We serviced a
WHIRLPOOL RANGE
Model WFE540H0AS0
Near Pickens, SC 29671
Matt
Job Details: 10/25/2023
"Ran test for baking element, test failed. Removed cover to inspect baking element. Found open in element circuit. Blue book price for element 269.00864-310-9011 Berverly Baker text Customer approved and is paying 150.00 today and 119.00 when part is installed.; ordrng 1 C1jobcode (C1 job code) and 1 W10779716 (Bake element) and 1 Anytech (Any tech)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Greer, SC 29651
Matt
Job Details: 10/25/2023
Freezer temperature 0 degrees Was able to cycle ice maker and it filled with water properly. Advised customer ice maker is needed. Blue book estimate 358.00 customer approved and is paying 179.00 today 179.00 when ice maker is installed.; ordrng 1 W10884390 (Ice maker) and 1 F12jobcode (F12 job code)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Greer, SC 29650
Chris
Job Details: 10/25/2023
"Found shorted lid switch and squeal from gearbox Installed new parts. Unit check is ok .new labor authorization is w194wu0nl1.5; used 1 W11449840 (Gearcase), and 1 W11394572 (Latch) from stock"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Fountain Inn, SC 29644
Jerry D.
Job Details: 10/25/2023
"Magtube shorted, ordering, j13; ordrng 1 W11222648 (Diode) and 1 W11541670 (Magtube)"
We serviced a
KITCHEN AID DISHWASHER
Model KDFE204KBS1
Near Simpsonville, SC 29680
Jerry D.
Job Details: 10/25/2023
"72 code pump motor inoperable, ordering , j13, customer upset advised to call customer service; ordrng 1 W11243648 (Sump assy)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSS25C4MGZ06
Near Pelzer, SC 29669
Jerry D.
Job Details: 10/25/2023
Mr said he already cancelled
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Moore, SC 29369
Sam
Job Details: 10/25/2023
"Found unit not heating, Found high limit tstat giving 0L when checking ohms thermal fuse and heater both check good replaced hi limit tstat cycled unit all functions pass"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507ESS01
Near Simpsonville, SC 29681
Carl
Job Details: 10/25/2023
Found restriction at the evap x20 ; ordrng 1 Wpw10608485 (Freezer evap) and 1 X20 (Labor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5JHGXRQ02
Near Liberty, SC 29657
Frank
Job Details: 10/25/2023
Pin broke off housing. Mechanism flopping down. Need housing. Called Techline Sr 7737639145 says to order door transfer parts.. parts may not be available..; ordrng 1 2308225W (Freezer door) and 1 2manjob (2man job) and 1 SendMAwithfc (Send MA with fc) and 1 2205686 (Delay mechanism) and 1 WPW10224328 (Spring) and 1 2304355 (Door mechanism) and 1 WP2180353 (Ice chute door) and 1 WP2255431B (Lever)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2311LW0
Near Greenville, SC 29605
Carl
Job Details: 10/25/2023
Cycled imk found valve getting voltage dispenser door has a void and is frozen will not dispense cycled imk again and got good fill basically i burped the system
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Alexander, NC 28701
Kari
Job Details: 10/25/2023
"Took quick pics, found unit had 7-1 code stored and unit will start to spin then go to done. Found the cap showing 50 micro ferres which is in range. Found the shifter motor not moving, installed new shifter ran diagnostic test. Unit checks ok ; used 1 W11481722 (Shifter) from stock"
We serviced a
MAYTAG RANGE
Model MER8800FZ5
Near Asheville, NC 28805
Kari
Job Details: 10/25/2023
"Took quick pics, found unit had sparked and started to sizzle and smell electrical. Found terminal block in good shape but the bake element had melted and arched and grounded itself to the bottom of the oven. Called safety team reported findings they updated authorization to include parts will need board and element for repair. Pre scheduled customer for 11/3 pmM194XK0WPL1 7737610179 ; ordrng 1 W10779716 (Bake element) and 1 W11594263 (Control) and 1 L14 (Job code)"
We serviced a
KITCHENAID M/W OTR
Model KMLS311HBS3
Near Pickens, SC 29671
Frank
Job Details: 10/25/2023
Tested buttons working ok. Took pic of peel looks like water condensation . Not repairable.. found no other issues;
We serviced a
JENN-AIR ICE MACHINE
Model JUIFN15HX01
Near Greenville, SC 29605
Carl
Job Details: 10/25/2023
