Sam

ASI Authorized Service Inc Rated 4.9 out of 5 stars based on 79 customer reviews

We serviced a
KITCHEN AID ICE MACHINE
Model KUIX335HPS01
Near Greer, SC 29650
Sam
Job Details: 02/03/2025
"Found unit making thin ice. Adjusted ice thickness to max in diagnostics. Called MA about issue. MA suggested that if changing thickness didnt help issue to replace pump, water level sensor, harness, and control board. Gave customer estimate of 1128.00 customer said they will let us know if changing the ice thickness didnt help and wants to continue with repair. Collected trip charge of 150.00 leaving rest of estimate if customer decides to continue with repair of 978.00. Informed customer estimate is good for 30 days. Customer will let us know what they decide within the week. If customer does proceed with repair parts and numbers associated are below.Pump, water level sensor W11542867harness W11126268Control board W11034363"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ17
Near Roebuck, SC 29376
Sam
Job Details: 02/03/2025
Installed new gasket to unit. Checked for gaps or any air leaks on new gasket installation. No leaks or gaps. Unit checks ok. Collected entire estimate of 200.00 in previous visit. Customer owes nothing more gasket covered under 1 year part warranty since previous installation. Job complete.
We serviced a
WHIRLPOOL KITCHEN
Model wfg320m0ms0
Near Moore, SC 29369
Sam
Job Details: 02/03/2025
Customer stated unit has 2 issues. Units flame spreader is warped not allowing cover on bottom to fully set in place and gasket not staying in place on cabinet. Adjusted gasket so it will stay in place and stay secure also adjusted units flame spreader so it is no longer warped and stays secure to bottom of inner cabinet like normal. All components working. All functions pass.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Moore, SC 29369
Sam
Job Details: 02/03/2025
Installed new gasket and bracket to door. Opened and closed door multiple times. Unit checks ok.
We serviced a
MAYTAG WASHER
Model MHW6630MBK0
Near Moore, SC 29369
Sam
Job Details: 02/03/2025
"Installed parts. Cycled unit through quick wash and normal wash. Unit filling with water, washing, draining and spinning water from clothes perfectly in both cycles. All functions pass."
R Parrish
Spartanburg, South Carolina
WHIRLPOOL DISHWASHER
WDP540HAMZ4
Excellent service! Friendly, respectful & quickly done.
Thank you for your kind words, Remsen! We're thrilled to hear that you had an excellent service experience with Sam. If you ever need assistance again, feel free to reach out.
01/30/2025
Ronnie
Boiling Springs, South Carolina
WHIRLPOOL OVEN
WOC54EC0HS03
Sam did a great job. He was very polite and respectful.
01/18/2025
bdwellgp
Chesnee, South Carolina
WHIRLPOOL REFRIGERATOR
WRS315SDHZ08
So far so good. I haven’t heard anything from the refrigerator since you left.
01/15/2025
Spartanburg, South Carolina
WHIRLPOOL REFRIGERATOR
WRS315SDHM13
Sam was very prompt very knowledgeable and a very nice person. Enjoyed our experience doing business with him.
Thank you for your kind words, Richard! We are delighted to hear that Sam provided prompt and knowledgeable service while being friendly. We appreciate your feedback and look forward to assisting you with any future needs.
12/28/2024
Cwo
Inman, South Carolina
WHIRLPOOL REFIRGERATOR
ED5LVAXWB02
The service tech was excellent. My issue was the length of time for repair to be completed - almost 2 months
Thank you for your feedback, Charles. We appreciate your kind words about our service tech. We apologize for the extended repair time and any inconvenience it may have caused. We are always striving to improve our efficiency to better serve our customers.
12/25/2024