We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Travelers Rest, SC 29690
Matt
Job Details: 09/18/2023
Found unit makes noise when refrigerant enters. Advised customer we could mask the sound with mastic and door of freezer is warped. Will order freezer door and mastic to wrap evaporator inlet.; ordrng 1 LW10803965 (Freezer door) and 1 W11178521 (Badge) and 1 W11661186 (Gasket) and 1 J13jobcode (J13 job code) and 1 Anytech (Any tech) and 1 WP503695 (Mastic)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Asheville, NC 28803
Brian
Job Details: 09/18/2023
"Could hear slight vibration noise coming from the lower half on unit. Customer said it is usually louder than it is currently. Removed evaporator cover and found and ice ball formed but the rest of the evaporator looks good. The ice ball looks as though the door has been left open at some point. Removed ice ball and could still hear noise. It seems to be coming from condenser area. Adjusted and found noise no longer present, at this time. At this time, all operations ok with no leaks detected."
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSC503ESS01
Near Hendersonville, NC 28792
Brian
Job Details: 09/18/2023
Door dented again when opening. Took picks. Installed top fresh food and freezer led. Found lights ok at this time. New freezer door (LW10728959) still needed. Did not move unit. ; ordrng 1 LW10728959 (Freezer door) and 1 2ndtech (2nd tech)
We serviced a
CROSLEY DRYER
Model VED6505GW0
Near Hendersonville, NC 28792
Derek
Job Details: 09/18/2023
Installed parts. Cycled unit. Unit running and heating properly. Unit checks ok.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSC503ESS01
Near Hendersonville, NC 28792
Derek
Job Details: 09/18/2023
Door damaged BM ordering again from his pvr. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Seneca, SC 29672
Frank
Job Details: 09/18/2023
Replaced valve. Unable to test out in garage no water replace EVAP fan tested good running ok
We serviced a
WHIRLPOOL RANGE
Model WEC310S0LS2
Near West Union, SC 29696
Frank
Job Details: 09/18/2023
Put knob on tested working ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Seneca, SC 29672
Frank
Job Details: 09/18/2023
F2e3. Acu mismatched error.. tested motor was humming in spin mode.. tested capacitor ol replaced defective used truck stock.. tested cycle working ok; used 1 W11395618 (Capacitor) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Westminster, SC 29693
Frank
Job Details: 09/18/2023
Wash plate broke.replaced. tested working ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDB00
Near Fair Play, SC 29643
Frank
Job Details: 09/18/2023
Frost buildup inside fridge and EVAP frozen up.. looks like air leak. Customer had door seal. Replaced door seal. Defrosted EVAP...
We serviced a
WHIRLPOOL DISHWASHER
Model Mdb8959sbw3
Near Taylors, SC 29687
Chris
Job Details: 09/18/2023
"Unit has key bad failure on some selections and shorted wash motor . Control, has bug damage. Unit also has bug infestation. Customer denied estimate"
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JS3
Near Greenville, SC 29611
Matt
Job Details: 09/15/2023
Customer stated that the oven lite does not come on. This unit is not equipped with a door switch. Lite is turned on by a button on the control. Advised customer.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Simpsonville, SC 29680
Derek
Job Details: 09/15/2023
Found timer hard to turn and knob split as a result. Switch the temp knob to assist in temporary operation. Will order parts. L14; ordrng 1 W11685947 (Timer) and 1 W11675852 (Knob) and 1 W11625514 (Knob)
We serviced a
ELECTROLUX REFRIGERATOR
Model EI26SS30JS0
Near Simpsonville, SC 29680
Derek
Job Details: 09/15/2023
"Found unit cutting off and on and showing SY CE. Disconnected evap fan and clicking stopped but nothing would run, condenser fan or compressor. Also water doesnt work but paddle sends power to valve and valve hums. Plugging fan back in all the clicking started back. Fans seems to be causing some comms issues but suspect fan is not the only problem as unplugging fan did not cause all functions to return to normal. Gave est of $428.28 to replace fan only. Repair cost could increase depending on whats found after installing fan. Customer does not want to repair at this time."
