We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Greer, SC 29651
Chris
Job Details:
11/29/2023
Freezer led is hanging with broken wires in liner. Called tech line and spoke with Aaron. Unit is unrepairble .Unit is being submitted for replacement. File number for call is 7737902466
We serviced a
WHIRLPOOL DRYER
Model MED7230HW2
Near Moore, SC 29369
Sam
Job Details:
11/29/2023
"Cycled unit found slight burning smell and motor kicking off after a few seconds. Checked incoming voltage unit getting 240 volts, took unit apart found burning smell coming from lint everywhere all around heater and inside of heater housing checked ohms on motor, motor had .3 to .6 ohms checked heating element 9.8 ohms, blower housing fuse .2 ohms, heater housing fuse .2 ohms called techline, techline said that the motor most likely over heated from blocked vent in back of dryer causing a lot of heat and extra lint to be found all inside the dryer. Removed lint clogging the vent in back of dryer vacuumed almost all of lint inside dryer on motor blower wheel heater and all the wiring and housing. Put unit back together cycled unit through quick dry no abnormal smells vent cleared and pushing air through properly advised customer to get house vents cleaned seeing as that could be part of the issue. unit no longer cutting off all functions pass.SR#7737905338"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Pelzer, SC 29669
Jerry D.
Job Details:
11/29/2023
"Found ice around evaporator fan motor, removed frez door and all drawers and evaperator panel found defrost heater unplugged right side, plugged heater in removed ice, reassembled unit, cycled heater unit chks ok"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Seneca, SC 29672
Frank
Job Details:
11/29/2023
Installed parts tested working ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Easley, SC 29642
Frank
Job Details:
11/29/2023
7-1. Heater turned off. 4-3 motor not running.. heater circuit tested ok 10 ohms. Replaced control tested working ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Easley, SC 29642
Frank
Job Details:
11/29/2023
7 degrees in fc. 37 in rc Filter dryer. Pull vac 45 min. Recharge system. Called Techline file. 7737900787. ; ordrng 1 W11580057 (Compressor) and 1 W11504415 (28a) and 1 W11504431 (28b) and 1 W11506619 (28c) and 1 wpw10143759 (Dye drier) and 1 w11506635 (Access port) and 1 R600 (R600) and 1 Sealedsystemtech (Sealed system tech)
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HS20
Near Easley, SC 29642
Frank
Job Details:
11/29/2023
Changed dented door
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Greenville, SC 29607
Matt
Job Details:
11/29/2023
"Replaced suspension,actuator,cam kit and belt. Ran a quick wash cycle."
We serviced a
KITCHEN AID MW OVEN COMBO
Model KOCE500ESS09
Near Burnsville, NC 28714
Kari
Job Details:
11/29/2023
"Took quick pics, found. When trying to use microwave found the open close door error occurred and wont start cycle, Unit showing 6-8 code, states the MW ACU has lost communication to the console. Followed the tech sheet and found the harness to be good, found it states the programming is corrupted and needs to be replaced would need mw acu and console for repair. All boards are covered under 5 y part warranty through manufacturer. Gave cust est of $404.61;if we need switches, gave customer est of $267.70. Cust agreed had office run cc for $125 and email receipt ; ordrng 1 W11093254 (Ui) and 1 N15 (Job code) and 1 W11325786 (MW acu) and 1 W11449277 (Switch harness)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Hendersonville, NC 28792
Brian
Job Details:
11/29/2023
"Customer informed me that there was another company out here for the same issue and replaced the control. Customer provided me with previous company write up. According to their paperwork, the part they put on is the correct control. Checked and found F6e4 (error code not listed) saved in control. When entering diagnostics, control was erratic and not responding properly. Was able to get bake burner to ignite, but control would beep periodically and eventually gave F2e1 (shorted keypad). Contacted tech support and spoke to Austin. He verified that the parts installed by previous company were correct, and that he previous company called in to tech support. He recommended replacing the control (W11620481) again. He said that the temp sensor may also be effecting the control. Sr number (7737907352) I would like to replace Temp sensor (WPW10181986) and Harness (W11465032) as well. Austin recommended we order control through parts research so they can test part before sending out. ; ordrng 1 WPW10181986 (Temp sensor) and 1 W11465032 (Wire harness) and 1 W11620481 (Control) and 1 JRchecknote (Check note) and 1 L14 (Job code)"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Travelers Rest, SC 29690
Derek
Job Details:
11/29/2023
Installed parts. Cycled unit. Unit checks ok.
