We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Liberty, SC 29657
Frank
Job Details:
10/06/2023
Bad grinding noise.. Replaced gearcase and splutch.. tested working ok..
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2597AEM2
Near Simpsonville, SC 29680
Jerry D.
Job Details:
10/06/2023
Installed listed parts cycled unit through test and unit checks okay
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Simpsonville, SC 29680
Jerry D.
Job Details:
10/06/2023
"Light module shorted, ordering, j13; ordrng 1 W11048980 (Lamp) and 1 W11032353 (Cover) and 1 W11032355 (Trim)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Simpsonville, SC 29681
Carl
Job Details:
10/06/2023
Installed new imk cycled unit got good fill uni ck ok
We serviced a
ELECTROLUX REFRIGERATOR
Model EW28BS85KS5
Near Simpsonville, SC 29681
Carl
Job Details:
10/06/2023
Unit is not repairable unit has rust out the backbehind the imk
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAE00
Near Simpsonville, SC 29681
Carl
Job Details:
10/06/2023
Found ui panel dim installed new control and ui unit ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Fountain Inn, SC 29644
Carl
Job Details:
10/06/2023
Installed new imk and facia cycled imk got good fill unit ck ck
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Easley, SC 29642
Frank
Job Details:
10/06/2023
Installed thermostat. Running and heating ok.. may need outlet.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Easley, SC 29640
Frank
Job Details:
10/06/2023
43. 71. Wash motor fail and heat fail. Replaced motor and board tested working. Heater ohm ok working..
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Zirconia, NC 28790
Sam
Job Details:
10/06/2023
Found unit scraping when drying found cracked blower replaced part checks ok
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX505ESS2
Near Simpsonville, SC 29681
Jerry D.
Job Details:
10/06/2023
"Not enough water coming into unit, found water valve overheated and filter housing is restricted, also pump is starved for water and not pumping srong, evaperator is clogged with hair and compressor has long runtimes, customer did not want to persuue repairs , charge card 125.00"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ0
Near Duncan, SC 29334
Chris
Job Details:
10/06/2023
Customer has heavy grease buildup inside of unit do tonight clean grease off dishes. Remove all grease from drain hose unit check is OK.
We serviced a
MAYTAG RANGE
Model MER7700LZ2
Near Leicester, NC 28748
Kari
Job Details:
10/06/2023
"Installed parts tested bake and broil unit checks, OK"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Asheville, NC 28805
Kari
Job Details:
10/06/2023
"Took quick pics found unit was leaking onto the floor from the freezer. Found the drain line and drain pan full of ice found the unit had the duck bill grommet on the drain extension in the back, The grommet head kind of melted together at the end, and there is debris in it, clogging the water from getting into the drain pan cut a V shape into the duck bill. Grandma took my steamer, cleared all ice and Debris cleaned condenser gave customer estimate for trip charge and labor of $229.99 customer agreed paid by check. Unit checks ok"
We serviced a
KITCHEN AID RANGE
Model KFGG504KPS1
Near Swannanoa, NC 28778
Kari
Job Details:
10/06/2023
"Took quick pics found unit not always lighting in the oven on bake. Found the dsi having intermittent failure. Also found the cooktop lr and rr burners orifices are in the wrong spot. Tried to switch them, rr orfice head broke. Center burner doesnt always catch flame all the way around and the flames are uneven clock will reset randomly need parts for repair need parts for repair ; ordrng 1 W11030413 (Knob) and 1 N15 (Job code) and 1 W11662402 (Burner head kit) and 1 W11560165 (Orifice cktp) and 1 W11557817 (RR) and 1 W11162730 (Dsi) and 1 W11088878 (Main contril)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV04
Near Swannanoa, NC 28778
Kari
Job Details:
10/06/2023
"Took quick pics, found there is ice forming on freezer door and inside freezer, there is a gap between the gasket and the mullion. Shimmed back right corner and relevedled feet. Couldnt get the gap to close. Also found the part of the freezer liner up against the mullion is sticking out about 1/8-1/4 of an inch where the fridge side is completely flush. Called techline spoke with Kurt, I sent him pictures of the liner and the doors. He put unit in for an exchange due to the freezer being over foamed and pushing the cabinet and mullion whirlpool will contact customer in a few days for next steps 7737496672 Kirt"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Brevard, NC 28712
Derek
Job Details:
10/06/2023
Installed parts and cycled unit. Unit checks ok.
