We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Easley, SC 29642
Matt
Job Details:
09/13/2023
"Customer stated unit continues to fill with water and never drains. Ran diagnostic and found no error codes. Ran auto test and all functions pass. Recallibrated control. Ran quick wash unit filled, washed and drained properly."
We serviced a
KITCHEN AID TRASH COMPACTOR
Model KUCS03CTWH2
Near Easley, SC 29642
Matt
Job Details:
09/13/2023
Found main drive gear broken. Gave customer blue book estimate of 360.00 for repair customer approved and is paying half today 180.00 and 180.00 when parts are installed. ; ordrng 1 J13jobcode (J13 job code) and 1 MaorDe (Ma or De) and 1 882699 (Gear kit) and 1 Customerwantstopreschedule (Customer wants to pre schedule)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Simpsonville, SC 29681
Carl
Job Details:
09/13/2023
Installed new door damper pads unit ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Greer, SC 29650
Chris
Job Details:
09/13/2023
Test 56 has no faults. Unit does not fill in test 45. Unit has failed valve and heater Gave customer a bluebook estimate for repair at $549.89. installed new parts. Unit check is ok . No leaks ; used 1 WPW10341329 (Valve) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV01
Near Liberty, SC 29657
Frank
Job Details:
09/13/2023
Unclogged drain.. was frozen at drain hole. All the water not draining out to unit going ng onto floor of freezer. Unclogged drain should be working ok now
We serviced a
FRIGIDAIRE OVEN
Model LGEF3045KFJ
Near Greer, SC 29651
Chris
Job Details:
09/13/2023
Customer states unit doesnt heat. Unit is partially disassembled . Bake element checks at 16 ohms. Broil element at 18ohms. Unit does not have 240 to bake or broil . Unit has failed control. Gave customer a bluebook estimate for repair with tax and shipping at $830.99. Customer denied estimate
We serviced a
WHIRLPOOL DRYER
Model WED85HEFW1
Near Greer, SC 29651
Chris
Job Details:
09/13/2023
Unit is partially disassembled and uninstalled . Unit has loud squeal from rollers. Gave customer a bluebook estimate for repair with tax and shipping at $447.45. Ordering for repair ; snapped 3 QuickPics
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS08
Near Simpsonville, SC 29681
Carl
Job Details:
09/13/2023
Installed new drawer slides unit ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Anderson, SC 29621
Jerry D.
Job Details:
09/13/2023
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Seneca, SC 29678
Jerry D.
Job Details:
09/13/2023
"Capacitor shorted, installed capacitor sent preid, cycled unit through test and unit checks ok"
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Simpsonville, SC 29680
Carl
Job Details:
09/13/2023
"Installed new control ,ui and harnesses ran diagnostic and a test cycle to ck operation unit ck ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Seneca, SC 29678
Jerry D.
Job Details:
09/13/2023
"Found evaperator fan motor inoperable, volts and polarity good, installed motor sent preid, cycled unit through test and unit checks ok"
We serviced a
MAYTAG RANGE
Model MER7700LZ2
Near Seneca, SC 29672
Jerry D.