"Found voltage to the circulation pump, pump not running replaced part checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Greenville, SC 29605
Carl
Job Details: 10/25/2023
Installed new door called ed@ techline door wont lineup sr# 773766344 he is sending it for review
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near Weaverville, NC 28787
Kari
Job Details: 10/25/2023
"Took quick pics, found unit not spinning properly and its throwing the clothes to one side. Found when unit is in high speed spin the basket is wobbling unevenly and the basket is bouncing more than it should on the suspension. Found hub yoke had wear marks on the U and not holding basket onto shaft correctly. Gave customer est for suspension and hub. She declined the suspension but gave new est for hub of $329.33. Customer agreed. I installed new hub, cleaned the inside of the agitator and leveled feet. Ran drain and spin and high speed spin test basket now spins a lot more evenly and no longer wobbling in the tub. Unit checks ok. Had office run cc for full amount and email receipt. ; used 1 W10528947 (Hub) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Mars Hill, NC 28754
Kari
Job Details: 10/25/2023
"Took quick pics, found unit not making ice or dispensing water found valve showing Ol installed new valve unit checks ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Liberty, SC 29657
Frank
Job Details: 10/25/2023
"Drain hooked to a vent extension. Was bad not letting water flow, drain good to drain unit. Moved drain line to drain pipe direct. Tested working ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Horse Shoe, NC 28742
Derek
Job Details: 10/25/2023
Installed parts pulled vacuum. Charged unit with recommended charge per data tag. Cycled unit. Good pressure high and low. Unit checks ok. Policy adjust is W194YB1NL1.5
We serviced a
WHIRLPOOL DRYER
Model WED7500GW0
Near Alexander, NC 28701
Kari
Job Details: 10/25/2023
"Took quick pics, found units door switch paddle missing. Found if you can press whats left of the paddle it will run and heat. Gave customer est of $258.45. Customer agreed paid in full by check. Installed new door switch unit checks ok; used 1 WP3406107 (Switch) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Alexander, NC 28701
Kari
Job Details: 10/25/2023
"Took quick pics, found unit not dispensing ice but you can hear the motor humming but it wont push the ice out. Either direction. Had the door open and pressed down switch to watch teeth and the teeth never moved either crushed or cubed. Need auger motor and yoke for repair. Customer also had concerns of things freezing on the left side top shelf and under the ice box. My temp coupler on both of those spots are sitting about 36-37 degrees. Checked function of air damper and fans in diagnostics found the fan and the damper coming on and off as it should. Turned temps in the fridge up 2 degrees to see if that will help with the freezing of certain items. Gave cust est of $462.36 customer agreed. Had office run cc for $150 and email receipt customer will owe $312.36 on completion ; ordrng 1 W11671282 (Auger motor) and 1 WP63052-2 (Yoke) and 1 L14 (Job code)"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSC503ESS01
Near Hendersonville, NC 28792
Derek
Job Details: 10/25/2023
Helped bm. Unit checks ok.
We serviced a
WHIRLPOOL M/W OTR
Model WML55011HS07
Near Columbus, NC 28722
Derek
Job Details: 10/25/2023
Helped bm. Unit checks ok. Policy adjust is W194ZE0NL2
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM11
Near Pendleton, SC 29670
Frank
Job Details: 10/25/2023
Big gap between left side if fridge door and cabinet.. heated up seal molded to cabinet.. if it doesn't stay would change door LW10680727.
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW2
Near Moore, SC 29369
Sam
Job Details: 10/25/2023
"Put unit in diagnostics found f5E3, F5E2, found lid lock was being blocked not wanting to close lid Al the way removed blockage all functions pass collected trip charge of 150.00"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Easley, SC 29642
Sam
Job Details: 10/24/2023
"Found unit not wanting to put water in, cycled unit through diagnostics found no error codes checked pressure tube found kink in pressure tube behind back panel unkinked pressure tube cycled unit through quick wash unit fills with water again all functions pass."
