We serviced a
MAYTAG DRYER
Model MED7230HC1
Near Greer, SC 29651
Chris
Job Details:
09/25/2023
Unit has failed motor . Motor covered for 10 years. Charged customer $305.75. Installed new part. Unit check is ok
We serviced a
WHIRLPOOL DISHWASHER
Model Wdf520padm9
Near Greer, SC 29651
Chris
Job Details:
09/25/2023
Installed new parts. Unit check is ok
We serviced a
MAYTAG WASHER
Model WTW8127LC1
Near Simpsonville, SC 29680
Carl
Job Details:
09/25/2023
Installed new wash plat and water valve ran diagnostics unit ck ok advised customer of issue with their incoming cold water supply needs a valve
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF707ESS01
Near Asheville, NC 28805
Brian
Job Details:
09/25/2023
"Found no ice maker error codes and all thermistors and thermostats checking ok in diagnostics. All fans working. Ice maker is completeing cycle but not filling. Turned ice maker fill tube heater on and found it getting voltage. After fill tube heater was on for about 5 min, it is now filling ok. Customer said they noticed this issue, after coming back from being out of town. Informed customer that this can happen, if unit is sitting with doors closed for a long period of time. I do not recommend replacing any parts at this time. Customer understood. Did not move unit. At this time, all operations ok with no leaks detected. Collected 125 for service call."
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Woodfin, NC 28804
Brian
Job Details:
09/25/2023
"Installed new main harness. Recalibrated and tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected."
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFU0
Near Asheville, NC 28803
Brian
Job Details:
09/25/2023
"Customer said they heard the noises during the end (spin) cycle, but that unit has been working without issue for a little while. Found no saved error codes. Tested unit in auto diagnostics and high spin, multiple times and found no issues. Visually inspected unit and found everything ok. Cannot recreate issue. At this time, all operations ok with no leaks detected. Collected 125 for service call"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Asheville, NC 28803
Brian
Job Details:
09/25/2023
"Customer said unit has been working ok, recently. Inspected and found loose screw on terminal block, causing damage to power chord and main wire harness. Informed customer that the power chord (4 prong) is not covered with manufacturer warranty. New Main wire harness (W11485014). Recommended customer get 4 prong power chord. Prior to our return, and we can put it on. Left unit unplugged and informed customer that it may be dangerous to use and recommended they not plug unit back in, until repairs are completed. Customer understood. Customer email, wrainey@ur.com; ordrng 1 W11485014 (Main wire harness) and 1 W11485014 (Main harness) and 1 Q16 (Job code)"
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Arden, NC 28704
Brian
Job Details:
09/25/2023
"Found unit heating ok. When using unit, there is no airflow. Removed vent line and found airflow ok, indicating there is a clog or obstruction in vent line, in wall. When removing vent line, I found water in vent. Informed customer that they will need to have a professional come and clear/repair vent line in wall. Unit itself is ok."
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ04
Near Seneca, SC 29678
Frank
Job Details:
09/25/2023
Installed board and bulb tested working ok..
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Seneca, SC 29672
Frank
Job Details:
09/25/2023
Installed board tested working ok
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Walhalla, SC 29691
Frank
Job Details:
09/25/2023
F6e2 f2e1 ui error codes.. going to order ui keep board to install; ordrng 1 W10838672 (Ui shadow) and 1 Jobcodej13 (Job code j13)
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Seneca, SC 29678
Frank
Job Details:
09/25/2023
Installed board. Came on heated ok..
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Seneca, SC 29672
Frank
Job Details:
09/25/2023
F0e3. F2e1 overload and stuck button error.. tested cycles. Running ok.. found no issues
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Seneca, SC 29672
Frank
Job Details:
09/25/2023
Found bottom right freezer door gasket there's is a gap between seal and cabinet causing air leak and freezing.. cleaned tried heating seal to close up gap.. called tech line Sr 7737400833..; ordrng 1 8201711 (Silicone) and 1 W10571967 (Gasket) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Walhalla, SC 29691
Frank
Job Details:
09/25/2023
E2 error. Motor not rotating in upper ice maker.. damper rattling. Ordering damper and ice maker assembly; ordrng 1 W11605504 (Ice maker assembly) and 1 WPW10479155 (Damper control) and 1 Jobcodel14 (Job code l14)
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Seneca, SC 29672
Frank
Job Details:
09/22/2023
Lid lock jamming.. replaced lid lock working ok; used 1 W11307244 (Lid lck) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ1
Near Anderson, SC 29621
Jerry D.
