We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Pendleton, SC 29670
Jerry D.
Job Details: 11/13/2023
"Customer had already pulled out unit, installed listed parts cycled unit through test and unit checks ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Pendleton, SC 29670
Jerry D.
Job Details: 11/13/2023
Installed listed parts cycled Cycled through test and unit checks ok
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Anderson, SC 29621
Jerry D.
Job Details: 11/13/2023
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
WHIRLPOOL DRYER
Model MEDC215EW1
Near Anderson, SC 29626
Jerry D.
Job Details: 11/13/2023
"Belt broken installed belt from truck stock, cycled unit through test and unit checks ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Anderson, SC 29624
Jerry D.
Job Details: 11/13/2023
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Anderson, SC 29621
Jerry D.
Job Details: 11/13/2023
"Cycled unit through test Thermistor open, installed w10316760 from truck stock cycled unit through test and all functions are working properly"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Asheville, NC 28804
Brian
Job Details: 11/13/2023
"Found F4e3 (motor not running). Tested unit in diagnostics and found motor getting proper voltage. Also found drain pump rusty and loud.Control (W10906428) Motor (W11025157) and Drain pump (W10876537); ordrng 1 W10906428 (Control) and 1 W11025157 (Pump,and motor) and 1 W10876537 (Drain pump) and 1 L14 (Job code)"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Greenville, SC 29611
Matt
Job Details: 11/10/2023
"Found exhaust blocked, heater warped up from overheating. Replaced section of blocked venting and heating element. Tested operation, all functions pass. Called Safely line and it was documented SR: 7737719298; used 1 279838VP (Element) from stock"
We serviced a
KITCHEN AID DISHWASHER
Model KDTM404ESS3
Near Greer, SC 29650
Chris
Job Details: 11/10/2023
Unit has shorted drain pump and control. Gave customer a bluebook estimate for repair at $785.95.customer denied repair
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Belton, SC 29627
Jerry D.
Job Details: 11/10/2023
"Not repairable, Mullion bowed, TLine nate 7737770332"
We serviced a
ELECTROLUX WASHER
Model EFLS627UIW1
Near Easley, SC 29640
Derek
Job Details: 11/10/2023
Customer ran a cycle after valve install and unit gave a F35 code very early in cycle. F35 is tub overflow error. Canceled and ran drain spin which ran properly. Took out clothes and ran diagnostics. All valves filling properly and other test completed normally. Listed faults at the end of the test was the F35 and F11 long fill. Ran wash cycle and unit advanced thru cycle normally w/o error and sounds normal. Customer stated the cycle which gave error made a noise they have never heard from unit and wash cycle ran never made that noise. Cleared errors from memory. Unit checks ok.
We serviced a
MAYTAG WASHER
Model MVWB765FC4
Near Pendleton, SC 29670
Frank
Job Details: 11/10/2023
Replaced lid. Closes ok didn't need oid switch
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Greenville, SC 29609
Derek
Job Details: 11/10/2023
Found interior light will not turn off and button does not respond when pressing. F2E1 key error stored. Unit does not have door switch so only way to turn light on/off is cycling with switch. Light will cut off and on on command in diagnostics. Software/keypad failure. Will order. L14; ordrng 1 W11594224 (ACU) and 1 W11594170 (Light assembly) and 1 WPW10571723 (Halogen light)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WFR535SWHZ01
Near Anderson, SC 29625
Jerry D.
Job Details: 11/10/2023
"Installed imk it filled and chks ok, installed door seals, door sealing chks ok, door closer is cracked in the bag, also on further inspection found bottom of door broken around closer area and not holding closer properly, ordering, j13; ordrng 1 W11254613 (Door left) and 1 12028505AP (Closer)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Anderson, SC 29625
Jerry D.
Job Details: 11/10/2023
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ1
Near Anderson, SC 29624
Jerry D.
