We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Woodfin, NC 28804
Brian
Job Details:
12/18/2023
"Tested unit and Found heater not coming on consistently. Heater and thermostat ok. New Control (W11087226) needed, ; ordrng 1 W11087226 (Control) and 1 L14 (Job code)"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Spartanburg, SC 29301
Sam
Job Details:
12/18/2023
Found suspension weak causing tons of shaking and banging will order suspension and inner tub.; ordrng 1 W11217817 (Suspension) and 1 W11172199 (Iner basket)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Spartanburg, SC 29306
Sam
Job Details:
12/18/2023
Unit is acting extremely erratic not doing functions as designed or in the proper order will order control also found broken wires at drain pump will also order drain pump and wire harness.; ordrng 1 W11513246 (Control) and 1 W11399437 (Drain pump) and 1 W11643701 (Harness)
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Greenville, SC 29607
Carl
Job Details:
12/18/2023
Timer is stalling j13; ordrng 1 Wpw10436303 (Timer) and 1 J13 (Labor)
We serviced a
MAYTAG WASHER
Model MVWC400XW3
Near Seneca, SC 29672
Frank
Job Details:
12/18/2023
F7e5 shifter fault .. f7e6 motor fault.. ran test cycle running ok.. ; ordrng 1 W10721967 (Cam) and 1 WPW10006355 (Actuator) and 1 W10480274 (Control board) and 1 Jobcodel14 (Job code l14) and 1 W10804664 (Capacitor)
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS04
Near Seneca, SC 29672
Frank
Job Details:
12/18/2023
Ice door not closing all the way causing air to freeze in door.. replacing ice door..; ordrng 1 W11048097 (Ice door) and 1 Jobcodel14 (Job code l14)
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Simpsonville, SC 29680
Jerry D.
Job Details:
12/18/2023
"Installed listed parts plugged in unit cycled unit through test and half way through test and heard a crack unit inoperable light out on cntrl interface burnt wire harness burnt, ordering, j13; ordrng 1 W11406492 (Ui) and 1 W11414312 (Harness) and 1 W11553772 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Spartanburg, SC 29301
Sam
Job Details:
12/14/2023
Found that unit is having multiple flashing lights going off. service pointer for the lights states that if unit is turned off and then back on and the lights start working its the control board for the lights. Turned off unit and powered unit back on at the breaker and lights are still flashing unit will need light repair kit. Gave customer estimate of 477.00 customer agreed to estimate and will pay half today (238.50) and the other half of balance on return visit when unit is repaired.; ordrng 1 W11683241 (Light repair kit) and 1 L14jobcode (L14 jobcode) and 1 SendsupervisorIdonothaveexperiencewiththisrepair (Send supervisor I do not have experience with this repair)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Greer, SC 29650
Chris
Job Details:
12/14/2023
Found ice jammed in rack arm. Adjusted water fill and removed ice. Unit check is ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Seneca, SC 29678
Frank
Job Details:
12/14/2023
Mag or transformer causing unit to vibrate.. tried to dampen.. not working..; ordrng 1 W11391712 (Magnetron) and 1 Jobcodeq16 (Job code q16) and 1 W11545871 (Transformer)
We serviced a
KITCHEN AID DISHWASHER
Model KUDE70FXSS4
Near Mauldin, SC 29662
Carl
Job Details:
12/14/2023
Found unit has a bad wash pump an open heater and a roller set for the bottom rack advised customer with est.
