We serviced a
WHIRLPOOL OVEN
Model NGDDFGGHHJ
Near Mauldin, SC 29662
Jerry D.
Job Details: 12/20/2024
"Found bake element open, also Cntrl relay bad , estimate for repairs, 1,890.00. Customer declined , charge cc. 150.00"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Powdersville, SC 29673
Jerry D.
Job Details: 12/20/2024
Tech was assigned as a helper;
We serviced a
WHIRLPOOL FREEZER
Model WRT518SZFM04
Near Pendleton, SC 29670
Frank
Job Details: 12/20/2024
"Not good frost pattern on EVAP..(see pic) may b floating restriction, temps fluctuate up and down.. compressor running.. ; ordrng 1 W11580057 (Compressor) and 1 R600a (R600a) and 1 W11579351 (Evaporator) and 1 W11504447 (Coupling) and 1 Sealedsystemtech (Sealed system tech) and 1 w11506635 (Access port) and 1 W11109499 (Dryer)"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Anderson, SC 29621
Frank
Job Details: 12/20/2024
"Basket vibrating. Vibrating back, checked back is ok.. leveled legs.."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Anderson, SC 29621
Frank
Job Details: 12/20/2024
Called Techline to verify keyboard back light.. no keyboard backlight on this model..sr 7740571788.. and working and operating as designed
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ09
Near Anderson, SC 29621
Frank
Job Details: 12/20/2024
Called Techline to verify keyboard back light.. no keyboard backlight on this model..sr 7740571788.. and working and operating as designed
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Anderson, SC 29624
Frank
Job Details: 12/20/2024
"Found screw coming out of motor sator.. put locktite on tightened up, tested working ok"
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Arden, NC 28704
Brian
Job Details: 12/20/2024
"Found f0e8 (water ring). Tested unit in diagnostics and found unit completing cycle without issue. I found unit wobbly and not level. Leveled unit. When unit is in spin cycle, unit vibrates and shakes other things in room due to unsturdy floor. Informed customer that that is an issue with the floor itself, and not the unit. Also found extra rinse setting coming on when drain and spin is selected. Explained to customer that if the extra rinse is selected, the unit will add water to cycle. Also explained to customer proper loading procedures and the importance on not overloading machine and recommended washing comforters and other large items at a laundry mat. If load is too large, unit may get out of balance and not complete cycle properly. Customer understood. At this time, unit is functioning as designed with no leaks detected."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Asheville, NC 28803
Brian
Job Details: 12/20/2024
"Found f9e2 (drain motor electrical problem) f8e4 (float switch). Tested unit in diagnostics and found small drip, into drip pan, in front center of unit. Inspected and found a small pin hole in tub itself. New tub (W11409866) pump and motor (W11460946) drain hose (W11414944) needed. ; ordrng 1 W11409866 (Tub) and 1 W11460946 (Pump and motor) and 1 W11414944 (Drain hose) and 1 W19 (Job code)"
We serviced a
WHIRLPOOL OVEN
Model WFG525S0JS6
Near Easley, SC 29642
Larry M.
Job Details: 12/19/2024
John from techline suggested check spark module voltage. And if it doesnt have sufficient voltage replace DSI board. SR:7740570176; ordrng 1 W11162730 (DSI) and 1 J13jobcode (J13 job code)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Greenville, SC 29607
Chris
Job Details: 12/19/2024
Unit has shorted capacitor. Replaced from stock. Unit check is ok ; used 1 W11428524 (Capacitor) from stock
We serviced a
MAYTAG LAUNDRY CENTER
Model MED6230HW3
Near Greer, SC 29651
Sam
Job Details: 12/19/2024
"When going to remove dryers rollers from unit found that one rollers bearing was completely rusted to the units bulkhead shaft. Will order new shafts, hex nuts and washers for repair.; ordrng 4 WPW10512946 (Washer)s and 4 WPW10359272 (Shaft)s and 4 W11236646 (Washer)s and 4 WPW10080210 (Nut)s"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Greer, SC 29651
Sam
Job Details: 12/19/2024
Upon arrival to unit inner tub was damaged from shipping completely dented in on one side. Customer stated to continue with repair of suspension rods and valve to see if thats what the cause of issue is. Replaced valve and suspension rods. Cycled unit through diagnostics cycle. At the time of repair unit is functioning and no knocking noises can be heard. Unit checks ok. Told customer to call us back if he has anymore issues.