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX305EBL0
Near Travelers Rest, SC 29690
Derek
Job Details:
10/06/2023
"Found unit making thin ice. Cycled diagnostics. Unit shows reservoir full with no water at all in reservoir. All other rest check good. Due to full reservoir no water will enter in diagnostics, brought out and ran fill. Very slow pressure coming into unit. Reservoir running out of water before a full slab can be made. Will order parts. N15; ordrng 1 WPW10485962 (Sensor) and 1 W10897719 (Valve) and 1 W11034363 (ACU) and 1 WPW10511923 (Thermistor)"
We serviced a
WHIRLPOOL RANGE
Model KCGS950ESS02
Near Black Mountain, NC 28711
Kari
Job Details:
10/06/2023
Installed parts unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Greenville, SC 29605
Matt
Job Details:
10/06/2023
Installed Ice maker part number w11548540! That was sent to customer. Cycled ice maker. Ice maker rotated and filled with water. All functions pass
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Greenville, SC 29605
Matt
Job Details:
10/06/2023
"Replaced valve, installed water line and pressure reducer. Aligned doors. Flushed water line. All functions pass."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Greer, SC 29651
Matt
Job Details:
10/06/2023
Found corrosion on pantry ui. Found service pointer w11218221 on l.e.d control. Found g.f.2 control not powering up facial heater and ice maker fill tube heater. Ui also missing segments in display. ; ordrng 1 W10843055 (Control) and 1 W10830288 (Kit) and 1 W10758049 (Ui drawer) and 1 W11387386 (Ui dispenser) and 1 L14jobcode (L14 job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Duncan, SC 29334
Chris
Job Details:
10/06/2023
Found loose connection on augar. Re seated connection. Unit check is ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Campobello, SC 29322
Chris
Job Details:
10/06/2023
Installed new parts. Unit check is ok . New labor authorization is w18w040nl1.5
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Travelers Rest, SC 29690
Derek
Job Details:
10/06/2023
Installed control. Cycled unit. Unit not tripping breaker and loads running properly. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Simpsonville, SC 29681
Matt
Job Details:
10/06/2023
Evacuated system. Replaced compressor. Pressure tested and found no leaks. Pulled a vacuum and weighed in 1.67 ounces of r600a. All functions pass.
We serviced a
MAYTAG WASHER
Model MVWC350AW1
Near Fair Play, SC 29643
Frank
Job Details:
10/06/2023
Replaced valve tested working ok. Had long drain code on it.. may need drain pump oil all over components gearcase and motor. Not advancing in cycles; ordrng 1 W11454741 (Gearcase) and 1 WPW10006355 (Actuator) and 1 W11158830 (Capacitor) and 1 W10721967 (Cam) and 1 Drainpump (Drain pump) and 1 W11497303 (Motor) and 1 W10484689 (Control board)
We serviced a
MAYTAG RANGE
Model MER7700LZ2
Near Taylors, SC 29687
Matt
Job Details:
10/06/2023
Found finish cooking off on top. Week order new top.; ordrng 1 W11548507 (Top) and 1 L14jobcode (L14 job code)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Zirconia, NC 28790
Sam
Job Details:
10/06/2023
Found unit locking and not unlocking when unplugged will order parts.; ordrng 1 W11603810 (Control) and 1 W11307244 (Lid lock)
We serviced a
WHIRLPOOL WASHER
Model NTW4519JW2
Near Zirconia, NC 28790
Sam
Job Details:
10/06/2023
Found unit thinks its full of water checked pressure tube no kinks anywhere will have to order control.; ordrng 1 W10899966 (Drain hose) and 1 W11607637 (Control)
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Zirconia, NC 28790
Sam
Job Details:
10/06/2023
Found strike broken causing lid to not lock and proceed with cycling will order strike.; ordrng 1 W11457841 (Strike)
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Greer, SC 29651
Chris
Job Details:
10/06/2023
Customer states unit runs but will not heat and has damaged door seal . Ordering parts for repair ; ordrng 1 Hitempglue and 1 W10906683 (Door sea l) and 1 WP695737 (Door)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Zirconia, NC 28790
Sam
Job Details:
10/06/2023
Found cracked blower wheel scraping against blower housing will order parts; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel) and 1 4392065 (Dryer repair kit)
We serviced a
KITCHEN AID RANGE
Model KCGS556ESS02
Near Seneca, SC 29672
