We serviced a
WHIRLPOOL WASHER
Model WTW5105HC3
Near Anderson, SC 29625
Frank
Job Details:
04/25/2025
Placed listed parts tested cycle running as an intended
We serviced a
WHIRLPOOL M/W OTR
Model WMH78519LZ00
Near Greenville, SC 29611
Larry M.
Job Details:
04/25/2025
Called TECHLINE to report pictures of damage. SR:7741424444Called safety team for approval of touch up paint. Safety team advised touch up paint Authorized touch up paint. W1dyqf1wpl1Advised customer not to use bowl ; ordrng 1 4396174 (Touch up paint)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Greenville, SC 29609
Nathan
Job Details:
04/25/2025
Needs control board because start button isnt working. Let it start in diagnostics to make sure everythings working properly and heater amps out at 8 amps. Ordering control board and office will call and schedule return visit when parts arrive. ; ordrng 1 W11637583 (ACU) and 1 J13laborcode (J13 labor code) and 1 GiveparttoNathantosneakinschedule (Give part to Nathan to sneak in schedule)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM13
Near Simpsonville, SC 29680
Carl
Job Details:
04/25/2025
Ck temp in the rc to shelf 33 bottom drawer ck first pattern on evaporator is good and even 0 in the fc unit ck ok
We serviced a
KITCHEN AID REFRIGERATOR
Model KFXS25RYMS2
Near Greer, SC 29651
Carl
Job Details:
04/25/2025
Found pad micro switch sticking closed ; ordrng 1 WPW10353848 (Pad)
We serviced a
WHIRLPOOL REFRIGERATOR
Model Krfc704fps06
Near Greer, SC 29651
Carl
Job Details:
04/25/2025
Found filter housing leaking q16; ordrng 1 W11451366 (Filter recover) and 1 Q16 (Labor)
We serviced a
WHIRLPOOL DRYER
Model WED5500XW0
Near Simpsonville, SC 29680
Carl
Job Details:
04/25/2025
Found door switch open just j13; ordrng 1 WP3406107 (Door switch) and 1 J13 (Labor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM03
Near Candler, NC 28715
Kari
Job Details:
04/24/2025
"Took quick pics, found door dented need parts for repair ; ordrng 1 LW10648584 (Ss ff door) and 1 L14 (Job code) and 1 Mayneedtosendtooffice (New apartment building)"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Spartanburg, SC 29301
Sam
Job Details:
04/24/2025
Found unit making banging noise when in use. checked suspension rods and inner tub. Both check ok. Found units feet not level. One foot not flush with ground causing rocking of unit in spin. Leveled feet. And secured all hoses in back with foam and zip ties. Unit no longer makes banging noise and unit now stable no abnormal shaking/rocking. All functions pass.
