We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Westminster, SC 29693
Frank
Job Details: 12/28/2023
Found leaking by dispenser.. bent tabs better to seat dispenser in door. Tested looking ok not leaking.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ0
Near Simpsonville, SC 29680
Carl
Job Details: 12/28/2023
Foumd burnt connections at in comeing power repaired connections cycled unit to ck operation unit ck ok
We serviced a
JENN-AIR COOKTOP
Model JGD3430GB05
Near Simpsonville, SC 29681
Carl
Job Details: 12/28/2023
Found switchs shorting n15; ordrng 1 W11537635 (Switch harness) and 1 W11690138 (Lf) and 1 W11684565 (Rf) and 1 W10862324 (Rr) and 1 N15 (Labor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJZ00
Near Hendersonville, NC 28792
Brian
Job Details: 12/28/2023
"Same issue as previous visit, but parts were never received. Need to reorder damper (W11087463) and fresh food door (W11396766); ordrng 1 W11087463 (Damper) and 1 W11396766 (Fresh food door) and 1 Pleasesendpartstooffice (Please check door at office) and 1 Checknotes (Check notes) and 1 L14 (Job code)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Leicester, NC 28748
Kari
Job Details: 12/27/2023
"Took quick pics, found unit not spinning out heavy loads properly. Found the gearcase leaking oil and sound shield is black. Need parts for repair ; ordrng 1 W11454741 (Gearcase) and 1 N15 (Job code) and 1 W10721967 (Cam)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Spartanburg, SC 29306
Sam
Job Details: 12/27/2023
Customer complaint is unit not spinning every time. Found unit intermittently locking replaced latch and capacitor for good measure. Cycled unit a couple of times cannot get unit to duplicate previous issue. Unit checks ok.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Pelzer, SC 29669
Jerry D.
Job Details: 12/27/2023
Installed listed parts cycled unit through test and unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Leicester, NC 28748
Kari
Job Details: 12/27/2023
"Took quick pics, found doors uneven and door gasket not sealing on the ff side. Found unit was a little lower in back right corner. I shimmed that corner and then pulled gasket with heat gun to reform it to touch the cabinet. Unit now checks ok; used 1 4387828A (Shim) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL03
Near Seneca, SC 29672
Frank
Job Details: 12/27/2023
39 degrees in rc. 37 on shelf down. also led out in refrig section replaced Called Techline documented findings..
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKB1
Near Seneca, SC 29672
Frank
Job Details: 12/27/2023
F9e1. Replaced sump and motor tested working ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Piedmont, SC 29673
Jerry D.
Job Details: 12/27/2023
"Scratch and dent unit from lowes, rear panel pushed in , valves cracked and water tube smashed, customer stated it was brought into house like that, ordering, j13; ordrng 1 W10279882 (Tube) and 1 W10279884 (Tube) and 1 W10341320 (Valve) and 1 W11451511 (Valve)"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC300ESS09
Near Burnsville, NC 28714
Kari
Job Details: 12/27/2023
Installed parts unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Greenwood, SC 29646
Matt
Job Details: 12/27/2023
"Replaced main control,ui control and evaporator fan motor with harness. All functions pass."
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ2
Near Seneca, SC 29678
Frank
Job Details: 12/27/2023
Sensor checked ok. Reley sticks open causing over temp code.. replaced board tested working ok. Bb quoted 363.30 paid..
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Hendersonville, NC 28792
Brian
Job Details: 12/27/2023
"Installed new burner cap. Tested and found all operations ok at this time, with no leaks detected. Did not move unit."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Piedmont, SC 29673
Jerry D.
