We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Cashiers, NC 28717
Frank
Job Details:
12/12/2023
F0e5. Off balance load. Found machine pushing up against cabinet causing the lid to scape against cabinet.. leveled legs better to fit space. . Tested cycle with blanket and towel. Customer says tried to use it and won't start cycle. Ordering wire harness.. ; ordrng 1 W11568984 (Wire harness) and 1 Jobcodel14 (Job code l14) and 1 W10734521 (Slider)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM10
Near Easley, SC 29640
Matt
Job Details:
12/12/2023
Found compressor loud and not pumping. Will order; ordrng 1 W11582579 (Compressor) and 1 R600a (R600a) and 1 Sealedsystem (Sealed system) and 1 W11506635 (Port)
We serviced a
WHIRLPOOL DRYER
Model MED7230HW3
Near Spartanburg, SC 29301
Derek
Job Details:
12/12/2023
Found side panel and top panel dented in on the back right corner enough to touch the drum when rotating and causing loud scrapping noise. Pics of drum and side panel in quick pics. Straightened both and checked operation. Drum rotating properly. Unit heating and good airflow. Unit checks ok.
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Maggie Valley, NC 28751
Kari
Job Details:
12/12/2023
"Took quick pics, found unit shaking in spin and it rattles the shelves above it. Found there is motion transference through the floor due to unit being on second floor of the house. Put a cleaning bottle on dryer that isnt touching washer and ran spin cycle, the bottle on the dryer is bouncing and the liquid inside is shaking. Advised customer to put rubber vibration stabilizers under the feet of the unit to try and damper some of the movement. Customer also states the pet hair/ lint catcher in the bottom of the agitator comes apart and doesnt work properly. customer is unhappy with unit and is afraid it is going to damage something."
We serviced a
WHIRLPOOL DISHWASHER
Model mdb4949skz0
Near Easley, SC 29640
Matt
Job Details:
12/12/2023
Need rescheduled; ordrng 1 Needrescheduled (Need rescheduled)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Columbus, NC 28722
Derek
Job Details:
12/12/2023
Found unit stuck in boot loop rebooting every couple seconds. Disconnected freezer fan harness and unit stopped booting and ran normally. Freezer fan causing communication error. Will order. L14; ordrng 1 W11578030 (Fan)
We serviced a
WHIRLPOOL WASHER
Model WED8127LW2
Near Boiling Springs, SC 29316
Sam
Job Details:
12/12/2023
"Installed control and moisture sensor. Checked vent for blockage and kinks, checks good. Cycled unit through timed dry all components working. Unit heating, tumbling, and venting properly all functions pass."
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Boiling Springs, SC 29316
Sam
Job Details:
12/12/2023
"Installed capacitor cycled unit through 2 minutes of heating water unit heats, fan and lights working, door switches check good all functions pass."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Starr, SC 29684
Jerry D.
Job Details:
12/12/2023
"Installed listed parts cycled unit through test crushed cubed and water ok, unit chks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV03
Near Belton, SC 29627
Jerry D.
Job Details:
12/12/2023
Installed listed parts cycled unit through test harvest and fill ok
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Honea Path, SC 29654
Jerry D.
Job Details:
12/12/2023
"Cam grinding, installed w10721967 from truck stock, cycled unit through test and all functions are working properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS05
Near Lake Toxaway, NC 28747
Frank
Job Details:
12/12/2023
Fixed drawers put in tracks right. Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHB03
Near Greer, SC 29651
Chris
Job Details:
12/12/2023
Unit has broken wires in door jacket. No voltage to imk. Fill tube heater wires are broke. Unit will need 2 men and door to repair . Ordering parts ; ordrng 1 W19 and 1 2man and 1 LW11026427 (Door)
We serviced a
AMANA RANGE
Model AER6303MFB5
Near Gaffney, SC 29340
Sam
Job Details:
12/12/2023
Found front right burner not working checked for voltage found 240 volts at control. Took glass top off checked connections found loose connections on front right burner fixed loose connections at burner cycled all burners all functions pass.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Boiling Springs, SC 29316
Sam
Job Details:
12/12/2023
"Unit not filling with water checked for error codes no error codes found. Took back panel off found kinked hose, fixed kink in hose. Customer also claimed that unit was acting strange and intermittently not draining. ran unit through calibration mode then ran unit through diagnostics cycle all components working all functions pass.If customer calls back send tech with 1 control W11603810 and 1 drain pump W10919003"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC604FSS02
Near Woodfin, NC 28804
Brian
Job Details:
12/12/2023
"Found humming noise coming from compressor compartment. Inspected and found noise coming from compressor. Found freezer temp set to -7. Set freezer temp back to factory setting. Compressor could have been working extra hard to reach set temps. Recommend customer wait a few days to see if noise dissipates. If not, compressor, may be needed. Found sealed system repairs covered under warranty. If issue continues, Compressor (W11592010) evaporator (W11099748) evaporator (W11291123) dye dryer (WPW10143759) may be needed. Collected 125 for service call."