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Greenville, SC 29605
Nathan
Job Details:
04/24/2025
Needs high voltage components due to magnetron sparking when failing. Pulled off wave guide cover and didnt find any arch marks so its ok to replace high voltage parts. Plugged in microwave and it has a loud hum confirming either diode or high voltage xmfr is bad. Called safety team to document findings. Office will call and schedule return visit when parts arrive. 7741370800 file number from safety team. ; ordrng 1 W11737892 (High voltage Xmfr) and 1 WPW10574736 (Capacitor) and 1 W11256462 (Diode) and 1 W11737891 (Magnetron) and 1 S17laborcode (S17 labor code)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Arcadia, SC 29320
Sam
Job Details:
04/24/2025
Found unit not starting. Unit has 240 volts. Checked units thermal fuse. Found fuse 0 continuity. Unit will need new fuse. Will order fuse for repair.; ordrng 1 WP3392519 (Thermal fuse) and 1 C1 (C1)
We serviced a
WHIRLPOOL RANGE
Model WFE530C0ES0
Near Candler, NC 28715
Kari
Job Details:
04/24/2025
"Took quick pics, found units RF burner would run on hi no matter what setting and there would be sometimes the customer would turn off the element and it would still be heating. Found no codes in machine. Found switch resistance very high on inner eye. Labor is covered gave cust est of $143.69 for repair. Customer agreed. Had office run cc for total and email receipt. Installed new switch. Unit checks ok. ; used 1 WPW10434452 (Switch) from stock"
We serviced a
WHIRLPOOL M/W OTR
Model WMMF7330RZ01
Near Moore, SC 29369
Sam
Job Details:
04/24/2025
Installed parts to unit. Unit still making same scraping noise. Called techline. Spoke to Dylan. Techline deemed unit unrepairable something is wrong with the disc that is inside units cabinet and is unreachable by field technician. Informed customer that whirlpool will be reaching out to them about further steps. Provided customer with file number. Job complete.SR#7741202633
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW7500GW0
Near Candler, NC 28715
Kari
Job Details:
04/24/2025
"Took quick pics, found unit showing 2-1, 7-4, 5-2, 5-1 codes. When you power unit up the power button works and there is a display but the buttons only beep, no selections will change and unit will not start. Found lid cracked on left side, need lid, ran diagnostic cycle test 51 and unit didnt lock lid, it agitated but wouldnt spin but one turn. Found lid latch not operating in test 0. Also found the gearcase leaking oil and the stator resistance is high. Need parts for repair. ; ordrng 1 W11130236 (Lid) and 1 S17 (Job code) and 1 W10810403 (Latch) and 1 W11130237 (Cosl wih facsia) and 1 W10752283 (Agitator) and 1 W11393685 (Gearcase) and 1 W10734521 (Slide) and 1 W10754158 (Stator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Fountain Inn, SC 29644
Jerry D.
Job Details:
04/24/2025
"Cntrl is not responding properly, volts and polarity good, also door switch is flickering, ordering, j13; ordrng 1 W11478200 (Cntrl) and 1 W10847849 (Light)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Duncan, SC 29334
Chris
Job Details:
04/24/2025
Installed fitting . Unit check is ok
We serviced a
JENN-AIR OVEN
Model JJW3830DS02
Near Fountain Inn, SC 29644
Jerry D.
Job Details:
04/24/2025
"New cc. 4306255090023295. 10/28. 791, Installed listed parts cycled unit through test and unit checks ok, Charge. Cc. 1,672.00"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Six Mile, SC 29682
Frank
Job Details:
04/24/2025
Found ignitor not igniting.. getting 120v ok.. need to replace ignitor ; ordrng 1 W11590294 (Ignitor) and 1 Jobcodej13 (Job code j13)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM05
Near Anderson, SC 29625
Jerry D.
Job Details:
04/24/2025
Installed listed parts cycled unit through test and unit checks okay
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ19
Near Starr, SC 29684
Jerry D.
Job Details:
04/24/2025
"Temps 37@4, imk wont cycle, installed imk sent preid, cycled unit through test and harvest and fill chks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM05
Near Anderson, SC 29625
Jerry D.