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HS20
Near Greenville, SC 29607
Matt
Job Details:
11/29/2023
Turned power off at breaker. Replaced main control. Turned power back on and checked model and serial number in unit info. All match. Turned off breaker and replaced ui control. Turned power back on. Tested both ovens at bake and 350. All functions pass.
We serviced a
JENN-AIR RANGE
Model JDS1750ML0
Near Piedmont, SC 29673
Jerry D.
Job Details:
11/29/2023
"Installed console, chks ok, customer found big gaps between glass and front panel, she rejected panel, reordering, j13; ordrng 1 W11647013 (Panel outer door)"
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ0
Near Simpsonville, SC 29681
Matt
Job Details:
11/29/2023
Inspected oven. Found oven to be an aqua lift model. Verified unit heats during aqua lift. Sending customer aqua lift help number 1-800-253-1301
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Fountain Inn, SC 29644
Carl
Job Details:
11/29/2023
Cycled unit to 350 and 400? unit performed to factory specs unit ck ok
We serviced a
WHIRLPOOL DRYER
Model LEC8858EQ0
Near Simpsonville, SC 29681
Carl
Job Details:
11/29/2023
Found unit had a lose connection at the wall plug reinstalled cyed unit ck vent of any issues ck good air unit ck ok
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Burnsville, NC 28714
Kari
Job Details:
11/29/2023
"Took quick pics, found unit still extremely loud when spinning. Took top and back off and found when it spins with nothing it pins fine. But if you put anything in it, a larger or the smallest of loads it bounces around like its going to explode. It has gotten significantly worse since the last time I was here. Unit is level on the floor on all four sides. Unit is on a pedestal but the pedestal was bought with and is made for this washer. Pedestal feet are locked and it is secured to the washer properly. When you push the tub up and down and back and forth it feels and sounds like the inner basket is separating inside of the tub. Called techline and spoke with Drew, I gave him the history of the job and told him what I found today, he said to take it off the pedestal and see if it still does it, if that doesnt fix it we would need to reorder the tub assembly and this will be the third one in this machine in a year and a half. Customer is calling manufacturer to see if they will cover labor since repair isnt even 6 months old yet and its worse than before a gave customer est of $515 for labor. Customer calling whirlpool, will call us back with next steps. Had office run cc for $125 and email receipt"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Easley, SC 29640
Jerry D.
Job Details:
11/29/2023
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Canton, NC 28716
Derek
Job Details:
11/29/2023
Found long drain error and door lock error stored in unit. Latch not operating. Cleared coin trap in pump and replaced lock latch assembly. Cycled unit. All functions of unit checks good. Cleared errors.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Greer, SC 29651
Chris
Job Details:
11/29/2023
Found bad start device. Replaced starter. Unit began to run. Unit check is ok ; used 1 W11547180 (Start device) from stock
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FPS01
Near Greer, SC 29651
Chris
Job Details:
11/29/2023
Ordering door for repair ; ordrng 1 W11254957 (Door) and 1 Q16 and 1 W11366500 (Tube) and 1 W11557001 (Imk)
We serviced a
FRIGIDAIRE MICROWAVE
Model GCWM3067AFB
Near Greer, SC 29651
Chris
Job Details:
11/29/2023
Customer canceled visit. spoke with customer on phone and he has 60 months part warranty on certain parts unit is barely a year old advised customer we cant claim for warranty parts. Customer will need Frigidaire service company. No charge . Did not work on unit . Customer not willing to pay and will contact warranty service provider
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Greer, SC 29651
Chris
Job Details:
11/29/2023
"Cusotmer states unit vibrates , makes loud noises and has long cycle times. Unit isnt level and right side is leaning. Leveled unit. Unit has no known service pointers for this model and serial range. Wash basket holes are punched out and clear. Unit has no stored faults . Suspension is firm and tight. Ran automatic diagnostic cycle . Unit passed with normal function and noises. Advised Customer about cycle time . Cycle time cant be charged and is programmed from factory with preset cycle times .Unit works as designed. Unit check is ok"