We serviced a
MAYTAG WASHER
Model MVW5035MW1
Near Seneca, SC 29678
Frank
Job Details:
12/14/2023
"F7e1 code. Found cam came off burnt shaft on motor.. Fixed cam.. needs motor,, changing gearcase motor.. ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Splutch) and 1 W11026785 (Motor) and 1 W11239857 (Belt) and 1 W11481722 (Actuator) and 1 W11395618 (Capacitor) and 1 Jobcoden15 (Job code n15)"
We serviced a
KITCHENAID RANGE
Model KEMS308SSS05
Near Seneca, SC 29672
Frank
Job Details:
12/14/2023
"Running hot,, would change boards and sensor.. board nla. Not repairing at this time.. pd 150$!ck"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Greer, SC 29651
Chris
Job Details:
12/14/2023
"Cusotmer states they were told about LED lighting kit and was under impression I was coming to install LED kit. LED kit hasnt arrived. Customer states they made no mention of light switch or freezer light staying on . Freezer light is shorted ,doesnt work and Cusotmer will have to wait for light kit ;"
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Taylors, SC 29687
Chris
Job Details:
12/14/2023
Installed new parts. Unit check is ok . New labor authorization is m19puc1nl2
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Greer, SC 29650
Chris
Job Details:
12/14/2023
"Cusotmer states unit rips clothes, doesnt dry clothes after 70 mins and clothes ball up in drum. Unit heats and has good power at terminal block. All voltage and continuity. All components check ok including drum. No sharp objects anywhere on units interior or exterior . Unit is level and normal noise and function . Inserted probe into vent. Unit reached 220 degrees. Vent is on roof and long distance .unit has rigged vent flex house. . Customer states this is a replacement dryer bc the last dryer broke. Outside vent is completely stopped up. Showed customer no moisture or air is coming out of outside vent . Customer doesnt understand that vent restriction can cause poor drying performance. No fault of unit . Called tech line and spoke with Bruce. Unit works as designed. File number for call is 7738027910"
We serviced a
WHIRLPOOL ICE MACHINE
Model GI15NDXZS1
Near Greer, SC 29651
Chris
Job Details:
12/14/2023
Unit has open bin thermistor . Charged Cusotmer retail for thermistor and 34.99 labor.
We serviced a
JENN-AIR MICROWAVE
Model JMW2430DS01
Near Duncan, SC 29334
Chris
Job Details:
12/14/2023
Installed new part. Unit check is ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN708MPS00
Near Chesnee, SC 29323
Matt
Job Details:
12/14/2023
Found freezer evaporator frozen over. Found heater open. Thawed out evaporator and will order heater; ordrng 1 MaorDeonly (Ma or De only) and 1 W11629714 (Evaporator) and 1 W11626107 (Heater) and 1 X20jobcode (X20 job code)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Lyman, SC 29365
Chris
Job Details:
12/14/2023
Installed new parts. Unit check is ok . New labor authorization is w19pmu0nl1.5
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Easley, SC 29640
Frank
Job Details:
12/14/2023
Replaced board and ui. Ran test cycle working ok
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Spartanburg, SC 29303
Sam
Job Details:
12/14/2023
Unit makes grinding roaring noise in use. no visible damage found. Will order parts; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel) and 1 4392065 (Dryer repair kit)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Campobello, SC 29322
Chris
Job Details:
12/14/2023
Unit has locked gear case from oil leak installed new parts. Unit check is ok. new labor authorization is a19pli1nl1.5; used 1 W11454741 (Geaecase) from stock
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Inman, SC 29349
Chris
Job Details:
12/14/2023
Installed new parts. Unit check is ok . New labor authorization is m19plh1nl1.5
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Easley, SC 29642
Frank
Job Details:
12/14/2023
Installed sump and motor tested working ok
We serviced a
JENN-AIR BEVERAGE CENTER
Model JUBFR242HL
Near Simpsonville, SC 29681
Carl
Job Details:
12/14/2023
Installed control and inverter powered unit on unit is now getting voltage at the compressor and still wont run ohm compressor ck good x20; ordrng 1 W11360594 (Compressor) and 1 Vx4 (Chargeing port) and 1 X20 (Labor)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Spartanburg, SC 29303
Sam
Job Details:
12/14/2023
Installed drain pump and control found wire broken at drain pump repaired wiring cycled unit through quick wash all functions pass.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN708MPS00
Near Slater-Marietta, SC 29661
Derek
Job Details:
12/14/2023
Installed parts. Cycled unit. All functions of unit checks good.