Job Details:
04/24/2025
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Fairview, NC 28730
Brian
Job Details:
04/24/2025
Found rollers gunked up and squealing loudly. Also found vent line too long and kinked. Shortened vent line and installed roller Repair kit (4392067). Tested and found all operations ok at this time.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS0
Near Simpsonville, SC 29681
Carl
Job Details:
04/24/2025
Found igniter grounding removed and repaired wire reinstalled cycled unit ck ok
We serviced a
MAYTAG WASHER
Model MAV7600AWW
Near Fletcher, NC 28732
Brian
Job Details:
04/24/2025
Found unit not agitating and squealing when breaking. Inspected and found Motor (WP21001950) bearing kit (12002213) belt (WP22003483) Transmission (21001536) seal (22003431) gasket (22003595) seal (22003389). Found Transmission (21001536) seal (22003431) seal (22003389) no longer available. Informed customer of situation. ; ordrng 1 WP21001950 (Motor) and 1 12002213 (Bearing kit) and 1 WP22003483 (Belt) and 1 21001536 (Transmission NLA) and 1 22003431 (Seal NLA) and 1 22003595 (Gasket) and 1 22003389 (Seal NLA)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Greenville, SC 29605
Nathan
Job Details:
04/24/2025
L on lasagna button is missing. Ordering control board and will replace when it comes in. All functions pass other than missing letter on lasagna button. Office will call and schedule return visit when parts arrive. ; ordrng 1 W11764616 (Control board) and 1 J13laborcode (J13 labor code)
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW4816FW3
Near Fletcher, NC 28732
Brian
Job Details:
04/24/2025
Unit unplugged when I arrived. Found f1e1 (main control fault) f8e1 (long fill) f3e1 (pressure system fault). Cleared codes and let pump time out. Found same results. New control (W11603810) needed. ; ordrng 1 W11603810 (Control) and 1 J13 (Job code)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Greenville, SC 29607
Nathan
Job Details:
04/24/2025
After replacing parts I plugged in washer in preferred outlet and leveled unit. Calibrated and tested operations and everythings performing as designed.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Fletcher, NC 28732
Brian
Job Details:
04/24/2025
Customer concerned about crackling noise and is concerned that unit is getting too hot. Found unit getting proper voltage. Tested unit temps on high and low. Found high setting average 155 and low setting average 130. These temps are within normal operating range. Found crackling noise just some debris bouncing around in vent line. Cleared that and tested. Found all operations ok at this time.
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Greenville, SC 29611
Nathan
Job Details:
04/24/2025
"Helped Larry replace magnetron,capacitor,and diode. Tested and everythings performing as designed."
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS12
Near Anderson, SC 29621
Jerry D.
Job Details:
04/24/2025
"Transformer vibrating and loud, magnetron overheated, installed listed parts sent preid, cycled unit through test and all functions are working properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Etowah, NC 28729
Brian
Job Details:
04/24/2025
"Installed parts ordered. Tested and found all operations ok at this time, with no leaks detected."
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Simpsonville, SC 29681
Carl
Job Details:
04/24/2025
Found struts worn j13; ordrng 1 W11396716 (Struts) and 1 J13 (Labor)
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Mauldin, SC 29662
Carl
Job Details:
04/24/2025
Found blower wheel split j13; ordrng 1 WP697772 (Blower wheel) and 1 J13 (Labor)
We serviced a
KITCHEN AID REFRIGERATOR
Model KSSC48QMS01
Near Simpsonville, SC 29681
Carl
Job Details:
04/24/2025
Found unit has a leak in evaporator gave customer est. 2843.09 for repair not going to repair unit
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814QW0
Near Taylors, SC 29687
Carl
Job Details:
04/24/2025