We serviced a
KITCHENAID OVEN
Model KFED500ESS05
Near Lyman, SC 29365
Chris
Job Details: 09/15/2023
"Customer states unit doesnt cook evenly in top oven cavity, also says right side of upper oven cavity is hotter than left side of upper oven cavity. unit has no stored faults . Preheated unit to 350 with weighted thermal couple . Unit reached 350 degrees in 14 minutes . Customer present when observing temperatures on thermal couple reading. Live temperature in diagnostics matches multi meter . After preheating upper oven and showing customer that upper oven has correct temps . Customer than states lower oven doesnt cook correctly ether. Preheated unit to 350 and used weighted thermal couple . Unit hit target temperature in 15 mins. Customer also present to see live temp reading on multi meter and diagnostic live reading. Customer than states after she opens door she notices temps fluctuating advised customer if both bake and broil elements stayed on unit would have run away temperature. All components work as designed . Fans ,elements ,temp sensor all in range, correct power from supply is present. Customer makes many comparisons to previous GE unit. Called tech support and spoke with Jonathan. Went over finding with tech line. Tech line states unit works as designed. Cant change design to customers liking or preference . Just because oven doesnt operate to customer liking doesnt mean There is any faults . File number for call is 7737339353."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Pendleton, SC 29670
Jerry D.
Job Details: 09/15/2023
"Found center burner and right front burner not lighting burners are crooked, removed top and straightened burners, reassembled top and ignition on all burners chks ok, oven ignition chks ok"
We serviced a
KITCHEN AID REFRIGERATOR
Model KFXS25RYMS2
Near Seneca, SC 29672
Frank
Job Details: 09/15/2023
Replaced valve. Tested working ok. Ran water got all air out of line.. working ok
We serviced a
MAYTAG DRYER
Model MEDB725BW0
Near Mauldin, SC 29662
Carl
Job Details: 09/15/2023
On bbn phone said problem was fixed
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Simpsonville, SC 29681
Carl
Job Details: 09/15/2023
Ran diagnostics imk stalling and valve is leaking after actuation causing imk to over fill mold l14; ordrng 1 Wpw10341329 (Valve) and 1 W11658802 (Imk) and 1 L14 (Labor)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Simpsonville, SC 29680
Derek
Job Details: 09/15/2023
Installed parts and cycled unit. Unit operating normally. Checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Anderson, SC 29621
Jerry D.
Job Details: 09/15/2023
"Control board is shorted and wire harness and capacitor, estimate 897.00 customer is purchasing a new unit, charge 150.00"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Anderson, SC 29624
Jerry D.
Job Details: 09/15/2023
"House smells and roaches everywhere, all burners and cntrl are burnt from roaches, installed burner sent preid, wont go back in this house"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Easley, SC 29642
Frank
Job Details: 09/15/2023
Fc temp 5 degrees 40 in rc. Temps all the way to cold.. customer had humming out of compressor then warm temps in fridge.. ice build up around ice chute still.. ice clumping in bin..; ordrng 1 W11566891 (Control board) and 1 W11551456 (Freezer door stainless) and 1 W11635510 (Compressor) and 1 2manjob (2man job) and 1 Sealedsystemtech (Sealed system tech) and 1 W11504415 (28a) and 1 W11504431 (28b) and 1 W11506619 (28b) and 1 R600a (R600a) and 1 W11506619 (Access port) and 1 W11109499 (Drier) and 1 Jobcodex20 (Job code x20) and 1 W10841140 (Adhesive tub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Lyman, SC 29365
Chris
Job Details: 09/15/2023
"Found kinked water lines in door from factory, un installed door and re installed door. Unit check is ok . No leaks . 2 man auth is w18m7r0nl2"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF606ESS01
Near Greenville, SC 29615
Chris
Job Details: 09/15/2023
Unit un installed prior to arrival. Found refrigerator evap drain froze over . Disassembled entire unit. Cleared drains from front and back . Unit check is ok
We serviced a
WHIRLPOOL COOKTOP
Model JGD3536WS01
Near Greer, SC 29650
Carl
Job Details: 09/15/2023
Installed spark module new harness will not commect to the module wrong molex ; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Simpsonville, SC 29681
Carl
Job Details: 09/15/2023
Found valve leaking j13; ordrng 1 11038689 (Valve) and 1 J13 (Labor)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Simpsonville, SC 29681
Carl
Job Details: 09/15/2023
Installed rack mount and tub nuts cycled ck unit for operation unit ck ok
We serviced a
AMANA DRYER
Model NED4655EW1
Near Anderson, SC 29624
Jerry D.