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Greenville, SC 29607
Derek
Job Details:
12/14/2023
F0E9 off balance balance load stored. Got regular sized load and ran rinse/spin. Unit repeatedly got off balance with tub hitting sides of unit and then ran multiple rinse to try to better distribute load. Will order parts to repair. L14; ordrng 1 W11633359 (ACU) and 1 W11513243 (Basket) and 1 W11026785 (Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Spartanburg, SC 29303
Matt
Job Details:
12/14/2023
Found compressor not pumping. Will order.; ordrng 1 W11580057 (Compressor) and 1 MaorDe (Ma or De) and 1 X20jobcode (X20 job code) and 1 R600a (R600a) and 1 Sealedsystem (Sealed system) and 1 W11506635 (Port)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Greenville, SC 29607
Derek
Job Details:
12/14/2023
Installed compressor. Cycled unit. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FLDM00
Near Waynesville, NC 28785
Kari
Job Details:
12/14/2023
Metal led parts. Unit cycled and filled unit checks ok
We serviced a
KITCHENAID RANGE
Model KODE500ESS20
Near Fletcher, NC 28732
Brian
Job Details:
12/14/2023
Installed new name plate. At this time all operations ok. Did not move unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Flat Rock, NC 28731
Brian
Job Details:
12/14/2023
"Installed all new door gaskets. Ensured all doors are sealing properly. At this time, all operations ok with no leaks detected. Did not move unit."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Clyde, NC 28721
Kari
Job Details:
12/14/2023
"Took quick pics, found unit showing 8-3 hazardous water code. Found customer had turned the tap off at the house because it will run continuously. She said she got one load to go through with no issue then had to shut it off again. Solenoid seems to be sticking open intermittently. Installed new valve. Ran recalibration unit checks ok; used 1 W11210463 (Valve) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Spartanburg, SC 29303
Matt
Job Details:
12/14/2023
Found compressor locked up internally. Well order new compressor.; ordrng 1 Sealedsystem (Sealed system) and 1 MaorDe (Ma or De) and 1 W11656989 (Compressor) and 1 X20jobcode (X20 job code) and 1 W11506635 (Port) and 1 R600a (R600a)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Hendersonville, NC 28739
Brian
Job Details:
12/14/2023
"Installed new outer door panel. Tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected l did not move unit."
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW2
Near Hendersonville, NC 28739
Brian
Job Details:
12/14/2023
"Construction gate code #7575. Issue is not occurring when I arrived at home. Given customer description of issue, I would recommend replacing the Door switch (WPW10237959). I informed customer that there could always be further issues resulting in further charges. Customer understood. Quoted customer 283.34. Customer"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Canton, NC 28716
Kari
Job Details:
12/14/2023
"Took quick pics found unit showing 8-1 long fill no fill. Found when I ran the test barely any cold water is coming through unit is on a whim, found that I could not get the filter out to clean it. Installed new valve, ran diagnostic test again, and filled lie, it should unit checks OK"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Boiling Springs, SC 29316
Matt
Job Details:
12/14/2023
"Replaced the compressor, drier filter and evaporator. Pressure tested and pulled vacuum. Weighed in 5.5 ounces of 134a. All functions pass."
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Campobello, SC 29322
Matt
Job Details:
12/14/2023
Found unit giving f8e1 error code Found low water pressure to the washer. Advised customer.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Spartanburg, SC 29303
Sam
Job Details:
12/14/2023
Installed drain pump and control cycled unit through quick wash. All functions pass.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Arden, NC 28704
Brian
Job Details:
12/14/2023
Found all burners working and unit is preheating ok. Found bake burner not cycling properly/consistently. New Control (W11548757) and sensor (W10833885) needed.; ordrng 1 W11548757 (Control) and 1 W10833885 (Sensor) and 1 J13 (Job code)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Mills River, NC 28759
Brian
Job Details:
12/14/2023
"No answer on phone or at door. Did not enter house, did not service unit. ; saved tckt"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF6A
Near Fletcher, NC 28732
Brian
Job Details:
12/14/2023
Found unit leaking from behind the door panel. Removed panel and tested unit and found water leaking and splashing from Lower door gasket (5304500204). Gasket needed.; ordrng 1 5304500204 (Lower gasket) and 1 J13 (Job code)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC300ESS01
Near Candler, NC 28715
Kari
Job Details:
12/14/2023
"Customer has ESA, need to order parts. Doors take 6-12 weeks to make and ship. ; ordrng 1 13107887SQ (RHFF door) and 1 W10830162 (Gasket) and 1 L14 (Job code)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ2
Near Candler, NC 28715
Kari
Job Details:
12/14/2023
"Took quick pics, found unit not ever shutting light off over hood found the relay to the light is stuck and sending constant power to light and never being able to turn it off. Would need control for repair. Gave cust est for part and labor only since trip and diagnosis was covered estimate is $254.25. Which is roughly the same as a new unit. Customer is more than likely going to purchase a new one."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Chesnee, SC 29323