Job Details: 11/10/2023
"Hose dripping and the other kinked, installed hoses sent preid, cycled unit through test and no leaks found unit checks ok"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB11
Near Greenville, SC 29605
Derek
Job Details: 11/10/2023
Found ref not cooling and evap fan not running. Removed plastic cover and found styrofoam back cover against fan blade and binding motor. Once removed fan runs. Melted ice from drain and returns and inlet. Cycled unit. Unit checks ok.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Asheville, NC 28803
Brian
Job Details: 11/10/2023
"Found unit running but with no heat. Unit getting proper voltage but has zero airflow. Found lent clogging vent line, in dryer. Removed clog and found unit blower working properly. With vent line connected to wall, I found no airflow, indicating an obstruction in the vent line within the wall. Tested and found thermal cutoff popped, due to unit overheating. Also found vent line too long. Shortened vent line. Quoted customer 335.32 to repair unit. Customer wished to proceed with repairs. Collected total, via cash. Thermal cutoff (W10900067).; ordrng 1 W10900067 (Thermal cutoff) and 1 J13 (Job code)"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706EBS01
Near Easley, SC 29642
Derek
Job Details: 11/10/2023
Found drawer UI not operating and unit giving PF message and interior lights intermittently not working. Once unplugged lights returned. Freezer fan operating normally. Will order parts. N15; ordrng 1 Deonly (De only) and 1 W11170612 (Harness) and 1 WPW10769076 (Drawer ui)
We serviced a
MAYTAG WASHER
Model MHW8100DW0
Near Seneca, SC 29672
Frank
Job Details: 11/10/2023
No errors codes.. in automatic test mode unit ok.. when putting in cycle det comes up.. not detecting detergentreplacing detergent sensor.. quoted $354.27 paid 177.13 owe 177.13.; ordrng 1 WPW10660305 (Expansion board) and 1 WPW10306690 (Detergent sensor) and 1 W10250743A (Detergent cartridge) and 1 Jobcodel14 (Job code l14)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Moore, SC 29369
Sam
Job Details: 11/10/2023
Cycled unit through diagnostics found no error codes cycled unit through entire normal cycle found unit not spinning replaced clutch and slider cycled unit again unit is spinning and agitating normally now all functions pass.
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW1
Near Asheville, NC 28803
Brian
Job Details: 11/10/2023
Found unit squealing when in unit. Inspected and found idler pulley damaged. Installed roller kit and tested. Found all operations ok at this time with no unusual noises.
We serviced a
KITCHENAID OVEN
Model KOSE900HSS20
Near Asheville, NC 28803
Brian
Job Details: 11/10/2023
"Found vent grill warped. trim is too tall for cabinet, causing vent grill to bow. Grill (W11334857) Grill (W11369892) Trim (W11598135) needed. Terrie.jefferson@gmail.com; ordrng 1 W11334857 (Grill) and 1 W11369892 (Grill) and 1 W11598135 (Trim) and 1 J13 (Job code)"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ0
Near Simpsonville, SC 29681
Carl
Job Details: 11/10/2023
Found relay sticking on board installed new acu cycled several times to ck operation unit ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Simpsonville, SC 29681
Carl
Job Details: 11/10/2023
Ran diagnostics found error for heater ohm open installed heater ran diagnostics bad diode on board installed new control cycled unit ck ok
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Anderson, SC 29621
Jerry D.
Job Details: 11/10/2023
"Suspension worn out, installed suspension also customer states unit overfilling, cycled test unit wont stop filling , tube ok, ordering, j13; ordrng 1 W11266006 (Cntrl)"
We serviced a
WHIRLPOOL DRYER
Model WED8127LW1
Near Belton, SC 29627
Jerry D.
Job Details: 11/10/2023
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Belton, SC 29627
Jerry D.
Job Details: 11/10/2023
Installed listed parts cycled unit through test and no leaks found unit checks ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Asheville, NC 28801
Brian
Job Details: 11/10/2023
"Installed new glow bar. Tested unit and found all operations ok at this time, with no gas leaks detected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Asheville, NC 28805
Brian
Job Details: 11/10/2023
Installed new ice maker . Tested and found ice maker now completing cycle and filling with no leaks detected. Did not move unit.