We serviced a
ROPER WASHER
Model RAX7245BW1
Near Greer, SC 29650
Chris
Job Details:
11/29/2023
Unit is over 40 years old and was bought 2nd hand but Cusotmer several years ago . Cusotmer states he smelt burning smell. Unit has no damaged component and works as designed during service visit. Called safety team and after 30min hold no answer
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Greer, SC 29651
Chris
Job Details:
11/29/2023
Cusotmer states unit will randomly die and unit will warm up. Cusotmer will have to flip breaker to get unit to turn back on . Unit will stop running but panel will still be illuminated. Unit has several led light out . No damage to 5th drawer control . 5th drawer board is fully functional and operates. Unit makes full bin of ice. No faults in test 56. Freezer checks at 3 degrees as fresh food is at 40. Both fan test pass diagnostic test. No defrost failure on fresh food evap. Removed freezer evap cover and unit has giant ball of ice around cap tube. Full frost pattern on evap. Freezer led is hanging with broken wires in liner. Called tech line and spoke with Aaron. Unit is unrepairble .Unit is being submitted for replacement. File number for call is 7737902466
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Inman, SC 29349
Chris
Job Details:
11/29/2023
Installed new parts. Unit check is ok . New labor authorization is w19jnv1nl2
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH4
Near Moore, SC 29369
Sam
Job Details:
11/29/2023
"Found upper rack left adjuster broken will order adjuster. Gave customer estimate of 240.31 customer accepted estimate of 240.31 collected estimate today, will return with adjuster for repair.; ordrng 1 WPW10546503 (Adjuster)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Simpsonville, SC 29680
Sam
Job Details:
11/29/2023
Removed unit. Installed all parts. Installed unit back into place. Cycled unit twice and unit sounds perfect now no squeaking everything checks ok and all functions pass. 2 man authorization k19jbz0nl2
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Easley, SC 29640
Frank
Job Details:
11/29/2023
BHresurce@ whir. 7737853019. Receipt is dated 11 12 23.. console not responding.. need board and control.. paying trip charge today.. called whirlpool need to update purchase date and they will cover.. ; ordrng 1 W11478524 (Ui control) and 1 Jobcodej13 (Job code j13)
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LL1
Near Easley, SC 29640
Frank
Job Details:
11/29/2023
Found floor discolored in front of dish washer.. called Techline 7737898168 .. need rinse aid in machine looks empty..
We serviced a
WHIRLPOOL RANGE
Model MER5710AAW
Near Marshall, NC 28753
Kari
Job Details:
11/29/2023
"Took quick pics found unit taken out, working pulled unit out found that control is sending 250 down to the bake element with a bake element is showing an open line, despite there being no cracks or breaks in the rod itself. Will need for repair gave cust est of $280.01 with 10% military discount. customer agreed and paid in full. Will have Rachel mail receipt through the regular mail. Also prescheduled customer for Wednesday the sixth.; ordrng 1 WP74010750 (Bake element) and 1 J13 (Jobcode)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC2
Near Leicester, NC 28748
Kari
Job Details:
11/29/2023
Installed parts unit checks ok
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Lake Lure, NC 28746
Brian
Job Details:
11/29/2023
Installed new door switch l tested and found all operations ok at this time. Did not move unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Columbus, NC 28722
Brian
Job Details:
11/29/2023
Customer complaint is that fresh food is too cold. Vegetables and water tank freezing on recommended settings. Found no ice build up on evaporator. Damper operations ok at this time. Tested thermistors and found them ok. Main control (W11035836) needed. ; ordrng 1 W11035836 (Main control) and 1 L14 (Job code)
We serviced a
ELECTROLUX DRYER
Model ELFE7637BW0
Near Tryon, NC 28782
Brian
Job Details:
11/29/2023
"Init is heating sometimes, and sometimes isnt. Unit is getting proper voltage. Found e72 (ntc 1 failure) and e73 (ntc 2 failure). Tested and found Thermistor (5304513591) thermistor (5304520302) and control (5304529910) needed. ; ordrng 1 5304513591 (Thermistor) and 1 5304520302 (Thermistor) and 1 5304529910 (Control) and 1 U18 (Job code)"
We serviced a
KITCHEN AID RANGE
Model KSDG950ESS1