Job Details:
09/13/2023
"Counterweight broken, ordering, Q16; ordrng 1 W11034869 (Screw) and 1 W10910404 (Counterweight) and 1 Q16 (Q16)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL03
Near Six Mile, SC 29682
Frank
Job Details:
09/13/2023
2 degrees in fc. 34 In rc. Customer getting intermittent fan blade noise.. set to defrost every 8 hrs.. ordering ; ordrng 1 W11610998 (EVAP cover) and 1 Jobcodeu18 (Job code u18) and 1 W11090564 (Shield) and 1 W11410826 (Harness) and 1 W11407678 (Fan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Asheville, NC 28804
Kari
Job Details:
09/13/2023
"Took quick pics, found that the filter was just really hard to get in to the slot. You had to push this one so much it felt like you were going to break the housing but once I got the filter all the way in I did go ahead and fill that icemaker and the water is coming through the dispenser properly. Customer also has an issue with the right hand side of the freezer collecting frost and theres always condensation on top of the freezer door in test 40 and Tess 30 for both Molly and rails. Were on adaptive control turned them on to 100% all the time also added a little bit Of gasket extender to the top of the freezer door told Customer if unit continues to ice up on the side with those changes then we will need to replace the brackets would be $598.45. Customer paid $125 will call us back Id they need to order brackets had office run cc and email receipt"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Alexander, NC 28701
Kari
Job Details:
09/13/2023
"Took quick pics, found unit not heating found the heater is open but all the thermals are good. Installed new heater unit checks ok"
We serviced a
WHIRLPOOL DRYER
Model WED8127LW2
Near Marshall, NC 28753
Kari
Job Details:
09/13/2023
Took quick pics found unit showing no codes. Customer states that it doesnt matter the cycle that it takes multiple cycles to dry that sometimes itll be hard. Sometimes itll be cold check the duct on the outside and the inside and cant find any blockages that would be causing the airflow code. Ill order a control and the screen to see if that fixes the issue.; ordrng 1 W11618916 (Control) and 1 W10120998 (Screen) and 1 N15 (Job code)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW2
Near Marshall, NC 28753
Kari
Job Details:
09/13/2023
Installed parts unit checks ok had office run cc for balance of $214.42 and email receipt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Burnsville, NC 28714
Kari
Job Details:
09/13/2023
Installed part s unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08 PPL.
Near Easley, SC 29640
Frank
Job Details:
09/13/2023
Around 10 degrees in fc 38 in rcv. Door seal looks ok..set to lower temp; ordrng 1 W11546690 (Control) and 1 WPW10384183 (Thermistor) and 1 W11650661 (Heater with harness) and 1 W11380595 (Diffuser) and 1 Jobcodel14 (Job code l14)
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Hendersonville, NC 28792
Brian
Job Details:
09/13/2023
Tested unit and found loud grinding noise when drum turns. Inspected and found blower wheel stripped and spinning freely. Also found unit not mounted properly. Mounting kit (W10869845) blower wheel (WP697772) and motor (W11364931) needed.; ordrng 1 WP697772 (Blower wheel) and 1 W11364931 (Motor) and 1 W10869845 (Mounting kit) and 1 L14 (Job code)
We serviced a
WHIRLPOOL DRYER
Model MED4655EW1
Near Easley, SC 29640
Frank
Job Details:
09/13/2023
Also checked voltage.. intermittent voltage drop due to defective plug.. only getting 120v on l1
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Easley, SC 29642
Frank
Job Details:
09/13/2023
Fc 3 degrees. Rc 35. Ice maker had water in it won't cycle.. ordering new ice maker and control board..; ordrng 1 W11546935 (Ice maker) and 1 W11566851 (Control board) and 1 W11518204 (Ui control) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ04
Near Taylors, SC 29687
Chris
Job Details:
09/13/2023
Found items in freezer snagging on bins not allowing door to fully close and cause air leaks. Applied adhesive and permagum. Re heated gasket back to shape. Unit check is ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Spartanburg, SC 29301
Derek
Job Details:
09/13/2023
Found unit still building drops of water on top of the freezer door gasket. This has been an issue since unit was new. Damper has also gotten loud again since it was installed recently. All doors seem to close normally and gaskets are sealing on all 4 sides of all 3 doors. Called TECHLINE. Spoke with Adrian. He asked that I send a pic of the install if the foam strip installed previously to verify it was installed correctly. He advised it is installed correctly. He then advised since that is done correctly the next step would be replacing door. Also ordering slides and another foam kit in case it is needed on the new door. N15; ordrng 1 W11436967 (Door) and 2 W11159728 (Foam)s and 1 W10625067 (Left bracket) and 1 W11668671 (Right hand bracket) and 1 W10876598 (Nameplate)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC3
Near Spartanburg, SC 29302
Derek
Job Details:
09/13/2023
Found broken strike. Installed new strike. Cycled unit. Unit checks ok.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Spartanburg, SC 29302
Derek
Job Details:
09/13/2023
Installed parts. Cycled unit. Unit checks ok.
