We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Anderson, SC 29625
Jerry D.
Job Details: 11/28/2023
"Left front burner switch inoperable, installed switch sent preid, cycled unit through test and all functions are working properly"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSC503EBS01
Near Easley, SC 29640
Matt
Job Details: 11/28/2023
Found in test 47 showed ice maker thermistor 02 open circuit. Ice maker needs replaced. Gave customer estimate to replace to replace the ice maker part plus tax only.117.72 customer is going to watch and see how it does before deciding.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Travelers Rest, SC 29690
Matt
Job Details: 11/28/2023
Found control non responsive. Found sharp bend in touch panel ribbon connector. Straightened ribbon and re tested. Found F7e1 error. Ran diagnostics and found capacitor open. Replaced capacitor and retested. Unut now runs and control stays on.blue book estimate to replace ui control is 676.00; used 1 W11395618 (Capacitor) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ06
Near Brevard, NC 28712
Derek
Job Details: 11/28/2023
Installed parts. Pulled vacuum. Charged unit with recommended charge per data tag. Cycled unit. Unit checks ok. Policy adjust is W19J1T0AL1.5
We serviced a
MAYTAG DRYER
Model MED6630HC2
Near Hendersonville, NC 28739
Derek
Job Details: 11/28/2023
Installed parts. Cycled unit. Unit checks ok.
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Fletcher, NC 28732
Derek
Job Details: 11/28/2023
Installed parts. Cycled unit. Unit checks ok. Policy adjust is M19J3T0NL2
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Franklin, NC 28734
Kari
Job Details: 11/28/2023
"Took quick pics, found unit belt had broken and rolled up installed new dryer kit and leveled unit. Unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Sylva, NC 28779
Kari
Job Details: 11/28/2023
Took a quick pics found unit left side door. Had issues in the finish and had a scratch across the front. Installed new door unit checks OK
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Cherokee, NC 28719
Kari
Job Details: 11/28/2023
Nate 7737890699 installed encoder and encoder harness plugged unit in and found the ui flashed all the lights and then went dark like it should when first plugged in. Unit wouldnt turn on or go into diagnostics. Control is sending 12DCV to ui. Called Techline and spoke with Nate. He said to re-order encoder if weve got proper voltage from the outlet on a dedicated circuit and then we also have proper voltage into the UI but its not powering on told customer customer for right now is refusing repair just because the manufacture states that they wont entertain anything else as long as There is a file open.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Anderson, SC 29625
Jerry D.
Job Details: 11/28/2023
"Temps 36@1, Alot of Ice cubes in bottom of freezer, in bottom Found freezer door not sealing properly frost around door switch , door switch not working properly, causing imk to dump ice when frez door is open, adjusted frez door seal and door to seal better, cleared ice from door switch , switches and seal ok, unit chks ok"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Anderson, SC 29621
Jerry D.
Job Details: 11/28/2023
"Found door hinge screws loose causing water to drip out under door , tightened and adjusted door cycled unit through test and no leaks found unit checks ok"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Anderson, SC 29621
Jerry D.
Job Details: 11/28/2023
Installed listed parts cycled unit through test and calibration and unit checks ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH78519LZ00
Near Anderson, SC 29621
Jerry D.
Job Details: 11/28/2023
"Customer had receipt delivered date 3/23/23, door broken at wire harness, cntrl dead, ordering, j13; ordrng 1 W11643350 (Door) and 1 W11627690 (Cntrl)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cherokee, NC 28719
Kari
Job Details: 11/28/2023
"Took quick pics, found unit not wanting to start cycle. Found the latch will just click but not engage. Installed new latch unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Fairview, NC 28730
Brian
Job Details: 11/28/2023
"Found freezer light and ceiling lights out. Found loose connection on ceiling light. Secured light and found light operation ok at this time. Customer also concerned about long run times for unit. Inspected freezer evaporator and found no ice build up. Unit went into defrost shortly after arrival. Run times appear to be normal. At this time, all operations ok. Collected 150 for service call."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Hendersonville, NC 28792
Brian
Job Details: 11/28/2023
"Found F7e5 (shifter fault) f0e5 (off balance load). When attempting to put unit into diagnostics, unit shut itself down. Tried again and unit went into diagnostics. Tested unit in diagnostics and found cold water coming in very slowly. Inspected and found cold valve clogged with debris but all other functions seem ok at this time. Given fault codes and units failure in diagnostics, control (W11116592) And inlet valve (W11127357) needed. 867.45 to complete repairs l customer did not wish to proceed with repairs at this time. Collected 125 for service call."