Job Details:
09/22/2023
Installed listed parts cycled unit through test and unit checks ok
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Pelzer, SC 29669
Jerry D.
Job Details:
09/22/2023
"Couldnt diagnose unit, house smells horrible, roaches everywhere and unit infested, poop on floors my shoe almost came off because floors were sticky, wont go back to this house"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Hendersonville, NC 28792
Brian
Job Details:
09/22/2023
"Installed all parts ordered. Tested unit multiple times, observing for leaks and proper functions. At this time, all operations ok with no leaks detected. Contacted partner team and spoke to Amanda. She gave authorization number (ipb12011l1.5) for extra labor."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Asheville, NC 28804
Kari
Job Details:
09/22/2023
"Took quick pics, found unit missing leveling legs and needed a shim in the back right corner. To keep it from leaning forward and having the doors swing open too fast. Unit checks ok; used 1 4387828A (Shim) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Asheville, NC 28805
Kari
Job Details:
09/22/2023
"Installed part, ran unit several times to make sure it is draining into the sink. Unit checks ok had office run cc for balance of $241.26 and email receipt. Unit checks ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Simpsonville, SC 29681
Matt
Job Details:
09/22/2023
Last tech verbally gave customer total estimate of 498.00. There was no estimate in techs p.v.r. I went with what customer was told. Replaced sump assembly. Tested operation and all functions pass.
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Simpsonville, SC 29681
Matt
Job Details:
09/22/2023
Put unit in diagnostics and found error code f0e9 ( off balance load). Cleared code and ran auto test cycle. All functions pass. Advised customer unut is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Easley, SC 29640
Frank
Job Details:
09/22/2023
Cycle not starting. Capacitor reading open.. replaced capacitor tested working ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Liberty, SC 29657
Frank
Job Details:
09/22/2023
Installed parts tested working ok..
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Liberty, SC 29657
Frank
Job Details:
09/22/2023
Fae2. Vent electrical problem. Ran through diagnostics.. all working ok.. ordering vent fan and board; ordrng 1 W11649995 (Vent fan) and 1 W11660283 (Control board) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Asheville, NC 28805
Kari
Job Details:
09/22/2023
"Took quick pics, found unit not making ice consistently. Found the imk thermistor never closing properly. Installed new icemaker. Unit checks ok"
We serviced a
JENN-AIR RANGE
Model JDRP436HM01
Near Asheville, NC 28805
Kari
Job Details:
09/22/2023
"Customer refused service said that they have an appointment set up with Blue Ridge appliance next week, I will be sending part back to Office"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Salem, SC 29676
Frank
Job Details:
09/22/2023
EVAP fan vibrating very loud in refrigerator.. ordering evaporator fan no truck stock. For gate. Green code button 18498. ; ordrng 1 WP2315549 (EVAP motor) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Black Mountain, NC 28711
Kari
Job Details:
09/22/2023
"Took quick pics, found unit not cooling properly and the mullion between the doors is really hot. Took back cover off and found evap didnt have a full frost pattern. Tapped unit and found unit in a vacuum filled with 3.71 oz of 134a. Will need compressor for repair ; ordrng 1 W11480426 (Compressor) and 1 X20 (Job code) and 1 W11407409 (Evap) and 1 SStech (Need SS tech) and 1 Need134aequipment (134a system)"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Simpsonville, SC 29681