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXBL5
Near Saluda, NC 28773
Brian
Job Details:
09/13/2023
"10-1 (dispenser problem) 6-1 (low/no water) 6-6 (cool water) 3-3 (owi error). Tested unit in diagnostics and normal cycles, multiple times, inspecting all hoses and gaskets and fitting and unit in general. I found no leaks from any hoses or other parts. I did find excess suds in unit. Having not added any detergent, that could only indicate either an issue with the detergent, or the dispenser is leaking rinse aid, into tub causing the suds. The suds can overflow from door, into floor, if there are too many suds. If the dispenser is leaking rinseaid, Dispenser (W11032769) and control (W10479761) would need to be replaced. I quoted customer 668.38 for that repair, but did not recommend customer do that at this time. Customer understood. At this time, all operations ok with no leaks detected. Did not move unit. Collected 125 for service call."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Boiling Springs, SC 29316
Derek
Job Details:
09/13/2023
Found worn teeth on cam ring chattering when turning opposite direction. Replaced pre ID parts. Cycled unit. No unusual noises and all functions of unit checks good.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Boiling Springs, SC 29316
Derek
Job Details:
09/13/2023
"Found unit operates normally while closed or when heating with no food inside but when at temp and food producing moisture is inside and door is opened control panel can become inop, change settings, or cancel out of cycle. Panel will resume normal operation once moisture has cleared. Issue does not occur if bottom oven is used. No faults stored. Unit is connected to WiFi. Called TECHLINE. Spoke with Chris. He advised that if issue is occurring due to moisture and specifically releasing it when door is opened that is normal with capacitive touch panels as moisture is recognized as key presses. He advised covering foods when possible, using light to check food rather than opening door, and if door is opened do not partially open door which funnels all moisture directly onto panel. SR is 7737314686"
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model MVWX655DW1
Near Boiling Springs, SC 29316
Derek
Job Details:
09/13/2023
Found suspension bounce when pushing down on tub. Gave estimate for new suspension of $365.99. Customer okd estimate. Will order parts. Balance will be 183.99; ordrng 1 W11130362 (Suspension)
We serviced a
WHIRLPOOL RANGE
Model WEE730H0DW0
Near Columbus, NC 28722
Brian
Job Details:
09/13/2023
Found bake element visually broken. Quoted customer 334.84 to replace Bake element (W10779716). Customer wished to proceed with repairs. Installed new elemnt and preheated and found all operations ok at this time.
We serviced a
KITCHENAID OVEN
Model KFEG504KPS3
Near Columbus, NC 28722
Brian
Job Details:
09/13/2023
"Customer complaint is that convection isnt working, and right front element gets hot when using other burners and front, above door gets hot, when using oven. I found convection fan and element is working normal at this time. Inspected door and door seal and found all intact. Tested surface burners and found them ok, and when heating all burners I found front right still cool. Preheated oven, in convection, and found it reaching and maintaining proper temps and found normal amount of heat around door. At this time, all operations ok. Cannot recreate issue."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Columbus, NC 28722
Brian
Job Details:
09/13/2023
"Unit was unplugged when I arrived. Customer said lights on display and inside would turn off and back on and unit would chime, as if unplugged and plugged back in. Plugged unit in and found compressor and fans running with no issues. Tested each component individually and unit did not turn off. Outlet ok and unit is getting proper voltage. New Main control (W11224256) and user interface (W11579559) needed.; ordrng 1 W11224256 (Main control) and 1 W11579559 (User interface) and 1 J13 (Job code)"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Travelers Rest, SC 29690
Matt
Job Details:
09/13/2023
Found unit making loud noise checked blower wheel found blower wheel cracked will order.; ordrng 1 WP697772 (Blower wheel) and 1 W11549461 (Motor) and 1 L14jobcode (L14 job code) and 1 Anytech (Anytech)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Slater-Marietta, SC 29661
Matt
Job Details:
09/13/2023
Found splutch and belt making noise. Replaced splutch and belt. Tested operation. All functions pass.