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Greenville, SC 29611
Larry M.
Job Details: 12/19/2024
Found inner basket with all holes not punched out; ordrng 1 W11513243 (Basket) and 1 N15jobcode (N15 job code)
We serviced a
KITCHENAID REFIRGERATOR
Model KRFC302ESS03
Near Hendersonville, NC 28739
Brian
Job Details: 12/19/2024
Contacted customer and she did not want us to come out to unit without parts and is unhappy that we do not have parts today. She said the two fresh food door gaskets are torn. 2 Door gasket (W10830046) needed. Did not enter home today.; ordrng 2 W10830046 (Door gasket)s and 1 J13 (Job code)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Pelzer, SC 29669
Jerry D.
Job Details: 12/19/2024
"Cycled bake 2 tmes chks ok, advised customer to reset cntrl the next time they have power issues, Charge cc. 150.00"
We serviced a
KITCHEN AID OVEN
Model KOSE507ESS04
Near Greenville, SC 29615
Chris
Job Details: 12/19/2024
Unit has multiple faults from control to miswired and stuck key. Unit doesnt heat at all . Unit is wall oven. Gave Cusotmer a bluebook estimate for element and 2 men at 718.91. If control is needed price will be $1388.85. Customer deneied repair
We serviced a
KITCHEN AID REFRIGERATOR
Model KSRP25FNSS00
Near Greenville, SC 29609
Chris
Job Details: 12/19/2024
Unit has shorted control part is discontinued; ordrng 1 2252197 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Greenville, SC 29605
Larry M.
Job Details: 12/19/2024
Installed water line and gear clamp. Ensured no leaks.
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Piedmont, SC 29673
Larry M.
Job Details: 12/19/2024
Replaced dryer repair kit. Ran test cycle. Checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Asheville, NC 28803
Brian
Job Details: 12/19/2024
Found f2e1 (ui code) f5e2 (door switch stuck closed) f5e1 (door witch stuck open). Found start button not responding and is getting stuck. Console (W11613564) latch (WPW10653840) vent (W11682810) deflector (W11613487) and control (W11683480) needed. Left unit unplugged. Did not move unit. ; ordrng 1 W11613564 (Console) and 1 WPW10653840 (Latch) and 1 W11683480 (Control) and 1 L14 (Job code) and 1 W11682810 (Vent) and 1 W11613487 (Deflector)
We serviced a
KITCHENAID RANGE
Model KSGG700ESS7
Near Arden, NC 28704
Brian
Job Details: 12/19/2024
Found unit pulled out and not installed or hooked up to gas when I arrived. Cannot test unit but I found outer door panel shattered. Outer door panel (WPW10634271) 2 door hinge (W11162113). ; ordrng 1 WPW10634271 (Outer door panel) and 2 W11162113 (Door hinge)s and 1 L14 (Job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Hendersonville, NC 28791
Brian
Job Details: 12/19/2024
Found fill tube leaking and freezing around freezer evaporator fan. Found service pointer regarding this issue. Fill tube kit (W11750811) and chute (W11645360) needed. Recommended customer leave ice maker turned off until repairs are completed. Customer understood. ; ordrng 1 W11645360 (Chute) and 1 W11750811 (Fill tube kit) and 1 L14 (Job code)
We serviced a
KITCHENAID OVEN/MW COMBO
Model KOEC530PSS00
Near Hendersonville, NC 28739
Brian
Job Details: 12/19/2024
Installed new turntable ring and shaft. Tested u it multiple time with customer present. At this time all operations ok with no unusual sounds. Did not move unit.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Candler, NC 28715
Kari
Job Details: 12/19/2024
Installed parts unit checks ok
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Candler, NC 28715
Kari
Job Details: 12/19/2024
Installed parts unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW08
Near Simpsonville, SC 29681
Carl
Job Details: 12/19/2024
Received wrong valve not the same elec connection ; ordrng 1 W10179146 (Valve)
We serviced a
JENN-AIR MICROWAVE
Model JMW2430DP03
Near Simpsonville, SC 29681
Carl
Job Details: 12/19/2024
W10887855 hi. Bal if customer want to repair unit 1153.35 tried to run diagnostics wont let in removed pole and tried again to get in to diagnostics
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Simpsonville, SC 29681
Carl
Job Details: 12/19/2024
Compressor bad long job x20; ordrng 1 W11580057 (Compressor) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler) and 1 X20 (Labor)
We serviced a
KITCHEN AID MICROWAVE
Model KMBS104ESS
Near Mauldin, SC 29662
Carl
Job Details: 12/19/2024
Found communication error; ordrng 1 W10891907 (Hi board) and 1 W10891908 (Appl mgt. board) and 1 N15 (Labor)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Campobello, SC 29322
Sam
Job Details: 12/19/2024
Installed all parts. Cycled unit through diagnostics cycle. All components working. All functions pass.