Frank
Job Details:
10/06/2023
Rr comes on still sparking.. installed spark module no difference.; ordrng 1 W11507532 (Ignitor) and 1 W11561449 (Harness) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Hendersonville, NC 28791
Brian
Job Details:
10/06/2023
"Found unit missing level legs, causing unit to slide around laundry room. Also found tub ring incorrect, allowing for the possibility of water to splash out of dispenser. 4 Level leg (WPW10687506) and Tub ring (W11590590) needed. ; ordrng 4 WPW10687506 (Level legs)s and 1 W11590590 (Tub ring) and 1 L14 (Job code)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Hendersonville, NC 28792
Brian
Job Details:
10/06/2023
"Unit in 386. Unit pulled out when I arrived. Found no ice maker installed in unit. Installed ice maker and tested. At this time, all operations ok with no leaks detected. Did not move unit. Left pulled out in same position when i arrived."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Asheville, NC 28803
Brian
Job Details:
10/06/2023
"Tested unit and found motor getting proper voltage but not running. Installed new pump and motor assembly and tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Belton, SC 29627
Jerry D.
Job Details:
10/06/2023
"Water valve buzzing and no water coming out, installed valve sent prei"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Pelzer, SC 29669
Jerry D.
Job Details:
10/06/2023
"Motor vibrating, installed motor sent preid, cycled unit through test and unit chks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Simpsonville, SC 29680
Jerry D.
Job Details:
10/06/2023
"Temps 36@1, Installed imk connector in tight, imk filled chks ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Zirconia, NC 28790
Sam
Job Details:
10/05/2023
Cannot locate
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Pelzer, SC 29669
Jerry D.
Job Details:
10/05/2023
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Pelzer, SC 29669
Jerry D.
Job Details:
10/05/2023
"Installed new heater sent preid, cycled unit through test and no leaks found unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS55SIHZ006
Near Pelzer, SC 29669
Jerry D.
Job Details:
10/05/2023
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS06
Near Black Mountain, NC 28711
Derek
Job Details:
10/05/2023
Found unit has still had a defrost issue. Unit is defrosting some because it takes around 2 months to fully frost up. Entire coil is frosted up but with a wetter light frost which melts quickly. No ice or frost found in freezer from air leak no excess moisture found in ff section. Heater 35 ohms good pulls 3.5 amps in defrost good. Spoke with Bruce with TECHLINE. He advised liner/ cabinet needs to be sealed as well as where any plastic or sealed system tubing enters liner. Liner/ cabinet has been sealed. No other recommendations made by TECHLINE. Ran defrost multiple times and last time running it noticed fan started running after it had been in defrost several minutes but display still showing unit in defrost. Control has been replaced already. Replacing control and fan together. SR7737491047S17; ordrng 1 WPW10120827 (Control) and 1 WPW10128551 (Fan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Arden, NC 28704
Brian
Job Details:
10/05/2023
"Found freezer door not sealing properly at top, causing frost to form. Used heat and adjusted gasket and ensured it was sealing properly. At this time, all operations ok with no leaks detected. Did not move unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Horse Shoe, NC 28742
Brian
Job Details:
10/05/2023
"Found compressor attempting to run, and is running loudly. Sealed system repairs needed. Found sealed system repairs covered under warranty. Compressor (W11370574) start device (WPW10197428) capacitor (WPW10662129) coupler (W11504415) coupler (W11504431) coupler (W11506619) evaporator (W11546692) coupler (W11504448) coupler (W11506620) dye drier (wpw10143759) r600a. Collected 150 for service call.; ordrng 1 W11370574 (Compressor) and 1 WPW10197428 (Start device) and 1 WPW10662129 (Capacitor) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler) and 1 W11546692 (Evaporator) and 1 W11504448 (Coupler) and 1 W11506620 (Coupler) and 1 X20 (Job code) and 1 Sealedsystemtech (Sealed system tech) and 1 wpw10143759 (Dye drier) and 1 R600a (R600a)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Mills River, NC 28759