We serviced a
WHIRLPOOL RANGE
Model JES1750ML0
Near Travelers Rest, SC 29690
Matt
Job Details:
09/13/2023
"Replaced side panel, checks o.k"
We serviced a
WHIRLPOOL DISHWASHER
Model WTW4955HW3
Near Travelers Rest, SC 29690
Matt
Job Details:
09/13/2023
Replaced a.c.u and entire wire harness. Ran calibration cycle and then auto test. All functions passed.
We serviced a
MAYTAG DRYER
Model MED8630HC0
Near Travelers Rest, SC 29690
Matt
Job Details:
09/13/2023
Found blower rubbing housing. Adjusted housing and blower and re tested. Dryer now operates correctly
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Travelers Rest, SC 29690
Matt
Job Details:
09/13/2023
"Put unit in diagnostics and found error 4-3, 7-1, 2-1( motor not running, no heat, control non responsive) ran auto test. All functions pass in diagnostics. Started unit through a normal wash cycle. Gave customer blue book estimate on replacing wash motor assembly estimate is 606.00"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Easley, SC 29640
Frank
Job Details:
09/13/2023
Motor burnt out. Replaced sump motor from TS.. tested working ok; ordrng 1 W11025157 (Sump and motor)
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Pickens, SC 29671
Frank
Job Details:
09/13/2023
Needed to replace valve no screen in it.. tested cycle only has cold water to machine.. hot is dis engaged.. may need to call tech line if keeps happening and order pressure switch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Piedmont, SC 29673
Jerry D.
Job Details:
09/13/2023
"Found diffuser broken, installed part sent preid, cycled unit through test and all functions are working properly"
We serviced a
KITCHEN AID REFRIGERATOR
Model KFIS29PBMS02
Near Taylors, SC 29687
Chris
Job Details:
09/12/2023
Found freezer led out. Gave customer a blue book estimate of 341.89. Installed new part. Unit check is ok ; used 1 W11130208 (Led) from stock
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX305ESS1
Near Taylors, SC 29687
Chris
Job Details:
09/12/2023
Unit has slow fill due to faulty valve. Gave customer a bluebook estimate for repair with tax and shipping at $591.49 . Installed new part. Unit check is ok. No leaks
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Zirconia, NC 28790
Derek
Job Details:
09/12/2023
Suspension broken and tub ring warped as a result. Will order parts. L14; ordrng 1 W11400156 (Suspension) and 1 W11590590 (Tub ring)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Greenville, SC 29605
Carl
Job Details:
09/12/2023
Found void in door n15; ordrng 1 Lw10913113 (Frz door ss) and 1 N15 (Labor)
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near Easley, SC 29640
Matt
Job Details:
09/12/2023
Found pressure hose kinked at tub. Corrected pressure hose. All functions pass in diagnostics.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Zirconia, NC 28790
Derek
Job Details:
09/12/2023
Unit not running cycles. F6-E3 communication error ACU/mcu and F7E7 unable to reach target rpm errors. Motor doesnt run on spin or agitate and errors return when cycling. Will order. L14; ordrng 1 W11621180 (Control) and 1 W11195971 (Stator)
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Simpsonville, SC 29681
Jerry D.