We serviced a
MAYTAG DRYER
Model MGD6230HW3
Near Laurel Park, NC 28739
Brian
Job Details: 12/19/2024
Installed new main control. Tested unit and found all operations ok at this time with no gas leaks detected.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Inman, SC 29349
Sam
Job Details: 12/19/2024
"Customer stated unit makes squealing noise and burning rubber smell while in use. Checked underneath unit found belt had cut through cover and also cut into floor of unit. Problem appeared to occur because screw that hold Splutch started to come loose and moved Splutch wheel down causing belt to come in contact with cover and floor. Unit will need new Splutch, belt and gearcase for repair. Called safety team. Safety team said if the customer would like to reach back out to them and talk to someone to figure out a resolution then they can do that. Informed customer and customer acknowledged information given to me by safety. Job complete.SR#7740541265"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Inman, SC 29349
Sam
Job Details: 12/19/2024
Found unit with sheet caught underneath agitator not allowing agitation. Removed agitator and removed sheet what was wound up around agitator. Re installed agitator and tested functions. Informed customer of different ways to load machine to try and keep issue from happening again. All components working. All functions pass.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW0
Near Boiling Springs, SC 29316
Sam
Job Details: 12/19/2024
Unit not finishing cycle stops early. Found unit has f3e2 error code in diagnostics for shorted moisture sensor. Will order new moisture sensor and control for repair. ; ordrng 1 WPW10298258 (Moisture sensor) and 1 W11413569 (Control) and 1 L14 (L14)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Boiling Springs, SC 29316
Sam
Job Details: 12/19/2024
Installed control. Cycled unit for about 10 minutes. Unit heating and has great airflow. All components working. All functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Duncan, SC 29334
Sam
Job Details: 12/19/2024
Installed ice maker. Cycled ice maker. Ice maker functioning like normal now. All functions pass.
We serviced a
KITCHENAID REFIRGERATOR
Model KRFC302ESS03
Near Hendersonville, NC 28739
Brian
Job Details: 12/19/2024
Contacted customer and she did not want us to come out to unit without parts and is unhappy that we do not have parts today. She said the two fresh food door gaskets are torn. 2 Door gasket (W10830046) needed. Did not enter home today.; ordrng 2 W10830046 (Door gasket)s and 1 J13 (Job code)
We serviced a
WHIRLPOOL WASHER
Model WTW957PW0
Near Easley, SC 29640
Carl
Job Details: 12/19/2024
Unrepairable
We serviced a
MAYTAG REFIRGERATOR
Model MFI2568AES
Near Six Mile, SC 29682
Frank
Job Details: 12/19/2024
"Replaced water valve, resivour not needed.. bb quoted new total $553.90. Owe and paid $264.71"
We serviced a
KITCHENAID RANGE
Model KODE500ESS02
Near Salem, SC 29676
Frank
Job Details: 12/19/2024
Calibrated unit. 360 349 352 325. 1386. 363. Average is 349.8. tested at 450 degrees.. at this time heating on temps ok..
