We serviced a
JENN AIR REFRIGERATOR
Model JFFCF72DKL05
Near Easley, SC 29642
Frank
Job Details: 01/26/2024
Found hinges frozen up.. heated bottom seal to seal better looks like air getting in..
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Powdersville, SC 29642
Frank
Job Details: 01/26/2024
Installed parts has little vibration in it. Called Techline no answer.. wanted to log.. customer still thinks it's vibrating too much.. tried to explain that it is a normal noise.. her first machine didn't do that..
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Spartanburg, SC 29301
Sam
Job Details: 01/26/2024
Installed parts. Cycled unit. Heats and tumbles. All functions pass.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Woodfin, NC 28804
Kari
Job Details: 01/26/2024
"Took quick pics, found unit leaves the dishes wet unit has no codes stored ran through diagnostic cycle found heater has 11.6 ohms and control is sending 120v to unit and rod is hot. Recommend keeping the dispenser filled with rinse aid and using heated dry with hi temp wash. Found unit is missing tub sheild which is letting too much heat out and causing the dry to be even worse than it should. ; ordrng 1 W10896113 (Shield) and 1 L14 (Job code)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ10
Near Asheville, NC 28804
Kari
Job Details: 01/26/2024
"Took quick pics, found meat pans difficult to get in or stay. Found I could get the left one out and back in and it now glides properly. But the one on the right doesnt always glide correctly. From the bottom when pulling it out, it looks like its bending out of track. Need pan for repair ; ordrng 1 W11696630 (Meat pan) and 1 F12 (Job code)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TW5
Near Moore, SC 29369
Derek
Job Details: 01/26/2024
Customer stated unit had warmed up recently to the point that ice cream thawed some. Ice maker also not working. Unit in a garage and ambient temp has been near or below freezing lately but day of repair temps were much warmer 60s. Freezer temp 6? close to empty fresh food 32?. Extreme low temps causing short cycling. Ice maker started harvest by lowering arm but seemed to hang up after rotating with gear knocking. Garage kit available for unit. Gave estimate for kit and ice maker of $500.37. Garage kit alone is 270.56. Customer wants to only do kit. Will order. Balance will be $135.28. F12; ordrng 1 5303918301 (Garage kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Duncan, SC 29334
Derek
Job Details: 01/26/2024
Sealed system work had been done before ASI worked on unit and a drier filter leak was found on top joint. Installed parts. Pulled vacuum. Charged unit with recommended charge per data tag. Cycled unit. Unit checks ok. W1A5PT1NL1.5
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Powdersville, SC 29642
Frank
Job Details: 01/26/2024
Board keeps blinking out resetting clock in the middle of cooking . Inspected unit found no issues.. needs board bb quoted$515.. declining repair
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Pendleton, SC 29670
Frank
Job Details: 01/26/2024
Refrigerator door seal ripped. Closing Rh door door indicator light won't go off ordering switch; ordrng 1 W11396033 (Switch) and 1 W10830274 (Door gasket)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Anderson, SC 29625
Frank
Job Details: 01/26/2024
Replaced panel tested working ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Greer, SC 29651
Chris
Job Details: 01/26/2024
Installed new parts. Unit check is ok .
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF6A
Near Fletcher, NC 28732
Brian
Job Details: 01/26/2024
"Tested unit and found water still splashing from under the door. Inspected and found tub warped, preventing door gasket from sealing properly. Door gasket (5304500204) inner door (5304496934) dispenser (5304506521) and tub (5304502973) needed. Found Tub (5304502973) is discontinued cannot complete repairs. ; saved tckt"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS4
Near Mills River, NC 28759
Brian
Job Details: 01/26/2024
Found side panel ok. Cooktop itself is dented on left side. New Cooktop (W11175876) needed. ; ordrng 1 W11175876 (Cooktop) and 1 L14 (Job code)
We serviced a
JENN-AIR WALL OVEN
Model JMW2430DP01
Near Asheville, NC 28805
Brian
Job Details: 01/26/2024
Installed new console. Tested microwave and over. Found all operations ok at this time.