We serviced a
WHIRLPOOL DRYER
Model WED6150PW0
Near Franklin, NC 28734
Kari
Job Details: 10/24/2023
Took quick pics found unit not heating found high limit thermal to be Open installed new thermal unit checks OK; used 1 WP3977767 (Thermal) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Franklin, NC 28734
Kari
Job Details: 10/24/2023
"Took quick pics found unit would not go through the cycle also found it would not spin the agitator, Found the micro fair reading on the capacitor, too low and the shifter motor is not moving. Installed both of those parts ran diagnostic test unit checks, OK; used 1 W10913953 (Shifter), and 1 W11395618 (Capacitor) from stock"
We serviced a
WHIRLPOOL WASHER
Model ntw4519jw2
Near Easley, SC 29640
Sam
Job Details: 10/24/2023
Found crack in outer tub near drain pump will order tub; ordrng 1 W10371566 (Tub outer)
We serviced a
MAYTAG OVEN
Model CWE550
Near Greenville, SC 29615
Chris
Job Details: 10/24/2023
Unit has stuck relay on control. no parts are available.
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WET4024HW0
Near Simpsonville, SC 29681
Jerry D.
Job Details: 10/24/2023
"Installed listed parts cycled unit through test and E4 code, Unit is stuck in agitation, in test and in spin cycle, but giving a door lock code, ordering j13; ordrng 1 W11187717 (Actuator)"
We serviced a
WHIRLPOOL RANGE
Model wfe535s0lz2
Near Easley, SC 29640
Sam
Job Details: 10/24/2023
Found back left and back right of cook top coming apart will order cooktop.; ordrng 1 W11156895 (Cooktop)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Salem, SC 29676
Frank
Job Details: 10/24/2023
7-1 code no heat. Heater circuit checked ok.heater getting hot. not clearing error code after diagnostics mode. Ordering board; ordrng 1 W11637581 (Control board)
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Simpsonville, SC 29681
Carl
Job Details: 10/24/2023
Found vent collapsed causing a lint build up and burned the harness heater cycle and hi limit damaged
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Sylva, NC 28779
Kari
Job Details: 10/24/2023
"Took quick pics, found unit had a hum coming from The condenser line that goes to the compressor. I put foam under the condenser and also Moved the lines around until the buzzing was no longer there but after I left the customer called back and told The Office that it was still too loud so I had The Office set customer up with a supervisor; ordrng 1 Needsuper and 1 Q16 (Job code)"
We serviced a
MAYTAG REFRIGERATOR
Model MRT519SZDM00
Near Greer, SC 29651
Chris
Job Details: 10/24/2023
Unit still hasnt cooled down. Fan was visibly locked up yesterday with customer acknowledged fan was bad. Unit pulls next to no amps. Unit has sealed system failure. Compressor Is covered under 10 year warranty. Gave customer a bluebook estimate for repair at $845.10 for repair. Evaporator is included in estimate . Evaporator may or may not need to be changed but recommend to have on hand as repair progresses . Unit will need to be accessible. Unit is installed into RV at this time .damage waiver will need to be signed upon repair . Customer to reached out to extended service provider while I was on site. Extended service provider asked for labor rates and break down of repair estimate . Advised customer and extended service provider rep we use national bluebook that calculates estimate.also advised customer and rep we do not do extended service contracts with this provider and we are unable to bill for repair. Extended service provider will work out details or replacement. Customer paid for fan repair yesterday day at $402.13. Customer had previous repair for main control at another location a short time ago. Customer to request form of payment from office for previous repair . Extended service provider to replace unit . Job complete.
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ04
Near Easley, SC 29640
Sam
Job Details: 10/24/2023
Found brackets broken not wanting to open and close at all or at the same time will order brackets/rails.; ordrng 1 W11668671 (Left bracket) and 1 W11668671 (Right bracket)
We serviced a
WHIRLPOOL COOKTOP
Model ACR4303MMS0
Near Easley, SC 29640
Sam
Job Details: 10/24/2023
Unit still having same issue tried calling techline sat on hold for almost an hour couldnt reach techline will re order parts ; ordrng 1 W11536794 (Control) and 1 WP3148952 (Switch) and 1 W11396792 (Element)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Easley, SC 29640
Sam
Job Details: 10/24/2023
Found crack in tub by drain pump will order tub; ordrng 1 W11219115 (Outer tub)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ06
Near Simpsonville, SC 29681
Jerry D.
Job Details: 10/24/2023
"Freezer not defrosting properly, kit for computers and wire harness and motor , estimate, 1,258.00"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Powdersville, SC 29673
Jerry D.