Matt
Job Details:
09/22/2023
Put unit in diagnostics and found error codes f2e1(stuk key). Ran auto test. No failure. Ran quick wash and had faint squeak from belt. Replaced belt. Ran spin cycle. Checks o.k
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Greer, SC 29651
Chris
Job Details:
09/22/2023
Installed new parts. Unit check is ok. New labor authorization is w18pqe1nl2
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Greer, SC 29651
Chris
Job Details:
09/22/2023
Customer states fire department and gas company has been out several times for leak detector going off in home. Customer has no paperwork or any record of ether establishments being out. Gas has been turned off upon arrival . Customer states after the 3rd trip she was told the range was the source. Leak alarms in home would go off between 3-5 am when unit wasnt in use. Both gas company and fire department told her the stove is the source of leaks . No leaks found with Electronic gas leak detector. Inspected entire unit. Called safety team and spoke with Eric. File number is 7737340548. Customer to follow up with customer service .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Greer, SC 29650
Chris
Job Details:
09/22/2023
"Customer states another service company has been out and told he couldnt repair unit and that unit may still be under warranty. Unit has fresh food evap completely froze over and no frost pattern on freezer evap. Unit has refrigerant failure. Sealed system parts are covered only for 60 months . Unit is out of 60 month range for parts and labor. Unit needs tap,dye drier and refrigerant to begin repair process. After dye pack is circulated additional parts and labor will be Necessary to try and correct failure . Gave customer a blue book estimate for tap, dye drier and refrigerant fee at $929.80. Additional parts and labor will be necessary once failure point is determined. This no way guarantees unit will be repaired due to possible unforeseen restrictions or containments. Customer not on site. Call complete for now"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Greer, SC 29651
Chris
Job Details:
09/22/2023
Unit is a residential unit in RV mounted 1 door over the ground . Unit has no access panel to rear of unit . Unit has complete refrigerant failure. No frost pattern on evap. Fan works in test 3. Unit needs dye drier and tap . to determine source of leak . All sealed system parts are covered for 60 months . Customer will have to have unit uninstalled for repair ; ordrng 1 SEALEDSYSTEMTECH and 1 U18 and 1 Tap and 1 Dyedrier
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Greenville, SC 29605
Matt
Job Details:
09/22/2023
Evacuated system. Replaced evaporator and compressor. Pulled a vacuum and weighed in 1.76 ounces of r 600a. Checks o.k Authorization w18phq1nL2
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Pelzer, SC 29669
Jerry D.
Job Details:
09/22/2023
Imk started working this morning customer cancelled
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Simpsonville, SC 29680
Jerry D.
Job Details:
09/22/2023
"Defrost drain clogged, cleared drain, customer upset says 3 rd time this has happened, advised him to call customer service"
We serviced a
WHIRLPOOL WASHER
Model MHW8630HC4
Near Simpsonville, SC 29680
Jerry D.
Job Details:
09/22/2023
Installed listed parts cycled unit through test and no leaks found unit checks ok
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW0
Near Simpsonville, SC 29680
Jerry D.
Job Details:
09/22/2023
Customer cancelled
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Piedmont, SC 29673
Jerry D.