We serviced a
WHIRLPOOL RANGE
Model n/a
Near Asheville, NC 28803
Brian
Job Details: 01/26/2024
"No model or serial tag on unit. Unit out of warranty. found both front level legs broken. Found bake element not coming on. Found no voltage to bake elemnt. Found control and main harness damaged. Quoted customer 843.09 to replace Main harness (W10911850) and control (W11099784). Informed customer that there could always be further issues resulting in further charges, and because unit doesnt have model and serial tag, we could get into a position where we cant find proper parts for unit. Customer understands and does not wish to proceed with repairs at this time. Collected 150 for service call"
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Asheville, NC 28803
Brian
Job Details: 01/26/2024
Found F9e1 (long drain) error code. Inspected and found wires broken to drain pump and also found lid not reading as closed. Repaired wires. New Lid latch (W11700916) needed. Quoted customer 296.26 to complete repairs. Customer wished to proceed with repairs. Collected total. ; ordrng 1 W11700916 (Lid latch) and 1 L14 (Job code)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Fletcher, NC 28732
Brian
Job Details: 01/26/2024
"Installed all parts ordered. Tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected."
We serviced a
JENN-AIR RANGE
Model JDS1750ML0
Near Piedmont, SC 29673
Jerry D.
Job Details: 01/26/2024
"Installed new door panel and control panel, customer inspected and found gaps between glass and metal, on both panels , when she tries to clean them her rags get stuck in the gaps and rip off , also she has cut her finger on metal edge, also jenair sent her a door peanel to her house we inspected it , and it has gaps between the glass also that is the 5th bad door panel, customer not happy, she wants a new model , customer requests supervisor, please send supervisor only; ordrng 1 Supervisor (Supervisor)"
We serviced a
MAYTAG WASHER
Model MVW6200KW4
Near Greer, SC 29650
Chris
Job Details: 01/26/2024
Customer having trouble getting unit to start cycle. Customer isnt holding start button down long enough to begin cycle . Went over use and care with customer. Unit check is ok
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB3
Near Spartanburg, SC 29301
Sam
Job Details: 01/26/2024
Found unit not functioning properly. Found all burners not wanting to turn on. Took back panel off unit found power cord loose on unit and not making complete contact for 240 volts. Tightened loose connection. Cycled units burners and bake. Unit heats all functions pass.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Spartanburg, SC 29302
Sam
Job Details: 01/26/2024
Found winding in motor making odd loud noise when starting and stopping. Replaced motor and blower wheel. Cycled unit through quick dry. No more odd loud noise. Unit heats and tumbles. All functions pass.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Gaffney, SC 29341
Sam
Job Details: 01/26/2024
Found units drain pump propeller cracked not pushing water out also found sump and motor not running. All connections secure. Replaced drain pump and sump and motor. Cycled unit through diagnostics. All components working no leaking found. All functions pass.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Boiling Springs, SC 29316
Sam
Job Details: 01/26/2024
Found units back left burner not igniting. Burner getting gas. And electrode firing but not making contact. Realigned burner base and electrode rod. Unit now igniting properly. All functions pass.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Roebuck, SC 29376
Sam
Job Details: 01/26/2024
"Installed motor and wheel. Cycled unit for 10 minutes. Unit heats, tumbles, and sounds normal. All functions pass."
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Roebuck, SC 29376
Sam
Job Details: 01/26/2024
"Found same problem occurring with rollers and tray. Replaced rollers and tray from stock. Cycled unit multiple times all functions pass. No more noise.; used 1 W11685581 (Tray), and 1 W11252182 (Rollers) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE500M4HS
Near Asheville, NC 28801
Brian
Job Details: 01/25/2024
"Met David with ruscill construction. Inspected unit and was unable to locate model and serial tag. Contacted tech support and spoke to Rick. We looked all over the unit and couldnt find the tag. Informed raving that they will be responsible for the bill, because we cannot verify unit model and serial. His number is 614-965-9092. Total bill is 872.55 for Outer panel (W11662210) and 6 spacers (W11223467) replacement. Sr number (7738326170) business card in notes. ; O-emld tckt"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Waynesville, NC 28786
Matt
Job Details: 01/25/2024
Found auxiliary drain pump has failed. Will order.; ordrng 1 1901a (Auxiliary drain pump) and 1 L14jobcode (L14 job code)
We serviced a
KITCHEN AID OVEN
Model KOSC504ESS01
Near Lyman, SC 29365
Larry M.