Job Details: 09/15/2023
"Terminal block broken installed block sent preid, cycled unit through test and all functions are working properly"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Asheville, NC 28805
Brian
Job Details: 09/15/2023
Found touchpad console scratched. Installed new console and tested.found all operations ok with no gas leaks detected. Did not move unit.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Fairview, NC 28730
Brian
Job Details: 09/15/2023
"Installed new inlet valve. Recalibrated and tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Asheville, NC 28805
Brian
Job Details: 09/15/2023
Found dents in left door. Installed new door and tested. Found all operations ok at this time. Did not move unit.
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW8127LC1
Near Asheville, NC 28803
Brian
Job Details: 09/15/2023
"Removed agitator and spin basket. Found a lot of gunk build up in agitator plate, and spin basket and wash tub. Showed customer. Cleaned all parts. Put back together, with new agitator plate and tub ring. Tested unit and found all operations ok with no leaks detected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Asheville, NC 28803
Brian
Job Details: 09/15/2023
"Customer said that unit has been not been working properly for more than a month. They said it would warm up, then cool again and then warm up again but never maintain a consistent cold temp. Found freezer evaporator frozen over. Tested in diagnostics and found all fans working and heater coming on. Inspected door, and found power harness kinked and damaged. Clip (W11546684) control (W11566851) thermistor (WPW10384183) and freezer door (LW10918659) needed. Left u it unplugged and recommended customer put towels in and around unit and keels an eye on it, as ice melts, to prevent water from getting onto floor. Customer understood. ; ordrng 1 W11546684 (Clip) and 1 W11566851 (Control) and 1 WPW10384183 (Thermistor) and 1 LW10918659 (Freezer door) and 1 2ndtech (2nd tech) and 1 Q16 (Job code)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Easley, SC 29642
Frank
Job Details: 09/15/2023
Installed parts running ok. Went through diag ok; used 1 W10384183 (Thermistor) from stock
We serviced a
WHIRLPOOL DRYER
Model MED6230HW1
Near Easley, SC 29642
Frank
Job Details: 09/15/2023
Cord burnt terminal replacing terminal and cord.. 266.40 paid by check; used 1 Cord (Cord) from stock
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Easley, SC 29640
Frank
Job Details: 09/15/2023
Replaced terminal block fixed wiring tested working ok
We serviced a
KITCHEN AID RANGE
Model KSEG950ESS2
Near Pickens, SC 29671
Frank
Job Details: 09/15/2023
F2e1 stuck key code.. replacing panel and board; ordrng 1 W10915815 (Console) and 1 W11100513 (Control board) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW1
Near Canton, NC 28716
Brian
Job Details: 09/15/2023
Installed new latch and user interface. Found unit responding properly but model and serial did not transfer over. Put on original main control and found model and serial stored in unit now. Tested unit in diagnostics with customer present and found all operations ok with no leaks detected.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Easley, SC 29642
Matt
Job Details: 09/15/2023
"Installed new control, harness, lid lock and motor. Tested operation and found unit turns tub with agitator during wash. Fund cam separated. Replaced cam and ran a quick wash cycle. All functions pass.; used 1 W10721967 (Cam) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Anderson, SC 29624
Jerry D.
Job Details: 09/15/2023
"Terminal block broken, installed new terminal block sent preid, all functions are working properly unit chks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Asheville, NC 28801
Kari
Job Details: 09/15/2023
"Took quick pics, found unit not making ice, found the upper ice maker not producing ice quickly or sometimes at all. Found test 56 showing an E5 which is thermistor in icemaker is too cold ran test 57 and unit completed harvest and also fill is normal on test 45. Told customer I reset it but made an estimate for $434.02 if the reset doesnt work. Had office run cc for $150 and email receipt customer will call us back if we need to order icemaker."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Swannanoa, NC 28778
Kari
Job Details: 09/15/2023
"Took quick pics, found unit would go from sensing to done and not do anything else. Found the unit showing an open motor code. Found the unit would only hum in diagnostics. Found capacitor showing an OL installed new capacitor. Unit checks ok. ; used 1 W11428524 (Capacitor) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WRX735SDHZ
Near Greenville, SC 29605
Derek
Job Details: 09/15/2023
Installed door. Cycled unit. Unit checks ok.