We serviced a
KITCHEN AID REFRIGERATOR
Model KFIS29BBMS03
Near Travelers Rest, SC 29690
Matt
Job Details: 11/10/2023
"Recovered refrigerant. Related compressor, three way valve, drier filter, inverter and fresh food evaporator. Pulled a vacuum and weighed in 5.5 ounces of 134a. Perfect frost pattern on evaporator. All functions pass."
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrf767sdhz04
Near Mauldin, SC 29662
Carl
Job Details: 11/10/2023
Installed new damper cycled unit ck ok
We serviced a
MAYTAG RANGE
Model MER7700LZ2
Near Spartanburg, SC 29307
Sam
Job Details: 11/10/2023
Installed control cycled unit all functions pass.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Asheville, NC 28804
Kari
Job Details: 11/10/2023
"Took quick pics, found unit fz evap frosted over, found the pantry ui not lit up. Took board out of drawer didnt see any corrosion and no broken wires inside the door. Took insert out of pantry drawer and found that the wires going to the drawer were broken the orange one and both blue ones had been cut in half. Put unit into diagnostics and ran test 6 took evap cover off in freezer. Found heater getting hot. Also checked icemaker, in test 56 unit showed E0. Ran test 57 twice. The try completed harvest both times with no issues. Ran test 45 and filled icemaker. Made sure when I put freezer back together the door is sealing on all sides. Fixed harness going to pantry drawer, ui is now lit and responsive to touch. Reset temps to 36 and -1 unit checks ok. Gave customer est for trip and labor of $279.99. Cust agreed, had office run cc for total and email receipt. I did not move unit"
We serviced a
MAYTAG RANGE
Model MER8800FZ5
Near Asheville, NC 28805
Kari
Job Details: 11/10/2023
Installed parts unit checks ok
We serviced a
WHIRLPOOL WASHER
Model CAE2795F21
Near Boiling Springs, SC 29316
Sam
Job Details: 11/10/2023
Found unit lid not locking found F5E2 error code replaced lid lock/ latch cycled unit all functions pass unit locks and unlocks.
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Boiling Springs, SC 29316
Sam
Job Details: 11/10/2023
Claim is unit is dumping water from bottom checked underneath unit found crack in bottom of outer tub will order outer tub.; ordrng 1 W11219115 (Outer tub)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Boiling Springs, SC 29316
Sam
Job Details: 11/10/2023
"Customer claiming unit shakes violently, checked unit for error codes no error codes found, found unit very unleveled leveled the feet of unit ran quick wash cycle all functions pass."
We serviced a
WHIRLPOOL FREEZER
Model WRS555SIHZ06
Near Greenville, SC 29615
Chris
Job Details: 11/10/2023
"Call is a no show. I called , Lena called. No answer. No cc info"
We serviced a
WHIRLPOOL DRYER
Model wed5010Lw0
Near Greer, SC 29650
Chris
Job Details: 11/10/2023
"Unit has open heater and open fuses. Replaced parts. Unit check is ok ; used 1 279816, and 1 279816 from stock"
We serviced a
WHIRLPOOL DRYER
Model WED500CMW0
Near Greer, SC 29651
Chris
Job Details: 11/10/2023
Blower wheel is rubbing against housing . Ordering parts for repair ; ordrng 1 WPW10396039 (Motor) and 1 3401801 (Base) and 1 W10801999 (Wheel) and 1 W11641158 (Chute) and 1 WP8577230 (Housing) and 1 W11415783 (Seal) and 1 WP339956 (Seal)
We serviced a
WHIRLPOOL OVEN/MW COMBO
Model WOC54EC0HS04
Near Taylors, SC 29687
Chris
Job Details: 11/10/2023
Unit has multiple f6 faults . Microwave will not activate.no humming or attempt to start. No cavity light in interior . Flipped breaker and no difference. Unit may or may not need several parts. Unit will require second man and dolly . Gave customer a bluebook estimate for 2 men and multiple parts at $2837.88. Estimate will shrink once unit is out of wall and determined where failure is at . This is a worst case scenario estimate . Ordering for repair . Customer will pay half of this estimate up front ; ordrng 1 W11261167 (Control) and 1 Rcmaonly and 1 S17 and 1 Walldolly and 1 W11297728 (Panel) and 1 W11248652 (Fan) and 1 W11325603 (Control) and 1 W11346197 (Magtube) and 1 W11238401 (Transformer) and 1 W11033422 (Interlock assembly) and 1 W11325604 (Invertor)
