We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Asheville, NC 28805
Brian
Job Details:
12/18/2024
"F2e1 (stuck button) F0e5 (off balance load). Cleared codes. Tested drain pump,and could hear a rattling sound. Inspected pump and found a bit of copper wire (not part of the machine) in pump. Removed wire. calibrated and tested drain pump and also ran full diagnostics test. At this time, all operations ok with no leaks detected."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS2
Near Mauldin, SC 29662
Carl
Job Details:
12/18/2024
Installed new hinges unit ck ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Pelzer, SC 29669
Carl
Job Details:
12/18/2024
Installed new control and bulb cycled unit to ck operation unit ck ok
We serviced a
JENN-AIR RANGE
Model PRD3630NP
Near Asheville, NC 28804
Kari
Job Details:
12/17/2024
"Took quick pics, unit doesnt have a model and serial number tag on it. Found knobs hard to turn and two had separated. Found bezels were off center and knobs were scraping when they turned. Centered bezels so knobs turn smoother. Customer states the middle front burner can be left on for a really long time and no gas will come through but the ignitor clicks. Then after a while the gas will open and come through. But will not light at all after the oven has been on and hot for a while. Would need the manifold switch and valve assembly and it is showing NLA on ipl. Had office run cc for TC of $150 and email receipt"
We serviced a
WHIRLPOOL DRYER
Model WED5700XW0
Near Campobello, SC 29322
Chris
Job Details:
12/17/2024
Unit has broken Idler pulley. Gave customer a bluebook estimate for repair at $426.55Installed new parts. Unit check is ok
We serviced a
WHIRLPOOL DRYER
Model medb835dw2
Near Greer, SC 29650
Chris
Job Details:
12/17/2024
Unit has multiple fault codes. Vent on roof not breathing. Ran several unit check and f4e4 fault keeps reappearing. Customer denied repair
We serviced a
MAYTAG DRYER
Model MED6000XG1
Near Taylors, SC 29687
Chris
Job Details:
12/17/2024
Unit has broken Idler pulley. Gave customer a bluebook estimate for repair at $462.66. Installed new parts. Unit check is ok
We serviced a
JENN AIR RANGE
Model JDRP848HL00
Near Anderson, SC 29621
Frank
Job Details:
12/17/2024
Replaced control and ui. Tested heating ok light going off ok on ok.. controls are covered under warranty.. no more money owed
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Weaverville, NC 28787
Kari
Job Details:
12/17/2024
"Took quick pics, found unit showing no codes. Customer has pictures where there is soap left in the fabric and where it didnt fill past the clothes. Ran u it on a normal cycle with auto fill and then with deep water to compare. Found the fills are the correct amount on both bulky and normal fills. And with deep water, the level is getting to the top recirculating holes on basket which is a little more than half way. Left some notes for customer and went over some better loading instructions. Unit is functioning as designed."
We serviced a
KITCHENAID OVEN
Model KSEG700ESS3
Near Asheville, NC 28804
Kari
Job Details:
12/17/2024
Installed parts ran bake cycle to 350. Unit checks ok had office run cc for $369.60 and email receipt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Spartanburg, SC 29301
Sam
Job Details:
12/17/2024
Unit still not freezing items. Called techline. Suggested to replace compressor and freezer thermistor based on readings of temp loggers fluctuations in freezer. Techline stated unit possibly has bad valve in compressor causing it to be too weak to cool efficiently and/or unit may have out of range thermistor. Will order parts. SR#7740278257; ordrng 1 W11736670 (Compressor) and 1 W11109499 (Drier) and 1 W11724692 (Thermistor) and 1 X20 (X20) and 1 Sealedsystemtech (Sealed system tech) and 1 Nitrogen (Nitrogen) and 1 R600a (R600a) and 1 Lockring (Lockring)
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model LSR8010PQ0
Near Spartanburg, SC 29301
Sam
Job Details:
12/17/2024
Found unit leaking when it starts to fill with water. Removed cover of unit. Found water leaking from hose of unit that connects to piece that water fills from. Will order parts for repair.; ordrng 1 WP3357328 (Hose) and 1 WP3360977 (Break vac) and 1 L14 (L14)
We serviced a
WHIRLPOOL M/W OTR
Model WMMF7330RZ00
Near Spartanburg, SC 29303
Sam
Job Details:
12/17/2024
Found unit not heating. Cycled unit through 30 seconds with cup of water. Found that unit makes loud noise from mag tube when in use and also has odd smell most likely coming from transformer. Will order parts for repair.; ordrng 1 W11619624 (Transformer) and 1 W11707301 (Capacitor) and 1 W11256462 (Diode) and 1 N15 (N15) and 1 2man (2 man)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ3
Near Asheville, NC 28804
Brian
Job Details:
12/17/2024
"Found door scraping when lowering door. Inspected and found kick plate not installed correctly and warped. Corrected and tested. Found all operations ok at this time, with no leaks detected. Did not move unit."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Inman, SC 29349
Sam
Job Details:
12/17/2024
Found unit not operating correctly and removing water from clothes. Checked diagnostics found f7e6 and f7e1 error codes. Checked underneath unit. Found pinched wires at connector for capacitor and actuator. Will order parts for repair.; ordrng 1 W11643701 (Harness) and 1 W11395618 (Capacitor) and 1 W11481722 (Actuator) and 1 L14 (L14) and 1 W11513246 (Control)
We serviced a
JENN AIR MICROWAVE
Model JMW2430DS01
Near Anderson, SC 29626
Frank
Job Details:
12/17/2024
Replace ui console.. paid 150 previous.. owe 1240.57.