Job Details: 12/27/2023
Installed listed parts cycled unit through test and unit checks ok
We serviced a
AMANA DRYER
Model NED4655EW1
Near Greenville, SC 29607
Carl
Job Details: 12/27/2023
Customer cancled on phone
We serviced a
MAYTAG RANGE
Model MGS8800FZ0
Near Simpsonville, SC 29681
Carl
Job Details: 12/27/2023
Called techline ran diagnostics ck fan motor and convection elemt ck good bad relay j13; ordrng 1 W11050556 (Control) and 1 J13 (Labor)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507HPS01
Near Simpsonville, SC 29681
Carl
Job Details: 12/27/2023
Found several led lights out installed new led kit unit ck ok
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Anderson, SC 29621
Matt
Job Details: 12/27/2023
Unplugged power to washer and replaced main control. Plugged in power to washer. Waited 5 minutes. UN plugged power to washer. Changed ui control. Ran an entire quick wash cycle and all functions pass.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Greenville, SC 29615
Carl
Job Details: 12/27/2023
Ran diagnostics ; ordrng 1 R600 (Freon)
We serviced a
KITCHEN AID REFRIGERATOR
Model KSSS48QKB00
Near Taylors, SC 29687
Carl
Job Details: 12/27/2023
Found unit has a bad control and imk is receiveing voltage gave est. Customer is not going to repair unit
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Hendersonville, NC 28792
Brian
Job Details: 12/27/2023
Found unit unplugged when I arrived. Plugged unit in and found update screen on display. Found service pointer regarding this issue. Control (W11624938) console (W11569437) user interface (W11478524); ordrng 1 W11624938 (Control) and 1 W11569437 (Console) and 1 W11478524 (User interface) and 1 J13 (Job code)
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM10
Near Lake Lure, NC 28746
Brian
Job Details: 12/27/2023
Found fresh food door gasket not seating in place. New FF door gasket (W11030683) needed.; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Liberty, SC 29657
Frank
Job Details: 12/27/2023
Needs ui. Shorted. Not repairing at this time
We serviced a
KITCHENAID RANGE
Model KSEG950ESS5
Near Easley, SC 29642
Jerry D.
Job Details: 12/27/2023
Installed listed parts cycled unit through test and unit checks ok
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507HWH00
Near Piedmont, SC 29673
Jerry D.
Job Details: 12/27/2023
"Found defrost drain clogged cleared drain and ice, reassembled unit, all functions are working properly"
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Easley, SC 29640
Frank
Job Details: 12/27/2023
"One roller was sticking.. belt worn installed dryer repair kit.. knob broken. Timer hard to turn.. ; ordrng 1 W11675852 (Knob) and 1 W11685947 (Timer) and 1 Jobcodej13 (Job code j13), used 1 4392065 (Repair kit) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG02
Near Waynesville, NC 28786
Kari
Job Details: 12/27/2023
"Took quick pics, found unit in a garage found garage is at 47 degrees and freezer is cold but not fully freezing 3 water bottles customer put in them. Checked function of compressor and thermistors all check good according to the tech sheet. Told customer to put a heater in the garage and get the temperature more in the 60s and see if the water bottle freezes. I told him I would check back with him after the Christmas holiday to see if there was any change from the heater texting with the customer this morning. He said that he is going to help move the unit to the basement because by heating up the environment, it is now freezing all the water bottles and functioning like its. Unit checks ok"
We serviced a
KITCHEN AID DISHWASHER
Model KDPE334GPS0
Near Etowah, NC 28729
Brian
Job Details: 12/27/2023
Found f6e4 (inner water/float switch open) f6e3 (suds) tested found excess suds in unit. Also found display and ui not responding properly. Went over detergent use with customer. Control (W11120155) console (W11162732) and display (W11481723) needed. ; ordrng 1 W11120155 (Control) and 1 W11162732 (Console) and 1 W11481723 (Display) and 1 L14 (Job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Candler, NC 28715
Kari
Job Details: 12/27/2023
"Took quick pics, found units evap full of ice. Checked heater function unit is sending 120v to heater when active also found thermistor in range. Fans are working and doors are sealing. Found unit needs updated ui because unit isnt staying in defrost cycle long enough. Gave customer est of $543.31 customer agreed and paid $271.65 today by cc office ran. Prescheduled customer for 1/5/24 customer will owe $271.66 on completion emailed receipt ; ordrng 1 W11518204 (Ui) and 1 L14 (Job code) and 1 JPlookslikewehavethisintheWH"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Woodfin, NC 28804
Kari
Job Details: 12/27/2023
Ordering parts before going out; ordrng 1 W11552018 (Control) and 1 8206232A (Bulb) and 1 W10210871 (Socket) and 1 J13 (Job code)
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Arden, NC 28704
Brian
Job Details: 12/27/2023
Installed main control and thermostat. Tested and found all operations ok at this time. Unit maintaining proper temps. No leaks detected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Fletcher, NC 28732
Brian
Job Details: 12/27/2023
"Found ice bin full When I arrived. Tested unit and found ice maker working ok. It appears as though ice maker got jammed up but has since corrected itself. At this time, all operations ok with no leaks detected. Did not move unit."