Near Saluda, NC 28773
Brian
Job Details:
11/29/2023
Found bake element not coming on. Inspected and found bake element broken. Quoted customer 382.99 to complete repairs. Customer wished to proceed. Collected total. Bake elemnt (W10779716) Tsolomon597@gmail.com; ordrng 1 W10779716 (Bake element) and 1 L14 (Job code)
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ1
Near Zirconia, NC 28790
Brian
Job Details:
11/29/2023
Installed user interface and main control. Tested all functions and found operations ok at this time. Did not move unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ17
Near Simpsonville, SC 29681
Carl
Job Details:
11/29/2023
Found rear axcess panel lose removed an sdjusted ref lines an reinstalled panel unit ck ok
We serviced a
WHIRLPOOL DRYER
Model MED5500FW0
Near Simpsonville, SC 29681
Carl
Job Details:
11/29/2023
Found heater ; ordrng 1 Wp8544771 (Element)
We serviced a
KITCHENAID DOWN DRAFT
Model KXD4630YSS7
Near Simpsonville, SC 29680
Carl
Job Details:
11/29/2023
Installed new blower and control cycled unit ck ok
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Simpsonville, SC 29680
Matt
Job Details:
11/29/2023
Helped S.R on this.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Spartanburg, SC 29301
Sam
Job Details:
11/28/2023
Found unit makes loud vibration and banging checked diagnostics no error codes. Checked model on service matters found unit has service pointer for inner basket not having a QR code on the outside of the basket that the basket must be replaced checked unit for QR code could not find a QR code anywhere on the basket will order inner basket. Will order suspension as well just in case.; ordrng 1 W11172199 (Inner basket) and 1 W11217817 (Suspensions)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF707ESS01
Near Pickens, SC 29671
Frank
Job Details:
11/28/2023
Rc EVAP all frozen up.. quoted and paid 362.57. Melted ice replaced fan harness..
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Easley, SC 29640
Frank
Job Details:
11/28/2023
Checked. Replaced door gasket.. tested working ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Easley, SC 29642
Frank
Job Details:
11/28/2023
Valve sticking open filling machine.. need to order no truck stock; ordrng 1 W11434044 (Valve) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Easley, SC 29642
Frank
Job Details:
11/28/2023
Cord and block burnt out.. replaced tested working ok; used 1 Pt220L (Dryer cord) from stock
We serviced a
WHIRLPOOL WASHER
Model MHW8630HC4
Near Simpsonville, SC 29680
Matt
Job Details:
11/28/2023
Replaced UI console and gave customer the QR code. All functions passed.
We serviced a
KITCHEN AID MW OVEN COMBO
Model KOCE507ESS00
Near Greenville, SC 29607
Carl
Job Details:
11/28/2023
Installed new ui still got error code ck connections and door switches can hear them click j13 wall dolly will collect on return ; ordrng 1 W10915648 (Apl microwave mgmt) and 1 Walldolly (Tool)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ART318FFDW10
Near Spartanburg, SC 29303
Sam
Job Details:
11/28/2023
"Found refrigerator door uneven not resting on pin correctly adjusted door, door even but still not sealing found top corners of gasket warped warmed up gasket to get wrinkles and warps out all warps and wrinkles now gone refrigerator cooling and sealed unit checks ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Mauldin, SC 29662
Carl
Job Details:
11/28/2023
Installed new sump cycled unit pump work for the first rinse cycled drained pump is working but not spraying send supervisor ; ordrng 1 W11665769 (Sump) and 1 Cleartubdoor (Tool) and 1 W11305303 (Acu)
We serviced a
KITCHEN AID OVEN
Model KOSE500ESS04
Near Simpsonville, SC 29681
Carl
Job Details:
11/28/2023
Installed new thurmal fuse set unit to 450? fan had debre in cooling fan remove started cooling unit xk ok
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Simpsonville, SC 29681
Carl
Job Details:
11/28/2023
Installed new imk and valve cyxled unit ro ck operation unit ck ok
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507ESS00
Near Easley, SC 29640
Matt
Job Details:
11/28/2023
"Replaced ice maker, checks o.k"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Spartanburg, SC 29303
Sam
Job Details:
11/28/2023
Found loose connection at heater causing no heat fixed loose connection cycled unit through timed dry unit is heating all functions pass.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Anderson, SC 29621
Jerry D.