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS3
Near Seneca, SC 29678
Frank
Job Details:
12/17/2024
"702 279 5860 Mr Norton phone... Found inside all the walls and ceiling blackened.. tried cleaning and scap. Customer tried to heat acorn squash.. Sr 7740476647. 866 550 5136.. called safety, said problem falls under use and care and wouldn't be covered.."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Seneca, SC 29672
Frank
Job Details:
12/17/2024
Found wire in harness broken unable to repair.. lid switch inoperable..; ordrng 1 W11643701 (Wire harness) and 1 W11670519 (Lid lock) and 1 Jobcodel14 (Job code l14)
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Asheville, NC 28804
Kari
Job Details:
12/17/2024
"Took quick pics, found unit with lid locked and had 9-1 stored several times in memory. Found the drain pump wire was broken. Installed new harness unit checks ok; used 1 W11643701 (Harness) from stock"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Pickens, SC 29671
Larry M.
Job Details:
12/17/2024
Could not duplicate issue.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507HPS01
Near Seneca, SC 29672
Frank
Job Details:
12/17/2024
Replaced light kit in top right all light s. Working
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS05
Near Easley, SC 29642
Larry M.
Job Details:
12/17/2024
Found ice bucket cracked. ; ordrng 1 W11347840 (Container) and 1 J13jobcode (J13 job code) and 1 W10873791 (Ice maker)
We serviced a
WHIRLPOOL OVEN
Model WFG525S0JS6
Near Easley, SC 29642
Larry M.
Job Details:
12/17/2024
Installed regulator and spark module. Could resolve issue. Could not reach techline. Will need to contact techline for further instructions. ;
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Asheville, NC 28805
Brian
Job Details:
12/17/2024
"Found no saved error codes, tested unit in diagnostics and unit completed without issues. Calibrated unit and tested in normal cycle. Unit went into wash and is functioning as designed at this time. All operations ok with no leaks detected. Did not move unit."
We serviced a
WHIRLPOOL MICROWAVE
Model MH2175XSB5
Near Asheville, NC 28803
Brian
Job Details:
12/17/2024
Installed new upper and lower interlock components. Tested unit multiple times and found all operations ok at this time.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Biltmore Forest, NC 28803
Kari
Job Details:
12/17/2024
Installed parts unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW06
Near Maggie Valley, NC 28751
Kari
Job Details:
12/17/2024
Took quick pics found unit is in an enclosed porch and not temperature regulated. Customer states unit started working all on its own after not cooling found it to be about 62 degrees in the room when I got there and fz is 17 degrees and ff is 34 degrees. checked voltage to compressor and compressor windings found both check good against tech sheet. Found thermistors showing correct resistance for the temperature in both compartments. Customer did state it got down to 8 degrees the other night in here when they started having the issue. I did explain to customer that the ambient temperature is causing the thermal on compressor to close too soon due to it being too cold. I did show the customer in the manual where manufacturer states unit should ideally be kept between 60f and 90f degrees for cooling functions to work properly. Spoke with Rob 7740556305
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ18
Near Taylors, SC 29687
Chris
Job Details:
12/17/2024
Installed new parts. Unit check is ok. New authorization is w1czbf0nl1.5
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS6
Near Easley, SC 29640
Larry M.