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Anderson, SC 29621
Jerry D.
Job Details: 12/27/2023
"Found valve inoperable installed valve sent preid cycled unit through test and calibration, no leaks found, unit checks ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Anderson, SC 29624
Jerry D.
Job Details: 12/27/2023
"Found splutch and belt torn up nut loose, installed parts sent preid cycled unit through test and calibration and unit checks ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP560HAMZ1
Near Pelzer, SC 29669
Jerry D.
Job Details: 12/27/2023
Installed listed parts cycled unit through test and unit checks ok
We serviced a
AMANA DRYER
Model NED4655EW1
Near Greenville, SC 29607
Carl
Job Details: 12/27/2023
Found broken wire in harness installed new harness unit ck ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Chesnee, SC 29323
Sam
Job Details: 12/27/2023
Installed new control unit is now spinning and functioning properly. All functions pass.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HW22
Near Campobello, SC 29322
Sam
Job Details: 12/27/2023
Found units display intermittently going dark and no key presses working during that period will need user interface panel and possibly control. Found unit door switches not connecting very well will adjust door switches on return visit with rest of repair. Will need wall dolly and 2nd man.; ordrng 1 W11600324 (Control panel) and 1 W11253187 (Control) and 1 Walldolly (Wall dolly) and 1 2ndman (2nd man)
We serviced a
WHIRLPOOL DRYER
Model MED7230HW3
Near Inman, SC 29349
Sam
Job Details: 12/27/2023
Found unit cutting off early before clothes are dry will order parts.; ordrng 1 W11618917 (Control) and 1 WPW10298258 (Moisture sensor)
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Boiling Springs, SC 29316
Sam
Job Details: 12/27/2023
Unit not heating found heating element with 0.00 ohms will need heating element for repair. Gave customer estimate of 429.18 for repair cost customer approved of estimate. Installed new heating element. Cycled unit. Unit heating again all functions pass. Collected entire estimate of 429.18 job complete.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Gaffney, SC 29341
Sam
Job Details: 12/27/2023
"Ran unit in diagnostics found no error codes. Tried cycling unit through wash unit would not fill with water found kinked pressure tube behind back panel to tub. Fixed kinked tube. Cycled unit again unit fills with water, all functions pass."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Leicester, NC 28748
Kari
Job Details: 12/27/2023
"Took quick pics, found unit freezing everything in ff compartment even though control is set at the lowest temp the average ff compartment temp is 31 degrees. Need control for repair; ordrng 1 W11594670 (Control) and 1 N15 (Job de)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLB00
Near Anderson, SC 29621
Jerry D.
Job Details: 12/26/2023
"Installed listed parts also installed shim wp489467 under frez door for a better seal, cycled unit through test and all fans and unit checks ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Anderson, SC 29621
Jerry D.