Job Details: 01/25/2024
Unit uninstalled before I arrived Replaced thermal fuse in control panel checks o.k Customer approved repair of $312.00 blue book quote
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSC2352AF0
Near Taylors, SC 29687
Derek
Job Details: 01/25/2024
"Found customer has had a repeat issue of touching the cubed button, presumably with static electricity, had a shock then cubed key stops working. Spoke with Frigidaire Eric and advised of issue and asked about known issues similar. No known issues and UI or freezer door entirely has no ground wires. Going plug prong to chassis checks good. Outlet grounded. Gave est for UI of $434.04. Customer okd estimate. Will order. F12; ordrng 1 5304527031 (User interface)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Greenville, SC 29605
Larry M.
Job Details: 01/25/2024
"Checked error codes, none found. Ran calibration cycle checks o.k"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Greenville, SC 29615
Chris
Job Details: 01/25/2024
"Unit has bad cold water valve that scorched wire harness that seats on valve. Installed new parts. Failure was due to bad part. Called trade care and spoke with Bree . Bree advised when filing for claim that a new labor 2 man labor authorization can be Filled for due to bad part new problem . File number for call is call is 7738113006 ; used 1 W11316255 (Valve), and 1 W11449075 (Harness) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ17
Near Greer, SC 29651
Chris
Job Details: 01/25/2024
Unit is dead and will no wake. Outlet checks good. Removed rear control cover and noticed a burning smell . Unit has 120 to board. Will order ; ordrng 1 W11548534 (Control) and 1 W11642015 (Panel)
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Greer, SC 29651
Chris
Job Details: 01/25/2024
"Customer is very unsatisfied with unit . Customer has a long list of complaints from water levels, no rinse and spin option , spin speed, door lock and no fabric softener dispenser. Unit has no stored faults . Unit passes automatic diagnostics cycle. Showed customer how to fill unit with more water through heavy duty cycles with deep fill option. Advised Customer features cant be added to washer and that bc unit doesnt have certain features its no fault of unit. Called tech line and spoke with rich. Unit works as designed and design cant be changed . File number for call is 7738327033"
We serviced a
WHIRLPOOL MW OVEN COMBO
Model WOC54EC0HS04
Near Greer, SC 29651
Chris
Job Details: 01/25/2024
Customer states oven cavity will run all night and not turn off . Customer has to flip breaker to turn oven off. Customer states he caught oven running for 12 hours straight. Unit has a large number of f6-e4 faults . Unit has no extended parts coverage per entitlement . Customer claims to have extended warranty coverage through manufacture. Called safety team . Spoke with Monica . Monica gave parts and labor authorization. W1a4uw1wpl2 .Customer phone number is 864-567-7749; ordrng 1 W11297728 (Ui) and 1 2man and 1 N15 and 1 W11261167 (Control) and 1 Walldolly
We serviced a
WHIRLPOOL DRYER
Model MED7230HW3
Near Inman, SC 29349
Sam
Job Details: 01/25/2024
"Installed control and moisture sensor. Cycled unit through diagnostics checked sensing and sensor feedback both check good when testing. Cycled unit through normal cycle unit heats and tumbles, all functions pass."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Fairview, NC 28730
Brian
Job Details: 01/25/2024
Installed new fresh food damper. Tested and found all operations ok with no leaks detected. Did not move unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Ware Shoals, SC 29692
Jerry D.
Job Details: 01/25/2024
"Tube broken, valve inoperable, ordering, j13; ordrng 1 W11446814 (Valve) and 1 W11232485 (Tube)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Greer, SC 29651
Chris
Job Details: 01/25/2024
Installed new parts. Unit check is ok
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near Hendersonville, NC 28792
Brian
Job Details: 01/25/2024
Found water in unit when I arrived. Found f9E1 (product not draining) error code. Inspected and found drain hose kinked and knock out plug still in disposal. Removed knockout plug and corrected drain hose. Tested unit and found all operations ok at this ok with no leaks detected. Did not move unit.