Job Details:
09/22/2023
"Motor and blower broken, installed. Sent preid , cycled unit through test and all functions are working properly, charge 325.00"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Pickens, SC 29671
Frank
Job Details:
09/22/2023
Rc and fc warm. Need sealed system done. Parts and labor covered.. collected tc150$..; ordrng 1 Sealedsystemtech (Sealed system tech) and 1 Jobcodex20 (Job code x20) and 1 WPW10507886 (Compressor) and 1 W10843121 (Dryer) and 1 R134a (R134a) and 1 w11506635 (Access port) and 1 W10836706 (Evaporator)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Black Mountain, NC 28711
Kari
Job Details:
09/22/2023
"Took quick pics, found unit not heating and making a thumping as it turns. Found the hi limit thermal to be open and one of the rollers was wearing down. Installed parts unit checks ok. Advised customer clean duct in the house and to clean lint screen. ; used 1 4392065 (Dryer kit) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Fletcher, NC 28732
Brian
Job Details:
09/22/2023
Installed new timer and knob. Tested unit and found timer progressing and all other functions ok at this time. Did not move unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Hendersonville, NC 28739
Brian
Job Details:
09/22/2023
"When filling ice maker, I found water leaking from the fitting, at the bottom of the door. Replaced fitting and still found issue present. Adjusted tube and could not correct it. Replaced valve and tube and tested multiple times. Found no leaking at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJZ00
Near Hendersonville, NC 28792
Brian
Job Details:
09/22/2023
"When I arrived, customer informed me that unit was making an odd noise now. Tested and found damper motor running loudly. Also found new fresh food door, damaged out of box. Need to reorder door (W11396766) And damper (W11087463); ordrng 1 W11087463 (Damper) and 1 W11396766 (Door) and 1 Pleasesenddoortooffice (Send door to office) and 1 N15 (Job code)"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507HPS00
Near Hendersonville, NC 28791
Brian
Job Details:
09/22/2023
No ice build up. Unit temps ok. Found all fans working. Found e5 (ice maker thermistor bad) error code. New ice maker (W11658802) needed. ; ordrng 1 J13 (Job code) and 1 W11658802 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Greenville, SC 29605
Matt
Job Details:
09/22/2023
Evacuated system. Replaced evaporator and compressor. Pulled a vacuum and weighed in 1.76 ounces of r 600a. Checks o.k Authorization w18phq1nL2
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Greer, SC 29651
Chris
Job Details:
09/21/2023
Found broken coupling. Ordering for repair ; ordrng 1 WP2220458 (Coupling)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507ESS01
Near Greer, SC 29651
Chris
Job Details:
09/21/2023
Found unit has warped fresh food drain pan. Unit needs harness and drain pan. Gave customer a bluebook estimate for repair at $613.49. Ordering for repair . Customer paid $304.74 up front. $307.74;will be due on repair ; ordrng 1 W11457241 (Drip pan) and 1 W11033168 and 1 L14
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Greenville, SC 29615
Chris
Job Details:
09/21/2023
Found door glides not operating smoothly. Lubricated door glides. Re installed door and basket. Unit check is ok
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model Mvwx655dw1
Near Greer, SC 29650
Chris
Job Details:
09/21/2023
Unit has very loose suspension and heavy oil leak from gearbox . Unit needs suspension and all drive train components . Customer denied repair
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS1
Near Greer, SC 29650
Chris
Job Details:
09/21/2023
Unit has failed part. Right front burner is faulty. Replaced from stock. Unit check is ok . Called aig . Spoke with Monica . New labor authorization is w18oxc0xpl1
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Arden, NC 28704
Derek
Job Details:
09/21/2023
Found agitator bolt loose and too large of a gap between tub and agitator allowing clothes and items to become caught or slip under agitator. Removed agitator and removed items. Tightened spanner nut. Cycled unit. No faults. Test cycle completed normally. Unit checks ok.
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS20
Near Greenwood, SC 29646
Jerry D.
Job Details:
09/21/2023
"Inner glass cracked, ordering, j13; ordrng 1 W10618107 (Glass inner)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Greenwood, SC 29646
Jerry D.
Job Details:
09/21/2023
Installed listed parts cycled unit through test and no leaks found unit checks ok
We serviced a
KITCHEN AID REFRIGERATOR
Model KFCO22EVBL1
Near Waynesville, NC 28786
Kari
Job Details:
09/21/2023
Installed parts. Unit checks ok had office run cc for balance of $234.28 and email receipt unit checks ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Waynesville, NC 28786
Kari
Job Details:
09/21/2023
"Took quick pics, found unit not wanting to start and unit will just flash sensing. Found That if you try to manually turn on the entertainer, the spin, the unit just hums checked the capacitor found the capacitor showing an open line installed new capacitor also found that the hot and cold hoses were reversed. Corrected the water,ran calibration unit checks, OK; used 1 W11428524 (Capacitor) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Greenwood, SC 29649
Jerry D.