Brian
Job Details:
10/05/2023
"Installed new ice maker and fill tube heater. Tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected. Did not move unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Greenville, SC 29607
Carl
Job Details:
10/05/2023
"Found filter head worn j13 ; ordrng 1 W11346622 (Filter tank assembly), tckt not sent, faulty send-to target"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Greenville, SC 29607
Carl
Job Details:
10/05/2023
Compressor locked up x20; ordrng 1 W11547313 (Compressor) and 1 W11504416 (8.5) and 1 W11504431 (7.5) and 1 W11506621 (6 nk) and 1 W11506635 (Schraider valve) and 1 X20 (Labor)
We serviced a
MAYTAG WASHER
Model MVWC350AW1
Near Fair Play, SC 29643
Frank
Job Details:
10/05/2023
Replaced valve tested working ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Candler, NC 28715
Derek
Job Details:
10/05/2023
Found torn friction sleeves. Also hinge cutout that sits over hinge pin on tub bent so door jumps up when closing. Needs to be bent back over pin. ; ordrng 2 WP8268961 (Pads)s
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Candler, NC 28715
Derek
Job Details:
10/05/2023
Found drawer off track and track bent so it will not reengage guide. Installed new guide and straightened track. Drawer installed. Unit checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Fountain Inn, SC 29644
Carl
Job Details:
10/05/2023
Ran diagnostics and cycled no error codes ck good but unit is in a plastic pan and is uot sitting flat advised customer of issue unit ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ1
Near Candler, NC 28715
Derek
Job Details:
10/05/2023
Customer stated unit seemed to be drying poorly found loose connection at heater repaired connection. Cycled diagnostics. No faults. Cycled test mode. Heater drawing 7 amps during heat test. Filled rinse aid dispenser. Advised customer of use of rinse aid to improve drying and proper loading and operation for optimum performance. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM00
Near Canton, NC 28716
Derek
Job Details:
10/05/2023
Installed doors. Cycled unit. Unit checks ok. Policy adjust W18VSP0NL1.5
We serviced a
KITCHENAID OVEN
Model KOSE900HSS20
Near Hendersonville, NC 28791
Brian
Job Details:
10/05/2023
Found f8e0 (cooling fan running at slower rate) error. Customer also concerned about temps not being correct. Installed new fan and found it now operating with no error code. Found Control (W11294388) control (W11294389) and thermostat (W11598120) console (W11598225) in need of replacement. ; ordrng 1 W11294388 (Control) and 1 W11294389 (Control) and 1 W11598120 (Thermostat) and 1 W11598225 (Console) and 1 Q16 (Job code)
We serviced a
MAYTAG DRYER
Model MED7230HC1
Near Travelers Rest, SC 29690
Matt
Job Details:
10/05/2023
F2e1 error ui stuck key Ran ui test.Found unit cuts off after a few seconds of run time. Will order motor and controls ; ordrng 1 W11413567 (Ui control) and 1 W11441687 (A.C.U) and 1 WP697772 (Blower) and 1 279787 (Motor) and 1 Q16jobcode (Q16 job code)
We serviced a
WHIRLPOOL OVEN
Model WEG745H0LZ4
Near Slater-Marietta, SC 29661
Matt
Job Details:
10/05/2023
"Replaced trim, checks o.k"
We serviced a
KITCHEN AID REFRIGERATOR
Model KSSC42FMS00
Near Seneca, SC 29672
Matt
Job Details:
10/05/2023
"Recovered refrigerant. Replaced compressor, drier filter, evaporator. Pressure tested. Unit held pressure. Pulled a long vacuum. Unit held vacuum. Weighed in 7.5 ounces of 134a. Advised customer to watch unit foot a week.F.C collecting payment on his computer."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Etowah, NC 28729
Brian
Job Details:
10/05/2023
Found left and right fresh food gasket torn and not sealing properly. New left and right door gasket needed. Installed right door gasket. LH Gasket (W10830162); ordrng 1 W10830162 (Door gasket) and 1 J13 (Job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Etowah, NC 28729
Brian
Job Details:
10/05/2023
Found left door switch broken. Installed new switch and tested. Found all operations ok with no leaks detected. Did not move unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Hendersonville, NC 28739
Brian
Job Details:
10/05/2023