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLBT3
Near Greenwood, SC 29646
Jerry D.
Job Details: 01/25/2024
"Same as last time, unit is 20 years old, wooden door panel is warped top left from dishwasher vent leaking, also unit leaking from door being warped, customer wants wooden panel replaced with a ss panel and handle, also controller has been getting wet from vent leaking, connections are bad and wiring harness, also ropes for door closers are broken, also hinges are worn out and worn through tub also causing leaking, also wash motor noisey, interface buttons are worn out and not responding properly, most of these parts are no longer available"
We serviced a
WHIRLPOOL FREEZER
Model WRT518SZFM02
Near Greenwood, SC 29646
Jerry D.
Job Details: 01/25/2024
"Found frezer door not sealing properly, unit is level, frez door to low, installed 2 shims 489467 from truck stock, door seal and operation chks ok"
We serviced a
KITCHEN AID DISHWASHER
Model KDTM4D4KPS0
Near Greenville, SC 29609
Larry M.
Job Details: 01/25/2024
F9E1 Not draining. Disconnected drain pump and cleaned pump. Ran test cycle. Checks o.kWlatham@ur.com
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Greenwood, SC 29649
Jerry D.
Job Details: 01/25/2024
Installed listed parts cycled unit through test and unit checks ok
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Spartanburg, SC 29301
Sam
Job Details: 01/25/2024
Checked unit for error codes only found oversuds error code. Cycled unit through drain and spin twice and quick wash once. Quick wash went perfect and 1 drain and spin went perfect. The other drain and spin cut off early the timer dropped from 16 minutes to 1 minutes and stopped without ever spinning. Customer also claims that unit sometimes doesnt drain. Most likely a main control problem. Will order parts.; ordrng 1 W11550649 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Taylors, SC 29687
Derek
Job Details: 01/25/2024
"Installed door. On arrival customer stated since last visit unit had developed a loud noise when opening and closing door that had not been present originally. Duplicated noise running damper test 3, it is excessively loud. Will order. L14 ; ordrng 1 WPW10479155 (Damper)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HW22
Near Campobello, SC 29322
Derek
Job Details: 01/25/2024
Installed parts. Cycled unit. Unit checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Greenwood, SC 29646
Jerry D.
Job Details: 01/25/2024
"Installed listed parts cycled unit through test and all functions are working properly fab softener also broken, ordering, j13; ordrng 1 W11094976 (Bezel)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Waynesville, NC 28786
Kari
Job Details: 01/25/2024
Installed parts. Unit checks ok W1A57J0NL1.5
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Canton, NC 28716
Kari
Job Details: 01/25/2024
"Took quick pics, found unit not dispensing water but still making ice. Installed new valve. Unit checks ok"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FPS03
Near Roebuck, SC 29376
Derek
Job Details: 01/25/2024
Installed parts. Pulled vacuum. Charged unit with recommended charge per data tag. Cycled unit. Unit checks ok. Policy adjust is K1A55Y0NL2
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Marshall, NC 28753
Kari
Job Details: 01/25/2024
Installed parts unit checks ok had office run cc for balance of $181.23 and emailed receipt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Boiling Springs, SC 29316
Sam
Job Details: 01/25/2024
Found units door swinging open. Found springs attached but weak will order springs.; ordrng 2 WPW10337934 (Spring)s and 2 WP8268990 (Bushing)s
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Greer, SC 29650
Chris
Job Details: 01/25/2024
Tenant states unit doesnt wash the dishes and dishes come out dirty. Tenant also states she has to wash dishes twice in order to be cleaned . Unit has f5 fault stored and unit continues to run with door open when in diagnostics mode. Unit also has heavy suds build up. Unit needs latch and cleaned with afresh . Unit also has food debri in sump. Gave customer a bluebook estimate for latch at $434.15 . Customer denied repair. Customer to seek new unit.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Greenville, SC 29609
Larry M.