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Hendersonville, NC 28792
Brian
Job Details: 11/28/2023
Found no unusual gas smells. I preheated oven and found it reaching and maintaining proper temps. Found center burner not igniting but is sparking. New Burner head (W11162114) needed. ; ordrng 1 W11162114 (Burner head) and 1 F12 (Job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Hendersonville, NC 28791
Brian
Job Details: 11/28/2023
Installed new damper. Tested and found all operations ok at this time did not move unit.
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Fletcher, NC 28732
Brian
Job Details: 11/28/2023
Tech was assigned as a helper;
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Spartanburg, SC 29303
Sam
Job Details: 11/28/2023
Found unit not activating drain pump will order parts; ordrng 1 W10919003 (Drain pump) and 1 W11603811 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Duncan, SC 29334
Sam
Job Details: 11/28/2023
"Found unit not heating properly cycled unit in diagnostics found f3 e3 error code no lose connections Found, after cycling unit still no heat customer also claims that unit would heat way longer even after finishing cycle, OWI most likely the fault for the f3 e3 error code also found f6 e2 error code, finding multiple problems, will order multiple parts just in case.; ordrng 1 W10518394 (Heater) and 1 W10906426 (Control) and 1 W11084121 (Sensor) and 1 W11227372 (Wire harness) and 1 L14jobcode (L14 jobcode) and 1 Customerwouldliketopreschedule (Customer would like to preschedule)"
We serviced a
WHIRLPOOL WASHER
Model NTW4519JW2
Near Duncan, SC 29334
Sam
Job Details: 11/28/2023
Installed inner tub cycled unit through quick wash quick wash went perfectly all functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Travelers Rest, SC 29690
Matt
Job Details: 11/28/2023
Freezer temp is-6. Found no water to ice maker. Found fill nozzle frozen. Will order main control and nozzle heater.; ordrng 1 W11224256 (Control) and 1 W11087201 (Heater) and 1 Anytech (Any tech) and 1 L14jobcode (L14 job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Travelers Rest, SC 29690
Matt
Job Details: 11/28/2023
"Found no ice in ice container. Freezer temperature is -5. Found ice frozen in the fill nozzle , found harness has split at the bottom of the door. Harness made into door. Will order freezer door; ordrng 1 W11551458 (Freezer door) and 1 JobcodeL14 and 1 2manjob (2 man job) and 1 Needsapproval (Needs approval)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV03
Near Belton, SC 29627
Jerry D.
Job Details: 11/28/2023
"Temps 36@1, upper imk ok, lower imk overfilled, ordering, j13; ordrng 1 W11456889 (Imk)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Simpsonville, SC 29680
Jerry D.