Job Details:
09/21/2023
"Fuse open thermostat came apart at seam, installed listed parts sent preid, cycled unit through test and all functions are working properly"
We serviced a
WHIRLPOOL RANGE
Model RF366PXGW0
Near Greenwood, SC 29649
Jerry D.
Job Details:
09/21/2023
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
WHIRLPOOL M/W OTR
Model WMH78019HZ1
Near Penrose, NC 28766
Brian
Job Details:
09/21/2023
"Installed interlock switches,grille and main control. Tested and found all operations ok at this time."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Horse Shoe, NC 28742
Brian
Job Details:
09/21/2023
"Found user interface not responding properly. Inspected and found moisture around vent fan and around controls. Found vent gasket not sealing properly and vent deflector, on door, is warped. This is allowing moisture to damage user interface. Control (W11629911) console (W11622490) vent (W11649995) gasket (W11545539) outer panel (W11416371) and bezel (W11545290) needed. ; ordrng 1 W11622490 (Console) and 1 W11629911 (Control) and 1 W11649995 (Vent) and 1 W11545539 (Gasket) and 1 W11545290 (Bezel) and 1 L14 (Job code) and 1 W11416371 (Door panel)"
We serviced a
KITCHENAID M/W OTR
Model KMHS120ESS11
Near Arden, NC 28704
Brian
Job Details:
09/21/2023
Installed main control. Found vent fan working properly at this time. Tested unit and found all other operations ok. Did not move unit.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC
Near Greenwood, SC 29649
Jerry D.
Job Details:
09/21/2023
"Found bolts loose on pedestal and is moving off of pedestal, slid washer in place, reattached new bolts on back, leveled unit lock legs, and unit checks ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Greenwood, SC 29649
Jerry D.
Job Details:
09/21/2023
Theyre buying a new washer
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC300ESS09
Near Waynesville, NC 28785
Kari
Job Details:
09/21/2023
Installed parts unit checks ok
We serviced a
JENN-AIR OVEN
Model JDS1750FS0
Near Fletcher, NC 28732
Brian
Job Details:
09/21/2023
Found power to unit off when I arrived. Inspected and found bake element broken.supplied power to unit and found all other operations ok at this time. New Bake elemnt (W10779716) needed. Contacted Saftey team and spoke to Christina. She gave au for parts and labor coverage. Parts and labor concession number (j18otq0wpl) Sr (7737192098). ; ordrng 1 W10779716 (Bake element) and 1 J13 (Job code)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Waynesville, NC 28786
Kari
Job Details:
09/21/2023
Installed parts unit checks ok
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Canton, NC 28716
Kari
Job Details:
09/21/2023
"Took quick pics, found unit showing an 2-1 code and wont go away. Installed new board. Unit checks ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW3
Near Arden, NC 28704
Kari
Job Details:
09/21/2023
Installed parts got updated labor authorization W18P460NL1.5
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Greer, SC 29651
Chris
Job Details:
09/21/2023
Unit is missing parts. Ordering for repair ; ordrng 1 W11443144 (Ring) and 1 W11096347 (Spacer) and 1 W11452278 (Support)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Seneca, SC 29678
Frank
Job Details:
09/21/2023
Installed parts tested working ok.. cycles ice maker ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS05
Near Salem, SC 29676
Frank
Job Details:
09/21/2023
Not making ice. 3degrees in fc. 40 in rc. In test 15 says bin is full when it's empty.. repaired level sensor. Working ok..
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Seneca, SC 29672
Frank
Job Details:
09/21/2023
Replaced slider.. Ran through diag cycle working ok. Leveled legs better. Ran several cycles ok.. ; used 1 W10734521 (Slider) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Liberty, SC 29657
Frank
Job Details:
09/21/2023
Installed parts tested working ok.. all components working through diag mode..