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Greenville, SC 29605
Derek
Job Details: 09/15/2023
Installed cover. Cycled unit. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Easley, SC 29642
Derek
Job Details: 09/15/2023
Installed parts. Pulled vacuum. Charged unit with recommended charge per data tag. Cycled unit. Unit checks ok.
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM11
Near Belton, SC 29627
Jerry D.
Job Details: 09/15/2023
"Installed listed parts charged unit 1.7 oz, good frost pattern on evaperator, temps coming down rapidly 20 degres"
We serviced a
AMANA WASHER
Model NTW4516FW0
Near Black Mountain, NC 28711
Kari
Job Details: 09/15/2023
Took Quick pics found unit showing drain error and wouldnt pull water out. Found the resistance on pump to be 32 which is way too high. Installed new drain pump unit checks ok
We serviced a
WHIRLPOOL DRYER
Model MED6630HC2
Near Greenville, SC 29615
Chris
Job Details: 09/15/2023
Found heavy dog hair build up in dryer and worn rollers and pulley wheel . Cleaned dryer . Installed new kit. Unit check is ok ; used 1 4392067 (Kit) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5700AC0
Near Greenville, SC 29609
Chris
Job Details: 09/15/2023
"Unit has pressure sensor faults stored, no other faults . Unit ha extremely loud gear case noise and slips when put unit spin. Unit needs gear case and drive train components. Heavy oil leaks. Customer denied estimate"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Black Mountain, NC 28711
Kari
Job Details: 09/15/2023
"Took quick pics, found units imk tray stuck a little side ways and the jumping button isnt doing anything unplugged unit took imk out and and removed ice. Reinstalled ice. Uni cycled and filled will need imk for repair its not always going back to home position ; ordrng 1 W11546935 (Imk) and 1 J13 (Job code)"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS5
Near Black Mountain, NC 28711
Kari
Job Details: 09/15/2023
"Took quick pics, found unit showing no codes, customer states the oven light will flicker on and off if its entered into a bake cycle alsofound the bake cycle would never hit 350 and took over an hour to show 240 on the display. Took bottom of oven out and found bake element in tact as well as the broil element. Ran unit through an automatic cycle. Found no faults. Put unit in bake cycle to 350 with my thermo coupler in the oven on the center rack found unit got to 350 then cut off and while it was heating the lights would randomly come on and off and flash. Inst new control. Unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Spartanburg, SC 29306
Derek
Job Details: 09/14/2023
Found unit never cooled from day 1. Compressor not running but condenser fan is so compressor should be. Replaced start device. Cycled unit. Unit started up and started to cool. Unit checks ok. ; used 1 W11547180 (Starter) from stock
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508HPS01
Near Seneca, SC 29672
Frank
Job Details: 09/14/2023
Called tech line. File 7737329094. Coil valve not plugged in.. plugged in. Work
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FBS04
Near Powdersville, SC 29673
Matt
Job Details: 09/14/2023
Customer stated unit goes up to 50 in fresh food section and -20 in freezer.rc max 51 RC max37 FC. RC minimum 33 FC -16. Ran test 40 you can hear the 3 way change positions. Called tech line spoke to Chris.recommended replacing three way assembly.File number 7737731099.; ordrng 1 W11574310 (3 way valve) and 1 W11506625 (Coupler) and 1 W11506625 (Coupler) and 1 W11504445 (Coupler) and 1 W11504445 (Coupler) and 1 W11109499 (Drier) and 1 W11506635 (Port) and 1 R600a (R600a) and 1 X20jobcode (X20 job code)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Greenville, SC 29611
Matt
Job Details: 09/14/2023
"Put unit into diagnostics found tub shaking violently, checked inner basket separating at the hub will order parts.; ordrng 1 W10752719 (Inner basket) and 1 W10528947 (Hub) and 1 L14jobcode (L14 job code)"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507ESS00
Near Easley, SC 29640
Matt
Job Details: 09/14/2023
Found ice maker giving E2eror code. Tried to manually advance ice maker. Ice maker will not run. Will order new ice maker. Ice maker is a part warranty.; ordrng 1 W11577195 (Ice maker) and 1 F12jobcode (F12 job code) and 1 Maonly (Ma only)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Seneca, SC 29678
Frank
Job Details: 09/14/2023
Installed timer and knob.. tested working ok
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Westminster, SC 29693
Frank
Job Details: 09/14/2023