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Etowah, NC 28729
Brian
Job Details:
12/12/2023
"Tested unit and in spin cycle, a loud tapping noise can be heard. Inspected and found drain hose tapping on wall behind unit. Secured with zip ties and tested unit. Noise no longer present. At this time, all operations ok with no leaks detected."
We serviced a
MAYTAG WASHER
Model mvw5430mw0
Near Easley, SC 29640
Matt
Job Details:
12/12/2023
Found transmission shaft moves up and down and has caused misalignment of cam kit. Will order.; ordrng 1 W11449840 (Gear case) and 1 W11481722 (Actuator) and 1 W10721967 (Cam kit)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Belton, SC 29627
Jerry D.
Job Details:
12/12/2023
"Intest mode no codes, tub leaning, Found right front suspension rod needs adjusting, removed top, reset all rods, reassembled unit, leveled unit , cycled unit through test and calibration and unit checks ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Anderson, SC 29625
Jerry D.
Job Details:
12/12/2023
"Found drain pump broken, installed pump sent preid, cycled unit through test and no leaks found unit checks ok"
We serviced a
AMANA RANGE
Model AER6303MFS3
Near Anderson, SC 29624
Jerry D.
Job Details:
12/12/2023
"Burner inoperable ordering, j13; ordrng 1 W10248261 (Element)"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Anderson, SC 29624
Jerry D.
Job Details:
12/12/2023
"Seal torn Ordering, j13; ordrng 1 695737 (Door inner) and 1 W10823580 (Seal) and 1 279368 (Glue) and 1 Wp3387134 (Thermostat)"
We serviced a
WHIRLPOOL DRYER
Model wed4815ew1
Near Easley, SC 29640
Matt
Job Details:
12/12/2023
"Found motor bearings separated. Replaced motor and blower, checks o.k"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Brevard, NC 28712
Brian
Job Details:
12/12/2023
Found very low water from dispenser. Removed filter and found water coming out ok. Customer said they have replaced water filter no the issue was the same. Filter housing (W11482384) and Valve (W11482383) needed.; ordrng 1 W11482384 (Filter housing) and 1 L14 (Job code)
We serviced a
WHIRLPOOL WASHER
Model wtw4816fw3
Near Easley, SC 29640
Matt
Job Details:
12/12/2023
Found outer tub leaking at rear seam. Will order.; ordrng 1 W10371566 (Outer tub) and 1 X20jobcode (X20 job code)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Anderson, SC 29624
Jerry D.
Job Details:
12/12/2023
"Pump broken, installed pump sent preid, cycled unit through test and unit checks ok"
We serviced a
KITCHENAID MW OVEN COMBO
Model KOCE500ESS11
Near Cashiers, NC 28717
Frank
Job Details:
12/12/2023
Put in inverter and magnetron and wave guide. Still getting error. Ordering micro acu.; ordrng 1 Walldolly (Wall dolly) and 1 W11325786 (Microwave acu)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Simpsonville, SC 29681
Carl
Job Details:
12/12/2023
Ran diagnostics found no error codes ran a test cycle to ck operation unit ck ok advised customer to use jet dryq
We serviced a
KITCHENAID RANGE
Model KSDB900ESS4
Near Duncan, SC 29334
Derek
Job Details:
12/12/2023
Installed parts. Cycled unit. Unit checks ok.