Job Details: 11/28/2023
"Found valve dripping, installed valve sent preid cycled unit through test and no leaks found unit checks ok"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Taylors, SC 29687
Chris
Job Details: 11/28/2023
Unit has locked pump. Gave customer a bluebook estimate for repair at $518.25. Installed new pump. Unit check is ok. No leaks
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrs588fihz04
Near Taylors, SC 29687
Chris
Job Details: 11/28/2023
Unit has been dropped several times and has damage in rear cabinet and front frame.from dealer/installer.unit has leak from water valve from damage.floors covered in water. Unit has no cut and cut off is under house. Cusotmer has no way to cut off water supply . Cusotmer states cutoff isnt accessible under home. Advised customer water will have need to be cut off for repair . ; ordrng 1 W11512399 (Valve)
We serviced a
JENN AIR M/W OTR
Model JMW2427WS02
Near Greer, SC 29650
Chris
Job Details: 11/28/2023
"Unit has multiple faults codes. Microwave cavity doesnt heat. Unit needs magnetron, invertor and possibly appliance manager. Also recommended changing door switch at age of unit. Gave Cusotmer a bluebook estimate for repair with wall dolly and 2 men at $1610.51. Ordering parts for repair ; ordrng 1 S17 and 1 2man and 1 Walldolly and 1 WPW10626304 (Control) and 1 W11346197 (Magtube) and 1 W10217711 (Invertor) and 1 461968971522 (Interlocks)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Greer, SC 29650
Chris
Job Details: 11/28/2023
Customer states unit leaked water out of right side of unit. Water cut off upon arrival . Unit doesnt leak when dispenser paddle is pressed. Unit doesnt leak in test 45 imk fill. Unit has NO clogged drains. Unit doesnt have cooling failure or sweat on sealed system lines . Called tech line and spoke with Chris . Put unit into test 38 forced defrost. Unit went into test defrost . No leaks. Added water to drain pan. No leaks . Found leak at house supply valve. Also leak at valve.watwr line was loose on both ends. After 2 turns on each side dripping stopped. Cusotmer to Moniter. No leaks from unit or service performed. Unit check is ok
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Greer, SC 29651
Chris
Job Details: 11/28/2023
Customer states unit caught fire and oven part fell from interior while broiling. Part is unrecognizable after fire. Cusotmer has damaged part. Customer also states unit blows suite from top vent. Called tech line and spoke with drew. Sent pictures of damaged part to drew.drew cant identify part. Part isnt on parts list per techline . Whatever component is component isnt causing unit not to run correctly or operate with faults . Drew says it could possibly be external temp probe that shouldnt have been in cavity . Drew stated this part didnt come with oven from manufacturer. Drew referred to part as nutrichef temp probe. Unit operates as designed. File number from techline is 7737888298.Unit works as designed. Cusotmer is responsible for failure . Called safety team. Was Advised to close call . File number from saftey is 7737872037
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Greer, SC 29651
Chris
Job Details: 11/28/2023
"Customer states unit takes extended time to dry load or clothes, unit has vent restriction fault stored. Unit has good voltage to terminal block. Unit heats. Applied temp probe to vent. Unit reaches 148 degrees and cycles off. Unit has air venting to outside. Vent is on opposite side of house . Unit also has excess vent hose in rear. Trimmed vent hose. Set dryness setting to 4.Unit check is ok"
We serviced a
KITCHEN AID REFRIGERATOR
Model KSSC42QVS01
Near Travelers Rest, SC 29690
Matt
Job Details: 11/28/2023
Found compressor not running. 120 volts to inverter and 3.8 signal volts to inverter. Compressor windings ohm out at 6.7 from any pin to any pin. Replaced inverter. Compressor started up. Temperatures started at 70. Watched unit cool till they were at 32 and 62. Blue book estimate is 684.00. Customer approved.; used 1 W10629033 (Inverter) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Travelers Rest, SC 29690
Matt
Job Details: 11/28/2023
Found auger motor not turning. Found correct voltage to auger motor. Will order auger motor and coupler.; ordrng 1 Anytech (Any tech) and 1 L14jobcode (L14 job code) and 1 W11671282 (Auger motor) and 1 WPW10169511 (Coupling)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Greer, SC 29651
Chris
Job Details: 11/28/2023
Unit will not power on. Outlet checks good. Ordering for repair ; ordrng 1 W11620481 (Control.)