Job Details: 10/24/2023
"Cntrl inoperable, ordering, j13; ordrng 1 W10841330 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Pickens, SC 29671
Frank
Job Details: 10/24/2023
Ice build up freezer floor and under drawer causing rip in cabinet as customer pulled out freezer door. Melted ice in freezer. Fixed door seal was new customer put it on a couple weeks ago. There were gaps in top corners of freezer door not sealing right. Gasket ripped off from bottom causing more air leak. TC 125. Labor charge 50.
We serviced a
WHIRLPOOL RANGE
Model WFG775H0HZ5
Near Sylva, NC 28779
Kari
Job Details: 10/24/2023
Installed parts unit checks ok
We serviced a
WHIRLPOOL DRYER
Model GEW9200LL2
Near Sylva, NC 28779
Kari
Job Details: 10/24/2023
Took quick pics found unit not powering on but theres a good 240 V from outlet found that the black wire on the terminal block had been blown up installed new terminal block kit unit checks OK; used 1 279320 (Block) from stock
We serviced a
WHIRLPOOL FREEZER
Model WRS315SDHZ08
Near Zirconia, NC 28790
Derek
Job Details: 10/24/2023
Found bent fin on new evaporator has dye on heater directly under it. Pressures low high and low side. Will order parts. W19; ordrng 1 W11546692 (Evaporator) and 1 WPW10143759 (Dye drier)
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near Canton, NC 28716
Derek
Job Details: 10/24/2023
Customer states that they can only get lid to lock if they push down on the lid. If this is done lid locks and unit advances thru cycle normally. Lid does not appear to be warped and strike is ok. No fault stored and lock operated normally at time of repair but per customer issue can be intermittent. Spin and agitation working during testing. Replaced lock assy. Cycled unit. Unit checks ok.
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Glenville, NC 28736
Frank
Job Details: 10/24/2023
Replaced gearcase tested working ok.. tested cycle.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ03
Near Franklin, NC 28734
Matt
Job Details: 10/24/2023
"Found frost on all freezer tracks, back wall and ice maker. Door is closed. Found air gap on left and right side. Sealed up air gap on both sides. I would also recommend replacing freezer gasket. To replace freezer gasket blue book estimate is 458.50 total. Part number W10571967; ordrng 1 W10571967 (Freezer seal) and 1 J13jobcode (J13 job code)"
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Cherokee, NC 28719
Kari
Job Details: 10/24/2023
"Installed parts found the ui wont turn on now. Found unit has 120vac into board and board is outputting 12vdc between black and red to the ui. But the ui wont power on need encoders for repair ; ordrng 1 W11662667 (Harness) and 1 W11627516 (Encoder boards) and 1 N15 (Jobcode), used 1 W11394572 (Latch) from stock"
We serviced a
CROSLEY DRYER
Model VED6505GW0
Near Mountain Rest, SC 29664
Frank
Job Details: 10/24/2023
Drum thumping.. replaced rollers tested working ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Fairview, NC 28730
Brian
Job Details: 10/24/2023
"Installed new starter and capacitor. Tested and found unit coming on and running. All fans and heater working. Recommended customer wait a week or so, before loading it up with groceries, to ensure proper functions. Customer understood."
We serviced a
JENN-AIR RANGE
Model JDS1750ML0
Near Fairview, NC 28730
Brian
Job Details: 10/24/2023
Found console loose. Adjusted and righted console screws. Tested unit and found all operations ok at this time. Did not move unit.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Easley, SC 29642
Jerry D.
Job Details: 10/24/2023
"Temps 36@1, cycled unit through test, advised customer that all sounds are normal"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Fairview, NC 28730
Brian
Job Details: 10/24/2023
"Found f8e1 (long fill) f7e7 (motor unable to reach rpm) f0e2 (over suds). Tested unit in diagnostics and found cold water not entering unit, but all other functions ok at this time. New Cold valve (W11168740) needed. Quoted customer 385.82 to complete repairs. Installed new cold valve, recalibrated and tested unit, observing for leaks and proper functions. At this time, all operations ok with no leaks detected. Collected total, via check."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Asheville, NC 28805
Brian
Job Details: 10/24/2023
Found left and right door gasket torn. Showed customer the proper way to open doors. Customer understood. 2 door gasket (W10830162); ordrng 2 W10830162 (Door gasket)s and 1 J13 (Job code)
We serviced a
KITCHENAID DISHWASHER
Model KDTM704LPA0
Near Asheville, NC 28805
Brian
Job Details: 10/24/2023
"Found some buttons responsive, sometimes, and others are not responding at all. Was able to enter unit into diagnostics. Unit completed other diagnostics tested. Console (W11493862) and control (W11506010) needed. ; ordrng 1 W11493862 (Console) and 1 W11506010 (Control) and 1 J13 (Job code)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Simpsonville, SC 29680
Carl
Job Details: 10/24/2023
Installed new glass unit ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Simpsonville, SC 29680
Carl
Job Details: 10/24/2023
Called techline derick sr#7737626153 advised customer of the repair with silver tape but declined repair felt like it would come off and block the air reassembled unit advised customer if needed anything more call WHIRLPOOL
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Arden, NC 28704
Derek
Job Details: 10/24/2023
Found water not entering unit properly and a constant drip when water is on. Nothing in valve filters. Cycled test mode. Water enters but when cold is on water slowly passing thru valve. Unit needs valve to repair. Unit also got stuck in diagnostics and wouldnt advance or cancel. L14; ordrng 1 W11513255 (Valve) and 1 W11513246 (ACU)
We serviced a
WHIRLPOOL DISHWASHER
Model GU1200XTL03
Near Easley, SC 29642
Jerry D.