Job Details:
11/28/2023
Installed listed parts cycled unit through test and calibration and unit checks ok
We serviced a
AMANA DRYER
Model NED4655EW1
Near Easley, SC 29642
Frank
Job Details:
11/28/2023
Replaced therma fuse.. tested working ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Pendleton, SC 29670
Frank
Job Details:
11/28/2023
Ice maker not harvesting in test mode.. water not coming in ice bin and water spout frozen.. melted ice tested working ok.. need to keep an eye on if it freezing up may need door.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2867PFLA
Near Simpsonville, SC 29681
Carl
Job Details:
11/28/2023
Damper motor open and a bad control advied customer of issues and is not going to repair unit
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Simpsonville, SC 29681
Carl
Job Details:
11/28/2023
Found slider worn f12; ordrng 1 W10734521 (Slider kit) and 1 F12 (Labor)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Simpsonville, SC 29680
Carl
Job Details:
11/28/2023
Installed new control cycled unit to 350? unit ck ok
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Anderson, SC 29625
Jerry D.
Job Details:
11/28/2023
"Left front burner switch inoperable, installed switch sent preid, cycled unit through test and all functions are working properly"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSC503EBS01
Near Easley, SC 29640
Matt
Job Details:
11/28/2023
Found in test 47 showed ice maker thermistor 02 open circuit. Ice maker needs replaced. Gave customer estimate to replace to replace the ice maker part plus tax only.117.72 customer is going to watch and see how it does before deciding.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Travelers Rest, SC 29690
Matt
Job Details:
11/28/2023
Found control non responsive. Found sharp bend in touch panel ribbon connector. Straightened ribbon and re tested. Found F7e1 error. Ran diagnostics and found capacitor open. Replaced capacitor and retested. Unut now runs and control stays on.blue book estimate to replace ui control is 676.00; used 1 W11395618 (Capacitor) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ06
Near Brevard, NC 28712
Derek
Job Details:
11/28/2023
Installed parts. Pulled vacuum. Charged unit with recommended charge per data tag. Cycled unit. Unit checks ok. Policy adjust is W19J1T0AL1.5
We serviced a
MAYTAG DRYER
Model MED6630HC2
Near Hendersonville, NC 28739
Derek
Job Details:
11/28/2023
Installed parts. Cycled unit. Unit checks ok.
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Fletcher, NC 28732
Derek
Job Details:
11/28/2023
Installed parts. Cycled unit. Unit checks ok. Policy adjust is M19J3T0NL2
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Franklin, NC 28734
Kari
Job Details:
11/28/2023
"Took quick pics, found unit belt had broken and rolled up installed new dryer kit and leveled unit. Unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Sylva, NC 28779
Kari
Job Details:
11/28/2023
Took a quick pics found unit left side door. Had issues in the finish and had a scratch across the front. Installed new door unit checks OK
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Cherokee, NC 28719
Kari
Job Details:
11/28/2023
Nate 7737890699 installed encoder and encoder harness plugged unit in and found the ui flashed all the lights and then went dark like it should when first plugged in. Unit wouldnt turn on or go into diagnostics. Control is sending 12DCV to ui. Called Techline and spoke with Nate. He said to re-order encoder if weve got proper voltage from the outlet on a dedicated circuit and then we also have proper voltage into the UI but its not powering on told customer customer for right now is refusing repair just because the manufacture states that they wont entertain anything else as long as There is a file open.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Anderson, SC 29625
Jerry D.
Job Details:
11/28/2023
"Temps 36@1, Alot of Ice cubes in bottom of freezer, in bottom Found freezer door not sealing properly frost around door switch , door switch not working properly, causing imk to dump ice when frez door is open, adjusted frez door seal and door to seal better, cleared ice from door switch , switches and seal ok, unit chks ok"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Anderson, SC 29621
Jerry D.
Job Details:
11/28/2023
"Found door hinge screws loose causing water to drip out under door , tightened and adjusted door cycled unit through test and no leaks found unit checks ok"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Anderson, SC 29621
Jerry D.
Job Details:
11/28/2023
Installed listed parts cycled unit through test and calibration and unit checks ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH78519LZ00
Near Anderson, SC 29621
Jerry D.
Job Details:
11/28/2023
"Customer had receipt delivered date 3/23/23, door broken at wire harness, cntrl dead, ordering, j13; ordrng 1 W11643350 (Door) and 1 W11627690 (Cntrl)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cherokee, NC 28719
Kari
Job Details:
11/28/2023
"Took quick pics, found unit not wanting to start cycle. Found the latch will just click but not engage. Installed new latch unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Fairview, NC 28730
Brian
Job Details:
11/28/2023
"Found freezer light and ceiling lights out. Found loose connection on ceiling light. Secured light and found light operation ok at this time. Customer also concerned about long run times for unit. Inspected freezer evaporator and found no ice build up. Unit went into defrost shortly after arrival. Run times appear to be normal. At this time, all operations ok. Collected 150 for service call."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Hendersonville, NC 28792
Brian
Job Details:
11/28/2023
"Found F7e5 (shifter fault) f0e5 (off balance load). When attempting to put unit into diagnostics, unit shut itself down. Tried again and unit went into diagnostics. Tested unit in diagnostics and found cold water coming in very slowly. Inspected and found cold valve clogged with debris but all other functions seem ok at this time. Given fault codes and units failure in diagnostics, control (W11116592) And inlet valve (W11127357) needed. 867.45 to complete repairs l customer did not wish to proceed with repairs at this time. Collected 125 for service call."