Job Details: 12/26/2023
Installed listed parts cycled unit through test and unit checks ok
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Spartanburg, SC 29301
Sam
Job Details: 12/26/2023
Found unit not starting found large knob loose. Checked knob found crack in knob will order knob and timer. Informed customer to use smaller knob in place of large knob while they wait for return with parts for repair.; ordrng 1 W11566735 (Timer) and 1 W11677925 (Large knob) and 2 W11398762 (Small knob)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Anderson, SC 29621
Jerry D.
Job Details: 12/26/2023
"Found left door switch had wire come off, reinstalled white wire, lights chks ok, also adjusted doors to level handles"
We serviced a
AMANA RANGE
Model AER6303MFS3
Near Anderson, SC 29624
Jerry D.
Job Details: 12/26/2023
Installed listed parts cycled unit through test and unit checks ok
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Anderson, SC 29624
Jerry D.
Job Details: 12/26/2023
Installed listed parts cycled unit through test and unit checks ok
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB5
Near Anderson, SC 29624
Jerry D.
Job Details: 12/26/2023
Installed listed parts cycled unit through test and unit checks ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKW2
Near Maggie Valley, NC 28751
Kari
Job Details: 12/26/2023
Installed parts unit checks ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Boiling Springs, SC 29316
Sam
Job Details: 12/26/2023
"Found thermal fuse blown on heater. Used thermal repair kit. Cycled unit, unit heats all functions pass.; used 1 279816 (Thermal kit) from stock"
We serviced a
MAYTAG WASHER
Model MHW8630HC4
Near Cashiers, NC 28717
Frank
Job Details: 12/26/2023
Found soap not pumping into tub.... Motor runs in diagnostics mode.. soap not getting into tub. Stacked unit. ; ordrng 1 W11316271 (Pump) and 1 W11524106 (Dispenser) and 1 2manjob (2 man job) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB5
Near Sylva, NC 28779
Kari
Job Details: 12/26/2023
"Took quick pics, found unit not running broil element and taking too long to preheat in bake. Found the broil element showing OL installed new. Unit checks ok"
We serviced a
WHIRLPOOL OVEN
Model MGS8800FZ5
Near Boiling Springs, SC 29316
Sam
Job Details: 12/26/2023
Installed igniter and regulator. Unit getting gas and found unit intermittently igniting still on bake glow bar will order parts.; ordrng 1 WPW10324262 (Igniter) and 1 W10860916 (Dsi board)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Anderson, SC 29624
Jerry D.
Job Details: 12/26/2023
"Basket broken hose broken, ordering, j13; ordrng 1 W10763078 (Hose) and 1 W11459626 (Basket)"
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Unincorporated, NC 28779
Kari
Job Details: 12/26/2023
"Took quick pics, found unit panel wouldnt let you use certain buttons. And wouldnt start cycle. Unplugged and reset unit. Panel now work and found nuts on pedestal not locked. Leveled and locked pedestal. Thumping sound is now gone. Gave customer est for ui panel of $549.46 customer declined repair at this time since panel is working. Unit checks ok hadoffice run cc for $150 and email receipt"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Sylva, NC 28779
Kari
Job Details: 12/26/2023
"Took quick pics, found unit not putting in cold water due to the solenoid being packed with dirt from the well. Installed new valve. Unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Franklin, NC 28734
Kari
Job Details: 12/26/2023
Took quick pics found in unit dumping water into the bucket in the floor of the freezer. Water is not going into icemaker tray. Found the installation people did not put an extension over the fill tube. installed drain extension and cycled icemaker unit now checks OK; used 1 WP2174755 (Tube) from stock
We serviced a
MAYTAG WASHER
Model MHW5630HC1
Near Franklin, NC 28734
Kari
Job Details: 12/26/2023
"Took quick pics found unit showing 52 code which is related to the latch. Also found unit had inconsistent spin cycle found that it would just shut off at 15 minutes and not spin the clothes. Majority of the time installed. New control ran unit on a rinse and spin with towels unit now spins at full speed, but there is a lot of motion through the floor since we are above the garage did tell customer, unit would work more efficiently if there is more support to the floor unit checks OK"
We serviced a
KITCHENAID MW OVEN COMBO
Model KOCE500ESS11
Near Cashiers, NC 28717
Frank
Job Details: 12/26/2023
"Upon arrival had f2e0 code replaced console and micro acu., Called Techline still has error 7738093154. Unrepairable"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Anderson, SC 29624
Jerry D.