We serviced a
WHIRLPOOL WASHER
Model NTW4519JW2
Near Easley, SC 29640
Matt
Job Details:
12/12/2023
Found washer leaking from outer tub seam back right corner. Will order new outer tub.; ordrng 1 W10371566 (Outer tub) and 1 X20jobcode (X20 job code)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Fletcher, NC 28732
Brian
Job Details:
12/12/2023
"F9e1 (long drain)tested unit and found it not able to drain. Inspected and found wire harness broken. Repaired harness, but only temporarily. New Harness (W11643701) needed.; ordrng 1 W11643701 (Harness) and 1 Q16 (Job code)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Fletcher, NC 28732
Brian
Job Details:
12/12/2023
"Found unit not responding. Checked terminal block and found it not wired properly. Corrected and tested. Found unit not getting proper voltage, unless I wiggle power chord at wall. New outlet needed. Informed customer they would need a professional electrician to resolve issue. Customer understands."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Easley, SC 29640
Matt
Job Details:
12/12/2023
Found suspension has failed allowing tub to hit the ground and crack. Will order new suspension and tub.; ordrng 1 W11219115 (Tub) and 1 X20jobcode (X20 job code) and 1 W11400156 (Suspension)
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Easley, SC 29640
Matt
Job Details:
12/12/2023
Found proper power supply. Controls are not responsive. Will order.; ordrng 1 W11626080 (Ui control) and 1 W11618916 (Main control)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Franklin, NC 28734
Kari
Job Details:
12/12/2023
"Took quick pics, found. Unit stuck in a safety loop. Found when it finished it was showing a long fill code. Found the solenoids look corroded and make a squealing when filling. Installed new valve unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Franklin, NC 28734
Kari
Job Details:
12/12/2023
"Took quick pics, found unit not making ice and no water through the door. Found the dual valve no longer letting water through installed new valve. Ran imk and it cycled and filled and water now comes from dispenser unit checks ok; used 1 W11548535 (Valve) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Franklin, NC 28734
Kari
Job Details:
12/12/2023
"Took quick pics, found unit showing F8E1. And shakes a lot during the spin cycle. Found feet nuts werent locked and there is a good bit of motion transference through the floor. Sitting in front of the unit my entire body was shaking with the motion of the machine. I put my level on the dryer as well. The units are not touching, but you can see the liquid in the level sloshing around. Ran unit through a diagnostic test unit completed all functions customer states unit cuts off at seven minutes no matter what on the drain and spin so I asked her if we could put a load in and try it so we put in a towel and a sweatshirt and a few more small pieces ran a rinse and spin. Unit rinsed and spun. The clothes there was some vibration due to the floor transference but unit completed cycle leveled the unit and locked the feet unit is basically dead center on all four sides now but theres still a lot of motion and a lot of shaking due to the floor customer states that it feels like the unit doesnt drain. I told them it could be due to overloading or under loading or just the motion from the floor Could be causing the basket to rock back-and-forth and not fully spin the clothes. Also on the normal cycle, the spin was set to off did relay to customer to be checking the spin. Every time she says that they have. as of right now functions check OK and unit is working as designed and could be working better if we had a more solid floor. Customer absolutely hates the unit and wishes She wasnt talked into buying this one."
We serviced a
WHIRLPOOL FREEZER
Model WZC5116LW0
Near Easley, SC 29640
Matt
Job Details:
12/12/2023
Found inverter shorted again. Will order inverter and compressor ; ordrng 1 R600a (R600a) and 1 W11599968 (Compressor) and 1 W11598145 (Inverter)
We serviced a
WHIRLPOOL DRYER
Model WED5540SQ0
Near Seneca, SC 29672
Frank
Job Details:
12/11/2023
Element ol.. replaced heater element and thermostat. Tested working ok; used 1 279838 (Heater element) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Inman, SC 29349
Chris
Job Details:
12/11/2023
Installed new lights . Unit check is ok
We serviced a
WHIRLPOOL WASHER
Model WTW500CMW0
Near Moore, SC 29369
Sam
Job Details:
12/11/2023
Found unit not wanting to continue with cycle and spin checked diagnostics found no error codes. Checked under washer and found screw for motor/rotor loose re tightened screw. Cycled unit through diagnostics again and quick wash all components activating all functions pass.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH4
Near Moore, SC 29369
Sam
Job Details:
12/11/2023
Installed adjuster for left rail cycled unit all functions pass. Collected total estimate of 240.31 last visit. Job complete.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Anderson, SC 29624
Jerry D.