Job Details: 10/24/2023
"Unit is old, overlay glue has failed and gotten wet, cntrls inoperable also feed tube is leaking , parts no longer available"
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Piedmont, SC 29673
Jerry D.
Job Details: 10/24/2023
"Found actuator inoperable, Instaled w10815026 from truck stock, cycled unit through test and all functions are working properly"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Greer, SC 29651
Chris
Job Details: 10/24/2023
Installed new parts. Unit check is ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Greer, SC 29651
Chris
Job Details: 10/24/2023
"Unit is uninstalled upon arrival. Builder states unit give off gas odor. Turned gas on and inspected unit with leak detection device before and after all hand valves or any components were activated . All connections are tight . Leak detection device found no leaks. Went over entire unit again with soap and water. No leaks . All burners , manifolds and gas valves check ok . No leaks from supply line or hand valve . Called safety and spoke with Micheal . Unit works as designed. File number for call is 7737587946"
We serviced a
KITCHENAID WALL OVEN/MW
Model KOCE500ESS20
Near Franklin, NC 28734
Matt
Job Details: 10/24/2023
Found left side door switch not making contact when door is closed. Moved left door switch to rear switch position. Switch now makes contact properly. All functions pass.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Cullowhee, NC 28723
Matt
Job Details: 10/24/2023
"Ran washer through an entire quick wash cycle. Found no leaks. Found 2 service pointers for leak issue w11481731,w11436352. One stated dispenser assembly could cause inelegant leak and the other stated below could leak down behind grunt panel. Will order both parts.; ordrng 1 W11524105 (Dispenser) and 1 W11578223 (Bellow) and 1 L14jobcode (L14 job code) and 1 Anytech (Any tech)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDW04
Near Sapphire, NC 28774
Matt
Job Details: 10/24/2023
"Replaced compressor, evaporator and drier filter. Pressure tested with nitrogen and liquid leak detector. No leaks. Pulled a vacuum and weighed in 48 grams. Good frost pattern on evaporator. All functions pass."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Sapphire, NC 28774
Matt
Job Details: 10/24/2023
Found freezer at-1 and fresh food at 38. No ice in ice container. Tested ice maker in diagnostics and all functions pass. Ran water fill to ice maker and valve energized but no water to ice maker. Tested fill tube heater in diagnostics and found no voltage. Turned power off to refrigerator for 5 minutes and re tested. Still no voltage to fill tube heater. Heater is powered from aurora board. Blue book estimate to replace aurora board is 729.00 water filter also needs replaced. Customer checking options. Customer paying trip charge today if she calls back and wants part ordered. Balance will be 604.00
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrt311fzdz02
Near Greer, SC 29651
Chris
Job Details: 10/24/2023
"Evaporator keeps frosting over and has blocked air vents and fresh food section isnt cooling . Cabinet and liner has huge cab and frame is separating, took pictures. Tried to add silicone adhesive and gap is to wide . Called tech line and spoke with joe.sent pictures to joe, unit has 7 rivets exposed . unit is unrepairable. File number for call is 7737627994"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Taylors, SC 29687
Chris
Job Details: 10/24/2023
"Unit has major vent restriction. Unit has long venting range to other side of home a unit is not heating . Voltage at terminal block is good. Unit has open heater.gave customer a blue book estimate for repair at $439.01. Installed new parts, unit check is ok"
We serviced a
MAYTAG DRYER
Model MED6500MBK0
Near Easley, SC 29640
Sam
Job Details: 10/24/2023
Found unit drum not rotating felt loose checked inside found split belt used dryer repair kit to install new belt cycled unit all functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS03
Near Belton, SC 29627
Jerry D.