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Easley, SC 29640
Frank
Job Details:
09/21/2023
Door glass keeps popping out.. needs better clips.. ; ordrng 3 W10883315 (Door clips)s and 3 W10837731 (Screws)s and 1 W11620481 (Control board) and 1 W11465032 (Wire harness) and 1 Jobcodeu18 (Job code u18)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Greer, SC 29651
Chris
Job Details:
09/21/2023
Installed new parts. Unit check is ok. New labor authorization is w18oru0nl1.5
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Candler, NC 28715
Kari
Job Details:
09/21/2023
"Took quick pics, found unit was getting way too hot and stoping found the heater grounded and heating in air cycle ; used 1 279838 (Heater) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ0
Near Lyman, SC 29365
Chris
Job Details:
09/21/2023
Installed new valve. Unit check is ok . No leaks
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Inman, SC 29349
Chris
Job Details:
09/21/2023
Unit has f1 c fault due to bug damage . Unit needs control per tech sheet. Gave customer a bluebook estimate for repair at $620.36. Customer denied repair
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Asheville, NC 28803
Derek
Job Details:
09/21/2023
"Found broken lid lock. Replaced lid lock, leveled and cycled unit. Unit checks ok. ; used 1 W11513248 (Latch) from stock"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSF705HPS00
Near Salem, SC 29676
Matt
Job Details:
09/21/2023
Customer saturated unit is -15 in the freezer and 15 in fresh food section. Unit is set for 37 and -2. My thermometer shows 35 in refrigerator and 0 in the freezer. All functions pass
We serviced a
KITCHEN AID RANGE
Model KSGB900ESS4
Near Seneca, SC 29672
Matt
Job Details:
09/21/2023
Customer is finding console and jobs hot while baking. Customer concerned about temperature of surfaces as well as bake temperatures. Customer also has error F2e1. Cleared error code. If error continues touch panel needs replaced. Blue book estimate to replace the touch panel is 810.00 Found rack not fully seated holding door open slightly at the top. Re installed rack and tested operation of bake at 425 and checked to see how hot knobs and console are. Now knobs are normal temperature.
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX505ESS1
Near Seneca, SC 29672
Matt
Job Details:
09/21/2023
Installed new reticulation pump per tech line. Started unit through a cycle. Customer had San appointment to get to b so I left before a cycle was completed.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS5
Near Piedmont, SC 29673
Jerry D.
Job Details:
09/19/2023
"Range was dropped bottom damaged drawer wont come out, Tline not repairable, Austin 7737362588"
We serviced a
KITCHEN AID ICE MACHINE
Model KUIS18NNTS0
Near Lake Toxaway, NC 28747
Frank
Job Details:
09/19/2023
In diag pumps not working needs recirculating pump and drain pump. Total 439.93 paid 219.96.. owe 219.96; ordrng 1 W11566407 (Drain pump) and 1 W11566405 (Pump) and 1 Jobcodel14 (Job code l14)
We serviced a
JENN AIR RANGE
Model JDS1750FS0
Near Cashiers, NC 28717
Frank
Job Details:
09/19/2023
Cc 5122308131155433 12/27. 846.... Needs board. Declined repair
We serviced a
WHIRLPOOL COOKTOP
Model KICU500XBL
Near Brevard, NC 28712
Brian
Job Details:
09/19/2023
"Customer said they were using unit and it started smoking from underneath and they had to call the fire department. Removed glass and found Harness (WPW10328397), to the right of the induction modules, charred. Contacted tech support and spoke to Tj. He recommended replacing charred harness, and said that the module itself could be damaged, but we wont know that until we replace harness. Sr number (7737361021). Contacted Saftey team and spoke to Dominique. She documented all findings and did not give authorization for repairs. She gave Reference number (7737217605). Quoted customer 279.35 to replace harness. Informed customer that further repairs may be needed, but we would have to start with harness. Customer understood and did not wish to proceed with repairs at this time. Left unit off at breaker, and advised customer not to use, or supply power to unit. Customer understood."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS2
Near Brevard, NC 28712
Brian