Job Details:
09/12/2023
"Hinge broken, estimate 478.00 customer doesnt want repair, charge card 150.00"
We serviced a
WHIRLPOOL WASHER
Model MHW5500FC1
Near Hendersonville, NC 28739
Brian
Job Details:
09/12/2023
"Found F3e1 (water level system error). Tested unit in diagnostics and found unit completing without issues. Found pressure hose clear of suds and debris. At this time, I am unable to recreate issue. Informed customer that there could have been suds or some other debris in pressure hose, causing unit to give a false reading and has since cleared. Informed customer that the pressure switch or the control or both, failed or is failing but we since we cannot recreate issue, we cannot know for sure. I quoted cu for those repairs, 738.83 for switch and control and 342.16 for just switch. Customer understands and doesnt wish to proceed with repairs at this time. Control (W11201286) and pressure switch (WPW10448876). Collected 125 for service call."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Inman, SC 29349
Chris
Job Details:
09/12/2023
Customer states unit runs but will not heat . No timer count down . Customer has 3 dryers and none of them work when connected to same outlet. Unit doesnt have 240 black to red. Customer needs Electrician.customer has a hard time understanding unit needs 240 v to heat. Called tech support and spoke with Austin. Customer needs certified electrician to repair outlet. Unit works as designed. Advised customer if return call for svc was requested customer will be charged for svc fee. File number for call is 7737305455
We serviced a
WHIRLPOOL DRYER
Model WED8127LW2
Near Inman, SC 29349
Chris
Job Details:
09/12/2023
Found hinge Receivers not installed correctly from factory. Reinstalled receivers. unit check is ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Inman, SC 29349
Chris
Job Details:
09/12/2023
"Customer states 3 different companies have been out and serviced unit with a variety of parts changed, customer has no description of parts changed. Customer states unit gets off balance when doing small loads. Customer has video of unit getting off balance. Customer states unit will stop when unit gets off balance and begin rinsing and starting spin cycle over again. Unit has off balance faults stored. Unit passes automatic diagnostic with no faults . Suspension is firm and planted and doesnt bounce when pressed . Unit performs normal and smooth in high spin diagnostics . Liquid wash ring is present in wash basket. Unit is firm and level. Called tech line and spoke with Adrian. Unit works as designed. To big of a load and too small of a load will make unit get off balance. File number for call is 7737303587"
We serviced a
WHIRLPOOL RANGE
Model wee745h0lz3
Near Easley, SC 29640
Matt
Job Details:
09/12/2023
Unit giving f1e1 main control failure. Will order.; ordrng 1 W11564644 (Main control) and 1 F12jobcode (F12 job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Simpsonville, SC 29681
Carl
Job Details:
09/12/2023
Installed new heater and cycled unit to defrost u ir ck ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Zirconia, NC 28790
Derek
Job Details:
09/12/2023
Installed harness and cycled unit. Unit checks ok.
We serviced a
WHIRLPOOL DRYER
Model MVW7232HW0
Near Mills River, NC 28759
Brian
Job Details:
09/12/2023
"Found f2e1 (Stuck button). Tested and found sensors not responding, at times. Control (W11618917) user interface (W11413567) and sensor harness (WPW10298258) needed. ; ordrng 1 W11618917 (Control) and 1 W11413567 (User interface) and 1 WPW10298258 (Harness) and 1 J13 (Job code)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2597AEM2
Near Simpsonville, SC 29680
Jerry D.
Job Details:
09/12/2023
"Imk inoperable, ordering, j13, charge card 300.00, balance due, 297.00; ordrng 1 W10377151 (Imk kit)"
We serviced a
AMANA REFRIGERATOR
Model AFI2538AES
Near Simpsonville, SC 29680
Jerry D.
Job Details:
09/12/2023
"Interface problems, interface discontinued, reset cntrl, customer paid chk. 547, 125.00"
We serviced a
KITCHEN AID DISHWASHER
Model KDTM604KPS
Near Simpsonville, SC 29680
Jerry D.
Job Details:
09/12/2023
"Chkd all circuits all chks ok, cleared pump, reset cntrl"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ
Near Pelzer, SC 29669
Jerry D.
Job Details:
09/12/2023
"Called mrs she said oven comes on by itself, she doesnt trust unit she cancelled"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Anderson, SC 29621
Jerry D.
Job Details:
09/12/2023
"All lights are out no power, also deli. Interface shorted wire harness broken, no power to imk from cntrl, ordering, 2 serv bulletins, j13; ordrng 1 W10624574 (Cntrl) and 1 W10811365 (Cntrl) and 1 W10788814 (Cntrl) and 1 W10864519 (Kit) and 1 W11683244 (Kit) and 1 W10769076 (Interface) and 1 W10512203 (Harness)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Anderson, SC 29625
Jerry D.