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Hendersonville, NC 28792
Brian
Job Details:
11/28/2023
Found no unusual gas smells. I preheated oven and found it reaching and maintaining proper temps. Found center burner not igniting but is sparking. New Burner head (W11162114) needed. ; ordrng 1 W11162114 (Burner head) and 1 F12 (Job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Hendersonville, NC 28791
Brian
Job Details:
11/28/2023
Installed new damper. Tested and found all operations ok at this time did not move unit.
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Fletcher, NC 28732
Brian
Job Details:
11/28/2023
Tech was assigned as a helper;
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Spartanburg, SC 29303
Sam
Job Details:
11/28/2023
Found unit not activating drain pump will order parts; ordrng 1 W10919003 (Drain pump) and 1 W11603811 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Duncan, SC 29334
Sam
Job Details:
11/28/2023
"Found unit not heating properly cycled unit in diagnostics found f3 e3 error code no lose connections Found, after cycling unit still no heat customer also claims that unit would heat way longer even after finishing cycle, OWI most likely the fault for the f3 e3 error code also found f6 e2 error code, finding multiple problems, will order multiple parts just in case.; ordrng 1 W10518394 (Heater) and 1 W10906426 (Control) and 1 W11084121 (Sensor) and 1 W11227372 (Wire harness) and 1 L14jobcode (L14 jobcode) and 1 Customerwouldliketopreschedule (Customer would like to preschedule)"
We serviced a
WHIRLPOOL WASHER
Model NTW4519JW2
Near Duncan, SC 29334
Sam
Job Details:
11/28/2023
Installed inner tub cycled unit through quick wash quick wash went perfectly all functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Travelers Rest, SC 29690
Matt
Job Details:
11/28/2023
Freezer temp is-6. Found no water to ice maker. Found fill nozzle frozen. Will order main control and nozzle heater.; ordrng 1 W11224256 (Control) and 1 W11087201 (Heater) and 1 Anytech (Any tech) and 1 L14jobcode (L14 job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Travelers Rest, SC 29690
Matt
Job Details:
11/28/2023
"Found no ice in ice container. Freezer temperature is -5. Found ice frozen in the fill nozzle , found harness has split at the bottom of the door. Harness made into door. Will order freezer door; ordrng 1 W11551458 (Freezer door) and 1 JobcodeL14 and 1 2manjob (2 man job) and 1 Needsapproval (Needs approval)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV03
Near Belton, SC 29627
Jerry D.
Job Details:
11/28/2023
"Temps 36@1, upper imk ok, lower imk overfilled, ordering, j13; ordrng 1 W11456889 (Imk)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Simpsonville, SC 29680
Jerry D.