Job Details: 12/26/2023
"Thermostat open door handle cracked, ordering, j13; ordrng 1 3387134 (Thermostat) and 1 W10714516 (Handle white)"
We serviced a
JENN-AIR DISHWASHER
Model JDPSG244LS2
Near Lake Toxaway, NC 28747
Frank
Job Details: 12/26/2023
Replaced sump and motor and control tested working ok
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Pickens, SC 29671
Frank
Job Details: 12/26/2023
Filling ok. Found shield broke off due to when full motor hits ground.. scraping against floor..; ordrng 1 W11217817 (Suspension) and 1 W11409708 (Shield) and 2 W11573574 (Screws)s
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Travelers Rest, SC 29690
Matt
Job Details: 12/26/2023
Found 240 volts to dryer. Found heating element open. Gave customer blue book estimate 359.00 to replace heating element. Customer approved. Replaced heating element. Tested operation.all functions pass.; used 1 WP3387747 (Heating element) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Travelers Rest, SC 29690
Matt
Job Details: 12/26/2023
"Replaced main control and fill nozzle heater, checks o.k"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Travelers Rest, SC 29690
Matt
Job Details: 12/26/2023
Installed new auger motor and coupler. Tested operation. All functions pass.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSC503EBS01
Near Easley, SC 29640
Matt
Job Details: 12/26/2023
Found harness that is foamed into freezer door had multiple broken wires. Advised customer it was not the ice maker at fault it was the door. Blue book estimate 1547.00. Part number LW10864696. Customer contacting customer care for assistance.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDB00
Near Greenville, SC 29601
Matt
Job Details: 12/26/2023
Recovered refrigerant. Replaced evaporator. Pulled a vacuum and weighed in 4.16 ounces of 134a all functions pass.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Sylva, NC 28779
Kari
Job Details: 12/26/2023
"Took quick pics, found unit not putting in cold water due to the solenoid being packed with dirt from the well. Installed new valve. Unit checks ok"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Brevard, NC 28712
Brian
Job Details: 12/26/2023
Found front panel dented. New panel (W11402947) door switch (W11551763) needed. ; ordrng 1 W11402947 (Panel) and 1 W11551763 (Door switch) and 1 L14 (Job code)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Flat Rock, NC 28731
Brian
Job Details: 12/26/2023
"Found 4-3 (motor not running)error code. Wash motor is getting proper voltage but not running. Installed new motor and tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Taylors, SC 29687
Matt
Job Details: 12/26/2023
Replaced wash plate. Ran washer on bulky cycle with deep water setting on to see if water level was low. Customer stated on heavy with deep water selected it didn't fill up all the way. It filled up properly on bulky cycle. Advised customer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Greer, SC 29651
Carl
Job Details: 12/26/2023
Ran diagnostics found thurmister out of range n15; ordrng 1 W11033168 (Fan harness)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Greenville, SC 29607
Carl
Job Details: 12/26/2023
Installed new tub cycled unit to ck operation unit ck ok
We serviced a
AMANA DRYER
Model NED4655EW1
Near Roebuck, SC 29376
Sam
Job Details: 12/26/2023
Found unit making rattling noise found loose piece of metal on the front end of the motor causing rattling noise and could cause complications in future use. Will order motor for repair on return.; ordrng 1 279827 (Motor) and 1 WP694089 (Wheel)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Spartanburg, SC 29306
Sam
Job Details: 12/26/2023
"Found unit tripping breaker every time its plugged in unplugged connections from control breaker still tripping, unplugged wires from gas valve and unit is no longer tripping breaker will order parts.; ordrng 1 WP98014893 (Gas valve) and 1 W11176454 (Igniter) and 1 W10914403 (Harness)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Mills River, NC 28759
Brian
Job Details: 12/26/2023
Installed main control and thermistor. Tested and found all operations ok at this time. Did not move unit.