Job Details:
12/17/2024
Found fan not functioning properly. Will need fan. ; ordrng 1 2manjobcode (2 man job code) and 1 W11441128 (Motor) and 1 W11175576 (Control)
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB11
Near Anderson, SC 29624
Carl
Job Details:
12/17/2024
New compressor is damaged x20 long job ; ordrng 1 W11393974 (Compressor) and 1 X20 (Labor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Belton, SC 29627
Jerry D.
Job Details:
12/17/2024
"Temps 36@1, ice bucket full, not dispenser motor not running, removed bracket and motor found white wore loose, reattached all connections tight, cycled unit through test and all functions are working properly"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Boiling Springs, SC 29316
Sam
Job Details:
12/17/2024
Customer complaint is unit makes screeching noise when in use. Ran unit through diagnostics. No error codes found. Ran unit through diagnostics cycle. Unit making slight squeaking screeching noise. Found units spanner nut to tub and gear case loose and could take it off by hand. Tightened down spanner nut and made sure it was secure. Cycled unit through drain and spin again. No noise heard during cycle. All functions pass.
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ10
Near Boiling Springs, SC 29316
Sam
Job Details:
12/17/2024
Found units display not coming on. Checked incoming power at board. Incoming power good. Checked fuse to see if it is popped. Fuse checks ok. Control board appears to be bad. Will order new board.; ordrng 1 W11342846 (Control) and 1 W11333816 (User interface) and 1 L14 (L14)
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ3
Near Inman, SC 29349
Sam
Job Details:
12/17/2024
Found unit with multiple issues. Door switch not activating to turn light off in unit. Unit will also not heat up door switch or control is at fault for not allowing unit to heat up. Unit also has f8e0 for upper fan speed. Will order parts for repair.; ordrng 1 WP9757262 (Door switch) and 1 W11564644 (Control) and 1 W11107275 (Fan blower) and 1 S17 (S17) and 1 W11564643 (User interface)
We serviced a
WHIRLPOOL OVEN
Model WFES3030RS0
Near Gaffney, SC 29340
Sam
Job Details:
12/17/2024
Installed parts to unit. Cycled power to unit. All lights coming on. Cycled bake element and burners. All burners working. Bake element working. All functions pass.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Asheville, NC 28803
Brian
Job Details:
12/17/2024
"Found no saved error codes. Tested unit in diagnostics and found it completing without issues. Found excess suds in the bottom of unit after cycle completed. Checked and found drain hose wrapped up under the unit. Corrected drain hose and tested again. At this time, unit is functioning as designed with no leaks detected. Recommended customer continue to use rinse aid and clean unit with affresh every couple months. Also recommended customer open door after cycle to allow excess steam out of unit after the cycle. Customer understood."
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WED4815Ew1
Near Fletcher, NC 28732
Brian
Job Details:
12/17/2024
"Unit apart when I arrived. Found motor shaft broken off. Installed Motor (279827) wheel (WP694089) and Repair kit (4392065). When installing I found 2 front panel clips (WP98234) and drum (W10899578) damaged.; ordrng 4 WP98234 (Clip)s and 1 WP694089 (Wheel) and 1 W10899578 (Drum) and 1 L14 (Job code), used 1 279827 (Motor TS), 1 4392065 (Repair kit), and 1 279320 (Terminal block TS) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM05
Near Seneca, SC 29678
Frank
Job Details:
12/17/2024
Found ice ball up top corner.. thermistor in range ok.. could be leak or restriction.. ordering compressor and EVAP. Parts and labor under warranty.. paid $150 tc; ordrng 1 W11209866 (Compressor) and 1 W11407409 (Evaporator) and 1 447 (Lok ring) and 1 Jobcodex20 (Job code x20) and 1 R134a (R134a) and 1 Sealedsystemtech (Sealed system tech)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Piedmont, SC 29673
Jerry D.