We serviced a
MAYTAG FREEZER
Model MZF34X18FW02
Near Duncan, SC 29334
Matt
Job Details: 11/27/2023
Freezer temp 5 degrees Freezer fan and compressor are running. 120 volts to the outlet and it is properly polorized and grounded. Compressor pulling 1.1 amps. Unit pulling 3.1 amps in defrost. All functions are working as designed. No abnormal noises at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Spartanburg, SC 29303
Sam
Job Details: 11/27/2023
Found unit not wanting to fill with water took back panel off found kink in hose fixed kink cycled unit again no error codes all components working all functions pass.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Spartanburg, SC 29303
Sam
Job Details: 11/27/2023
Found unit not wanting to energize drain pump also found units control acting erratic will order both parts and repair on return.; ordrng 1 W11603811 (Control) and 1 W10919003 (Drain pump)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Simpsonville, SC 29681
Carl
Job Details: 11/27/2023
Found gearcase shaft has dropped causing unit to rub est. 676.30
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Simpsonville, SC 29681
Carl
Job Details: 11/27/2023
Installed new control and damper cycled unit ck ok
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Greer, SC 29650
Chris
Job Details: 11/27/2023
"Cusotmer states wash basket still traps water. Called trade care and spoke with Sharon .. parts and labor authorization is denied, wash basket is covered for 10 years. Will, charge labor upon return . ; ordrng 1 W11172199 (Basket)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Brevard, NC 28712
Derek
Job Details: 11/27/2023
"Spoke w/ trade partner. Could not get policy adjust due to dop. Unit has started popping proofing on screen when trying to use microwave and intermittently gives inverter not responding error. Inverter and panel have been replaced within the last year, Will part warranty and reorder. Q16 2 man; ordrng 1 Bm+de2man (Bm + de) and 1 W11600634 (Panel (part warranty)) and 1 W11325786 (MW appliance manager (pt warranty)) and 1 W11578959 (Magnetron (pt warranty)) and 1 W11578579 (Inverter (pt warranty)) and 1 Walldolly (Wall dolly)"
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Boiling Springs, SC 29316
Matt
Job Details: 11/27/2023
Found fluid leading out of capacitor and running down the right side of microwave. Will order; ordrng 1 W10850446 (Capacitor) and 1 Anytech (Any tech) and 1 L14jobcode (L14 job code)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Inman, SC 29349
Chris
Job Details: 11/27/2023
Installed new parts. Unit check is ok . New labor authorization is w19ihm0nl1.5
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Inman, SC 29349
Chris
Job Details: 11/27/2023
Unit has shorted control and possible short . Ordering parts for repair ; ordrng 1 W11607637 (Control) and 1 W11497303 (Motor) and 1 W10721967 (Cam) and 1 W11481722 (Shfter) and 1 W11665967 (Harness) and 1 W11454372 (Gearcase) and 1 W11428524 (Capictor)
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Easley, SC 29640
Jerry D.
Job Details: 11/27/2023
"Lock broken, installed lock sent preid cycled unit through test and unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Easley, SC 29640
Jerry D.
Job Details: 11/27/2023
"Temps 36@1, Imk motor wont run, installed imk sent preid, cycled unit through test and harvest and fill ok"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Easley, SC 29642
Jerry D.
Job Details: 11/27/2023
"Found 4 codes f1 computer code and out of balance, unit also has bad bearings, estimate 1,878.00"
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrt311fzdz02
Near Spartanburg, SC 29303
Matt
Job Details: 11/27/2023
Found compressor pulling .3 amps this is about half of what it should be. Will order compressor and u.v dye drier.; ordrng 1 W11580057 (Compressor) and 1 W10143759 (Dryer filter) and 1 W11506635 (Port) and 1 Q16jobcode (Q16 job code) and 1 Sealedsystemtech (Sealed system tech) and 1 R600a (R600a)
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Easley, SC 29642
Jerry D.