"Customer said that leak has been resolved. Concern is that gasket is torn and when closing left door, right door pushes open sometimes. Attempted to adjust doors and unit but it had no effect. I informed and showed customer, the proper way to open the doors, to ensure they are closing and sealing properly. Quoted customer 433.58 to replace gasket (W10830274) Customer did not wish to proceed with repairs at this time. Collected 150 via cash. Gasket (W10830274)"
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW3
Near Flat Rock, NC 28731
Brian
Job Details:
10/05/2023
Installed new cam and belt. Tested unit and found all operations ok at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Zirconia, NC 28790
Sam
Job Details:
10/05/2023
Found crack at drain pump and improper function of drain pump will order parts.; ordrng 1 W10919003 (Drain pump) and 1 W10899966 (Drain hose) and 1 W10371566 (Outer tub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Greenwood, SC 29646
Jerry D.
Job Details:
10/05/2023
"Installed freezer door, cycled ice and water no leaks found unit checks ok"
We serviced a
KITCHEN AID MW OVEN COMBO
Model KOCE500ESS11
Near Greer, SC 29651
Chris
Job Details:
10/05/2023
Customer states unit will fail/not function /show ? Mark and tell customer to open close door at several minutes of run time. Unit does not fail during use but wont start next cooking cycle at times. Unit has several inverter faults . Called tech line and spoke Andrew. Fault/failure occurred when on the phone with tech line . Andrew states to replace door switches. File number for call is 7737490681 . Gave customer a blue book estimate for repair with 2 men tax and shipping at 612.06 . Ordering parts for repair ; ordrng 1 W11449277 (Wire harness) and 1 2man and 1 Walldolly and 1 Rcmaonly and 1 N15
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FPS01
Near Greer, SC 29651
Chris
Job Details:
10/05/2023
Found broken wires on imk fill tube. Ordering for repair ; ordrng 1 W11557001 (Imk) and 1 W11366500 (Fill tube)
We serviced a
MAYTAG MICROWAVE
Model MMW9730FZ05
Near Greer, SC 29651
Chris
Job Details:
10/05/2023
"Customer states unit will work for several seconds than shut down. Unit has no stored faults. Ran unit check. Unit never shut down but doesnt heat. At times unit control panel will freeze and unit will began to heat. Unit is a microwave/oven combo . 10 year limited parts warranty only covers elements and cavity on this model . Called tech line and spoke with Austin. Customer states they performed several breaker flips yesterday and symptoms still remain. Austin advised to replace. wide interface board and appliance manger . File number for call is 7737489911. Gave customer a bluebook estimate with 2 men ,parts,labor, shipping and tax at $1096.24. Customer will take 30 days to decide"
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Taylors, SC 29687
Chris
Job Details:
10/05/2023
Customer states bake element broke and created small fire in oven cavity and control sparked from rear. Called safety team and spoke with misty. No labor or parts or labor authorization;will be issued. Trade care advised to give customer a quote for parts and labor to customer . Gave customer a blue book estimate for control at $501.50 for element labor and control install. . Customer will decide on repair . File number for call is 7737443351
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA01
Near Greenville, SC 29615
Chris
Job Details:
10/05/2023
Customer has extensive floor damage due to unit leaking. Several machines set up to dry floors as noted in pictures. Customer states plumber has told her unit has leak from drain hose.unit has been uninstalled and running jn a pan for the last 24 hours. Customer states unit hasnt leaked since unit has been uninstalled . Customer has picture from plumber showing drain hose from cabinet leaking due to not being properly installed from factory . Uploaded picture from plumber. Re installed hose . Uploaded picture of re installed hose . Customer doesnt want unit in her home and doesnt trust unit. Called tech line and spoke with Bruce . Bruce advised all he could document problem. Cant deem unit unrepairable. File number from techline is 7737487222. Called trade care and spoke with James . Documented findings with James. James advised unit will not replaced . File number for call is 7737406374 . Unit check is ok . No leaks. Customer to call dealer and customer service .
