 (Coupler) and 1 W11506622 (Coupler) and 1 W11506635 (Coupler) and 1 W11572047 (Evaporator) and 1 W11504450 (Coupler) and 1 W11504420 (Coupler) and 1 X20 (Job code) and 1 Sealedsystemtech (Sealed system tech) and 1 W11555884 (Control) and 1 R600a (R600a) and 1 W11524472 (Start divice) and 1 W11631831 (Capacitor) and 1 W11109499 (Drier) and 1 W11506623 (Coupler) and 1 W11504448 (Coupler)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF606ESS01
Near Piedmont, South Carolina 29673
Jerry D.
Job Details:
07/03/2024
"Customer says power went out then came right back on but unit stopped cooling then started cooling that night, unit chks ok at this time, advised customer to get a surge protector, 150.00"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP560HAMB0
Near Belton, South Carolina 29627
Jerry D.
Job Details:
07/03/2024
"House smells really bad , mice and roaches in unit mice chewed wires burnt shorted, cntrl shorted, not going back in this house"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Piedmont, South Carolina 29673
Jerry D.
Job Details:
07/03/2024
"Temps 42@1, fresh evaperator frozen fan motor inoperable, ordering, Q1; ordrng 1 W11475754 (Assy)"
We serviced a
MAYTAG M/W OTR
Model MMV6190FZ1
Near Gaffney, South Carolina 29340
Sam
Job Details:
07/03/2024
"Found unit making loud buzzing noise when in use. All signs point to either capacitor, mag tube, and transformer, gave customer estimate of 606.36. Customer declined estimate said he will use that money to buy a new machine. Collected trip charge of 150.00."
We serviced a
MAYTAG DISHWASHER
Model MDPS6124RZ0
Near Gaffney, South Carolina 29340
Sam
Job Details:
07/03/2024
Installed water inlet assembly. Cycled unit through quick wash. All components working. No leaking found. All functions pass.
We serviced a
JENN AIR MICROWAVE/HOOD
Model JMC1150WS00
Near Taylors, South Carolina 29687
Chris
Job Details:
07/03/2024
Unit has shorted display . Parts are unavailable . Called third party team and spoke with April . Advised to close call . File number for call is 7739401425
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Greer, South Carolina 29651
Chris
Job Details:
07/03/2024
Customer states unit has excessive dry times and has burner odor. No stored faults. Unit has obvious burning odor when running . Vent is on top floor . Vent hose is excessive and full of water . All noted in pics. Unit has massive vent restriction. Customer to clean vents. Unit check is ok . No burned connections or components .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Greer, South Carolina 29651
Chris
Job Details:
07/03/2024
Found unit un level . Leveled unit . Unit check is ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Seneca, South Carolina 29672
Frank
Job Details:
07/03/2024
Leaks from ice dispenser. Looks like door creating condensation causing dripping water..2 degrees in freezer..40 in fridge ; ordrng 1 LW10913113 (Freezer door) and 1 Jobcodel14 (Job code l14) and 1 2manjob (2 man job) and 1 WPW10558423 (Ice container) and 1 W10786952 (Pressure reducer) and 1 W10267701rp (Water line)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Seneca, South Carolina 29672
Frank
Job Details:
07/03/2024
Drain hose keeps kinking up.. installation issue.. using clear plastic hose.. suggested running pvc to unit so not such a long run to drain pipe.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Seneca, South Carolina 29672
Frank
Job Details:
07/03/2024
Installed gasket to door as per wp service..
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Asheville, North Carolina 28804
Kari
Job Details:
07/03/2024
"Took quick pics, the wires are ripped out of ui not the acu need to order correct part rescheduling for 7/10 AM ; ordrng 1 W11591400 (Ui) and 1 J13 (Job code)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Arden, North Carolina 28704
Brian
Job Details:
07/03/2024
"Installed new wash motor. Tested unit observing for leaks and proper functions at this time, all operations ok with no leaks detected."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Hendersonville, North Carolina 28792
Brian
Job Details:
07/03/2024
Removed unit to replace parts and found drain hose damaged. New drain hose (W11414944) and hose (W11381654) needed. ; ordrng 1 W11381654 (Hose) and 1 W11414944 (Drain hose)
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Hendersonville, North Carolina 28739
Brian
Job Details:
07/03/2024
"Found no saved error codes. Tested unit in diagnostics and found unit filling properly. Observed functions and found all operations ok at this time, with no leaks detected. Calibrated unit. Reviewed functions with customer and clarified water levels with customer. Customer understood. Did not move unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Roebuck, South Carolina 29376
Sam
Job Details:
07/03/2024
Found unit not making ice customer stated it worked for a a week or two and then stopped again. Tried cycling units ice maker. Units ice maker would not cycle. Will order ice maker again.; ordrng 1 W11556912 (Control) and 1 W11548540 (Ice maker)
We serviced a
KITCHEN AID RANGE
Model KSEG700EBS
Near Simpsonville, South Carolina 29681
Carl
Job Details:
07/03/2024
Installed new fan motor cycled unit to 350 unit ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Simpsonville, South Carolina 29681
Carl
Job Details:
07/03/2024
Installed new fill tube heater and facia heater unit ck ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Simpsonville, South Carolina 29680
Jerry D.
Job Details:
07/03/2024
"Console is scratched rejected, ordering, j13; ordrng 1 W11488008 (Console)"