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Taylors, SC 29687
Chris
Job Details: 11/10/2023
Unit has open element . Gave customer a bluebook estimate with tax and shipping at $459.94.installed new element. Unit check is ok ; used 1 WP3387747 (Element) from stock
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JS1
Near Liberty, SC 29657
Frank
Job Details: 11/10/2023
Installed control board tested working ok
We serviced a
WHIRLPOOL FREEZER
Model WRF535SWHZ07
Near Easley, SC 29640
Frank
Job Details: 11/10/2023
Both sections warm... Ordering compressor and sealed system; ordrng 1 W11547313 (Compressor) and 1 Wpw10143759 (Drier) and 1 W11547313 (Access port) and 1 W11598433 (Evaporator) and 1 W11504416 (28a) and 1 W11504431 (28a) and 1 W11506621 (28c) and 1 W11506635 (28d) and 1 R600a (R600a) and 1 Sealedsystemtech (Sealed system tech) and 1 Jobcodex20 (Job code x20)
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Spartanburg, SC 29301
Frank
Job Details: 11/10/2023
Installed board and pressure switch. Tested working ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Asheville, NC 28801
Brian
Job Details: 11/10/2023
Installed new start device and found compressor not coming on. Tested and found Compressor (W11547313) coupling (W11504416) coupling (W11504431) coupler (W11506621) coupler (W11506635) evaporator (W11550396) coupling (W11504423) coupler (W11504415) and uv drier (WPW10143759) needed. ; ordrng 1 W11547313 (Compressor) and 1 W11504416 (Coupler) and 1 W11504431 (Coupler) and 1 W11506621 (Coupler) and 1 W11506635 (Coupler) and 1 W11550396 (Evaporator) and 1 W11504423 (Coupler) and 1 W11504415 (Coupler) and 1 R600a (R600a) and 1 Sealedsystemtech (Sealed system tech) and 1 X20 (Job code) and 1 WPW10143759 (Uv drier)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Pelzer, SC 29669
Jerry D.
Job Details: 11/10/2023
"Temps 36@1, no water in imk, in test valve is energized but no water to imk, water at door ok, removed connector at bottom of door, and water comes out, water tube inside door is frozen, customer doesnt want to purchase a new freezer door, raised temp in freezer advised customer this may thaw out tube but it might take a couple of days, 150.00"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Mauldin, SC 29662
Carl
Job Details: 11/10/2023
Installed new drawer unick ok
We serviced a
MAYTAG WASHER
Model MVW6200KW
Near Simpsonville, SC 29681
Carl
Job Details: 11/10/2023
"Installe new latch ,strike and bezel cycled unit ck ok"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Inman, SC 29349
Chris
Job Details: 11/10/2023
"Customer state previous dryer, stopped working, and when this new dryer was installed This unit takes 5 to 6 cycles on To Drive to fully dry clothes. Unit heats. Went out side with customer to vent and demonstrated to customer that they have a vent restriction. No air coming from inside to outside from dryer. Put probe into vent and unit reached 240 degrees and cycled off . Called tech line and spoke with drew. Unit works as designed . File number for call is 7737763557"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Easley, SC 29640
Sam
Job Details: 11/09/2023
Installed control and sensor harness cycled unit through timed dry for 15 mins and a diagnostics cycle all functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDB00
Near Greenville, SC 29601
Matt
Job Details: 11/09/2023