Broil burner not lighting the whole way.... Needs valve quoted 547. Declined service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FSS02
Near Simpsonville, SC 29681
Carl
Job Details: 09/14/2023
Installed new imk and valve unit cycled unit ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Spartanburg, SC 29301
Derek
Job Details: 09/14/2023
Found unit started cleaning very poorly after operating normally for several months. No faults. At time of repair all functions operating. Heater is discolored in several locations that look like potential hot spots or failure points. Will order parts. L14; ordrng 1 W10861000 (Dispenser) and 1 W10518394 (Heater) and 1 W11613479 (Wash motor assy)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Walhalla, SC 29691
Frank
Job Details: 09/14/2023
Timer not advancing. Called tech ine. Sr 7737326098. Replacing timer and control..; ordrng 1 WPW10476828 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Easley, SC 29642
Matt
Job Details: 09/14/2023
Found unit giving a 5-1 error code for door switch error. Found door not closing properly. Realigned for switch and ran auto test. All functions pass. Tried normal cycle and unit and it failed again. Will order door switch and control.; ordrng 1 WPW10274884 (Latch) and 1 Anytech (Any tech) and 1 J13jobcode (J13 job code)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Arden, NC 28704
Brian
Job Details: 09/14/2023
"Unit not mounted when I arrived and no kick plate. Found 4-3 (motor not running) 7-1 (no heat). Tested unit in diagnostics and found motor not running. Control (W11637581) pump and motor (W11613479) panel (W10827631) and 2 retainers (WPW10503548) needed.; ordrng 1 W11637581 (Control) and 1 W11613479 (Pump,and motor) and 1 W10827631 (Panel) and 2 WPW10503548 (Retainer)s and 1 L14 (Job code)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ1
Near Fairview, NC 28730
Brian
Job Details: 09/14/2023
"Found unit leaning very far forward. Inspected gasket and found it warped at top left corner, causing water to leak from door. Installed new tub gasket and tilted unit back, slightly. Tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Fairview, NC 28730
Brian
Job Details: 09/14/2023
Found unit not cooling in either section. Found compressor and all fans running but still not cooling. Sealed system repairs needed. Contacted partner team and spoke to Latoya. She verified that sealed system repairs are still covered by the manufacturer. R134a Compressor (W10507884) evaporator (WP2188823) dye drier (WPW10143759).; ordrng 1 W10507884 (Compressor) and 1 WP2188823 (Evaporator) and 1 WPW10143759 (Dye drier) and 1 X20 (Job code) and 1 Sealedsystemtech (Sealed system tech) and 1 R134a (R134a)
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Hendersonville, NC 28792
Brian
Job Details: 09/14/2023
Installed all parts ordered. Tested unit with customer present. At this time all operations ok with no unusual noises.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Fletcher, NC 28732
Brian
Job Details: 09/14/2023
"Installed new control and inlet valve. Recalibrated and tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected."
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS05
Near Candler, NC 28715
Kari
Job Details: 09/14/2023
"took quick pics, found unit making a chattering noise when dispensing water need fill tube and valve for repair; ordrng 1 W11579166 (Fill tube) and 1 W11482383 (Vael) and 1 J13 (Job code)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Hendersonville, NC 28739
Brian
Job Details: 09/14/2023
Found Left fresh food door (W11661563) freezer door(W11435329) dented and scratched. Need to replace both doors. All other functions ok at this time.; ordrng 1 W11661563 (Left door) and 1 W11435329 (Freezer door) and 1 J13 (Job code)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Penrose, NC 28766
Brian
Job Details: 09/14/2023
"Found freezer evaporator frozen over. Put unit in defrost and found control,not sending voltage to heater. Control (WPW10317076) Harness (W11305540) and thermistor kit (W10316760) needed. ; ordrng 1 WPW10317076 (Control) and 1 W11305540 (Harness) and 1 W10316760 (Thermistor) and 1 Q16 (Job code)"
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW4
Near Canton, NC 28716
Kari
Job Details: 09/14/2023
"Took quick pics, found unit showing 8-1 and 9-1 code. Found the cold valve not filling as fast as it should. Found all 3 valves both cold and the one hot to have approximately 1.2 kohms. Which is in range. Found sediment in the screen on cold valve. Cleared debris. Also found drain pump sounds like its on but wont move any water out. Installed new pump. Unit checks ok."