Job Details: 11/27/2023
"Mot ticking after it gets hot, ordering, Q16; ordrng 1 Q16 (Q16) and 1 697772 (Blower) and 1 W11492434 (Motor) and 1 W11401018 (Kit noise)"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Mauldin, SC 29662
Derek
Job Details: 11/27/2023
Installed parts. Cycled unit. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Greenwood, SC 29646
Derek
Job Details: 11/27/2023
Found unit started flashing dispenser light off and on randomly then started boot sequence in a loop for about 24 hrs. Customer has both on video. Unit had since resumed normal operation. At time of repair all loads operating normally and thermistors show good. Will order parts to repair. ; ordrng 1 W11578030 (Fan harness) and 1 W11578030 (UI) and 1 W11224256 (ACU)
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Greenwood, SC 29646
Derek
Job Details: 11/27/2023
Installed parts. Cycled unit. Unit checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Greenwood, SC 29649
Derek
Job Details: 11/27/2023
"Installed parts, adjusted rear panel tabs to reduce noise per service pointer for unit, calibrated and cycled unit. Reduced wobble during spin. All functions of unit checks good."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Leicester, NC 28748
Kari
Job Details: 11/27/2023
"Took quick pics, found unit showing long fill code found the cold side impacted with mud and dirt from the well. Installed new valve. Unit checks ok ; used 1 W11210463 (Valve) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Spartanburg, SC 29306
Matt
Job Details: 11/27/2023
Found bake igniter open. Replaced bake igniter. Tested operation on bake at 350. All functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Spartanburg, SC 29301
Matt
Job Details: 11/27/2023
Replaced ice maker. Tested operation. Ice maker cycled and filled with water. All functions pass.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Asheville, NC 28805
Brian
Job Details: 11/27/2023
"Found unit reaching proper temps but had no airflow. Inspected and found vent line kinked. Shortened vent and tested. Found unit operating as designed at this time. I recommended customer get low profile telescopic vent for optimal operation, given space customer has in Laundry room. Customer understands."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Asheville, NC 28804
Brian
Job Details: 11/27/2023
"Found freezer door rails stiff and not sliding well, preventing door from closing properly. 2 slide (W11658402) LH bracket (WPW10330991) RH bracket (WPW10330993) LH adapter (WPW10284684) RH adapter (WPW10284685) gear kit (12002497) needed. ; ordrng 2 W11658402 (Slide)s and 1 WPW10330991 (LH bracket) and 1 WPW10330993 (RH bracket) and 1 WPW10284684 (LH adapter) and 1 WPW10284685 (RH adapter) and 1 12002497 (Gear kit) and 1 L14 (Job code)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Asheville, NC 28804
Brian
Job Details: 11/27/2023
"Installed new doors and air tower. Sealed liner with silicone. Found all operations ok at this time, with no leaks detected. Did not move unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Weaverville, NC 28787
Kari
Job Details: 11/27/2023
Installed parts unit checks ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Marshall, NC 28753
Kari
Job Details: 11/27/2023
"Took quick pics, found unit showing f2-e3 acu and ui miss match unit in drain and spin will run the spin cycle fine for about 3 minutes then it stops the basket and just starts filling, there is no rinse option need parts for repair ; ordrng 1 W11481116 (Control) and 1 W11513246 (Control) and 1 L14 (Job code)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Mars Hill, NC 28754
Kari
Job Details: 11/27/2023
"Took quick pics, found unit not starting cycle every time wont let water in and will just blink the sense light. Found the latch had a broken wire that was barely connected. Installed new. Unit checks ok. ; used 1 W11307244 from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Mars Hill, NC 28754
Kari
Job Details: 11/27/2023
"Took quick pics, found unit water not coming in and it making a squealing noise found belt melting to cam and pieces of the belt coming off. Installed new cam and belt. Also found unit had well put in when house was built, builder didnt purge lines properly and the cold valve is full of plastic shavings and mud. Installed new valve. Ran unit through diagnostics cycle. Unit checks ok; used 1 W10721967 (Cam), and 1 W11239857 (Belt) from stock"
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPA01
Near Piedmont, SC 29673
Jerry D.
Job Details: 11/27/2023
Mr nees to reschedule ; saved tckt
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507HPS
Near Simpsonville, SC 29681
Carl
Job Details: 11/27/2023
Ran diagnostics found imk cant fint home led are receiving voltage and the damper is stalling n17; ordrng 1 W11683244 (Led kit) and 1 Wpw10479155 (Damper) and 1 W11658802 (Imk) and 1 S17 (Labor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Simpsonville, SC 29680
Carl
Job Details: 11/27/2023
Installed new control cycled unit and cleared drain unit ck ok
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near Travelers Rest, SC 29690
Sam
Job Details: 11/27/2023
"Installed all parts cycled unit through quick wash ran entire quick wash unit filled with water, agitated, drained and spun all components working. No abnormal noises like grinding or squealing any longer. No error codes found after quick wash all functions pass."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Asheville, NC 28804
Brian
Job Details: 11/27/2023
"Unit unplugged when I arrived. Plugged unit in and found rinse led blinking and not progressing. Canceled cycle and entered diagnostics. Found no saved error codes. Ran unit through diagnostics and unit completed without issues. At this time, all operations ok with no leaks detected. Did not move unit."