Job Details:
12/11/2023
"Found cntrl dead volts and polarity are good, installed cntrl sent preid, cycled unit through test and calibration unit checks ok"
We serviced a
WHIRLPOOL DRYER
Model MED8630HW1
Near Fountain Inn, SC 29644
Carl
Job Details:
12/11/2023
found heater open gave est. Installed new heater cycled unit to ck operation unit ck
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2570FEZ09
Near Anderson, SC 29621
Jerry D.
Job Details:
12/11/2023
Mr cancelled call already
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Anderson, SC 29625
Frank
Job Details:
12/11/2023
No errors present.. repaired wire harness for valve tested working ok
We serviced a
WHIRLPOOL STACKED LAUNDRY
Model WET4024HW0
Near Leicester, NC 28748
Kari
Job Details:
12/11/2023
"Took quick pics, found unit no letting cold water through, ran unit through diagnostics test. Found all functions checked ok except the cold water. Pulled unit out and found the cold valve screen had sediment in it from the well. Cleared all sediment and cleaned inside of valve housing. Cold water now flows in Ike it should. No leaks found. Unit checks ok gave customer est for $229.99 customer paid by check sd to RH to mail receipt. Unit checks ok"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Seneca, SC 29678
Frank
Job Details:
12/11/2023
Installed parts tested working ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Anderson, SC 29621
Matt
Job Details:
12/11/2023
Found fresh food section warm and freezer at-4. Found evaporator fan stalled. Spin fan by hand and it took off running. Will order.; ordrng 1 W11578030 (Evaporator motor) and 1 MaorDeonly (Ma or De only) and 1 Customerwantstopreschedule (Customer wants to preschedule)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Anderson, SC 29621
Matt
Job Details:
12/11/2023
Installed new suspension and ui control. Ui control would not program model and serial number. Installed old ui and ran a quick wash. Will reorder main control and ui control. Either new ui is bad or main control is not pushing programming to new ui. Will order both.; ordrng 1 MaorDeonly (Ma or De only) and 1 J13jobcode (J13 job code) and 1 W11478526 (Ui control) and 1 W11419171 (Main control)
We serviced a
KITCHENAID MICROWAVE
Model KOCE900HSS22
Near Anderson, SC 29621
Matt
Job Details:
12/11/2023
"Customer has found Oven light comes on goes off.microwave goes on by itself. When you go to use it it will not work. Some days screen locks up and other days it just sounds like buttons be pressed.found 4 error codes F6e4,found 1 f2e0, error.Called tech line and spoke to Nate.Recomends replacing HMI and ordering directly from whirlpool for latest software. Safety team should be reaching out to customer in the next couple of days. File number 7737997554.; ordrng 1 Walldolly (Wall dolly) and 1 N15jobcode (N15 job code) and 1 W11598199 (Console) and 1 Whirlpoolwantspartorderedfromthemdirectly (Whirlpool wants part ordered from them directly) and 1 Customerwantseta (Customer wants eta)"
We serviced a
KITCHENAID REFRIGERATOR
Model KUDF204KPA00
Near Seneca, SC 29672
Frank
Job Details:
12/11/2023
Replaced ice maker not working going to order main board; ordrng 1 W11690305 (Control board) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Simpsonville, SC 29681
Carl
Job Details:
12/11/2023
Found flashing from the molding process on the tub when in the agitate cycle it would hit on the side of tha cabinet removed flashing and contained the cycle no noise unit ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Simpsonville, SC 29681
Carl
Job Details:
12/11/2023
Ran diagnostics found no error codes did find lose connection at incoming power tightened nut ran diagnostic cycle unit ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Spartanburg, SC 29301
Chris
Job Details:
12/11/2023
Unit has defrost failure. Gave customer a blue book estimate for repair at $419.56 for defrost thermistor. Installed new part.removed water from drain pan. unit check is ok ; used 1 WPW10384183 (Thermistor) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ0
Near Lyman, SC 29365
Chris
Job Details:
12/11/2023
Installed new parts. Re filled rinse aid dispenser. Unit check is ok . No leaks
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Marshall, NC 28753
Kari
Job Details:
12/11/2023
"Took quick pics, found unit not draining and its shutting the whole unit off. Unit has a condensation drain. Found the drain line was blinked on the rubber elbow, I straightened out the elbow and manually ran drain pump. Started cycle with max ice, unit cycled and filled and kept filling. Stoped cycle and drained it found the resistance out of range on recirculating pump. Installed new. Unit checks ok"
We serviced a
MAYTAG WASHER
Model MVWB835DC5
Near Greer, SC 29650
Chris
Job Details:
12/11/2023
Unit has broken lid. Gave customer a bluebook estimate for repair at $705.55 . Customer denied repair .