Job Details:
09/19/2023
"Water turned off to unit when I arrived. Customer turned water off because water was dripping in reservoir even when unit wasnt running. Turned water on to unit and had trouble finding sweet spot on shut off valve, to give a good flow. Because water was dripping, this indicates the valve is unable to completely close. Once I was able to get water working, and tested unit in diagnostics, I found water valve not getting voltage and water level sensor was reading that reservoir was full, when it was not. New valve and circulation pump (water level sensor) are needed. I informed customer that due to the nature of issues, further repairs may be needed, resulting in further charges. Customer understood. Quoted customer 628.64 for Valve (W10897719) and Circulation pump (W11542867). Customer did not wish to proceed with repairs at this time. Left water turned off to unit. Collected 150 for service call, via check."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HBS00
Near Pisgah Forest, NC 28768
Brian
Job Details:
09/19/2023
"Unit was unplugged when i arrived. Cu showed me pictures of fresh food evaporator frozen over. Plugged unit in and found fresh food evaporator forming a good frost pattern. I found service pointer, regarding this issue. Rolling steps in service pointer, I found Ui (W11509095) in need of replacement. Inspected freezer door wires harness and found wire sheath broken . New user interface (W11509095) Freezer door (LW10864696) thermistor kit (W10316760) and fan scroll (W11098695) needed. ; ordrng 1 W11509095 (User interface) and 1 LW10864696 (Freezer door) and 1 W10316760 (Thermistor) and 1 W11098695 (Fan scroll) and 1 2ndtech (2nd tech) and 1 Q16 (Job code)"
We serviced a
WHIRLPOOL WASHER
Model HHHHHHHHHHH
Near Piedmont, SC 29673
Jerry D.
Job Details:
09/19/2023
"Gearcase leaking, ordering, j13; ordrng 1 Gearcase (Gearcase)"
We serviced a
KITCHEN AID DISHWASHER
Model KDTM604KPS0
Near Greer, SC 29651
Matt
Job Details:
09/19/2023
Found heater has brass bushings. Replaced heater with the correct updated heater. Cut the ends off the old heater. Ran a test cycle and all functions pass.; used 1 W11537778 (Heater) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Greer, SC 29651
Chris
Job Details:
09/19/2023
Unit has shorted freezer imk. Replaced imk from stock.unit check is ok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Greer, SC 29651
Chris
Job Details:
09/19/2023
Installed new parts. Unit check is ok
We serviced a
KITCHEN AID WINE COOLER
Model KUWS24RSDSB24
Near Taylors, SC 29687
Chris
Job Details:
09/19/2023
Unit has sealed system failure . Unit pulls .3 amps. Customer denied repair
We serviced a
KITCHENAID RANGE HOOD
Model KXD4636YSS6
Near Glenville, NC 28736
Frank
Job Details:
09/19/2023
Fixed wiring tested working ok
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WET4024HW0
Near Simpsonville, SC 29681
Jerry D.
Job Details:
09/19/2023
"Lid lock code, lock is working, no signal, ordering, j13; ordrng 1 W10869789 (Lock) and 1 W11176140 (Cntrl)"
We serviced a
MAYTAG WASHER
Model MVWX700XL2
Near Simpsonville, SC 29681
Jerry D.
Job Details:
09/19/2023
"4147181429382363. 03/27. 242 found bearings bad panel broken, some parts no longer available, charge 150.00"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Boiling Springs, SC 29316
Derek
Job Details:
09/19/2023
"Customer stated unit made a really loud noise during cycle then afterwards cycles would not lock the lid. No faults stored. Cycled diagnostics. When trying to lock unit repeatedly locks and unlocks unable to lock lid. Replaced lock and cycled unit. Unit operating normally. Cycled fill, agitate, and spin to try to duplicate noise. When unit applied motor brake to slow spin cam outer teeth slipping and making very loud grinding sound. Replaced actuator and cam, one new actuator broken in box. Cycled unit. No unusual noise. Unit checks ok. ; used 2 W10913953 (Actuator), and 1 W10721967 (Cam) from stock"
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Cherokee, NC 28719
Kari
Job Details:
09/19/2023
"Took quick pics, found unit showing 5-3 latch error installed new latch. No change. Will need control for repair. ; ordrng 1 W11633362 (Control) and 1 N15 (Jobcode), used 1 W11394572 (Latch) from stock"