Job Details:
09/12/2023
Customer says unit is under warranty advised her to call
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Easley, SC 29640
Matt
Job Details:
09/12/2023
Found frame coming apart at a weld. Tub needs replaced. Will order; ordrng 1 W11649982 (Tub) and 1 WPW10304231 (Support) and 1 X20jobcode (X20 job code)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Easley, SC 29640
Matt
Job Details:
09/12/2023
"Replaced outer tub. Tested operation, all functions pass. Authorization W18KP41NL1.5"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Mills River, NC 28759
Brian
Job Details:
09/12/2023
"Found f0e3 (overload). At times, found water not entering unit properly. Water pressure ok. Control (W11419171) valve (W11400157) user interface (W11478526) needed. ; ordrng 1 W11419171 (Control) and 1 W11400157 (Valve) and 1 W11478526 (Ui) and 1 L14 (Job code)"
We serviced a
WHIRLPOOL FREEZER
Model WRS315SDHZ08
Near Zirconia, NC 28790
Derek
Job Details:
09/12/2023
Installed parts. Pulled vacuum. Charged unit with recommended charge per data tag. Cycled unit. Unit checks ok. Policy adjust is W18KL91NL1.5
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Easley, SC 29640
Matt
Job Details:
09/12/2023
Found air dome on the side of the tub leaking. Will order outer tub.; ordrng 1 W10371566 (Outer tub) and 1 Q16jobcode (Q16 job code)
We serviced a
JENN-AIR REFRIGERATOR
Model JUCFP242HX11
Near Sapphire, NC 28774
Frank
Job Details:
09/12/2023
Replaced door.. checks ok
We serviced a
KITCHENAID COOKTOP
Model KFDC506JSS01
Near Sapphire, NC 28774
Frank
Job Details:
09/12/2023
Put in p conversion. Couldn't test main gas was turned off
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC3
Near Sapphire, NC 28774
Frank
Job Details:
09/12/2023
Ran leaks from front of door. Not sealing right..dryer stacked need to remove; ordrng 1 W11316777 (Door glasd) and 1 W11314648 (Bellows) and 1 2manjob (2 man job)
We serviced a
KITCHEN AID OVEN
Model KODE507ESS04
Near Sapphire, NC 28774
Frank
Job Details:
09/12/2023
Calibrated unit operating set temp 10 degrees.. operating ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrs321sdhz08
Near Easley, SC 29640
Matt
Job Details:
09/12/2023
"Found right door will not close and split in gasket, door is warped will order new door.; ordrng 1 LW10913407 (Door) and 1 F12jobcode (F12 job code)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Zirconia, NC 28790
Derek
Job Details:
09/12/2023
Installed parts including start switch which would not keep motor running without holding down. Cycled unit. Unit checks ok. ; used 1 W18KL91NL1.5 WPW10117655 (Start switch) from stock
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near Easley, SC 29640
Matt
Job Details:
09/12/2023
"Installed tub cycled unit, unit operates properly. Authorization M18KOXX0NL1.5"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Franklin, NC 28734
Kari
Job Details:
09/12/2023
"Took quick pics, found unit making ice intermittently. Found optics good in test 15. Found temps to be good and in range. Found test 56 show an E2 error. Cleared error and cycled imk. Found the cubes bridges and got stuck in a vertical line blocking the arm from returning to home position. Looks like it has an over filling issue. Need parts for repair. ; ordrng 1 W10407212 (Gasket ff) and 1 WPW10341329 (Dual valve) and 1 W11658802 (Imk) and 1 N15 (Job code)"
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Franklin, NC 28734
Kari
Job Details:
09/12/2023
"Took quick pics, found unit would turn elements on by itself and change the cooking temp on its own and would turn the light inside on and off at random times. Found a service pointer on this issue W11636633 will need new control for repair ; ordrng 1 W10894098 (Control) and 1 N15 (Job code)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Franklin, NC 28734
Kari
Job Details:
09/12/2023