Job Details: 01/25/2024
Installed drain pump and ran test cycle. Still no drain. Ordering sump and motor assembly ; ordrng 1 W11613480 (Sump and motor) and 1 J13jobcode (J 13 job code)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Spartanburg, SC 29303
Sam
Job Details: 01/25/2024
Found units thermals on heater blown replaced thermals using thermal kit. Unit now heats. Did find that when slightly moving power cord in outlet causes unit to stop completely and shut off or just stop heating. Advised customer get an electrician to take a look at the outlet. As for the dryer all components working all functions pass.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HW22
Near Campobello, SC 29322
Sam
Job Details: 01/25/2024
"Installed user interface, cycled unit, microwave and oven heat. Lights and door switches work. No error codes found. All functions pass. labor authorization w1a4q11nl2"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Clyde, NC 28721
Matt
Job Details: 01/25/2024
Found motor bearings had come apart and blower rubbing. Replaced motor and blower.. Checks o.k
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Marshall, NC 28753
Matt
Job Details: 01/25/2024
Helped K.R on this.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Seneca, SC 29678
Frank
Job Details: 01/25/2024
Replaced suspension.. tested cycle in diagnostics mode.. running working ok
We serviced a
JENN-AIR OVEN
Model JJW2830IL00
Near Seneca, SC 29672
Frank
Job Details: 01/25/2024
Replaced burnt board that reley shorted.. replaced wire.. tested working ok.. checked bb taking off TC control board under 1yr warranty.. paying 306 ..
We serviced a
MAYTAG WASHER
Model MVWC415EW2
Near Westminster, SC 29693
Frank
Job Details: 01/25/2024
Transmission grinding.. needs transmission..bb quoted$590. Declining repair..
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Greenwood, SC 29646
Jerry D.
Job Details: 01/25/2024
"Belt broken and roller squeeling, installed kit sent preid, cycled unit through test and unit checks ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Townville, SC 29689
Frank
Job Details: 01/25/2024
Unit running not cooling.. Bb labor x20 629.00 150 TC. 350 refrigerant recovery. 1129 total. Paid 564.50. Owe 564.50; ordrng 1 W10779331 (Compressor) and 1 WPW10239732 (Evaporator) and 1 WPW10643261 (EVAP) and 1 R134a (R134a) and 1 Sealedsystemtech (Sealed system tech) and 1 w11506635 (Access port) and 1 wpw10143759 (Dye drier)
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Greenville, SC 29615
Carl
Job Details: 01/25/2024
Found idler installed kit cycled unit to ck operation unit ck ok
We serviced a
MAYTAG WASHER
Model MVW7230HC
Near Greer, SC 29651
Carl
Job Details: 01/25/2024
Found unit unresponsive Verified voltage at Outlet and verified voltage at board removed power waited 30 secs applyed power unit responded with a power failure ran diagnostics and test cycle unit performed to factory specs unit ck ok
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Mauldin, SC 29662
Carl
Job Details: 01/25/2024
Found belt worn installed new dryer repair ki cycled unit ck ok; used 1 4392067 from stock
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Simpsonville, SC 29681
Carl
Job Details: 01/25/2024
Installed new agitator cycled unit to ck operation unit ck ok
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Greenville, SC 29607
Carl
Job Details: 01/25/2024
Ran diagnostics and cycled unit for a harvest; ordrng 1 W11539855 (Aug pump) and 1 N15 (Labor)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Simpsonville, SC 29681
Carl
Job Details: 01/25/2024
Found harness lose and hittinf side of the cabinet secured harness with zip tie cycled unit ck ok
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Duncan, SC 29334
Chris
Job Details: 01/25/2024
Unit has fast drip from hot water supply hose. No fault of unit. Customer to replace hoses. Vacuumed water out of pan. Unit check is ok
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Horse Shoe, NC 28742
Brian
Job Details: 01/25/2024
Installed new main harness and power chord. Tested unit and found all operations ok at this time.
We serviced a
WHIRLPOOL WASHER
Model WFW6605MW0
Near Gaffney, SC 29340
Sam
Job Details: 01/25/2024
Customer complaint is that unit is leaking water cannot find any cuts or holes in bellow found leaking coming from housing for fabric softener and detergent will order housing/drawer.; ordrng 1 W11524105 (Drawer)
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Fountain Inn, SC 29644
Carl
Job Details: 01/25/2024
Found harness hitting side of the cabinet secured harness with a zip tie cycled unit ck ok
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Lyman, SC 29365
Chris
Job Details: 01/25/2024
Unit has open heater due to vent restriction. Replaced heater from stock. Unit check is ok ; used 1 WP3387747 (Heater) from stock
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Greer, SC 29651
Larry M.