Job Details:
12/17/2024
"Glass broken and trim bent, ordering, j13; ordrng 1 W10544145 (Trim) and 1 W11497630 (Glass)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Hendersonville, NC 28739
Brian
Job Details:
12/17/2024
Found f8e1 (long fill) f2e1 (stuck key). Found cold water entering unit slowly. Inspected and found debris in cold water valve. New Valve (W11210463) needed.; ordrng 1 W11210463 (Valve) and 1 J13 (Job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW10
Near Horse Shoe, NC 28742
Brian
Job Details:
12/17/2024
"Installed main control and fresh food and freezer thermistors. Tested and found all functions ok. Informed customer that unit must be in an environment of 55-110 degrees to function properly. Customer understood. At this time, all operations ok.mdid jot move unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Greer, SC 29651
Chris
Job Details:
12/17/2024
Installed new leds. Unit check is ok ; used 1 W11632139 (LED kit) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Travelers Rest, SC 29690
Larry M.
Job Details:
12/17/2024
Found unit jumping around and making clanking noise. Will need pads and suspension ; ordrng 3 W11611669 (Absorbers)s and 1 W11130362 (Suspension) and 1 J13jobcode (J13 job code)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Travelers Rest, SC 29690
Larry M.
Job Details:
12/17/2024
Customer states they canceled appointment
We serviced a
KITCHENAID OVEN
Model KOEC530PPS00
Near Piedmont, SC 29673
Jerry D.
Job Details:
12/16/2024
Installed listed parts cycled unit through test and unit checks ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Greer, SC 29651
Chris
Job Details:
12/16/2024
Installed new parts. Unit check is ok
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Weaverville, NC 28787
Kari
Job Details:
12/16/2024
Installed pressure switch ran diagnostic cycle and quick wash. Unit checks ok
We serviced a
WHIRLPOOL COOKTOP
Model GJC3655RB02
Near Lyman, SC 29365
Chris
Job Details:
12/16/2024
Unit is a 36 inch cooktop . Induction. Needs 2 men to uninstall for center element faults. Gave customer a bluebook estimate for repair at 998.32. Customer denied repair
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Greer, SC 29651
Chris
Job Details:
12/16/2024
Customer attempted to move unit in garage and broke front left wheel. Ordeing for repair ; ordrng 1 WPW10304660 (Cab) and 1 W11594405 (Axle) and 1 W11594405 (Axle) and 1 W11544561 (Screw)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Greer, SC 29650
Chris
Job Details:
12/16/2024
Unit has e5 fault in test 56. Temps show 6 degrees. Unit has frozen fill tube in test 45. Cleared ice. Heater checks ok. Unit check is ok .
We serviced a
WHIRLPOOL REFIRGERATOR
Model WRF560SEHZ03
Near Greer, SC 29651
Chris
Job Details:
12/16/2024
Prior service company diagnosed unit with bad compressor. Unit has shorted compressor. Covered for 60 months. Ordeing for repair ; ordrng 1 X22 and 1 R600 and 1 Tap and 1 Drier and 1 Sealedsystemtech and 1 W11740253 (Compressor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS05
Near Duncan, SC 29334
Chris
Job Details:
12/16/2024
Installed new parts. Unit also has kind waterline in hinge. Uninstalled and reinstalled door. Unit check is ok . New labor authorization is k1cz720nl1.5
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Anderson, SC 29624
Frank
Job Details:
12/16/2024
"No errors code present.. tested cycle, running ok.. found unit broken feet need to replace..called trade care, legs only covered for 30 days.. explained to customer.. ok"
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near Arden, NC 28704
Brian
Job Details:
12/16/2024
"Installed main control and inlet valve. Calibrated and tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected. Did not move unit."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Hendersonville, NC 28791
Brian
Job Details:
12/16/2024
"Installed new control, float switch and main wire harness. Tested unit in diagnostics and found drain pump coming on and giving f10e5 (leaking diverter) error code. Contacted tech support and spoke to Daniel. He recommended making sure the unit is getting proper voltage and replacing the pump and motor assembly. Pump and motor (W11416362) console (W11622490) Sr number (7740543923); ordrng 1 W11416362 (Pump and motor) and 1 W11622490 (Console)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near Anderson, SC 29624
Frank
Job Details:
12/16/2024
Found belt idler squeeking.. one roller sticking; ordrng 1 4392067 (Dryer kit) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Greenville, SC 29615
Larry M.
Job Details:
12/16/2024
Found spray arm melted. Will need heater and spray arm. ; ordrng 1 WPW10491331 (Spray arm) and 1 W10518394 (Heater) and 1 J13jobcode (J13 job code)
We serviced a
WHIRLPOOL WASHER/DRYER COM
Model WFC682CLW0
Near Greenville, SC 29611
Larry M.