Found freezer and refrigerator warm. Compressor and fan are running. Unit has a u.v dye drier on it. Removed evaporator cover and checked for u.v dye. Found u.v dye on evaporator. Will order. Sealed system covered for 5 years parts and labor.; ordrng 1 Sealedsystem (Sealed system) and 1 X20jobcode (X20 job code) and 1 W10836706 (Evaporator)
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WET4024HW0
Near Simpsonville, SC 29681
Derek
Job Details: 11/09/2023
Found unit will not spin out. This was the original problem according to customer. Ran spin and wash plate jerks slightly during spin but doesnt move. No error given. Ran load test in diagnostics. When testing motor wash plate spins quickly. Spoke with Chris at TECHLINE. He advised actuator is acting as a brake when engaged and wash plate moves. Able to manually push plunger which releases drive gear from arm and tried manually moving tub. Unable to move tub seized up. He advised either locked up gearcase or item under tub binding. Looks like full tear down and dryer removal will be necessary to remove tub. Will order parts. X20SR 7737760347; ordrng 1 Jw+De (Jw+ De only) and 1 W11665996 (Gearcase) and 1 W10882138 (Pulley) and 1 W10883809 (Arm) and 1 W11189163 (Motor) and 1 W11174407 (Harness)
We serviced a
WHIRLPOOL FREEZER
Model WZC5116LW0
Near Candler, NC 28715
Kari
Job Details: 11/09/2023
"Took quick pics,found unit covered in frost on the left side. Found when I touched the gasket it fell easily out of the channel. Cleared all Alice and siliconed the seal into the door and pulled gasket with heat gun. Unit now seals all the way around. Unit checks ok. ; used 1 WP482338 (Rtv) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Fountain Inn, SC 29644
Carl
Job Details: 11/09/2023
Found unit tilted forward to much adjusted front leggs xycled unit ck ok
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Fountain Inn, SC 29644
Carl
Job Details: 11/09/2023
Installed new control cycled unit to 350? unit ck ok
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Fountain Inn, SC 29644
Carl
Job Details: 11/09/2023
Installed new ui ran diagnostics and a test cycle to ck operation unit ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Fountain Inn, SC 29644
Carl
Job Details: 11/09/2023
Found bail arm not in slot and imk off installed bail arm cycled unit ck ok
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Greenwood, SC 29646
Jerry D.
Job Details: 11/09/2023
Installed listed parts cycled unit through test and calibration and unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Greer, SC 29651
Matt
Job Details: 11/09/2023
"Replaced ice maker,cycled ice maker. All functions pass."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Greenwood, SC 29646
Jerry D.
Job Details: 11/09/2023
"Found motor code, found capacitor leaking and inoperable, installed part sent preid, cycled unit through test and unit is not filling, found stand pipe drain pipe behind unit to low, raised drain hose up and attached it to the fill hose, cycled unit through test and calibration and unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Greenwood, SC 29646
Jerry D.
Job Details: 11/09/2023
Found condenser rubbing cabinet adjusted condenser and no noises heard
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LZ1
Near Greenwood, SC 29646
Jerry D.
Job Details: 11/09/2023
"Unit just deliverd, helped customer remove the rest of shipping cardboard from unit 3 knobs damaged and shaftsCustomer says unit was delivered broken, ordering, j13; ordrng 1 W11302156 (Assy man) and 3 W10850033 (Knob need 3)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Seneca, SC 29678
Frank
Job Details: 11/09/2023
Running about 5 degrees. .. rc 40.. ice maker cycles ok dropped ice and brought water in.. changed off set from 5 to 7 to make it colder in freezer..