Job Details: 01/25/2024
Found heating element broken. Replaced element and ran test cycle. Checks o.k
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Greenville, SC 29607
Derek
Job Details: 01/24/2024
"Customer still having issue with loads getting off balance. Have not duplicated an unusual off balance load condition when testing w/ or w/o load but an off balance load fault has been stored in the past. Tub, ACU, suspension, motor, cam, and actuator have all been replaced. Called TECHLINE. Spoke w/ Austin. He advised it is normal for occasional loads to get off balance depending on the load. He recommended several loading practices to minimize this which has been discussed with customer. Per TECHLINE unit operating as designed. SR 7738319394"
We serviced a
WHIRLPOOL DRYER
Model WED66208C1
Near Marshall, NC 28753
Kari
Job Details: 01/24/2024
"Took quick pics, found unit not heating. Found the outlet had 240v to it but plug was very loose in the outlet. Found the left side of the outlet,est is starting to crack and the contacts inside the outlet dont look as shiny as they should and its starting to mark the prongs on the cord. Advised customer change outlet since it could turn into a fire hazard. Had office run cc for $125 and email receipt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Liberty, SC 29657
Frank
Job Details: 01/24/2024
Replaced door water line. Tested working ok.. stayed to make sure it didn't drip.. looks ok
We serviced a
WHIRLPOOL WASHER
Model NTW4519JW2
Near Easley, SC 29640
Matt
Job Details: 01/24/2024
Found 120 volts to main control. No l.e.d on control and no response. Will order control.; ordrng 1 W11607637 (Control) and 1 F12JOBcode (F12JOB code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Fletcher, NC 28732
Brian
Job Details: 01/24/2024
"Installed new ice maker and ice box fan. Tested fan, ice maker and all other functions observing for leaks and proper functions. At this time, all operations ok with no leaks detected. Did not move unit. Collected remaining 351.27"
We serviced a
KITCHEN AID RANGE
Model KSDG950ESS0
Near Hendersonville, NC 28791
Brian
Job Details: 01/24/2024
Found bake element not coming on. Inspected and found bake element broken. New Bake elemnt (W10779716) needed. Quoted customer 348.84 to complete repairs. Customer wished to proceed. Collected total . ; ordrng 1 W10779716 (Bake elemnt) and 1 J13 (Job code)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF707ESS01
Near Hendersonville, NC 28791
Brian
Job Details: 01/24/2024
"Found compressor running but partial frost pattern on evaporator, indicating a sealed system issue. Evaporator (WPW10608485) valve (W11580434) compressor (W10832994) dye drier (WPW10143759) Drip pan (W11457241) evap fan (W11033168) evap cover (W11211387) and ff evaporator (W11492867) needed. ; ordrng 1 W11457241 (Drip pan) and 1 W11033168 (Evap fan) and 1 W11211387 (Evap cover) and 1 W11492867 (Ff evaporator) and 1 WPW10608485 (Freezer evaporator) and 1 W11580434 (Valve) and 1 W10832994 (Compressor) and 1 WPW10143759 (Dye drier) and 1 X20 (Job code) and 1 Sealedsystemtech (Sealed system tech) and 1 R134a (R134a)"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Hendersonville, NC 28792
Brian
Job Details: 01/24/2024
"Unit unplugged when I arrived. Plugged unit in and found drain pump came on. Let pump time out. Found F8e1 (long fill) error code. Found hot water turned off. Turned hot water on and tested observing for leaks and proper functions. At this time, all operations ok with no leaks detected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Seneca, SC 29678
Frank
Job Details: 01/24/2024
Tried cycling ice maker won't rotate.. replaced cycled ok filled with water ok
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Easley, SC 29642
Larry M.