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Greer, SC 29651
Chris
Job Details:
12/11/2023
Installed new switch . Unit check is ok
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Greer, SC 29650
Chris
Job Details:
12/11/2023
Customer states unit takes several loads to dry clothes . Unit doesnt collect lint according to customer. customer also states roof area above dryer has leak. No water is hooked to dryer nor does it have a steam option. Unit has short range dryer and customer vent is long range. No stored faults. Customer also states he was told by whirlpool customer service that I can replace unit or tell tech line that unit is unrepairable so unit can be exchanged for long vent dryer. Uploaded all Pictures of customer compliant Called tech line and spoke with Andrew . Unit functions as designed with vent removed nothing to repair with unit per tech line . Customer has long range vent and using short range dryer. Unit will not and cant be deemed non repairable as customer service has told customer .i have no way to replace unit . Customer service hasnt previously documented complaint for customer on prior interaction with customer . no fault of unit. File number for call is 7737987154.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Greer, SC 29651
Chris
Job Details:
12/11/2023
Unit has stripped yoke. Ordering for repair ; ordrng 1 WPW10309864 (Divide) and 1 WPW10309866 (Solenoid) and 1 WP63052-2 (Yoke) and 1 WPW10196393 (Control) and 1 W10346971 (Braxket) and 1 W11378860 (Spacer)
We serviced a
WHIRLPOOL DRYER
Model MED5500FW0
Near Simpsonville, SC 29681
Carl
Job Details:
12/11/2023
Installed new element cycled unit to ck operation unit ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Simpsonville, SC 29680
Carl
Job Details:
12/11/2023
Sr # 7737987439 will collect on return ; ordrng 1 W10316760 (Thermistor)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE254ESS1
Near Greenville, SC 29607
Sam
Job Details:
12/11/2023
"Customer claimed there was leaking at dishwasher checked all hoses, checked for error codes no error codes found. ran unit through 45 mins of normal wash cycle could not replicate leaking. all components working but could not find any leak under or around the dishwasher informed customer that unit could have possibly leaked from an overuse of soap advised customer to try using less soap and see if the leak occurs again. Collected trip charge of 150.00 today. Told customer that if problem does occur again to give us a call since he does not have to pay trip charge again within first 30 days, and to take pictures and video it if possible for more information."
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FPS03
Near Greenville, SC 29605
Sam
Job Details:
12/11/2023
Installed parts with DE cycled unit all components working unit looks squared and even all functions pass.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Greer, SC 29651
Sam
Job Details:
12/11/2023
Installed all parts and also found TOD for lower oven blown reset TOD tested unit all components activating all functions pass.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Candler, NC 28715
Brian
Job Details:
12/11/2023
"Installed pump and motor assembly. Tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected."
We serviced a
WHIRLPOOL RANGE
Model WFE500M4HS
Near Asheville, NC 28801
Brian
Job Details:
12/11/2023
"Found outer door panel glass broken. When installing new panel, I found new part damaged, when screwing in handle, glass shattered. Outer panel (W11662210) 6 spacer (W11223467) name badge needed. ; ordrng 6 W11223467 (Spacer)s and 1 Notsureofpartnumber (Whirlpool name badge)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Asheville, NC 28803
Brian
Job Details:
12/11/2023
Found F4e3 (motor not running) tested unit in diagnostics and found motor getting voltage but not running. Pump and motor (W10837401)needed. ; ordrng 1 W10837401 (Pump and motor assembly) and 1 J13 (Job code)
We serviced a
KITCHENAID OVEN
Model KOSE900HSS20
Near Asheville, NC 28803
Brian
Job Details:
12/11/2023
"Installed new grille. Found it still slightly bent.informed customer that because the cabinet is causing grille to warp, they would need to have cabinets modified to allow room. Customer understood. At this time, all operations ok. Did not move unit."