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Seneca, SC 29678
Frank
Job Details: 11/09/2023
Piece of ice getting stuck in door.. door working ok seems like when taking pressure off paddle at a certain time in the revolution of cam in ice bin as door closes cub of ice getting stuck in chutemdoor.. called Ma suggestion pressure reducer and ice maker..; ordrng 1 W10267701rp (Tube with fitting) and 1 W10786952 (Pressure reducer) and 1 WPW10558423 (Ice container) and 1 W11546935 (Ice maker) and 1 Jobcodel14 (Job code l14)
We serviced a
ELECTROLUX WASHER
Model EFLS627UIW1
Near Easley, SC 29640
Sam
Job Details: 11/09/2023
Installed water valve went to turn cold water on and faucet for the cold water started leaking water advised customer to get faucet looked at as that could be part of the problem with the amount of water seen when water is turned on. Other than cold water faucet leaking all functions pass on the washing machine no more leaking at the water valve. Collected rest of balance 217.5.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Easley, SC 29640
Sam
Job Details: 11/09/2023
Installed control and sensor harness cycled unit through timed dry for 15 mins and a diagnostics cycle all functions pass.
We serviced a
ELECTROLUX DRYER
Model EIGD55HIW2
Near Easley, SC 29642
Sam
Job Details: 11/09/2023
Customer claims to have started cycle without lint filter in and worried that unit has gotten something stuck down in the blower wheel took off blower housing and found rag down in blower wheel removed rag carefully and cycled unit couldnt find any other fabrics or clothes stuck in unit all functions pass collected trip charge of 125.00.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Easley, SC 29640
Sam
Job Details: 11/09/2023
"Found unit dead full of water not doing anything not spinning draining, replaced control tried cycling unit through drain and spin to get rid of excess water still nothing called techline, techline had me test voltage at drain pump found 8 volts and 0 resistance coming from drain pump techline advised to order drain pump wire harness and gearcase for the agitation problem SR#7737756703; ordrng 1 W11449840 (Gearcase) and 1 W11399437 (Drain pump) and 1 W11643701 (Lower harness)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Waynesville, NC 28786
Kari
Job Details: 11/09/2023
Installed parts unit checks ok customer paid labor balance of $129.99 via check
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWQ05
Near Mills River, NC 28759
Brian
Job Details: 11/09/2023
Installed all new freezer rail components. Tested and found all operations ok with no leaks detected. Did not move unit.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Waynesville, NC 28786
Kari
Job Details: 11/09/2023
"Took quick pics, found units ceiling and freezer lights out. Found unit had SCode covering lights to be changed to new triple point style. Installed new lights. Unit checks ok"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Hendersonville, NC 28791
Brian
Job Details: 11/09/2023
"Found long fill error code. Ran unit through diagnostics and found unit completing and giving long fill code again. Inspected and found water lines reversed. Corrected waterlines and recalibrated unit. Tested unit in diagnostics and unit completed without issues. Tested unit in normal, and various other cycles, and found water not entering unit. Found Ui (W11626077) 2 switch (W10859568) switch (W11168256) switch (WPW10414398) encoder (W11626075) control (W11627413) and valve (W11513255) needed. ; ordrng 1 W11626077 (Ui) and 2 W10859568 (Switch)s and 1 W11168256 (Switch) and 1 WPW10414398 (Switch) and 1 W11626075 (Encoder) and 1 W11627413 (Control) and 1 W11513255 (Valve) and 1 L14 (Job code)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Hendersonville, NC 28791
Brian
Job Details: 11/09/2023
Found unit unplugged when I arrived. Unit had been plugged into gfci outlet. Plugged unit into a non gfci outlet and found unit and compressor coming on without tripping breaker. Contacted tech support and spoke to Rob. We activated each component in diagnostics and non gfci breaker did not trip. This indicates that the unit is ok and the issue is with the gfci outlet. I info customer that they would need to use a non gfci outlet on a dedicated circuit in order for unit to function properly. Customer understood. Left unit unplugged. Tech support sr number (7737758716). Documented findings with Kent at Saftey team. Saftey sr (7737661433)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Greenville, SC 29605