We serviced a
KITCHEN AID OVEN
Model KODE507ESS02
Near Greer, SC 29650
Chris
Job Details: 09/14/2023
Installed new parts. Unit check is ok . Tpb11890l2.0
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Boiling Springs, SC 29316
Derek
Job Details: 09/14/2023
Found leak on valve of drier filter. No dye anywhere else on unit. Replaced drier and installed ice maker. Cycled unit. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Greer, SC 29650
Chris
Job Details: 09/14/2023
Installed new door. Unit check is ok . No leaks . Called trade care for 2 man auth. New labor authorization is w18ln31nl1.5
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS1
Near Greenville, SC 29609
Chris
Job Details: 09/14/2023
Customer states carbon monoxide detector in home went off last week. Customer panicked and called 911. Emergency services came out and inspected unit and told customer she had a carbon monoxide leak. Emergency services installed fans to air out home. Piedmont natural gas came out as follow up to emergency services and told customer she has gas leak in the to front burners. Both prior companies told customer carbon monoxide is at level 18 and told customer that level is unsafe .Gas off at time of service. No stored faults. Turned gas on and used gas leak detection device . No leaks found . Customer present the entire time and demonstrated leak test. Called safety team spoke with Dominic. No gas tag from gas company or paper work left by emergency service or gas company . Was advised to document no leak was found . If customer has further concern to contact customer service or safety team for resolution . File number for call is 7737290606
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Greenville, SC 29609
Chris
Job Details: 09/14/2023
Customer states oven doesnt heat and surface ignitors and burners work . Unit has no stored faults. Bake and broil ignite on first attempts. Ran bake cycle . Unit preheated to 350 in 12 mins. Ran several unit checks . Unit check is ok. If customers problem continues gave customer a bluebook estimate of $691.48 for control. Unit check is ok as of now
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Pelzer, SC 29669
Jerry D.
Job Details: 09/14/2023
"Unit wont drain, Customer just had a new disposal installed plumber forgot to knock out the drain plug, removed plug and unit is draining now, started a wash and unit checks ok charge card 189.00"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Greenwood, SC 29649
Jerry D.
Job Details: 09/14/2023
"Heater wires burnt shorted, cntrl inoperable, ordering, j13; ordrng 1 W11573117 (Heater)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Hodges, SC 29653
Jerry D.
Job Details: 09/14/2023
"Motor code, installed sump pump sent preid, cycled unit through test and no leaks found unit checks ok"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Greenwood, SC 29646
Jerry D.
Job Details: 09/14/2023
"Blower broken, installed 697772 from truck stock, cycled unit through test and unit checks ok ; used 1 697772 (Blower) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Greenwood, SC 29649
Jerry D.