Job Details:
12/16/2024
Unclogged drain. Installed ui. Checks ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Easley, SC 29640
Larry M.
Job Details:
12/16/2024
Found water inside of unit. Attempted to put into diagnostics mode. Would not respond. Will need main control and drain pump. ; ordrng 1 W11643701 (Harness) and 1 W11399437 (Pump) and 1 W11513246 (Control) and 1 J13jobcode (J13 job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Easley, SC 29642
Larry M.
Job Details:
12/16/2024
Found ice near evap fan. Will need harness and evap fan. ; ordrng 1 WP2315549 (Evap fan) and 1 W11650661 (Harness) and 1 J13jobcode (J13 job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Easley, SC 29642
Larry M.
Job Details:
12/16/2024
Replaced evap fan and blade. All functions pass.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Easley, SC 29642
Larry M.
Job Details:
12/16/2024
"Replaced water valve and drawer. Found rust in water line. Ran test cycle, checked ok."
We serviced a
MAYTAG DRYER
Model MED7230HW
Near Piedmont, SC 29673
Larry M.
Job Details:
12/16/2024
"Replaced main control,ui, and thermal fuse. Ran test cycle. All functions pass."
We serviced a
MAYTAG WASHER
Model MHW6630MBK0
Near Moore, SC 29369
Sam
Job Details:
12/16/2024
Found unit not spinning out clothes in quick wash. Ran unit through quick wash. Clothes not getting dry. Customer also stated that unit was intermittently not filling with water into unit. Will order parts for repair.; ordrng 1 W11354542 (Stator) and 1 W11314361 (Rotor) and 1 L14 (L14) and 1 W11550453 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM13
Near Spartanburg, SC 29306
Sam
Job Details:
12/16/2024
Found unit not making ice. Tested function of ice maker with button. Units ice maker rotating properly. When unit went to fill with water. No water was coming out of fill tube. Water dispenses from door like normal. Will order valve for repair.; ordrng 1 W11645245 (Valve) and 1 L14 (L14) and 1 W11700250 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Spartanburg, SC 29306
Sam
Job Details:
12/16/2024
Found unit not dispensing water. Removed water filter and unit started to dispense water normally again. Unit will need new water filter housing for repair. Will order new filter housing and informed customer to buy new water filter just in case. Will return for repair.; ordrng 1 WPW10394053 (Filter housing) and 1 L14 (L14)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Spartanburg, SC 29306
Sam
Job Details:
12/16/2024
Installed new igniter. Cycled bake to 350. Bake now working igniter coming on and igniting gas. All functions pass.
We serviced a
KITCHEN AID DISHWASHER
Model KDTM604KPS
Near Spartanburg, SC 29302
Sam
Job Details:
12/16/2024
Found unit with f8e4 error code for float switch. Inspected units float switch found very small amount of water tripping float switch. Emptied water. Cycled unit. Watched unit for 20 minutes only location water was visibly coming from was one small drop from water valve hose connection. Tightened connection/hose at water valve. Unit does not appear to be dripping at all and error code no longer flashing. Cannot locate leaks anywhere else. All functions pass.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS
Near Spartanburg, SC 29303
Sam
Job Details:
12/16/2024
Found unit not igniting during bake. Checked to see if igniter comes on at all. Igniter does not come on. Checked burners. Burners working. Checked behind unit units igniter for bake has no resistance wire looks partially melted. Will order new igniter for repair.; ordrng 1 W11176454 (Igniter oven) and 1 J13 (J13)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Seneca, SC 29678
Frank
Job Details:
12/16/2024
"Replaced list parts tested cycle, filling ok, agitating ok, spinning ok"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Seneca, SC 29678
Frank
Job Details:
12/16/2024
"Found cam coming off shaft alittle causing loud grinding.. can not take nut off gearcase in both agitating position and spin, needs gearcase.. cut through shroud.; ordrng 1 W11449840 (Gearcase) and 1 Jobcodel14 (Job code l14) and 1 W10721967 (Cam) and 1 WPW10550173 (Shield)"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ5
Near Seneca, SC 29672
Frank
Job Details:
12/16/2024
"Checked and tightened all connections and bake burner.. running ok after, may have been a loose fitting."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Salem, SC 29676
Frank
Job Details:
12/16/2024
"Found tray with water in it . Found water supply dripping slightly f om w as ter line to fitting on valve.. Teflon tape on it, has very slight leak recommend to replace with braided water line.. explained to customer,, will keep an eye on and will call back if needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Weaverville, NC 28787
Kari
Job Details:
12/16/2024
Took quick pics found unit icemaker stuck upside down and not cycling. Installed new imk unit checks ok