"Took quick pics, found units vent has malfunctioned and caused water to drip into drip tray activating the float switch. Found tray is dry today. Found 10-2 vent electrical error and 8-4 open float code. Cleared codes and ran unit through diagnostics test found it complains repeated vent code need parts for repair ; ordrng 1 W11545290 (Deflector) and 1 W11649995 (Vent) and 1 L14 (Job code)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Cullowhee, NC 28723
Kari
Job Details:
09/12/2023
Installed parts unit checks ok customer paid in full first trip
We serviced a
JENN AIR REFRIGERATOR
Model JFC2290REP00
Near Cullowhee, NC 28723
Kari
Job Details:
09/12/2023
Installed gasket need other gasket too but pantry bracket has broken since I was here last and is no longer holding the lid on. Also found the slides for the ice bucket no longer pull all the way out need parts for repair ; ordrng 1 W10830046 (Gasket) and 1 WPW10122078 (Pantry bracket) and 1 WPW10170987 (Freezer ice glide) and 1 WPW10170835 (Slide) and 1 Q16 (Job code)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302EBS00
Near Maggie Valley, NC 28751
Kari
Job Details:
09/12/2023
"Took quick pics, found unit in not cooling and had been plugged in since earlier this morning. Found the ref 67 and fz 56. Took back panel and evap panel off. Found the compressor running but only pulling 0.3 amps. Found the evaporator fully silver and all the coils feel room temperature. Also found ff gaskets ripped and falling apart. Would need sealed system components and gaskets for repair. Units sealed system has 5 year labor and 10 year on parts. Made customer est for gaskets of $641.64 customer agreed and paid $320.82 and will owe the same on completion. Had office run cc and email receipt ; ordrng 1 W10830289 (Gasket) and 1 W11368721 (Gasket) and 1 R134a (R134a equipment) and 1 SendMatt (His vehicle will probably make it better than de) and 1 WPW10507886 (Compressor) and 1 WPW10143759 (Drier) and 1 W11459354 (Evaporator) and 1 X20 (Job code)"
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW1
Near Easley, SC 29640
Matt
Job Details:
09/12/2023
Found unit giving latch failure. Will order; ordrng 1 W11670519 (Latch)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Hendersonville, NC 28739
Brian
Job Details:
09/12/2023
"Customer said, when they installed unit, there was a pop and some smoke coming from the controls. Tested and found timer not advancing. Inspected and found char marks on time and plug going into timer. Timer (WPW10185982) main harness (W11175558) and temp switch (W11050715) needed. Left unit off at breaker and advised customer not to use unit until repairs are completed. Customer understood. Contacted Saftey team and spoke to macrecia.Reference number (7737163232); ordrng 1 WPW10185982 (Timer) and 1 W11175558 (Main harness) and 1 W11050715 (Temp switch) and 1 U18 (Job code)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Brevard, NC 28712
Brian
Job Details:
09/12/2023
"Cuts in linoleum in front of unit when I arrived. Found F7e1 (tachometer missing). Tested unit in diagnostics and found scraping noise in agitate. Water entering unit ok. Inspected unit and found pulley rubbing on pulley shield. Removed shield and tested again. Found unit functional. Found no evidence of anything pushing shield up, and shield is not warped. New Gearcase (W11449840) cam (W10721967) shield (W11409708) and belt (W11239857) needed. ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11409708 (Shield) and 1 W11239857 (Belt) and 1 Q16 (Job code)"
We serviced a
KITCHENAID M/W OTR
Model KMHC319LSS00
Near Brevard, NC 28712
Brian
Job Details:
09/12/2023
"Found turntable and ring melted. Causing damage to inner cavity floor. Damaged spot is larger than a half-dollar, and indented. Contacted tech support and spoke to Andrew. I sent him pictures of turn table and charred cavity. He said unit is non repairable. Informed customer that whirlpool/kitchen aid will be in touch with them about the next steps. Left unit unplugged. Sr (7737304165)"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Pendleton, SC 29670
Jerry D.