We serviced a
WHIRLPOOL OVEN/MW COMBO
Model WOC54EC0HS04
Near Taylors, SC 29687
Sam
Job Details: 11/27/2023
Helped RC
We serviced a
KITCHENAID COOKTOP
Model KCED600GBL01
Near Seneca, SC 29678
Frank
Job Details: 11/27/2023
Glass top broke in shipping need to re order; ordrng 1 W11051484 (Cooktop) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Seneca, SC 29678
Frank
Job Details: 11/27/2023
Keeps blowing bulbs.. replacing socket and board; ordrng 1 Jobcodel14 (Job code l14) and 1 W11552018 (Control board) and 1 W10210871 (Lamp holder) and 2 8206232A (Bulb)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Westminster, SC 29693
Frank
Job Details: 11/27/2023
Not cooling properly.. lights go out.. ordering control board; ordrng 1 W11566891 (Control) and 1 Jobcodel14 (Job code l14)
We serviced a
MAYTAG RANGE
Model MER8800FZ0
Near Westminster, SC 29693
Frank
Job Details: 11/27/2023
Needs bake element.. covered under warranty.. paid TC $150.. customer wanted to install .
We serviced a
MAYTAG DRYER
Model MED5630HW
Near Westminster, SC 29693
Frank
Job Details: 11/27/2023
"Checked temps ok., Should get vent cleaning.. adjusted dryness settings.."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Seneca, SC 29672
Frank
Job Details: 11/27/2023
Replaced motor and coupling tested working ok
We serviced a
WHIRLPOOL DOUBLE WALL OVEN
Model WOD51EC0HS01
Near Seneca, SC 29672
Frank
Job Details: 11/27/2023
Unit shorting Fixed wiring. Tested working ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Six Mile, SC 29682
Frank
Job Details: 11/27/2023
Replaced led kit all lights on working ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Taylors, SC 29687
Chris
Job Details: 11/27/2023
Found door gasket coming out of channel. Glued gasket back in channel. Unit check is ok
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC2
Near Simpsonville, SC 29680
Carl
Job Details: 11/27/2023
Cycled unit to ck operation idler noisey installed cycled and still had noise from the rear rollers n15; ordrng 2 Wpw10359272 (Shaft)s and 2 Wpw10314173 (Roller)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW08
Near Greenville, SC 29607
Carl
Job Details: 11/27/2023
Found closer worn j13; ordrng 1 Wp67003638 (Closer) and 1 J13 (Labor)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507HPS02
Near Greenville, SC 29607
Carl
Job Details: 11/27/2023
Found heater open and a bad ink thurmister j13; ordrng 1 W11087201 (Filltube heater) and 1 W11658802 (Imk) and 1 J13 (Labor)
We serviced a
WHIRLPOOL OVEN/MW COMBO
Model WOC54EC0HS04
Near Taylors, SC 29687
Chris
Job Details: 11/27/2023
Called tech line and spoke with joe. Found shorted door switches and burnt fuse connections. Installed new parts. Unit check is ok . Sr number is 7737872435
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Asheville, NC 28804
Brian
Job Details: 11/27/2023
"Found no saved error codes. Tested unit in diagnostics and when unit agitated, could hear loud grinding noise. Inspected and found a piece of cardboard under pulley shield and found pulley teeth worn down. Pulley not able to change gears properly. Installed new belt (W11239857) and pulley (w10721967). Tested unit and found all operations ok with no leaks detected"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Piedmont, SC 29673
Jerry D.
Job Details: 11/27/2023
"Bellow torn, overflow code, valve chks ok, ordering, Q16; ordrng 1 Q16 (Q16) and 1 W10897390 (Bellow) and 1 W11125159 (Switch pressure)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Pelzer, SC 29669
Jerry D.