We serviced a
KITCHEN AID REFRIGERATOR
Model KSCS25INSS01
Near West Union, SC 29696
Frank
Job Details:
12/11/2023
Replaced water valve checked for leaks working ok. No issues
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Anderson, SC 29625
Jerry D.
Job Details:
12/11/2023
"Thermistor is out of range, installed new thermistor sent preid, cycled unit through test and unit checks ok"
We serviced a
JENN-AIR RANGE
Model JDS1450FS0
Near Easley, SC 29642
Matt
Job Details:
12/11/2023
Unit has f8e0 error repeatedly. Replaced blower and tested operation. All functions pass.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSC503EBS01
Near Easley, SC 29640
Matt
Job Details:
12/11/2023
Opened the box and found ice maker tray twisted and will not release. Will reorder.; ordrng 1 W10873791 (Ice maker) and 1 F12jobcode (F12 job code)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF305ESS00
Near Salem, SC 29676
Matt
Job Details:
12/11/2023
"Recovered refrigerant, replaced compressor and drier filter. Pulled vacuum and weighed in 4.5 ounces of 134a. Replaced controls and programmed to 03 per tech sheet. All functions pass."
We serviced a
WHIRLPOOL COOKTOP
Model KSDB900ESS5
Near Anderson, SC 29625
Jerry D.
Job Details:
12/11/2023
"Found right front burner not lighting properly, removed burner found igniter crooked loose, removed top, adjusted igniter straight, reassembled unit, cycled all burners unit chks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF577KPS02
Near Salem, SC 29676
Frank
Job Details:
12/11/2023
Replaced air baffle tested working ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Anderson, SC 29626
Jerry D.
Job Details:
12/11/2023
"Installed listed parts pulled 30 inches of vaccum, vaccum is holding, charged 68 grams, temps coming down rapidly, evaperator chks ok, cycled"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HBS03
Near Taylors, SC 29687
Derek
Job Details:
12/11/2023
Installed parts. Cycled unit. Door sealing properly. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Travelers Rest, SC 29690
Derek
Job Details:
12/11/2023
"Customer states unit makes 2 different noises, one on video. Video is of damper in bottom center of ref section able to duplicate noise by opening and closing doors as damper closes w/ door openings. Other noise is several loud clicks that are very intermittent but seem to be more frequent when ice is used rapidly and unit is making a lot of ice. No ice maker fault, ran harvest test. Ice maker able to be heard but sounds normal w/ no clicking. Fill sounds normal. Ran water dispenser. Dispenser sound normal as well. Gave estimate for new damper of $410.97. More intermittent noise I could not duplicate. Customer wants to hold off on repair. Balance for damper would be $260.70"
We serviced a
ELECTROLUX DRYER
Model EIGD55HIW2
Near Easley, SC 29642
Derek
Job Details:
12/11/2023
"Customer stated she thought dryer was operating properly but vent was off in back. Vent visible beside unit on floor. Recommended reconnected vent and cycled unit. Vent staying attached, checked outside for good airflow. Airflow adequate. Unit checks ok."