Job Details:
09/12/2023
"Talked to contractor maintenance, he said builder is paying for repairs, needs burner heads, customer doesnt speak English, have to talk to builder, couldnt get ahold of builder boss , estimate, 429.00. Parts w10406243, head , w10406878, w10406797; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS07
Near Simpsonville, SC 29681
Carl
Job Details:
09/12/2023
Mullion not closeing properly removed and installed properly ck ok doors uneven leveled unit and damper very noisy j13; ordrng 1 Wpw10594329 (Damper control) and 1 J13 (Labor)
We serviced a
KITCHEN AID RANGE
Model KSGB900ESS 4
Near Simpsonville, SC 29681
Carl
Job Details:
09/12/2023
Sr 7736882877 installed new dsi board dod same called tech line ck silianoids on valve ohm 230 on both got the correct voltage for the igniter ohm bake and broil harness ck good tech line condemned unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Simpsonville, SC 29681
Carl
Job Details:
09/12/2023
Ck unit cycled unit on and off several times found noisy fill valve replaced part ck for noise unit ck ok
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Simpsonville, SC 29681
Carl
Job Details:
09/12/2023
Ran diagnostics and found bad relay on control j13; ordrng 1 W11512515 (Acu) and 1 J13 (Labor)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2750TD2
Near Greer, SC 29651
Chris
Job Details:
09/11/2023
Unit has failed valve. Unit has good water pressure but valve is locked. Gave customer a bluebook estimate for repair with tax and shipping at $532.89. Customer denied repair. Customer requested part number to make own repair . 242253002
We serviced a
WHIRLPOOL WASHER
Model WFW9500TW01
Near Greer, SC 29651
Chris
Job Details:
09/11/2023
Unit has pressure sensor and lint drain faults stored. Pump ohm reading jumps around. Pump will hum and not turn over. Coin trap has minor debri.gave customer a bluebook estimate for repair with tax and shipping at 601.41.customer denied repair
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC3
Near Asheville, NC 28804
Kari
Job Details:
09/11/2023
Installed parts unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Greer, SC 29651
Matt
Job Details:
09/11/2023
Found unit out of refrigerant. Found condenser coil leaking. Will order condenser and 2 men. ; ordrng 1 2manjob (2 man job) and 1 X20jobcode (X20 job code) and 1 R600a (R600a) and 1 W11632924 (Condenser) and 1 W11580057 (Condenser) and 1 Customerwantstopreschedule (Customer wants to pre schedule)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Simpsonville, SC 29681
Carl
Job Details:
09/11/2023
Found inter lock OP en n15; ordrng 1 W11578578 (Interlock) and 1 N15 (Labor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Asheville, NC 28804
Brian
Job Details:
09/11/2023
Found ice compacted in ice chute. Ice make and ice cubes ok. Removed ice build up and tested. Found all operations ok at this time.
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW3
Near Asheville, NC 28804
Brian
Job Details:
09/11/2023
"F0e5 (off balance load) F7e9 (locked rotor) F2e1 (stuck button). Found spin basket loose on gearcase. Removed spin basket and found it ok. Found ring and gasket from gearcase, no longer attached, indicating a new Gearcase (W11393685) is needed. Quoted customer 590.87. Informed customer that due to the nature of issue, we could get new gearcase on and find other parts may be needed, resulting in further charges and repairs. Customer understood and did not wish to proceed with repairs at his time. Collected 150 for service call."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Asheville, NC 28805
Kari
Job Details:
09/11/2023
Need to order part for customer ; ordrng 1 W11412291 (Drain pump)
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REP00
Near Fairview, NC 28730
Brian
Job Details:
09/11/2023
Found freezer Evaporator frozen over. Tested and found heater coming on and damper and fans working. I found doors sealing ok. Removed ice from evaporator. Found unit has a good frost pattern. New Control (WPW10120827) defrost thermostat (W10292241) needed. ; ordrng 1 WPW10120827 (Control) and 1 W10292241 (Thermostat) and 1 L14 (Job code)