Ck unit found no clog in the drain ck evaporator drain tray but found fan not running found bad connection removed ck voltage plugged fan in and it worked removed and ohm ck good plugged back in fan worked frost was dripping because of no air movement
We serviced a
KITCHEN AID DISHWASHER
Model KDTE234GBS0
Near Greer, SC 29651
Carl
Job Details:
04/24/2025
Found door hinges stretched open gave customer est. and she is going to buy a new unit
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ5
Near Spartanburg, SC 29303
Sam
Job Details:
04/24/2025
Found unit not operating either igniter for bake or broil. Checked gas valve. Valve checks ok good continuity. All wires secured. Unit will need DSI board. Will order board for repair.; ordrng 1 W10860916 (DSI board) and 1 L14 (L14)
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX305ESS0
Near Spartanburg, SC 29302
Sam
Job Details:
04/24/2025
Found unit not wanting to operate. Found unit filling with water but not recirculating water. Can hear pump humming but not operating and moving water. Compressor coming on and appearing to cool evaporation plate. Gave customer estimate for recirculating pump of 502.69. Customer approved of estimate. Collected entire estimate of 502.69 Will order pump for repair and return. ; ordrng 1 W11566406 (Pump) and 1 L14 (L14)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM13
Near Spartanburg, SC 29306
Sam
Job Details:
04/24/2025
"Found unit with multiple issues. Found water running down to evaporator fan motor and blade when icemaker fills with water, causing a ton of noise from ice buildup hitting fan. Found water dripping from door water dispenser. Unit also will not dispense water half the time. Water line in door freezing and causing issue. Possibly problem with water filter housing as well. Unit will need multiple parts for repair will order parts.; ordrng 1 WP2169142 (Fan blade) and 1 WP2315549 (Motor) and 1 LW11258441 (Door) and 1 W11162042 (Housing) and 1 Q16 (Q16) and 1 2man (2 man) and 2 4387828A (Shim)s"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Spartanburg, SC 29301
Sam
Job Details:
04/24/2025
Found unit making banging noise when in use. checked suspension rods and inner tub. Both check ok. Found units feet not level. One foot not flush with ground causing rocking of unit in spin. Leveled feet. And secured all hoses in back with foam and zip ties. Unit no longer makes banging noise and unit now stable no abnormal shaking/rocking. All functions pass.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Arcadia, SC 29320
Sam
Job Details:
04/24/2025
Found unit not starting. Unit has 240 volts. Checked units thermal fuse. Found fuse 0 continuity. Unit will need new fuse. Will order fuse for repair.; ordrng 1 WP3392519 (Thermal fuse) and 1 C1 (C1)
We serviced a
WHIRLPOOL M/W OTR
Model WMMF7330RZ01
Near Moore, SC 29369
Sam
Job Details:
04/24/2025
Installed parts to unit. Unit still making same scraping noise. Called techline. Spoke to Dylan. Techline deemed unit unrepairable something is wrong with the disc that is inside units cabinet and is unreachable by field technician. Informed customer that whirlpool will be reaching out to them about further steps. Provided customer with file number. Job complete.SR#7741202633
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Duncan, SC 29334
Chris
Job Details:
04/24/2025
Installed fitting . Unit check is ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Six Mile, SC 29682
Frank
Job Details:
04/24/2025
Found ignitor not igniting.. getting 120v ok.. need to replace ignitor ; ordrng 1 W11590294 (Ignitor) and 1 Jobcodej13 (Job code j13)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ19
Near Starr, SC 29684
Jerry D.
Job Details:
04/24/2025
"Temps 37@4, imk wont cycle, installed imk sent preid, cycled unit through test and harvest and fill chks ok"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Fairview, NC 28730
Brian
Job Details:
04/24/2025
Found rollers gunked up and squealing loudly. Also found vent line too long and kinked. Shortened vent line and installed roller Repair kit (4392067). Tested and found all operations ok at this time.