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Canton, NC 28716
Kari
Job Details: 12/19/2024
Installed parts unit checks ok
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Canton, NC 28716
Kari
Job Details: 12/19/2024
"Took quick pics, found unit showing 7-1 saved twice and a 0-3 code. Found the unit fills and drains. But when it went to agitate I could hear the motor turning but the agitator was not. Found the sound shield had been rubbing the floor and a coat hanger was stuck in shield and the belt was chewed up and motor pulley is cracked need parts for repair. ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11026785 (Motor) and 1 W11239857 (Belt) and 1 W11481722 (Shifter) and 1 Q16 (Job code)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Canton, NC 28716
Kari
Job Details: 12/19/2024
"Took quick pics, found unit showing 8-1 long fill and unit is on a well system. Found the cold valve screen was clear and customer put on secondary filter last month. Took filter off and found water flow better. Changed filter will need new valve and found suspension is also weak suspension for repair. ; ordrng 1 W11130362 (Suspension) and 1 L14 (Job code) and 1 W11038689 (Valve)"
We serviced a
WHIRLPOOL OVEN
Model WOC54EC7AS01
Near Seneca, SC 29672
Frank
Job Details: 12/19/2024
"Inter locks broke need to replace both, bb quoted $588.69.. not repairing.. noticed bottom of oven warped due to age and use.."
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX335HPS00
Near Seneca, SC 29672
Frank
Job Details: 12/19/2024
Replaced water pan and drain pump provided by kitchen aid.. tested working ok
We serviced a
JENN-AIR REFIRGERATOR
Model JFFCF72DKL07
Near Easley, SC 29642
Larry M.
Job Details: 12/19/2024
Replaced valve and tested water with cup. Found water still drips one drop after. Informed customer that operation is normal. Customer Would like second opinion. ;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Easley, SC 29642
Larry M.
Job Details: 12/19/2024
Found water not dispensing. Removed water filter. Sufficient water amount came out. Will need filter housing ; ordrng 1 W11162042 (Housing) and 1 N14jobcode (N14 job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Easley, SC 29640
Larry M.
Job Details: 12/19/2024
Found icemaker not cycling. Will need icemaker. Quoted 489.00. Customer approved. Partial payment collected. $244.50 collected. ; ordrng 1 W10886939 (Ice maker) and 1 J13jobcode (J13 job code)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Easley, SC 29640
Larry M.
Job Details: 12/19/2024
"Contact customer, they stated driveway was unsafe due to weather conditions. Customer requested to have unit moved to more convenient location to work on. ;"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Greenville, SC 29617
Chris
Job Details: 12/19/2024
Unit has broken wire harness. Pump checks open from Control. Customer states rent a center is bringing new unit.
We serviced a
MAYTAG LAUNDRY CENTER
Model MVW5430MW1
Near Greenville, SC 29609
Chris
Job Details: 12/19/2024
"Installed harness. Customer broke lock trying to access unit. Ordeing for repair ; ordrng 1 W11670519 (Latch) and 1 W11449840 (Gearbox), used 1 W11643701 (Harness) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ18
Near Starr, SC 29684
Jerry D.
Job Details: 12/19/2024
"Water dripping at dispenser, installed valve, cycled water several times, chks ok"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706EBS01
Near Easley, SC 29642
Carl
Job Details: 12/19/2024
Installed new door and hi unit ck ok
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near Pickens, SC 29671
Frank
Job Details: 12/19/2024
"F8e1. Long fill code. Found cold valve filling slow ..screen was clogged, cleaned screen, flowing good should not have any more problems. Well water so will have dirt build up,,showed and explained to customer, oked.."
We serviced a
WHIRLPOOL KITCHEN
Model WDT750SAKZ1
Near Greenville, SC 29605
Chris
Job Details: 12/19/2024
Unit has shorted dispenser. Ordeing for repair ; ordrng 1 W11412300 (Dispenser) and 1 Anytech
We serviced a
WHIRLPOOL M/W OTR
Model WMH78019HZ05
Near Greenville, SC 29605
Chris
Job Details: 12/19/2024
Unit has stuck key. Ordeing for repair ; ordrng 1 W11196131 (Door)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Greenville, SC 29607
Chris
Job Details: 12/19/2024
Unit has 240 at terminal block. Unit has 240 out of timer but not to heater . Ordeing ; ordrng 1 279827 (Motor) and 1 WP694089 (Wheel) and 1 WP3387134 (Thermo) and 1 WPW10185982 (Timer) and 1 W11050715 (Switch) and 1 W10704067 (Harness) and 1 Anytech and 1 Maudlintech and 1 Q16
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Hendersonville, NC 28792
Brian
Job Details: 12/19/2024