Job Details: 10/24/2023
"Temps 36@1, Installed listed parts cycled unit through test harvest and fill ok"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Swannanoa, NC 28778
Brian
Job Details: 10/24/2023
Found unit not starting or responding. Checked power into unit and found L1 and L2 is 240. L1 to neutral is 7. L2 to neutral is 242. Informed customer that they will need a professional electrician to resolve power issue. Customer understood.
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW
Near Inman, SC 29349
Derek
Job Details: 10/23/2023
Found belt chewed up and not turning tub when starting cycle and unit shutting down. Replaced belt. Cycled unit. All functions of unit checks good. ; used 1 W11239857 (Belt) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2FHAXSQ00
Near Leicester, NC 28748
Kari
Job Details: 10/23/2023
"Took quick pics, found unit not cooling properly and the ice is melting and being made slowly. Found the thermostat put unit into a defrost about 5 minutes after it started cooling. Found the thermostat is sending unit into premature defrost would need tstat and control for repair. Gave cuest est of $637.18. Customer agreed and paid $150 via cc office ran and mailed receipt. Prescheduled customer to put on parts ; ordrng 1 WPW10366605 (Control) and 1 WP2315562 (Thermostat) and 1 L14 (Job code)"
We serviced a
KITCHEN AID REFRIGERATOR
Model KSCS25INSS01
Near Taylors, SC 29687
Chris
Job Details: 10/23/2023
Now unit has chirp coming from control .control is unavailable and listed in service pointer as built in. Unit is not a built in. Control is unavailable. Will contact Rachel about refunding customer for parts and labor . Customer to pay only svc fee for Friday visit
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Campobello, SC 29322
Chris
Job Details: 10/23/2023
Installed new parts. Unit check is ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Inman, SC 29349
Chris
Job Details: 10/23/2023
Customer states unit worked as designed unitl she moved and new tenants moved in. Once new tenants were moved in unit began leaking shortly after. Unit has no stored faults . Ran automatic diagnostics test cycle with no soap added . Unit completed cycles with no leaks from any components . Unit has minor soap suds build up with no soap added. Customer uses cascade 16x platinum. Added soap to cycle . Unit began to heavily Sud up . Took and uploaded pictures of heavy suds build up . Ran cycle for 45 mins . No leaks . Called tech line and spoke with Andy. Shared photos with Andy . This is user fault. Customer will need to clean unit with afresh and possibly switch soap . Unit works as designed. File number for call is 7737618091
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC302ESS00
Near Spartanburg, SC 29307
Matt
Job Details: 10/23/2023
Found right side door gasket separating at the seam. Gave customer blue book estimate of 436.00 total. Customer approved.Replaced right side fresh food gasket. All functions pass. Customer is going to contact the manufacturer. 1-800-253-1301
We serviced a
WHIRLPOOL DRYER
Model WET4024HW0
Near Spartanburg, SC 29307
Sam
Job Details: 10/23/2023
Found drum not spinning cannot access without supervisor.; ordrng 1 8066064 (Belt) and 1 W10396037 (Motor) and 1 696426 (Blower wheel) and 1 Idlerassembly and 1 X20jobcode (X20 jobcode) and 1 SendsupervisorwithSR (Send supervisor with SR)
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Spartanburg, SC 29302
Sam
Job Details: 10/23/2023
Found unit making squealing noise installed parts from dryer repair kit cycled unit all functions pass.