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Clyde, NC 28721
Kari
Job Details:
10/05/2023
"Took quick pics, found unit not spinning, found when I tipped unit up, belt and shield had been stripped off. Looks like the screws came of of the shield and the cam hit it busting the cam and ripping the belt. Installed new cam and belt. Unit checks ok; used 1 W11239857 (Belt), and 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Greenwood, SC 29649
Jerry D.
Job Details:
10/05/2023
"Cycled unit through test and no codes found then cycled unit through spin with wet clothes, customer verified spin ok, unit chks ok"
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Hodges, SC 29653
Jerry D.
Job Details:
10/05/2023
"Unit dead, volts and polarity good, actuator tests bad, ordering, j13; ordrng 1 W11578932 (Cntrl) and 1 W11398781 (Actuator)"
We serviced a
KITCHEN AID OVEN
Model KEBS109BSS00
Near Simpsonville, SC 29681
Carl
Job Details:
10/05/2023
Installed new thurmal fuse ran diagnostics ckok cycled unit to 350? unit was not heating ck voltage relay power in when called for no voltage out bad relay wall dolly will colledct bal on return ; ordrng 1 Wp9752759 (Relay)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Simpsonville, SC 29681
Carl
Job Details:
10/05/2023
Agitator is split and cap is cracked j13; ordrng 1 W11550891 (Agitator) and 1 W11269211 (Cap) and 1 J13 (Labor)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS1
Near Zirconia, NC 28790
Sam
Job Details:
10/05/2023
Installed parts ran unit found wash motor still not working double checked connections still not functioning will order parts. ; ordrng 1 W11460946 (Pump and motor) and 1 W11677715 (Wire harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS03
Near Belton, SC 29627
Jerry D.
Job Details:
10/05/2023
"Imk code imk wont run in test, ordering, j13; ordrng 1 W11485529 (Imk)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM00
Near Canton, NC 28716
Kari
Job Details:
10/05/2023
Installed parts helped de unit checks ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Greenville, SC 29615
Chris
Job Details:
10/05/2023
"Customer states unit gets off balance easily . Found feet need adjustment, adjusted feet, unit check is ok."
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JB3
Near Westminster, SC 29693
Frank
Job Details:
10/05/2023
Switch bad replaced tested working ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Westminster, SC 29693
Frank
Job Details:
10/05/2023
Ignitor not getting 120v. Ordering board. New ignitor as well. ; ordrng 1 W11620481 (Control board) and 1 W11590294 (Ignitor) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL WASHER
Model CET9100GQ2
Near Seneca, SC 29672
Frank
Job Details:
10/05/2023
Called Techline Sr 7737485913.. f27 over suds code. Looks like too much soap being used machine not washing it out all the way.. Techline suggestions new harness 2 man job. 500 x2. Labor. W11610799 harness 40.00. pressure sensor. Wpw10448876 64.31. pressure hose w11252474 20.00. .if customer wants work done will call back.quoted $1257
We serviced a
KITCHEN AID REFRIGERATOR
Model KSSC42FMS00
Near Seneca, SC 29672
Frank
Job Details:
10/05/2023
Took pictures before work was done of the scratches on the floor.. replaced compressor. Pulled vacuum charged system with r134a 7.5 oz.. running ok cooling ok..