No answer at door or on phone. Did not enter home. ; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Duncan, SC 29334
Sam
Job Details: 12/19/2024
Customer complaint is unit will not drain water. Found unit had pinched wire underneath at drain pump. Fixed pinched wire with wire nut and electrical tape. Cycled unit through diagnostics cycle. All components operated normally within cycle. Unit draining again. All functions pass.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Asheville, NC 28803
Brian
Job Details: 12/18/2024
"Found no saved error codes. Tested unit in diagnostics and found unit making squealing and rattling sounds in agitate and spin. Inspected and found motor bolt hole, stripped on gearcase, causing belt to stretch and not function properly l also found suspension rods shot, Suspension rods (W10780045) gearcase (W11454741) 2 motor screws (W11685857) cam (W10721967) belt (W11239857) needed, ; ordrng 1 W11454741 (Gearcase) and 1 W10780045 (Suspension) and 2 W11685857 (Motor screw)s and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 Q16 (Job code)"
We serviced a
FRIGIDAIRE DRYER
Model n/a
Near Greer, SC 29651
Chris
Job Details: 12/18/2024
Unit has e63 and e64 faults . Unit also has roller hop and panel starting to come apart. Gave customer a bluebook estimate heater repair at $729.49. Customer denied repair
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Greer, SC 29651
Chris
Job Details: 12/18/2024
Unit has shorted wash motor . Gave customer a bluebook estimate for repair $624.41. Customer denied repair
We serviced a
WHIRLPOOL REFIRGERATOR
Model GSF26C4EXB02
Near Simpsonville, SC 29681
Carl
Job Details: 12/18/2024
Found bad start relay and a bad relay on board ; ordrng 1 W11088499 (Control)
We serviced a
MAYTAG LAUNDRY CENTER
Model MVWC565FW2
Near Fairview, NC 28730
Brian
Job Details: 12/18/2024
"Found f7e6 (motor fault) f8e1 (long fill). Tested unit and found cold water entering unit slowly and unit not agitating. Inspected and found unit had old style shifter and it had come out of position on cam. Also found debris clogging cold valve. Cleared cold water line and replaced Valve (W11038689) and shifter (W10913953). Calibrated and tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected. I recommended customer install hose screens on inlet hoses, to help prevent clogging in the future. Customer understood. ; used 1 W11038689 (Valve TS), and 1 W10913953 (Shifter TS) from stock"
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Campobello, SC 29322
Chris
Job Details: 12/18/2024
Installed new parts. Removed oven to clear glass. Unit check is ok . New labor authorization is k1d01p1nl2
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Lyman, SC 29365
Chris
Job Details: 12/18/2024
Installed new parts. New authorization is w1d01r1nl2
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Greer, SC 29651
Chris
Job Details: 12/18/2024
"Customer states door doesnt seal correctly and makes occasional hum . Customer states she is afraid microwave wave is leaking . Advise customer Im not sure what she means about microwave leaking, but there is nothing to leak. Nothing wrong with unit . File number for techline is 7740520435 . If return service is requested Cusotmer will be responsible for payment New auth is w1czy30nl2"
We serviced a
MAYTAG DRYER
Model MEDC500VW0
Near Simpsonville, SC 29681
Carl
Job Details: 12/18/2024
Found door switch open installed new switch unit ck ok
We serviced a
WHIRLPOOL M/W OTR
Model WMHA9019HZ04
Near Easley, SC 29642
Jerry D.
Job Details: 12/18/2024
Tech was assigned as a helper;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBH01
Near Greenville, SC 29605
Larry M.
Job Details: 12/18/2024
Replaced bottom freezer gasket and middle drawer gasket all functions passed.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Greer, SC 29651
Chris
Job Details: 12/18/2024
Unit has pressure sensor fault . Installed new control . Unit check is ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Greenville, SC 29607
Larry M.
Job Details: 12/18/2024
Replaced front panel. Found bottom seal leaking causing water to create rust. ; ordrng 1 W11664713 (Seal)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Weaverville, NC 28787
Kari
Job Details: 12/18/2024
Installed parts unit checks ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ10
Near Weaverville, NC 28787
Kari
Job Details: 12/18/2024
"Took quick pics, found unit had an arch mark on back right rack holder. Found the rack is in good condition. Took holder off and lightly sanded away black mark on cavity. And cleaned the porcelain holder up. Placed rack onto holders and ran with cup of water for 30 seconds unit checks ok. Spoke with safety team and they documented repair."