We serviced a
JENN-AIR VENT HOOD
Model JXW8536HS0
Near Simpsonville, SC 29681
Carl
Job Details: 10/23/2023
Installed new light bar unit ck ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Simpsonville, SC 29681
Carl
Job Details: 10/23/2023
Installed new hoses
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BW2
Near Spartanburg, SC 29302
Matt
Job Details: 10/23/2023
Found oven igniter weak not opening gas valve all the time. Advised customer igniter is needed to repair the unit. Balance would be 199.45 as stated by previous tech. Customer approved. Will order; ordrng 1 Preschedule (Pre schedule) and 1 J13jobcode (J13 job code) and 1 W11176454 (Bake ignitor)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEW7
Near Lyman, SC 29365
Chris
Job Details: 10/23/2023
Customer states unit has off and on ice production . Temps are 2 in freezer and 38 in fresh food. Unit has good water flow. Fill tube is clear . Replaced imk . Cycled unit . Unit check is ok
We serviced a
MAYTAG REFRIGERATOR
Model MRT519SZDM00
Near Greer, SC 29651
Chris
Job Details: 10/23/2023
Found shorted fan. Gave customer a bluebook estimate for repair at 402.13. Installed new fan. Unit check is ok
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Asheville, NC 28803
Brian
Job Details: 10/23/2023
Did not receive lid. Installed new suspension rods. Recalibrated and tested unit. Unit suspension issue resolved. Need to return with lid (w11259006) and remaining parts. ; ordrng 1 w11259006 (Lid check notes)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Anderson, SC 29624
Jerry D.
Job Details: 10/23/2023
"Called ,texted , no response"
We serviced a
KITCHENAID M/W OTR
Model KMLS311HBS3
Near Pickens, SC 29671
Frank
Job Details: 10/23/2023
Tested buttons working ok. Took pic of peel. Not covered under warranty.. found no other issues
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Asheville, NC 28803
Brian
Job Details: 10/23/2023
Found level legs missing. Installed new legs. Also found lent screen getting stuck in lent chute. New Lent screen (W11607443) and chute (W11117429); ordrng 1 W11607443 (Lent screen) and 1 W11117429 (Chute) and 1 L14 (Job code)
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Anderson, SC 29626
Jerry D.
Job Details: 10/23/2023
"Cycled unit through test no leaks found , no codes, but heard a noise at top, removed lid found vent hose unhooked from washer tub, reinstalled hose properly, reinstalled lid, cycled unit through test and all functions are working properly"
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Anderson, SC 29625
Jerry D.
Job Details: 10/23/2023
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ3
Near Pendleton, SC 29670
Jerry D.
Job Details: 10/23/2023
Installed listed parts cycled unit through test and unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Walhalla, SC 29691
Frank
Job Details: 10/23/2023
Replaced damper control tested ok need ice maker..lower maker low production ice. 5 degrees in fc adjusted fc temp to -2..; ordrng 1 W11658802 (Ice maker) and 1 W11578780 (Fc ice maker) and 1 W11579559 (Ui) and 1 W11224256 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC700HPS06
Near Gaffney, SC 29341
Derek
Job Details: 10/23/2023
"Found unit leaking small amount under left side of unit. Water turned off and leak seemed to stop. Turned water on and filled ice maker and dispensed water several times. No leak observed. Poured water onto drain pan. No leak observed. Found multiple drips of water on tubing going into freezer door, last drip found on ice maker line that sits above the dispenser tube. Replaced 1/4 in fitting for ice maker tube. Customer to monitor."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Walhalla, SC 29691
Frank
Job Details: 10/23/2023
Damper making a bad rattling noise.need to replace diffuser.; ordrng 1 W11236851 (Diffuser) and 1 Jobcodel14 (Job code l14) and 1 W11396715 (Evaporator fan)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Fair Play, SC 29643
Frank
Job Details: 10/23/2023
Replaced gearcase needed spanner nut..tested cycle working ok 2 man authorization m1936r1nl1.5; used 1 W11551646 (Spanner nut) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Weaverville, NC 28787
Kari
Job Details: 10/23/2023
"Took quick pics, found the freezer lights werent all illuminating. Installed new board customer also wanted to know why the lights go out after a few minutes told her that was normal and its part of an energy saving mode. Unit checks ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Weaverville, NC 28787
Kari
Job Details: 10/23/2023
"Took quick pics, bottom inner door seal is falling off metal plate I got sent with incorrect gasket. Need correct part for repair. Prescheduled customer for 10/30; ordrng 1 L14 (Job code) and 1 W11664713 (Bottom door seal)"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS8
Near Barnardsville, NC 28709
Kari
Job Details: 10/23/2023
"Took quick pics, found none of the cooktop burners would spark. Found 120v to the spark module but then nothing coming from it. Installed new spark module. Unit checks ok"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Mars Hill, NC 28754
Kari
Job Details: 10/23/2023
"Took quick pics, found units roller wheel was leaving shavings all over the bottom of the dryer. Making a sqealing noise. Installed new dryer kit. Unit checksok"