We serviced a
WHIRLPOOL RANGE
Model WFE320M0AS0
Near Inman, SC 29349
Chris
Job Details:
12/16/2024
Found stuck switch. Replaced from stock. Unit check is ok ; used 1 WPW10434452 (Switch) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Marshall, NC 28753
Kari
Job Details:
12/16/2024
"Took quick pics, found unit making loud noise as soon as you turn it on. Found the blower wheel had lint all over it and some of it had hardened around the fins. Cleared all lint from blower wheel and house and exhaust hose. Plugged unit in and found noise was gone. Also found when I plugged it in the left spade on outlet and cord has signs of arcing and I didnt leave it plugged in after I found that. Took pics of cord and outlet. Advised cust get electrician to change cord and outlet for complete repair. Had office run cc for TC and labor of $229.99 and email receipt"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Marshall, NC 28753
Kari
Job Details:
12/16/2024
"Took quick pics, found units breaker off again and unit full of water. Found when I had my voltage meter/ polarity meter in outlet when the washer is plugged in it would dim and flicker and go off. Found unit started to fill and when the motor turned it would shut the breaker off. I ran an extension cord to another outlet across the kitchen and also had my voltage meter/ polarity meter plugged into in and ran a normal cycle. I let it fill and go all the way through wash cycle until the rinse. All functions check ok and I ran unit on drain and spin until complete. Advised customer have electrician change outlet. Unit checks ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Gaffney, SC 29341
Sam
Job Details:
12/16/2024
Installed diffuser to unit. Diffuser now opening and closing properly. Customer stated after I left the unit quit freezing and making ice. Found ice buildup across evaporator cover and all over evaporator. Thawed ice off of evaporator. Checked heating element and harness. All checks ok and have resistance. Fan running. Changed setting in tech sheet where unit defrosts every 8 hours. Told customer that if unit they have more issues to give a call back.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Hendersonville, NC 28791
Brian
Job Details:
12/16/2024
Found fresh food ceiling lights out. Replaced lights and found all operations ok at this time with no leaks detected. Did not move unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Hendersonville, NC 28739
Brian
Job Details:
12/16/2024
"Found water dispensing. All fans ok with no ice build up on unit. Found e2 (motor lost position) ice maker error code. Test cycled ice maker and found the motor not rotating. Tested ice maker water fill test and found it filling fine. Tested ice maker motor test and found it completing that cycle ok. Tested again in ice maker harvest test and found ice maker completing cycle. Informed customer that ice maker may continue to make ice, but it may not. Advised customer to keep an eye on ice maker and if it still doesnt work than a new Ice maker (W11658802) will be needed. Quoted customer 489.01 to complete repairs. Customer understood. Collected 150 for service call"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Hendersonville, NC 28739
Brian
Job Details:
12/16/2024
"Installed new cam, shifter and belt. Calibrated and tested unit observing for leaks and proper functions. At this time all operations ok with no leaks detected."
We serviced a
KITCHEN AID RANGE
Model KSIB900ESS2
Near Hendersonville, NC 28739
Brian
Job Details:
12/16/2024
Found bake element not coming on. Inspected and found bake element broken. Installed Bake element (W10779716). Tested unit and found all operations ok at this time. Did not move unit. ; used 1 W10779716 (Element) from stock
We serviced a
WHIRLPOOL OVEN
Model WEG745H0LZ5
Near Piedmont, SC 29673
Jerry D.
Job Details:
12/16/2024
"Customers kids have foot and mouth desease no one can go in house highly contagious, mrs described what unit is doing over the phone, have seen problem before ordering parts, j13; ordrng 1 W11350452 (Module) and 1 W10324262 (Igniter)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Liberty, SC 29657
Frank
Job Details:
12/13/2024
Replaced ice bin tested working ok
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Greer, SC 29650
Chris
Job Details:
12/13/2024
Unit has shorted valve. Gave customer a bluebook estimate for repair at 672.10. Installed new valve . Unit check is ok
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSF705HPS01
Near Greenville, SC 29615
Chris
Job Details:
12/13/2024
Unit has broken wires in door. Ordeing for repair; ordrng 1 2man and 1 W19 and 1 W11465916 (Door)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Asheville, NC 28803
Brian
Job Details:
12/13/2024
"Installed main control. Calibrated and tested in auto diagnostics. At this time, all operations ok with no leaks detected."