Job Details: 11/27/2023
"Lid lock broken, installed lock sent preid cycled unit through test and calibration unit checks ok"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Greer, SC 29651
Chris
Job Details: 11/24/2023
Unit has broken belt due to motor pulley failing. Unit also has damaged door gasket. Ordering parts for repair ; ordrng 1 W19 and 1 279827 (Motor) and 1 WP694089 (Wheel) and 1 4392065 (Kit) and 1 W10906683 (Seal) and 1 Hitempglue and 1 WP695737 (Door)
We serviced a
WHIRLPOOL DRYER
Model MEDP576KW0
Near Asheville, NC 28805
Kari
Job Details: 11/24/2023
"Took quick pics, found units timer shifter broken off into the knob. Would need timer and knob for repair gave customer est of $461.42 customer declined repair at this time had office run cc for $125 and email receipt"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Chesnee, SC 29323
Derek
Job Details: 11/24/2023
Found red lights intermittently show up on display w/o anything being selected. Will order parts. ; ordrng 1 W11548749 (ACU) and 1 WPW10434452 (Switch) and 1 WP3149404 (Switch)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS1
Near Chesnee, SC 29323
Derek
Job Details: 11/24/2023
Found unit leaking from left rear seam. Unit was then disconnected and uninstalled but has video of leaking there and tub has residue in that area. Also found outer door bent and catching on left hinge interfering with door closing fully. Will order parts to repair. X20 2man ; ordrng 1 W11625194 (Panel) and 1 W11409866 (Tub) and 1 W11535094 (Inlet) and 1 W11537778 (Heater) and 1 W11460946 (Motor pump assy)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Greenville, SC 29615
Chris
Job Details: 11/24/2023
Ordering for first call complete ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Cam) and 1 W11611297 (Belt) and 1 W11481722 (Shifter) and 1 W10919003 (Pump)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Asheville, NC 28804
Brian
Job Details: 11/24/2023
"Found no saved error codes. Unit is level and suspension is ok. Tested unit in diagnostics and unit completed without issues. Cannot recreate issue. Went over proper loading procedures and cycle selection with customer. Recommended customer keep an eye on unit, and if issue occurs again, take a video and note what is in unit and what cycle has been selected. Customer understood. At this time, all operations ok with no leaks detected."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Cowpens, SC 29330
Sam
Job Details: 11/24/2023
Installed motor blower wheel and dryer repair kit leveled feet cycled unit through timed dry nothing out of the ordinary all functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Fairview, NC 28730
Kari
Job Details: 11/24/2023
"Took quick pics, found unit making a loud rattle from the freezer fan. Tried fighting housing against freezer wall and after putting foam around housing and back panel it sounds the same. Need fan and blade for repair ; ordrng 1 W11661931 (Fan motor) and 1 WP67006337 (Blade) and 1 J13 (Job code)"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Greer, SC 29651
Chris
Job Details: 11/24/2023
Unit has multiple faults and dies mid cycle. Ordering parts for repair ; ordrng 1 W11549461 (Motor) and 1 WP697772 (Wheel) and 1 W11618916 (Control)
We serviced a
AMANA FREEZER
Model AZC5216LW0
Near Gaffney, SC 29341
Derek
Job Details: 11/24/2023
Found unit not starting compressor. 120v to inverter. 1 winding combo on compressor shows open other set of windings check at 20 ohms. Will order parts to repair. X20 ; ordrng 1 W11592058 (Thermostat) and 1 W11599968 (Compressor) and 1 W11109499 (Drier) and 1 W11598145 (Inverter) and 1 Avx4 (Access valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Spartanburg, SC 29306
Derek
Job Details: 11/24/2023
Installed parts. Cycled unit. Unit checks ok.
We serviced a
KITCHEN AID RANGE
Model KFGG504KPS1
Near Swannanoa, NC 28778
Kari
Job Details: 11/24/2023
Installed parts Unit checks ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS28T3AW1
Near Hendersonville, NC 28739
Brian
Job Details: 11/24/2023
"Found left door not shutting properly. Inspected and found ice chute, on door, rubbing on ice bin, preventing it from closing all the way. Dumped some ice and adjusted bin. Found door now closing properly. Recommended customer dump ice once a month, or so, to prevent ice bin from filling so much. Customer understood. At this time, all operations ok with no leaks detected. Did not move unit."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Laurel Park, NC 28739
Brian
Job Details: 11/24/2023
"Installed inn and outer tub and gearcase, slider washplate and all other parts ordered. Recalibrated and tested unit, observing for leaks and proper functions. At this time, all operations ok with no leaks detected. Contacted partner team and spoke to Deasia. Got authorization for extra labor (w19huc0nl1.5)"