We serviced a
MAYTAG DRYER
Model MEDB855DC3
Near Taylors, SC 29687
Chris
Job Details:
10/04/2023
Unit has open thermal fuse. Gave customer a bluebook estimate for repair at $318.49. Installed new fuse. Unit check is ok ; used 1 W10909685 (Fuse) from stock
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Campobello, SC 29322
Chris
Job Details:
10/04/2023
Found broken strike . Replaced from stock . Unit check is ok ; used 1 W11457841 from stock
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Pickens, SC 29671
Sam
Job Details:
10/04/2023
Parts installed ran unit through drain and spin and diagnostics unit checks ok. Called Trade care they would not authorize 2 man on gear case.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Moore, SC 29369
Sam
Job Details:
10/04/2023
Replaced door name plate wont stick will re order.found igniter not starting when on bake will order igniter and gas valve. ; ordrng 1 L14jobcode (L14 job code) and 1 W11176454 (Igniter) and 1 WP98014893 (Gas valve) and 1 W11178521 (Nameplate)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Horse Shoe, NC 28742
Matt
Job Details:
10/04/2023
"Installed fan, gr0mmet and blade, checks o.k"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Asheville, NC 28803
Kari
Job Details:
10/04/2023
"Took quick pics, found units lights out. And rocker switch is missing. Installed new switch unit checks ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Salem, SC 29676
Frank
Job Details:
10/04/2023
Installed fan tested working ok
We serviced a
JENN-AIR MW OVEN COMBO
Model JMW2427IL02
Near Six Mile, SC 29682
Frank
Job Details:
10/04/2023
Installed parts. Tested heating up good fan running ok.. calibrated. Brought temp up 10 degrees..
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL03
Near Six Mile, SC 29682
Frank
Job Details:
10/04/2023
Put in EVAP cover came with harness and fan.. tested working ok
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Hendersonville, NC 28792
Brian
Job Details:
10/04/2023
Found blower and motor damaged out of box. Also found blower housing warped. Blower wheel (WP697772) motor (W11364931) blower housing (WPW10211911) 3 screws (WP693995) noise reduction kit (W11401018) needed. ; ordrng 1 WP697772 (Blower wheel PLEASE CHECK) and 1 W11364931 (Motor) and 1 WPW10211911 (Blower housing) and 3 WP693995 (Screw)s and 1 Pleasecheckparts (Please check parts) and 1 W11401018 (Noise reduction kit) and 1 Q16 (Job code)
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS2
Near Hendersonville, NC 28791
Brian
Job Details:
10/04/2023
Found cooktop scratched and damaged. Installed new cooktop and tested. Found all operations ok at this time. Did not move unit.
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ1
Near Zirconia, NC 28790
Brian
Job Details:
10/04/2023
Found user interface pixelated and not responsive with cooling fan running. Cycled power to unit and found ui responsive but not heating and fan still running with cavity light not coming on. Found User interface (W11335274) and Main control (W11113848) in need of replacement. Quoted customer 1297.30 for complete repair and 655.68 for main control only. I recommended customer replace both. Customer understood and did not wish to proceed with repairs at this time. Collected 150 for service call. Did not move unit
We serviced a
WHIRLPOOL RANGE
Model KSDB900ESS4
Near Gaffney, SC 29340
Derek
Job Details:
10/04/2023
Found conversion to LP was never performed on unit. Gave est for labor and service charge of $199. Customer okd est and had conversion kit. Installed spuds and flipped regulator cap stem. Cycled unit. Unit checks ok.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Spartanburg, SC 29307
Derek
Job Details:
10/04/2023
Found suspension bounce when pushing down on tub. No leak found water pump possibly bouncing out during cycle. Will order. J13; ordrng 1 W11217817 (Suspension)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW0
Near Asheville, NC 28805
Kari
Job Details:
10/04/2023
Quick pics found dryer squealing as soon as you turn it on installed new dryer repair kit due to the idler pulley. Been worn out unit now checks OK?
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Asheville, NC 28805
Kari
Job Details:
10/04/2023
"Took quick pics, found unit DOA found there was no power to the ACU found the inside the junction box The cord connector and terminal block was completely black and it looks like some of the wires burnt holes into the screws. This happened while I was in the middle of a cycle so it shorted out the motor and the motor is now showing an open line. Will need parts for repair; ordrng 1 W11568793 (Harness) and 1 W11416362 (Sump) and 1 W11629911 (Contrl) and 1 W11365011 (Cord) and 1 S17 (Job code)"