Sam
Job Details:
12/13/2023
Put unit into diagnostics found no error codes. Ran diagnostics cycle unit cuts off when getting ready to spin replaced capacitor but unit is still not functioning properly will order control.; ordrng 1 W11603810 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Greer, SC 29651
Chris
Job Details:
12/13/2023
Unit is outside in non climate controlled environment. Customer states another company told her unit has sealed system failure and unit quit cooling in both compartments . ; ordrng 1 W11654344 (Compressor) and 1 Tap and 1 Dyedrier and 1 W11429989 (3 way valve)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FPS01
Near Mauldin, SC 29662
Carl
Job Details:
12/13/2023
Found imk door shelf cracked and shelf frame damaged l14; ordrng 1 W10887799 (Trivet) and 1 W11563405 (Frame) and 1 L14 (Labor)
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC2
Near Simpsonville, SC 29680
Carl
Job Details:
12/13/2023
Installed new shafts and rolers unit ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Hendersonville, NC 28792
Brian
Job Details:
12/13/2023
"Installed new fan motor and propeller. Insulated fan bracket. Tested and found fan quieter but not silent. Informed customer that there are no more modifications that can be done to fan. Customer understood. At this time, all operations ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Mill Spring, NC 28756
Brian
Job Details:
12/13/2023
"Found freezer evaporator freezing over, not defrosting. Checked and found thermometer in correct position and heater coming on in diagnostics. Found defrost thermostat harness had continuity to control. Found thermistor bad. New Thermistor (WPW10384183) and Control (W11566851) needed. ; ordrng 1 WPW10384183 (Thermistor) and 1 W11566851 (Control) and 1 L14 (Job code)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RHAXNT00
Near Leicester, NC 28748
Kari
Job Details:
12/13/2023
Installed parts unit checks ok had office run cc for balance of $285.57 and email receipt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Leicester, NC 28748
Kari
Job Details:
12/13/2023
Installed parts. Unit checks ok
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Easley, SC 29640
Jerry D.
Job Details:
12/13/2023
"Found idler pulley squeeling, installed w10837240 from truck stock, unit chks ok ; used 1 W10837240 (Pulley) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Simpsonville, SC 29680
Carl
Job Details:
12/13/2023
Installed new burner and igniter cycled unit several times to ck operation unit ck ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Simpsonville, SC 29680
Carl
Job Details:
12/13/2023
Found bulb open and a bad relay on board installed new control and bulb cycled power on unit ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Weaverville, NC 28787
Kari
Job Details:
12/13/2023
"Took quick pics, found unit frozen over the drain tray again and is dripping into the refrigerator compartment. Cleared all ice, ran diagnostic tests and found heater not coming on, when I ohms checked it, it was 106 ohms, when I plugged it back in found the red wire loose in the plastic connector and had backed itself back to where its not touching spades. Corrected wiring in harness and made sure heater was fully seated in the clips in the bottom of the drip pan. Ran heater test again, unit now gets hot. Also wrapped a bit of wire around heater and set across the opening of the drain hole to prevent this in the future. Unit checks ok. Texted customer to let her know the total for Tc and Labor of $229.99 and had office run cc and email receipt. Unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ
Near Marshall, NC 28753
Kari
Job Details:
12/13/2023
"Took quick pics, found units water dispenser will drip down the front of the door and 4 droplets will come out every time you release the paddle after getting water. Installed connector with check valve and took the regular compression fitting off. Ran water through lines until air bubbles were gone and now the water cuts off when you release the paddle with no dripping afterwards. Unit checks ok; used 1 8201815 (Connector) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Greenville, SC 29615
Chris
Job Details:
12/13/2023
Unit has no data tag. Installed new parts. Unit check is ok . New labor authorization is w19pdb1nl1.5
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Greenville, SC 29609
Matt
Job Details:
12/13/2023
"Installed Acu and light assembly, checks o.k"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Liberty, SC 29657
Frank
Job Details:
12/13/2023
Found spout dripping.. checked valves now water not dispensing.. ordering valve housing and board.. ; ordrng 1 W11556912 (Control board) and 1 W11548535 (Valve) and 1 EDR4RXD1 (Filter) and 1 Jobcodel14 (Job code l14) and 1 W11346622 (Reservoir)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Hot Springs, NC 28743
Kari
Job Details:
12/13/2023
Installed parts unit checks ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS07
Near Cowpens, SC 29330
Sam
Job Details:
12/13/2023
"Installed control, cycled unit. Light works. Fan works. Unit heats all components working and all functions pass. Customer paid in full of 260.00 previous visit and does not owe anything more."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Spartanburg, SC 29303
Sam
Job Details:
12/13/2023
Found freezer evaporator frosting up too much. Thawed out evaporator and replaced thermistor and control cycled unit through diagnostics all functions pass.