Matt
Job Details: 11/09/2023
Found freezer at 30 degrees. Found irregular frost pattern on evaporator. Found extreme bends in cap tubing at evaporator. Straightened bends out. Pressure tested with nitrogen and leak checked with liquid leak detector. Found no leaks. Pulled a long vacuum and weighed in 1.76 ounces of r600a. Frost pattern is now regular. Advised customer to watch unit again. Submitted SR documentation form 7737056895 to tech line.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Greer, SC 29651
Chris
Job Details: 11/09/2023
"Customer states both cavitys wont heat. Customer states she has to flip breaker to turn unit off. Unit has f6 e4 faults stored . Cleared faults. Preheated both cavitys to 350. Unit didnt heat. F6 fault retuned. Unit wont turn off and light selection turns off and off by itself . Unit is double wall oven and needs 2 men to uninstall .unit has no extended coverage on parts or labor per entitlement. gave Customer a blue book estimate for controls, UI and 2 men at $1873.51 per bluebook with dolly . Advised Cusotmer there may be other parts that are required once unit is disassembled but rather unlikely .customer denied repair"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Lyman, SC 29365
Chris
Job Details: 11/09/2023
Installed new parts. Unit check is ok ; used 1 280148 (Kit) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Starr, SC 29684
Jerry D.
Job Details: 11/09/2023
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Westminster, SC 29693
Frank
Job Details: 11/09/2023
Installed parts tested working ok
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Canton, NC 28716
Kari
Job Details: 11/09/2023
"Took quick pics, found unit missing timer shaft completely will need timer for repair ; ordrng 1 W11685947 (Timer) and 1 J13 (Job code) and 1 W11675852 (Knoc center)"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Greenville, SC 29611
Sam
Job Details: 11/09/2023
Installed inner basket and inner tub cycled unit through drain and spin and quick wash all functions pass. Collected last of remaining balance for the repair of 301.41
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Fountain Inn, SC 29644
Carl
Job Details: 11/09/2023
Ran diagnostics found dispenser cracked l14; ordrng 1 W11478525 (Fasica) and 1 W11621181 (Dispenser assembly)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSC503ESS01
Near Greer, SC 29651
Chris
Job Details: 11/09/2023
Unit has been in garage and hasnt been running in several days. Customer states unit wasnt cooling in ether section. Asked cusotmer if there was excess water in drain pan when unit was unplugged and moved. Customer states no. Only water was from ice bin melting. Unit has sealed system failure. Parts are covered for 120 months. Gave customer a bluebook estimate for repair for refrigeration fee and labor at $1024.68. Customer to take 30 days to decide on repair
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS05
Near Greer, SC 29651
Chris
Job Details: 11/09/2023
"Cusotmer states unit makes growling noise since last repair. Cusotmer states they have talked to ASI and kitchen aid about repair/replacement and was told tech needed to call whirlpool tech line about non repairable issue. Freezer temps are at 3 degrees and fresh food is at 38. Unit makes full bin of ice. No faults in test 56. Rant test 4. 3 way valve knocks as normal and unit completes test 4. No defrost failure on ff or freezer evap . During test 4 Cusotmer pointed out refrigeration circultaing through system making a slight growling noise . Advised cusotmer refrigerant circulating through system is normal noise. Cusotmer is unhappy with noise and states his expectations are higher for unit bc of price point . Called tech line and Spoke with Chris.advised Chris in test 4, step 5 you can hear R600 through freezer evap. Sent picture and uploaded picture of dye drier position.. dye drier is in correct position from last service repair. Chris from tech line Also confirmed that dye drier is in correct position. Sent Chris video of growling noise from r600 noise . Chris advised that the is a normal sound. R600 has different noise than R134 and this being a r600 unit. Chris advised no more can be done to mitigate noise. Customer clearly state this is a noise complaint and not failure of unit and expections of quality are the issues he has . Chris advised to refer Customer back to Cusotmer service for noise related compliant . Unit works as designed per tech line. File number for call is 7737755655"