We serviced a
MAYTAG WASHER
Model MAV7600AWW
Near Fletcher, NC 28732
Brian
Job Details:
04/24/2025
Found unit not agitating and squealing when breaking. Inspected and found Motor (WP21001950) bearing kit (12002213) belt (WP22003483) Transmission (21001536) seal (22003431) gasket (22003595) seal (22003389). Found Transmission (21001536) seal (22003431) seal (22003389) no longer available. Informed customer of situation. ; ordrng 1 WP21001950 (Motor) and 1 12002213 (Bearing kit) and 1 WP22003483 (Belt) and 1 21001536 (Transmission NLA) and 1 22003431 (Seal NLA) and 1 22003595 (Gasket) and 1 22003389 (Seal NLA)
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW4816FW3
Near Fletcher, NC 28732
Brian
Job Details:
04/24/2025
Unit unplugged when I arrived. Found f1e1 (main control fault) f8e1 (long fill) f3e1 (pressure system fault). Cleared codes and let pump time out. Found same results. New control (W11603810) needed. ; ordrng 1 W11603810 (Control) and 1 J13 (Job code)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Fletcher, NC 28732
Brian
Job Details:
04/24/2025
Customer concerned about crackling noise and is concerned that unit is getting too hot. Found unit getting proper voltage. Tested unit temps on high and low. Found high setting average 155 and low setting average 130. These temps are within normal operating range. Found crackling noise just some debris bouncing around in vent line. Cleared that and tested. Found all operations ok at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Etowah, NC 28729
Brian
Job Details:
04/24/2025
"Installed parts ordered. Tested and found all operations ok at this time, with no leaks detected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ19
Near Westminster, SC 29693
Frank
Job Details:
04/24/2025
Needs wheel boots to level unit. On return unit needs leveling. Noticed fridge door sticks out further than freezer door. Cabinet middle looks like it could be causing that. Door looks like it's sealing ok.; ordrng 2 W11544561 (Bolt)s and 1 Jobcodej13 (Job code j13)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW06
Near Seneca, SC 29672
Frank
Job Details:
04/24/2025
Replaced compressor pulled vacuum checked pressure holding pressure okay replaced refrigerant cooling okay
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Simpsonville, SC 29681
Carl
Job Details:
04/24/2025
"Ran diagnostics found thurmafuse open and cracked blower wheel j13; ordrng 1 WP697772 (Blower wheel), used 1 W10909685 (Thermal fuse) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Greenville, SC 29617
Nathan
Job Details:
04/24/2025
Replaced outer tub after checking for damages. Had to replace valve also because when I went to remove the hot hose I noticed the valve was broken. Calibrated washer and tested operations in diagnostics cycle. Everythings performing as designed. ; used 1 W11038689 (Valve) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW10
Near Greenville, SC 29605
Nathan
Job Details:
04/24/2025
"Has sealed system issue. Removed evaporator cover and found evidence of low charge or restriction. Took picture and attached to work order. Need to order compressor,evaporator, and drier. This is the only refrigerator in the house. Office will call and schedule return visit when parts arrive. ; ordrng 1 W11582579 (Compressor) and 1 W11562258 (Evaporator) and 1 Processstub (Process stub) and 1 W11504419 (Aluminum evaporator to outlet suction line union) and 2 W11504447 (Evaporator to capillary tube union)s and 1 X20laborcode4hours(evaporatorisleakingandhaslokringconnections) (X20 labor code 4 hours (evaporator is leaking and has lok ring connections))"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Greer, SC 29651
Chris
Job Details:
04/24/2025
"Unit has never been used. When plugged to power unit turns on by itself without pushing start . Voltage at terminal block is incorrect. Unit Pat, 120 V from black to red, 240 from red to white, and 120 from black to white. 3 prong outlet . Called tech line and spoke with Rob. Rob advised needs electrician. Left unit unplugged and Disabled . File number for call is 7741421312"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Greer, SC 29651
Chris
Job Details:
04/24/2025
Unit has shorted wash motor . Ordeing for repair ; ordrng 1 W11613570 (Sump assembly)
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRP02
Near Greer, SC 29650
Chris
Job Details:
04/24/2025
Unit needs air tower and evap. Called AIG. Spoke with Samantha . Parts unavailable. Advised to close call out . File number for call is 7741385238
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Taylors, SC 29687
Chris
Job Details:
04/24/2025
"Customer states unit makes a clicking noise . Unit has no stored faults , ran test cycle . No abnormal noise. Ran quick wash with load . Unit makes loud clack . Removed splutch and tuned by handl noise is in drive train. Ordering for repair ; ordrng 1 W10721967 (Cam) and 1 W11449840 (Gearcase) and 1 S17 and 1 W11239857 (Belt) and 1 W11550891 (Agitator)"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Moore, SC 29369
Sam
Job Details:
04/24/2025
Unit constantly draining. Checked pressure hose. Pressure hose checks ok. Checked error codes. Found f3e1. Found service pointer on error code for control. Will order control for repair.; ordrng 1 W11608056 (Control) and 1 J13 (J13)
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model mvw7232hw2
Near Easley, SC 29640
Matt
Job Details:
04/24/2025
Installed new outer tub and pump. Checks o.kAuthorization m1dyim0nl1.5
We serviced a
KITCHEN AID ICE MACHINE
Model KUIC18PNTS3
Near Six Mile, SC 29682
Frank
Job Details:
04/24/2025
"Found wire came out of plug, unable to repair and part is nla. Customer not happy with diagnosis. Wants another tech.."