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Greenville, SC 29611
Carl
Job Details: 12/26/2023
Installed new outter tu. Xuxled unit to xk operation unit ck ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506ESS01
Near Hendersonville, NC 28739
Brian
Job Details: 12/26/2023
Found multiple interior lights out. Customer also asking which filter to get. I found filter cap missing. Filter (EDR3RXD1) and filter cap (W11238395). Lights are stainless. 4 led module (W11632139) needed. ; ordrng 4 W11632139 (Led kit)s and 1 L14 (Job code)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Fletcher, NC 28732
Brian
Job Details: 12/26/2023
"Installed new main wire harness. Tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected."
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF302EBS
Near Simpsonville, SC 29681
Carl
Job Details: 12/26/2023
Customer cancled on phone
We serviced a
WHIRLPOOL COOKTOP
Model KSDB900ESS5
Near Anderson, SC 29625
Jerry D.
Job Details: 12/26/2023
"Customer says they can smell gas only while left front burner is burning they do not smell gas when unit is off, they use other burners and all other burners ok, ordering, j13; ordrng 1 W10432224 (Valve left front) and 1 W11186513 (Orfice assy) and 1 W11366282 (Kit lrft front)"
We serviced a
MAYTAG WASHER
Model MHW8200FC
Near Simpsonville, SC 29681
Carl
Job Details: 12/22/2023
The ui will not respond j13customer approved repair; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Asheville, NC 28804
Kari
Job Details: 12/22/2023
"Checked power to pantry draw. Found inconsistent dcv Installed harness first and found pinched communication wire, found the board doesnt move settings but now has consistent 14DCV to board through the drawer. Installed pantry ui and new one moves setting. Unit checks ok Adjusted labor rate since it didnt take me as long as I first quoted. Customer paid $460.19"
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ4
Near Inman, SC 29349
Derek
Job Details: 12/22/2023
Found unit will intermittently stop heating after preheat. At times unit cooks normally and others items do not cook. No faults stored. Cycled bake 350?. Both elements heating. Preheat time was normal and unit reached a normal temp for selected temp. Will order parts. Will have to calibrate when returning. N15; ordrng 1 W11511567 (Control)
We serviced a
KITCHEN AID DISHWASHER
Model KDTE334GBS0
Near Pelzer, SC 29669
Jerry D.
Job Details: 12/22/2023
"Drain pump damaged in box, locking tab is broken, ordering, j13; ordrng 1 Wpw10531320 (Pump drain)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Horse Shoe, NC 28742
Brian
Job Details: 12/22/2023
Power off to unit when I arrived. Returned power to unit and found drain pump running and unit beeping. Found F8e4 (float switch open) f9e2 (drain problem). Inspected and found drain hose kinked and float switch not connected. Reconnect and corrected drain hose. Tested unit and found all operations ok at this time. With no leaks detected.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Arden, NC 28704
Brian
Job Details: 12/22/2023
Found agitator and related components broken and in need of replacement. Agitator (WP3951744) screw (W10772621) and cap (WPW10074580) needed. ; ordrng 1 WP3951744 (Agitator) and 1 W10772621 (Screw) and 1 WPW10074580 (Cap) and 1 J13 (Job code)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Asheville, NC 28803
Brian
Job Details: 12/22/2023
"Installed new wash motor. Tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Asheville, NC 28805
Brian
Job Details: 12/22/2023
"Found lid, and multiple other parts visibly damaged. Lid (W11413336) strike (W11457841) latch(W11700916) bezel (W11559688) and brush (W11416456) needed. ; ordrng 1 W11413336 (Lid) and 1 W11457841 (Strike) and 1 W11700916 (Latch) and 1 W11559688 (Bezel) and 1 W11416456 (Brush) and 1 L14 (Job code)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Pelzer, SC 29669
Jerry D.