Job Details: 01/24/2024
"Installed main control and harness, unit is advancing to complete without running a cycle. Ran calibration cycle.Called techline and spoke to Travis advised to check gearcase.F0E5F7E4F7E3F6E3File number 7738313946; ordrng 1 W11449841 (Gearcase) and 1 J13jobcode (J13 job code)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ2
Near Easley, SC 29640
Matt
Job Details: 01/24/2024
"Replaced tub, checks o.kAuthorization w1a4lq0nl2"
We serviced a
KITCHENAID M/W OTR
Model KMHC319LSS00
Near Easley, SC 29640
Larry M.
Job Details: 01/24/2024
Removed side panel and found that the bottom switch stuck. Ordering both switches ; ordrng 2 W11197766 (Door switch)s and 1 J13jobcode (J 13 job code)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Easley, SC 29640
Larry M.
Job Details: 01/24/2024
"Inspected inner and outer tub for leaks, none found. Found that tub ring is leaking from right side. Ordering tub ring.; ordrng 1 W11590590 (Tub ring) and 1 J13jobcode (J 13 job code)"
We serviced a
KITCHEN AID COOKTOP
Model KICU509XBL00
Near Travelers Rest, SC 29690
Larry M.
Job Details: 01/24/2024
Checked the power supply to ensure to make sure there was enough power. Has F47 error code. Only left two burners are working properly. Called homeowners Insurance because part was unavailable. Homeowner insurance offered customer $250 towards replacement of unit. Error code F47Power supply from power control board to User Interface is missingor WIDE communication error between UI and power control board or an open fuse on the filter board; ordrng 1 W10607546 (Module)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Anderson, SC 29624
Jerry D.
Job Details: 01/24/2024
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
FRIGIDAIRE DRYER
Model FFRE4120SW
Near Duncan, SC 29334
Chris
Job Details: 01/24/2024
Customer states unit will not power on . Unit is disassembled upon arrival due to customer attempting repair . Unit has good voltage at terminal block. Push started drum with door switch closed and motor begins to energize and run but abruptly stops. Unit has shorted motor . Gave customer a bluebook estimate for repair at 893.13. Customer denied repair
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Duncan, SC 29334
Chris
Job Details: 01/24/2024
Installed new parts. Unit check is ok. New labor authorization is m1a4ey1nl1.5
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Mars Hill, NC 28754
Kari
Job Details: 01/24/2024
"Took quick,pics, found the agitator is getting stuff caught underneath. Filled tub and agitated agitator stayed on the gearcase shaft. Told customer if it continues to catch things underneath we would need to change the agitator. Gave cust est of $357.03 for agitator and labor. Customer will call back if she wants to proceed"
We serviced a
KITCHENAID COOKTOP
Model KCES550HBL00
Near Anderson, SC 29626
Jerry D.
Job Details: 01/24/2024
"Glass top damaged and knobs and switches, still in box, ordering, j13; ordrng 1 W10437092 (Switch) and 1 W10578768 (Switch) and 1 W10437094 (Switch) and 1 W11117250 (Switch) and 5 W10884728 (Knobs)s and 1 W11120989 (Black top)"
We serviced a
MAYTAG WASHER
Model MVWC416FW1
Near Anderson, SC 29625
Jerry D.
Job Details: 01/24/2024
Reset cntrl cycled test and calibration unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Anderson, SC 29621
Jerry D.
Job Details: 01/24/2024
"Door not sealing bottom of cabinet warped, not repairable, tline 3:40. John, 7738317894"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Gantt, SC 29605
Jerry D.
Job Details: 01/24/2024
"Filter housing missing a screw and housing came out of mount, reassembled housing installed screws from truck stock, unit chks ok"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Marshall, NC 28753
Kari
Job Details: 01/24/2024
"Took quick pics, found unit wouldnt start or do anything. Found the latch open installed new latch and now unit starts but theres a weird noise when it spins, found gearcase leaking oil into shield. Need parts for repair ; ordrng 1 W11449841 (Geacase) and 1 N15 (Job code) and 1 W10734521 (Slide), used 1 W11394572 (Latch) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Lyman, SC 29365
Sam
Job Details: 01/24/2024
"Installed valve, cycled unit through quick wash, all parts functioning, unit appears to be dispensing properly. All functions pass."
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Easley, SC 29642
Matt
Job Details: 01/24/2024
Released heater and control. Checks o.k