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Inman, SC 29349
Chris
Job Details:
04/24/2025
Customer has attempts to repair freeer light and snapped wire off in cabinet. Unit is unrepairable.
We serviced a
WHIRLPOOL RANGE
Model WFES7530RZ0
Near Travelers Rest, SC 29690
Larry M.
Job Details:
04/24/2025
Replaced switch. Tested all burners. All functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near Travelers Rest, SC 29690
Larry M.
Job Details:
04/24/2025
Replaced freezer seal. Ensured proper seal. Customer states the fridge door should be replaced due to condensation and frozen food in fridge. Ensured proper seal in fridge section. If customer calls back please order fridge door seal.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Easley, SC 29640
Larry M.
Job Details:
04/24/2025
Found mice nest in main control. Found wires chewed up. Will not be able to repair. Called tradecare to report. SR:7741318047
We serviced a
AMANA DRYER
Model NED4655EW1
Near Easley, SC 29642
Larry M.
Job Details:
04/24/2025
"Replaced motor, timer and start button. Unit still making humming noise. Called TECHLINE. Advised to change harness. Will order harness. SR:7741418712; ordrng 1 WPW10450286 (Harness) and 1 N14jobcode (N14 job code)"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Greenville, SC 29611
Larry M.
Job Details:
04/24/2025
Replaced magnetron and diode. Ran test cycle. All functions pass.
We serviced a
WHIRLPOOL WASHER
Model wtw4816fw2
Near Greenville, SC 29617
Larry M.
Job Details:
04/24/2025
Found unit not leveled correctly. Leveled unit. Ran test cycle. All functions pass.
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Waynesville, NC 28785
Kari
Job Details:
04/24/2025
"Took quick pics, found unit not heating but drum turns. Found the thermals check good but heater is open. Need heater for repair gave cust 10% discount and gave est of $365.10 customer agreed paid by cc office ran emailed receipt rescheduled for original date of 4/29 AM ; ordrng 1 279838 (Heater) and 1 J13 (Job code)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM03
Near Candler, NC 28715
Kari
Job Details:
04/24/2025
"Took quick pics, found door dented need parts for repair ; ordrng 1 LW10648584 (Ss ff door) and 1 L14 (Job code) and 1 Mayneedtosendtooffice (New apartment building)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ19
Near Westminster, SC 29693
Frank
Job Details:
04/24/2025
Needs wheel boots to level unit. On return unit needs leveling. Noticed fridge door sticks out further than freezer door. Cabinet middle looks like it could be causing that. Door looks like it's sealing ok.; ordrng 2 W11544561 (Bolt)s and 1 Jobcodej13 (Job code j13)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Greenville, SC 29605
Nathan
Job Details:
04/24/2025
Needs high voltage components due to magnetron sparking when failing. Pulled off wave guide cover and didnt find any arch marks so its ok to replace high voltage parts. Plugged in microwave and it has a loud hum confirming either diode or high voltage xmfr is bad. Called safety team to document findings. Office will call and schedule return visit when parts arrive. 7741370800 file number from safety team. ; ordrng 1 W11737892 (High voltage Xmfr) and 1 WPW10574736 (Capacitor) and 1 W11256462 (Diode) and 1 W11737891 (Magnetron) and 1 S17laborcode (S17 labor code)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW06
Near Seneca, SC 29672
Frank
Job Details:
04/24/2025
Replaced compressor pulled vacuum checked pressure holding pressure okay replaced refrigerant cooling okay
We serviced a
WHIRLPOOL RANGE
Model WFE530C0ES0
Near Candler, NC 28715
Kari
Job Details:
04/24/2025