Job Details: 12/22/2023
"Hose broken, replaced hose sent preid, also clip broken, ordering, j13; ordrng 1 W11036143 (Clip)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Piedmont, SC 29673
Jerry D.
Job Details: 12/22/2023
"Top damaged in box back right side bent and enamel coming off, ordering, j13; ordrng 1 W11590287 (Cooktop)"
We serviced a
JENN-AIR RANGE
Model JDS1750ML0
Near Piedmont, SC 29673
Jerry D.
Job Details: 12/22/2023
"Door has gaps between glass and trim, tryed glueing panel to glass and pushing metal in tight , metal is warped , customer not happy, reordering, customer found defects in top trim pieace also , ordering, j13; ordrng 1 W11647013 (Door outer) and 1 W10551024 (Scoop) and 1 W10813140 (Rail)"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Asheville, NC 28805
Brian
Job Details: 12/22/2023
"Found drum not rotating by hand. Unit has dent on lower rear left corner, damaging blower housing and wheel. Motor (279827) blower housing (WP8577230) blower wheel (WP694089) chute (W11117429) seal (WP339956) seal (W11415783) and 4 screw (WP488729) needed. ; ordrng 1 279827 (Motor) and 1 WP8577230 (Blower housing) and 1 WP694089 (Blower wheel) and 1 W11117429 (Chute) and 1 WP339956 (Seal) and 1 W11415783 (Seal) and 4 WP488729 (Screw)s and 1 N15 (Job code)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Black Mountain, NC 28711
Kari
Job Details: 12/22/2023
"Took quick pics, found unit making a tapping noise while compressor is running. Heard it faintly at first then when I moved the fridge out it stopped. Customer has a video of it where it is a lot louder. Checked unit parts and put some foam on the process tube which was sticking out a bit more than it should and rubbing the panel. Also tucked harness into clips and rolled it into the unit compartment completely. Found floor to be a bit unlevel and put a shim under back left roller. Put panel back on and taped fill hose and power cord to back as well as putting some foam tape on incoming line so its not rubbing the wall. Pushed unit back into position and ran compressor. The tapping is no longer present. Unit checks ok; used 1 4387828A (Shim) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Spartanburg, SC 29301
Derek
Job Details: 12/22/2023
Found right front gasket torn at magnet. Replaced door seal. Cycled unit. Unit checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Roebuck, SC 29376
Derek
Job Details: 12/22/2023
Found motor intermittently runs like its skipping. Very little water being pumped when this occurs. At times motor runs constantly and has good flow. Voltage never drops. No relevant service pointers. Unit needs motor and control. N15; ordrng 1 W11637581 (ACU) and 1 W11613479 (Motor pump)
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Duncan, SC 29334
Derek
Job Details: 12/22/2023
"Customer states that unit seems to leak air thru the front top area of door, area gets very hot but also heavy moisture forms on top of the door which has started to damage top trim and underside of the control panel bottom cover. Door, hinges, and gasket all look normal and door feels normal closing. After cycling for >10 minutes moisture was already forming on top of door and control cover. Removed floor and checked flame appearance. Flame normal size and color nothing unusual about flame appearance. Vent in back is clear and venting normally. No service pointers for similar issue on unit. Will order parts. N15; ordrng 1 W11564642 (Trim) and 1 WPW10297318 (Liner) and 2 W11688565 (Insulation)s and 2 WPW10440013 (Hinge)s and 1 W11562931 (Gasket)"