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FPS03
Near Greenville, SC 29605
Derek
Job Details:
12/11/2023
Helped SR. Unit checks ok.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Greer, SC 29651
Derek
Job Details:
12/11/2023
Installed parts. Also found open TOD fuse. Replaced and cycled unit. Unit heating both ovens bake and broil. Unit checks ok. ; used 1 WP4449751 (Tod) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Asheville, NC 28803
Brian
Job Details:
12/11/2023
Found user interface segmented. New User interface (W11114471) needed. ; ordrng 1 W11114471 (User interface) and 1 J13 (Job code)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC300ESS09
Near Burnsville, NC 28714
Kari
Job Details:
12/11/2023
"Took quick pics, found unit is too cold in the ff section to the point the water lines are freezing and not letting water through. Found the ff gaskets ripped on the bottom on both and part of the magnet is exposed on the right door. Found mullion doesnt always flip when opening the door, found the unit a little unlevel. Put shim under back right corner and leveled front feet. Will need gaskets for repair ; ordrng 2 W10830162 (FF gasketgrey)s and 1 N15 (Job code), used 1 4387828A (Shim) from stock"
We serviced a
KITCHEN AID RANGE
Model KSEG950ESS3
Near Hot Springs, NC 28743
Kari
Job Details:
12/11/2023
"Took quick pics, found unit main control corroded and not sending signal to display board so display is blank. Need main control for repair. Gave cust est of $605.38 with 10% applied. Cust agreed and paid in full by check i prescheduled for next Monday pm; ordrng 1 W11100513 (Control) and 1 J13 (Job code)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW05
Near Burnsville, NC 28714
Kari
Job Details:
12/11/2023
"Took quick pics, found unit had a gap between the gasket and cabinet from where the door was reversed. Installed gasket extension and pulled with heat gun. Also sealed cabinet to liner with RTV to help prevent air leaks. Unit checks oka; used 1 WP482338 (Silicone rtv) from stock"
We serviced a
KITCHEN AID MW OVEN COMBO
Model KOCE500ESS09
Near Burnsville, NC 28714
Kari
Job Details:
12/11/2023
Installed parts unit checks ok customer paid balance for just labor since boards are covered and didnt use switches paid $142.70 by check unit checks ok
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Greenville, SC 29611
Carl
Job Details:
12/11/2023
Found tub cracked at the drain pump mount n15; ordrng 1 W10371566 (Outer tub) and 1 N15 (Labor)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Asheville, NC 28803
Brian
Job Details:
12/08/2023
"Found no saved error codes. Ran unit through auto diagnostics and found no unusual noises. Inspected unit and found no damage to unit. Recalibrated unit and tested observing for leaks and proper functions. At this time, all operations ok with no leaks detected. Cannot recreate issue. Recommended customer keep an eye on unit, and if issue persists, try to get a video of noise. Customer understood."
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Candler, NC 28715
Kari
Job Details:
12/08/2023
Customer called back and said unit is not washing will order some parts to take with me; ordrng 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 J13 (Job code) and 1 W11614515 (Valve)
We serviced a
KITCHEN AID REFRIGERATOR
Model KFIV29PCMS02
Near Taylors, SC 29687
Chris
Job Details:
12/08/2023
"Customer states power went out this morning and cooling stopped. Unit has since been back running, no faults stored, all components work at this time l unit making ice. Unit check is ok"
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ0
Near Simpsonville, SC 29680
Jerry D.
Job Details:
12/08/2023
"Found leak at valves, estimate 497.00, customer doesnt want to repair at this time."
We serviced a
KITCHEN AID DISHWASHER
Model KUDS35FXSS4
Near Asheville, NC 28804
Kari
Job Details:
12/08/2023
"Took quick pics, found unit doa, found the thermal was open. Gave cust est of $276.97 customer agreed. Installed new fuse and ran unit through full diagnostics cycle. All functions check ok and control turned heater back on. Customer paid balance by cc office ran. Emailed receipt unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Fairview, NC 28730
Kari
Job Details:
12/08/2023
Installed parts unit checks ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Simpsonville, SC 29681
Jerry D.
Job Details:
12/08/2023
Unit is working fine now
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ2
Near Simpsonville, SC 29681
Jerry D.
Job Details:
12/08/2023
"Found water in pan, cleared pan, cycled unit through test and all functions are working properly, advised customer on soap, unit chks ok"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Simpsonville, SC 29680
Jerry D.
Job Details:
12/08/2023
"High limit open replaced high limit sent preid, cycled unit through test and unit checks ok, advised customer to have maintenance clean vent, advised customer will have to charge her if we have to come back again"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Greer, SC 29651
Chris
Job Details:
12/08/2023
unit has stripped wash plate. Installed new wash plate. F1 code stored in memory and appeared in diagnostic test 51. Called 3rd party team and spoke with Amanda. Amanda advised to close call due to discontinued part. Unit is non repairable. File number for call is 7737926889
We serviced a
WHIRLPOOL DRYER
Model WED94HEXW0
Near Greer, SC 29651
Chris
Job Details:
12/08/2023
Unit has broken belt and belt switch. Gave Cusotmer a bluebook estimate for repair at $566.02. Installed new parts. Unit check is ok