"Took quick pics, found units RF burner would run on hi no matter what setting and there would be sometimes the customer would turn off the element and it would still be heating. Found no codes in machine. Found switch resistance very high on inner eye. Labor is covered gave cust est of $143.69 for repair. Customer agreed. Had office run cc for total and email receipt. Installed new switch. Unit checks ok. ; used 1 WPW10434452 (Switch) from stock"
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Simpsonville, SC 29681
Carl
Job Details:
04/24/2025
"Ran diagnostics found thurmafuse open and cracked blower wheel j13; ordrng 1 WP697772 (Blower wheel), used 1 W10909685 (Thermal fuse) from stock"
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW7500GW0
Near Candler, NC 28715
Kari
Job Details:
04/24/2025
"Took quick pics, found unit showing 2-1, 7-4, 5-2, 5-1 codes. When you power unit up the power button works and there is a display but the buttons only beep, no selections will change and unit will not start. Found lid cracked on left side, need lid, ran diagnostic cycle test 51 and unit didnt lock lid, it agitated but wouldnt spin but one turn. Found lid latch not operating in test 0. Also found the gearcase leaking oil and the stator resistance is high. Need parts for repair. ; ordrng 1 W11130236 (Lid) and 1 S17 (Job code) and 1 W10810403 (Latch) and 1 W11130237 (Cosl wih facsia) and 1 W10752283 (Agitator) and 1 W11393685 (Gearcase) and 1 W10734521 (Slide) and 1 W10754158 (Stator)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Greenville, SC 29617
Nathan
Job Details:
04/24/2025
Replaced outer tub after checking for damages. Had to replace valve also because when I went to remove the hot hose I noticed the valve was broken. Calibrated washer and tested operations in diagnostics cycle. Everythings performing as designed. ; used 1 W11038689 (Valve) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Fountain Inn, SC 29644
Jerry D.
Job Details:
04/24/2025
"Cntrl is not responding properly, volts and polarity good, also door switch is flickering, ordering, j13; ordrng 1 W11478200 (Cntrl) and 1 W10847849 (Light)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW10
Near Greenville, SC 29605
Nathan
Job Details:
04/24/2025
"Has sealed system issue. Removed evaporator cover and found evidence of low charge or restriction. Took picture and attached to work order. Need to order compressor,evaporator, and drier. This is the only refrigerator in the house. Office will call and schedule return visit when parts arrive. ; ordrng 1 W11582579 (Compressor) and 1 W11562258 (Evaporator) and 1 Processstub (Process stub) and 1 W11504419 (Aluminum evaporator to outlet suction line union) and 2 W11504447 (Evaporator to capillary tube union)s and 1 X20laborcode4hours(evaporatorisleakingandhaslokringconnections) (X20 labor code 4 hours (evaporator is leaking and has lok ring connections))"
We serviced a
JENN-AIR OVEN
Model JJW3830DS02
Near Fountain Inn, SC 29644
Jerry D.
Job Details:
04/24/2025
"New cc. 4306255090023295. 10/28. 791, Installed listed parts cycled unit through test and unit checks ok, Charge. Cc. 1,672.00"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Greer, SC 29651
Chris
Job Details:
04/24/2025
"Unit has never been used. When plugged to power unit turns on by itself without pushing start . Voltage at terminal block is incorrect. Unit Pat, 120 V from black to red, 240 from red to white, and 120 from black to white. 3 prong outlet . Called tech line and spoke with Rob. Rob advised needs electrician. Left unit unplugged and Disabled . File number for call is 7741421312"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM05
Near Anderson, SC 29625
Jerry D.