We serviced a
ELECTROLUX WASHER
Model EFLS627UTT0
Near Saluda, NC 28773
Brian
Job Details:
12/13/2023
"Installed door boot and drawer components and hose. Tested unit multiple times, observing for leaks and proper functions. At this time, all operations ok with no leaks detected."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Canton, NC 28716
Derek
Job Details:
12/13/2023
Installed valve. Cycled unit. Unit checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW500CMW0
Near Greenville, SC 29615
Chris
Job Details:
12/13/2023
Installed new parts. Unit check is ok .
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Seneca, SC 29678
Frank
Job Details:
12/13/2023
Installed actuator and splutch tested working ok
We serviced a
JENN-AIR RANGE
Model JGCP436HL00
Near Seneca, SC 29672
Frank
Job Details:
12/13/2023
checked cleaned burner heads and Orpheus'.. working ok
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Seneca, SC 29672
Frank
Job Details:
12/13/2023
F7e4. Basket engagement fault.. replaced defective slider tested working ok; used 1 W10734521 (Slider) from stock
We serviced a
JENN AIR RANGE/MW COMBO
Model JMW2430IL03
Near Seneca, SC 29672
Frank
Job Details:
12/13/2023
Checked voltage..not getting any on L1 or l2. No 240v coming to machine
We serviced a
ELECTROLUX WASHER
Model EFLS627UTT0
Near Saluda, NC 28773
Sam
Job Details:
12/13/2023
Helped Brian. Look to Brians notes for work done and 2 man.
We serviced a
KITCHENAID RANGE
Model KCES556HSS00
Near Seneca, SC 29672
Frank
Job Details:
12/13/2023
Rf Outside element works intermittent.. cooktop needs to come up and out; ordrng 1 W11259362 (Rf switch) and 1 W11259508 (Rf element) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Fountain Inn, SC 29644
Carl
Job Details:
12/13/2023
Found drain pump stalling cleared water and removed pump and hose passages in drain part of the pump all clear ck hose to the drain are clear installed new drain pump and it was verry slow removed unit found where the tank is pinching the hose when it is fully installed advised customer of issue
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Travelers Rest, SC 29690
Matt
Job Details:
12/13/2023
Installed new latch assembly and HMI control. Plugged in washer and found washer still has no lites and no operation. Called tech line again and spoke to Chris. Chris had me remove all loads from main control and retest. Still have no functionality of washer. Chris recommended now ordering main control. File number 7737917588. Customer care 1-800-253-1301; ordrng 1 MaorDeonly (Ma or De only) and 1 F12jobcode (F12 job code) and 1 W11626074 (Control) and 1 Customerwantseta (Customer wants eta)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Easley, SC 29642
Jerry D.
Job Details:
12/13/2023
"Motor inoperable, installed motor sent preid, cycled unit through test and no leaks found unit checks ok"
We serviced a
KITCHENAID RANGE
Model KSEG950ESS5
Near Easley, SC 29642
Jerry D.
Job Details:
12/13/2023
"Model and serial tag is missing, part sent by whirlpool is broken, ordering, j13; ordrng 1 W10813140 (Support) and 1 W10551024 (Scoop)"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Waynesville, NC 28786
Derek
Job Details:
12/13/2023
Replacement tub damaged in box on back and front corners near seam. Will reorder tub. Grill damaged and wont attach as well. Will order. X20 ; ordrng 1 W11545318 (Panel)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSC503ESS00
Near Greenville, SC 29615
Chris
Job Details:
12/13/2023
"Imk I has failed in dump position. Imk is completely broke. No broken wires in door jacket. Door jacket is torn but nut no broken wires. Unit also has frozen refrigerator evap drain. No tech sheet on unit and service matters has no tech sheet. Called tech line and spoke with rich. Unit has power or imk at imk and lower pin connector . Imk water line isnt frozen over . Uploaded pictures. Imk has failed. Gave customer a bluebook estimate for repair at $677.14 for imk and drain, cycled unit. Unit check is ok . No leaks"
We serviced a
KITCHEN AID DISHWASHER
Model KDPE234GPS0
Near Greer, SC 29650
Chris
Job Details:
12/13/2023
Toe plate fastener popped out . Installed screw. Unit check is ok
We serviced a
KITCHEN AID REFRIGERATOR
Model KUID508HPS00
Near Greer, SC 29650
Chris
Job Details:
12/13/2023
Unit has failed smart valve. Unit is missing right factory shim that installs on rich side stainless panel on toe cover . Gave customer a bluebook estimate for valve at $591.49. Installed new valve. Unit check is ok . No leaks
We serviced a
JENN AIR M/W OTR
Model JMW2427WS02
Near Greer, SC 29650
Chris
Job Details:
12/13/2023
Installed new parts. Unit didnt need appliance manager. New estimate is $1410.51. Unit check is ok
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Asheville, NC 28804
Derek
Job Details:
12/13/2023
Found unit had operated normally for several weeks but did take a couple weeks to start making ice after last repair but suddenly stopped running anything except UI lights. Tried unplugging pantry UI and freezer fan separately. No affect. Cannot get power to any dc loads. Disconnected each plug at board and rebooted w/ TECHLINE. Never got normal function from unit. TECHLINE advised replacing main control. Gave est of $465.03. Customer okd est and would like to pre-schedule return pending part. ; ordrng 1 WPW10675033 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP560HAMZ0
Near Piedmont, SC 29673
Jerry D.