We serviced a
WHIRLPOOL FREEZER
Model WRT318FZDW09
Near Pelzer, SC 29669
Jerry D.
Job Details:
12/13/2024
"Found unit in carport, advised customer this unit is not designed to be outside, adjusted thermostat so unit will run more in the winter time, customer stated she told the store it would be outside, unit chks ok"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Asheville, NC 28805
Brian
Job Details:
12/13/2024
"Installed new interlock switches and main control. Tested and found unit heating properly and fan and lights working. At this time, all operations ok. Did not move unit."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Greenville, SC 29605
Chris
Job Details:
12/13/2024
Customer states unit takes several loads to dry clothes. Unit heats and vent circulates to rooftop . Inserted probe into vent and unit reached 198? and cycled off. unit has vent restriction . Call tech line and spoke with joe . No fault of unit . No steam coming from roof on cold day . File number call is 7740530068
We serviced a
WHIRLPOOL RANGE
Model WFGS3530RS0
Near Greenville, SC 29605
Chris
Job Details:
12/13/2024
Found gas turned off to unit. Turned gas on and cycled unit . Unit check is ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Greenville, SC 29605
Chris
Job Details:
12/13/2024
Found water turn off to unit . Turned water on. Unit check is ok . No leaks
We serviced a
JENN-AIR RANGE
Model JDRP436HL01
Near Greenville, SC 29601
Chris
Job Details:
12/13/2024
Unit has weak ignitor on right and left front. Ordeing for repair ; ordrng 2 W11319683 (Burners)s and 1 W11319224 (Capa) and 1 Anytech and 1 Anytech and 2 W11573760 (Ignitors)s and 1 Q16
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Asheville, NC 28803
Brian
Job Details:
12/13/2024
"Installed new main control and shifter and cam. Calibrated and tested unit. At this time, all operations ok with no leaks detected."
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Arden, NC 28704
Brian
Job Details:
12/13/2024
"When I arrived, I found unit coming on and responding and heating up normally. Customer said this morning they tried it and it did not work. Found no saved error codes. Contacted tech support and spoke to Nathen. He said since unit is working properly at this time, we cannot verify issue and that we would need to catch unit in failed state and can do tests on unit. He did not recommend replacing any parts at this time. Unit functioning as designed at this time. Sr number (7740532045)"
We serviced a
JENN-AIR RANGE
Model JDS1750ML0
Near Fairview, NC 28730
Brian
Job Details:
12/13/2024
"Installed new left and right door hinge, and door gasket and front right burner valve. Ensured there were no gas leaks. Door is now sealing and closing properly and all burners work. At this time, all operations ok with no leaks detected. Did not move unit."
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Salem, SC 29676
Frank
Job Details:
12/13/2024
"Replaced control and thermistor.. tested time cycle, running and heating ok.. no issues.."
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES1
Near Asheville, NC 28803
Kari
Job Details:
12/13/2024
"Took quick pics, found unit showing no codes but will not keep temp in bake cycle. Started bake cycle at 350 and waited 6 minutes temp went up 2 degrees in that time. Pulled unit out and checked element resistance. Found 6mohms which is severely out of range it should be around 16ohms. Found control sending 240v to element sensor has 1.1kohms. Gave cust est of $379.84. Customer would like to shop around before making final decision. Had office run cc for $150 TC and email receipt. If customer wants to proceed they will owe $229.84"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Biltmore Forest, NC 28803
Kari
Job Details:
12/13/2024
"Took quick pics, found unit doa. And clothes stuck inside. Took top off and let customer get clothes out. Checked outlet and found 120v and correct polarity. Took console off and found no indication light on acu. Found 120v into control but no power outputted to ui. Ohms checked all components from control and found all loads check ok. Will need acu for repair. Rescheduled for Tuesday AM; ordrng 1 J13 (Job code)"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Greenville, SC 29601
Larry M.
Job Details:
12/13/2024
"Found water in unit. Attempted to put into diagnostics mode. Would not go will need drain pump, harness and main control. Customer would like unit replaced. ; ordrng 1 W11643701 (Harness) and 1 W11399437 (Drain pump) and 1 J13jobcode (J13 job code)"