Job Details:
04/24/2025
Installed listed parts cycled unit through test and unit checks okay
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Greer, SC 29651
Chris
Job Details:
04/24/2025
Unit has shorted wash motor . Ordeing for repair ; ordrng 1 W11613570 (Sump assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM05
Near Anderson, SC 29625
Jerry D.
Job Details:
04/24/2025
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRP02
Near Greer, SC 29650
Chris
Job Details:
04/24/2025
Unit needs air tower and evap. Called AIG. Spoke with Samantha . Parts unavailable. Advised to close call out . File number for call is 7741385238
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS0
Near Simpsonville, SC 29681
Carl
Job Details:
04/24/2025
Found igniter grounding removed and repaired wire reinstalled cycled unit ck ok
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Taylors, SC 29687
Chris
Job Details:
04/24/2025
"Customer states unit makes a clicking noise . Unit has no stored faults , ran test cycle . No abnormal noise. Ran quick wash with load . Unit makes loud clack . Removed splutch and tuned by handl noise is in drive train. Ordering for repair ; ordrng 1 W10721967 (Cam) and 1 W11449840 (Gearcase) and 1 S17 and 1 W11239857 (Belt) and 1 W11550891 (Agitator)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Greenville, SC 29605
Nathan
Job Details:
04/24/2025
L on lasagna button is missing. Ordering control board and will replace when it comes in. All functions pass other than missing letter on lasagna button. Office will call and schedule return visit when parts arrive. ; ordrng 1 W11764616 (Control board) and 1 J13laborcode (J13 labor code)
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Moore, SC 29369
Sam
Job Details:
04/24/2025
Unit constantly draining. Checked pressure hose. Pressure hose checks ok. Checked error codes. Found f3e1. Found service pointer on error code for control. Will order control for repair.; ordrng 1 W11608056 (Control) and 1 J13 (J13)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Greenville, SC 29607
Nathan
Job Details:
04/24/2025
After replacing parts I plugged in washer in preferred outlet and leveled unit. Calibrated and tested operations and everythings performing as designed.
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model mvw7232hw2
Near Easley, SC 29640
Matt
Job Details:
04/24/2025
Installed new outer tub and pump. Checks o.kAuthorization m1dyim0nl1.5
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Greenville, SC 29611
Nathan
Job Details:
04/24/2025
"Helped Larry replace magnetron,capacitor,and diode. Tested and everythings performing as designed."
We serviced a
KITCHEN AID ICE MACHINE
Model KUIC18PNTS3
Near Six Mile, SC 29682
Frank
Job Details:
04/24/2025
"Found wire came out of plug, unable to repair and part is nla. Customer not happy with diagnosis. Wants another tech.."
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Inman, SC 29349
Chris
Job Details:
04/24/2025
Customer has attempts to repair freeer light and snapped wire off in cabinet. Unit is unrepairable.
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS12
Near Anderson, SC 29621
Jerry D.
Job Details:
04/24/2025
"Transformer vibrating and loud, magnetron overheated, installed listed parts sent preid, cycled unit through test and all functions are working properly"
We serviced a
WHIRLPOOL RANGE
Model WFES7530RZ0
Near Travelers Rest, SC 29690
Larry M.
Job Details:
04/24/2025
Replaced switch. Tested all burners. All functions pass.
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Simpsonville, SC 29681
Carl
Job Details:
04/24/2025
Found struts worn j13; ordrng 1 W11396716 (Struts) and 1 J13 (Labor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near Travelers Rest, SC 29690
Larry M.
Job Details:
04/24/2025
Replaced freezer seal. Ensured proper seal. Customer states the fridge door should be replaced due to condensation and frozen food in fridge. Ensured proper seal in fridge section. If customer calls back please order fridge door seal.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Mauldin, SC 29662
Carl
Job Details:
04/24/2025
Found blower wheel split j13; ordrng 1 WP697772 (Blower wheel) and 1 J13 (Labor)