Job Details: 09/14/2023
"Installed compressor, while installing 3 rd dryer high side metal tube to dryer popped and blew out, Tline, leon not repairable, 7737325304"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW3
Near Clyde, NC 28721
Kari
Job Details: 09/14/2023
"Took quick pics, found unit showing long fill code. Found cold water valve filled with sediment from well installed new valve. Unit checks ok; used 1 W11038689 (Valve) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ5
Near Waynesville, NC 28785
Kari
Job Details: 09/14/2023
"Took the cooktop apart realized I got the burner head not the office holder will need to re-order the part and make sure its the correct one because I tried really hard to get what was left of the orifice out but the side of it was two chewed up, even with taking the orifice insert out of the orifice holder itself. Gave Joe a note to send me a picture to make sure its the right part this time.; ordrng 1 W11672515 (RF orfice holder) and 1 Joesendmeapicturewhenthiscomesin (Need to make sure its the correct part this time) and 1 N15 (JOBCODE)"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Clyde, NC 28721
Kari
Job Details: 09/14/2023
"Took quick pics, found unit showing a bunch of codes, 3-3, 7-4, 7-3, 6-3 found unit rotor rubbing on the bottom of the stator and gearcase is leaking oil. Found unit showing thermal error but waterworks on both sides. Per service pointer, change the valve. Will need parts for repair. ; ordrng 1 W11449841 (Gearcase) and 1 W11195971 (Stator) and 1 W10754448 (Cluctch) and 1 W10734521 (Slide) and 1 W11260238 (Rotor) and 1 W11614515 (Valve) and 1 Q16 (Job code)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Waynesville, NC 28786
Kari
Job Details: 09/14/2023
"Took quick pics, found units ui display a mess and the console peeling Ill need both parts for repair ; ordrng 1 W11460908 (Console) and 1 W11460962 (Ui) and 1 J13 (Job code)"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW3
Near Canton, NC 28716
Kari
Job Details: 09/14/2023
"Took quick pics, found new valve giving error and will just stop randomly and the cold side makes a hum and a sqeak when its activated. Installed new valve and adjusted drain hose because it was too far down the standpipe. Ran through a quick wash. Completed cycle. Unit checks ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Canton, NC 28716
Kari
Job Details: 09/14/2023
"Took quick pics found units hot water valve got cross threaded and leaks. Instnew valve also found unit making sqealing in spin cycle. Found there to be gearcase oil in the sound shield will need gearcase for repair ; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Cam) and 1 Q16 (Job code), used 1 W11210459 (Valve) from stock"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Lyman, SC 29365
Chris
Job Details: 09/14/2023
Ordering parts for repair ; ordrng 1 2man and 1 L14 and 1 W11441128 (Fan)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Lyman, SC 29365
Chris
Job Details: 09/14/2023
Found drain hose shoved completely down drain pipe causing drain to back up. Re installed drain hose a correct height. Unit check is ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKV1
Near Spartanburg, SC 29301
Derek
Job Details: 09/14/2023
Installed parts. Cycled unit. Unit checks ok.
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Pauline, SC 29374
Derek
Job Details: 09/14/2023
Installed parts. Also found slider magnet rubbed down and catching when moving up and down. Replaced it as well. Cycled and calibrated unit. Unit checks ok. ; used 1 W10734521 (Slider) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT530HAMM0
Near Fountain Inn, SC 29644
Carl
Job Details: 09/14/2023
Installed new sump ran diagnostics and a test cycle to ck operation unit ck ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS0
Near Fountain Inn, SC 29644
Carl
Job Details: 09/14/2023
Installed new transformer cycled unit to ck operation unit ck ok
We serviced a
JENN AIR REFRIGERATOR
Model JFFCC72EHL04
Near Simpsonville, SC 29681
Carl
Job Details: 09/14/2023
Installed new sparsh board cycled unit on ck voltage at the mullion got 8.3 v unit ck ok
We serviced a
JENN AIR DISHWASHER
Model JDB9200CWX2
Near Simpsonville, SC 29680
Carl
Job Details: 09/14/2023
Foun sump leaking at the sump j13; ordrng 1 Wpw10455260 (Sump)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Boiling Springs, SC 29316
Derek
Job Details: 09/13/2023
Found worn teeth on cam ring chattering when turning opposite direction. Replaced pre ID parts. Cycled unit. No unusual noises and all functions of unit checks good.
We serviced a
MAYTAG M/W OTR
Model MMV1175JZ0
Near Greer, SC 29650
Chris
Job Details: 09/13/2023
Found burnt diode . called safety team and spoke with Christina . Christina says trip and diagnosis fee is $150.00 . Christina asked for company labor rate. Told Christina company labor rate was $100.75 and Christina says that rate doesnt match. Customer to contact safety team for further stepson. Safety team may reach out to ASI for correct company rates and depending on what repair cost Maytag may offer customer a new microwave . SR number for 7737289408
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS3
Near Belton, SC 29627
Jerry D.
Job Details: 09/13/2023
"Found both front burners open, installed burners sent preid, cycled unit through test and unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Simpsonville, SC 29681
Carl
Job Details: 09/13/2023
Ice door will not close after actuation j13; ordrng 1 W11423782 (Seperator assembly blk) and 1 J13 (Labor)