We serviced a
MAYTAG WASHER
Model MHW8200FW0
Near Taylors, SC 29687
Chris
Job Details: 11/09/2023
Cusotmer has load and go dispenser failure. Customer states this is the 3rd time load and go has failed .no stored faults . removed load and go container inside of dispenser and added soap manually. Soap was pushed into wash basket . Gave customer a bluebook estimate for repair at $440.10. Installed new dispenser tray. Ran automatic diagnostics. Soap actuator turns and opens to dispenser. Unit check is ok
We serviced a
KITCHEN AID DISHWASHER
Model KDTE334GPS0
Near Taylors, SC 29687
Chris
Job Details: 11/09/2023
Unit has leak at elbow/house supply line. Supply line is loose at elbow fitting. Tightened all water lines. Ran unit check. Unit check is ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Hendersonville, NC 28739
Brian
Job Details: 11/09/2023
Customer needs to reschedule. Did not enter home or service unit. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Simpsonville, SC 29681
Carl
Job Details: 11/09/2023
Installed new imk and found fill tube heater open ; ordrng 1 W11087201 (Heater)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Simpsonville, SC 29680
Matt
Job Details: 11/09/2023
Replaced main control and harnesses. Ran diagnostics. All fund pass. Ran quick wash cycle. All functions passed
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC300ESS01
Near Candler, NC 28715
Kari
Job Details: 11/09/2023
"took quick pics, found unit right hand ff door wouldnt stay open and would pop open if left door was closed. Took door off and flipped over found the plastic on the bottom of the door is cracking around the spindle that is foamed into the bottom of the door. Also found gasket falling apart gave cust two estimates with 10% applied one with gasket and one with just door. Estimate for door and gasket would be $1242.05 and the one with just the door would be $1040.34. Gave customer Whirlpools trade care team number to call and see if they will give customer and authorization to cover the door since repair is so expensive. Had Office run credit card for a trip charge of $150 and email receipt."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Flat Rock, NC 28731
Brian
Job Details: 11/09/2023
Found all gaskets torn. 2 Gasket (W10830162) And Freezer gasket (W10571967) needed. ; ordrng 2 W10830162 (Gasket)s and 1 W10571967 (Freezer gasket) and 1 L14 (Job code)
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Flat Rock, NC 28731
Brian
Job Details: 11/09/2023
"Found multiple leds out. Replaced all leds according to service pointer. Parts and labor covered. At this time, all operations ok with no leaks detected. Did not move unit. Collected 70 for service call, via check."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Simpsonville, SC 29680
Matt
Job Details: 11/09/2023
"Replaced fan, fan housing assembly, and masked Evap lines. Changed the position of the dryer filter by 45 degrees. Noticeably quieter at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near Walhalla, SC 29691
Frank
Job Details: 11/09/2023
Was 5 degrees in fc.. cleaned ice buildup due to door being opened.. cycled ice maker. Not bringing in water valve ok needs ice maker.. customer will take care of.
We serviced a
KITCHEN AID DISHWASHER
Model KDTM404EBS2
Near Seneca, SC 29672
Frank
Job Details: 11/09/2023
Installed parts tested working ok.. not leaking.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Salem, SC 29676
Frank
Job Details: 11/09/2023
Installed parts tested working... Draining ok..
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507ESS01
Near Greenville, SC 29607
Matt
Job Details: 11/07/2023
Found l.e.d. Modules failed. Gave customer blue book estimate to install l.e.d module kit 445.00 total. Customer does not want repaired.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Gaffney, SC 29340
Sam
Job Details: 11/07/2023
"Found no error codes when cycling through diagnostics. Put unit into a quick wash cycle with load, found unit shaking violently banging into the wall re leveled units feet cycled unit again no more shaking all functions pass."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MB0
Near Gaffney, SC 29340
Sam
Job Details: 11/07/2023
"Found no error codes on unit. Did find units left front burner not staying lit when in the low setting adjusted the screw behind the the knob of burner adjusted the flame height, burner now stays lit during low setting all functions pass."