We serviced a
WHIRLPOOL COOKTOP
Model WFE320M0JS4
Near Mars Hill, NC 28754
Kari
Job Details: 12/18/2024
"Took quick pics, found unit would squeak anytime you would open or close the door found back right foot missing and unit being unstable is making the cooktop panels run together. Installed new foot and made sure it was level and snug in the anti tip bracket. Unit checks ok ; used 1 WPW10341186 (Foot) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Burnsville, NC 28714
Kari
Job Details: 12/18/2024
"Took quick pics, found unit showing 8-1 long fill and unit is on a well system. Found the cold valve full of sediment. Installed new valve. Ran diagnostic cycle. Unit checks ok; used 1 W11038689 (Valve) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Greenville, SC 29617
Larry M.
Job Details: 12/18/2024
Found unit not going into cycle. Will need main control. ; ordrng 1 W11626074 (Main control) and 1 J13jobcode (J13 job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM13
Near Lyman, SC 29365
Sam
Job Details: 12/18/2024
Customer stated unit makes loud buzzing noise. Waited for unit to be done defrosting. When compressor started unit started to make loud buzzing noise. Found that condenser was missing foam and just vibrating against mounting bracket. Used foam from stock on truck to put in between bracket and condenser. Unit no longer making vibrating sound. All functions pass.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Greer, SC 29651
Chris
Job Details: 12/18/2024
Customer states after cleaning unit with afresh unit still leaks . Rinse aid dispenser is full . No stored faults . Ran cycle . No leaks from wash motor or component . No cracks or damage to wash arms. Unit is level and not leaning. No leaks from dispenser inside door . Unit still has suds build up as noted in picture. no soap added .Called tech line and spoke with art. Sent photos to art. Customer use ps finish power ball . Gave customer cascade samples. Art advised unit is not leaking due to failure of unit as noted in picture. File number for call is 7740558277.no other conclusion can be made via tech line
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKW3
Near Burnsville, NC 28714
Kari
Job Details: 12/18/2024
"Took quick pics, found dispenser not opening. Took door off and ran diagnostic cycle. Found the stolen kid separated in dispenser. Installed new dispenser. Unit checks ok; used 1 W11412300 (Dispenser) from stock"
We serviced a
WHIRLPOOL M/W OTR
Model WMHA9019HZ04
Near Easley, SC 29642
Larry M.
Job Details: 12/18/2024
Replaced door and main control . Ran a test cycle. All functions passed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Easley, SC 29640
Larry M.
Job Details: 12/18/2024
Wrong came in package. Will need to order correct one ; ordrng 1 W11678832 (Dispenser)
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Boiling Springs, SC 29316
Sam
Job Details: 12/18/2024
Pulled unit out on wall dolly. Installed user interface. Cycled units power. Tested functions of unit all lights and fans working. Checked bake to 350 on upper and lower oven. Both check ok. All functions pass.
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ5
Near Spartanburg, SC 29303
Sam
Job Details: 12/18/2024
Found unit not igniting bake or broil. Units igniters never sparking. Checked behind unit at DSI board. Found wires to broil and bake swapped. Swapped wires to correct position. Units bake and broil now igniting every time. Called techline to confirm findings. Techline says that its good to go now. All functions pass.SR#7740561644
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WFW5605MW0
Near Spartanburg, SC 29307
Sam
Job Details: 12/18/2024
"Customer said unit will not progress through cycle properly. Checked unit for error codes found unit has multiple error codes. F0e1,f9e1,f5e2. Cycled unit through diagnostics cycle. During cycle unit cut off and would not unlock door to washing machine had to cycle power to get door to unlock. Ran unit through quick wash cycle to see if cycle would progress at all. Unit filled with water. Started to spin for washing clothes. Then drained water. After unit drained water cycle still had about 12 minutes left and cycle stopped door unlocked and unit turned off. Will order parts for repair.; ordrng 1 W11354541 (Stator) and 1 W11314361 (Rotor) and 1 W11583890 (Control) and 1 W11565030 (Latch) and 1 L14 (L14)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Gaffney, SC 29341
Sam
Job Details: 12/18/2024
Customer stated unit has multiple issues. Units lights will come on and off randomly. Unit will not always start when pressing start button and unit will door latch doesnt read door is closed or open all the time. Checked diagnostics. Found unit ha f2e1 error code for software issue on control and f5e1 error code for door latch failure. Will order parts for repair.; ordrng 1 W11683480 (Control) and 1 WPW10653840 (Latch) and 1 L14 (L14)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW5
Near Anderson, SC 29624
Frank
Job Details: 12/18/2024
Replaced control working ok..