Job Details:
12/13/2023
"Valve dripping, installed valve sent preid, cycled unit through test and no leaks found unit checks ok"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Piedmont, SC 29673
Jerry D.
Job Details:
12/13/2023
Installed listed parts cycled unit through test and no leaks found unit checks ok
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Pelzer, SC 29669
Jerry D.
Job Details:
12/13/2023
"Macine is not stable, Feet are broken and some are stripped , ordering, j13; ordrng 4 W11179235 (Feet need 4)s"
We serviced a
WHIRLPOOL FREEZER
Model WRS315SDHZ08
Near Pelzer, SC 29669
Jerry D.
Job Details:
12/13/2023
Mrs called back said she already cancelled
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Glenville, NC 28736
Matt
Job Details:
12/13/2023
"Freezer temperature is 0 degrees, upper refrigerator is 36, middle refrigerator is 36, and lower refrigerator is 38 degrees. Temperature average is 37. Called tech line and spoke to Nate.Tech line has no advice on any repairs.Unit is working as designed file number 7738015205. If customer still has issue she can call customer care 1-800-253-1301."
We serviced a
JENN AIR M/W OTR
Model JMW2427WS02
Near Greer, SC 29650
Matt
Job Details:
12/13/2023
Helped RC on this
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Chesnee, SC 29323
Sam
Job Details:
12/13/2023
Put unit into diagnostics found no error codes. Ran diagnostics cycle unit cuts off when getting ready to spin replaced capacitor but unit is still not functioning properly will order control.; ordrng 1 W11603810 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Greer, SC 29651
Chris
Job Details:
12/13/2023
Unit is outside in non climate controlled environment. Customer states another company told her unit has sealed system failure and unit quit cooling in both compartments . ; ordrng 1 W11654344 (Compressor) and 1 Tap and 1 Dyedrier and 1 W11429989 (3 way valve)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FPS01
Near Mauldin, SC 29662
Carl
Job Details:
12/13/2023
Found imk door shelf cracked and shelf frame damaged l14; ordrng 1 W10887799 (Trivet) and 1 W11563405 (Frame) and 1 L14 (Labor)
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC2
Near Simpsonville, SC 29680
Carl
Job Details:
12/13/2023
Installed new shafts and rolers unit ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Hendersonville, NC 28792
Brian
Job Details:
12/13/2023
"Installed new fan motor and propeller. Insulated fan bracket. Tested and found fan quieter but not silent. Informed customer that there are no more modifications that can be done to fan. Customer understood. At this time, all operations ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Mill Spring, NC 28756
Brian
Job Details:
12/13/2023
"Found freezer evaporator freezing over, not defrosting. Checked and found thermometer in correct position and heater coming on in diagnostics. Found defrost thermostat harness had continuity to control. Found thermistor bad. New Thermistor (WPW10384183) and Control (W11566851) needed. ; ordrng 1 WPW10384183 (Thermistor) and 1 W11566851 (Control) and 1 L14 (Job code)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RHAXNT00
Near Leicester, NC 28748
Kari
Job Details:
12/13/2023
Installed parts unit checks ok had office run cc for balance of $285.57 and email receipt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Leicester, NC 28748
Kari
Job Details:
12/13/2023
Installed parts. Unit checks ok
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Easley, SC 29640
Jerry D.
Job Details:
12/13/2023
"Found idler pulley squeeling, installed w10837240 from truck stock, unit chks ok ; used 1 W10837240 (Pulley) from stock"