Job Details:
11/28/2023
"Found valve dripping, installed valve sent preid cycled unit through test and no leaks found unit checks ok"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Taylors, SC 29687
Chris
Job Details:
11/28/2023
Unit has locked pump. Gave customer a bluebook estimate for repair at $518.25. Installed new pump. Unit check is ok. No leaks
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrs588fihz04
Near Taylors, SC 29687
Chris
Job Details:
11/28/2023
Unit has been dropped several times and has damage in rear cabinet and front frame.from dealer/installer.unit has leak from water valve from damage.floors covered in water. Unit has no cut and cut off is under house. Cusotmer has no way to cut off water supply . Cusotmer states cutoff isnt accessible under home. Advised customer water will have need to be cut off for repair . ; ordrng 1 W11512399 (Valve)
We serviced a
JENN AIR M/W OTR
Model JMW2427WS02
Near Greer, SC 29650
Chris
Job Details:
11/28/2023
"Unit has multiple faults codes. Microwave cavity doesnt heat. Unit needs magnetron, invertor and possibly appliance manager. Also recommended changing door switch at age of unit. Gave Cusotmer a bluebook estimate for repair with wall dolly and 2 men at $1610.51. Ordering parts for repair ; ordrng 1 S17 and 1 2man and 1 Walldolly and 1 WPW10626304 (Control) and 1 W11346197 (Magtube) and 1 W10217711 (Invertor) and 1 461968971522 (Interlocks)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Greer, SC 29650
Chris
Job Details:
11/28/2023
Customer states unit leaked water out of right side of unit. Water cut off upon arrival . Unit doesnt leak when dispenser paddle is pressed. Unit doesnt leak in test 45 imk fill. Unit has NO clogged drains. Unit doesnt have cooling failure or sweat on sealed system lines . Called tech line and spoke with Chris . Put unit into test 38 forced defrost. Unit went into test defrost . No leaks. Added water to drain pan. No leaks . Found leak at house supply valve. Also leak at valve.watwr line was loose on both ends. After 2 turns on each side dripping stopped. Cusotmer to Moniter. No leaks from unit or service performed. Unit check is ok
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Greer, SC 29651
Chris
Job Details:
11/28/2023
Customer states unit caught fire and oven part fell from interior while broiling. Part is unrecognizable after fire. Cusotmer has damaged part. Customer also states unit blows suite from top vent. Called tech line and spoke with drew. Sent pictures of damaged part to drew.drew cant identify part. Part isnt on parts list per techline . Whatever component is component isnt causing unit not to run correctly or operate with faults . Drew says it could possibly be external temp probe that shouldnt have been in cavity . Drew stated this part didnt come with oven from manufacturer. Drew referred to part as nutrichef temp probe. Unit operates as designed. File number from techline is 7737888298.Unit works as designed. Cusotmer is responsible for failure . Called safety team. Was Advised to close call . File number from saftey is 7737872037
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Greer, SC 29651
Chris
Job Details:
11/28/2023
"Customer states unit takes extended time to dry load or clothes, unit has vent restriction fault stored. Unit has good voltage to terminal block. Unit heats. Applied temp probe to vent. Unit reaches 148 degrees and cycles off. Unit has air venting to outside. Vent is on opposite side of house . Unit also has excess vent hose in rear. Trimmed vent hose. Set dryness setting to 4.Unit check is ok"
We serviced a
KITCHEN AID REFRIGERATOR
Model KSSC42QVS01
Near Travelers Rest, SC 29690
Matt
Job Details:
11/28/2023
Found compressor not running. 120 volts to inverter and 3.8 signal volts to inverter. Compressor windings ohm out at 6.7 from any pin to any pin. Replaced inverter. Compressor started up. Temperatures started at 70. Watched unit cool till they were at 32 and 62. Blue book estimate is 684.00. Customer approved.; used 1 W10629033 (Inverter) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Travelers Rest, SC 29690
Matt
Job Details:
11/28/2023
Found auger motor not turning. Found correct voltage to auger motor. Will order auger motor and coupler.; ordrng 1 Anytech (Any tech) and 1 L14jobcode (L14 job code) and 1 W11671282 (Auger motor) and 1 WPW10169511 (Coupling)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Greer, SC 29651
Chris
Job Details:
11/28/2023
Unit will not power on. Outlet checks good. Ordering for repair ; ordrng 1 W11620481 (Control.)
We serviced a
MAYTAG FREEZER
Model MZF34X18FW02
Near Duncan, SC 29334
Matt
Job Details:
11/27/2023
Freezer temp 5 degrees Freezer fan and compressor are running. 120 volts to the outlet and it is properly polorized and grounded. Compressor pulling 1.1 amps. Unit pulling 3.1 amps in defrost. All functions are working as designed. No abnormal noises at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Spartanburg, SC 29303
Sam
Job Details:
11/27/2023
Found unit not wanting to fill with water took back panel off found kink in hose fixed kink cycled unit again no error codes all components working all functions pass.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Spartanburg, SC 29303
Sam
Job Details:
11/27/2023
Found unit not wanting to energize drain pump also found units control acting erratic will order both parts and repair on return.; ordrng 1 W11603811 (Control) and 1 W10919003 (Drain pump)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Simpsonville, SC 29681
Carl
Job Details:
11/27/2023
Found gearcase shaft has dropped causing unit to rub est. 676.30
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Simpsonville, SC 29681
Carl
Job Details:
11/27/2023
Installed new control and damper cycled unit ck ok