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ11
Near Saluda, NC 28773
Brian
Job Details: 12/18/2024
Tested all fans and compressor and found them ok. Tested damper and found it running loudly. New Damper (WPW10594329) needed.; ordrng 1 WPW10594329 (Damper) and 1 J13 (Job code)
We serviced a
MAYTAG LAUNDRY CENTER
Model MVW4505MW2
Near Piedmont, SC 29673
Jerry D.
Job Details: 12/18/2024
"Found suspension unlevel resett suspension properly, leveled unit, cycled unit through test and unit checks ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Greer, SC 29651
Chris
Job Details: 12/18/2024
"Cusotmer has had previous service company was out and diagnosed unit with bad compressor . Customer was told replacement would cost $250-$450 for labor. Customer then states she was told they was a 1 time change for visit . Compressor is under 10 yards part warranty ,labor isnt . Cusotmer also states kitchen aid or some employee told them everything was under warranty . Customer would be responsible for labor each and every trip after dye pack was installed. Labor to get started is $1136.09 and additional labor would be required . Customer denied further repair ."
We serviced a
WHIRLPOOL DRYER
Model WED9620HBK2
Near Gaffney, SC 29341
Sam
Job Details: 12/18/2024
"Installed control, door and dryer repair kit. Cycled unit. Units display staying solid through cycle. No abnormal noises during cycle. All components working. All functions pass."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Easley, SC 29640
Larry M.
Job Details: 12/18/2024
"Replaced actuator , latch and ACU. Ran test cycle. Checks ok."
We serviced a
WHIRLPOOL REFIRGERATOR
Model WRT318FMDM10
Near Anderson, SC 29624
Frank
Job Details: 12/18/2024
"Cleaned out ice maker water fill, tested cycled filled with water and stopped ok.. working ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ2
Near Easley, SC 29642
Larry M.
Job Details: 12/18/2024
"Replaced power cord, control and pump assembly. Ran test cycle. Checks ok"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Anderson, SC 29624
Frank
Job Details: 12/18/2024
"Found cord in out let burned, need to change cord and outlet.. customer says they will take care of"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Starr, SC 29684
Frank
Job Details: 12/18/2024
"Temps. 4 degrees in ice bin.. found cracks in bottom of refrigerator and freezer floor.. also gaps between cabinet.. used adhesive to seal, should not fluctuate in temps any more..; used 1 8201711 (Adhesive) from stock"
We serviced a
KITCHEN AID REFIRGERATOR
Model KRFC302EBS00
Near Anderson, SC 29625
Frank
Job Details: 12/18/2024
"Replaced door gaskets, heated lubed.. feels like not suctioning to cabinet good, told customer to keep eye on and try to leave doors closed as long as possible so seal magnetizes to cabinet"
We serviced a
WHIRLPOOL REFIRGERATOR
Model WRS586FLDW00
Near Mauldin, SC 29662
Carl
Job Details: 12/18/2024
Found supply line not seated properly reinstalled cycled dispenser water and imk unit ck ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRBR102ESS03
Near Hendersonville, NC 28792
Brian
Job Details: 12/18/2024
"Unit unplugged when I arrived. Plugged unit in and found compressor attempting to come on and then shuts off. When compressor is on, it is buzzing loudly. Tested with new start device and found same issue. Sealed system repairs needed. Found sealed system repairs covered, according to entitlement. R600a. Compressor (W11547313) coupler (W11504416) coupler (W11504431) coupler (W11506621) coupler (W11506635) evaporator (W11598432) coupler (W11504423) coupler (W11504415) dye drier (Wpw10143759). Collected 150 for service call via check. Left unit unplugged. ; ordrng 1 W11547313 (Compressor) and 1 W11504416 (Coupler) and 1 W11504431 (Coupler) and 1 W11506621 (Coupler) and 1 W11506635 (Coupler) and 1 W11598432 (Evaporator) and 1 W11504423 (Coupler) and 1 W11504415 (Coupler) and 1 R600a (R600a) and 1 Wpw10143759 (Dye drier) and 1 Sealedsystemtech (Sealed system tech) and 1 X20 (Job code)"