Authorized Service Inc. — Our Team
Sam
Service Technician
Sam is a factory-trained ASI technician serving homes across Upstate SC and Western NC. He arrives prepared, works efficiently, and makes sure every customer understands exactly what was done before he leaves.
Factory-Trained · Background-Checked
About Sam
Factory-trained and authorized by Whirlpool Corporation
Services refrigerators, washers, dryers, ranges, dishwashers, and more
In-home service across Upstate South Carolina and Western North Carolina
Background-checked and drug-tested
Verified Customer Reviews & Recent Jobs
Sam’s Recent Work & Customer Feedback
Sam
ASI Authorized Service Inc Rated 4.9 out of 5 stars based on 147 customer reviews
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM13
Near Spartanburg, South Carolina 29303
Sam
Job Details:
05/22/2026
Installed dispenser. Cycled ice and water both working. Unit checks ok.
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Spartanburg, South Carolina 29301
Sam
Job Details:
05/22/2026
Found motor not operating sounds seized up when trying to run unit. Checked motor found seal of vent housing to blower wheel loose and caught in blower wheel. Adjusted vent seal back to proper position and out of blower wheel. Cycled unit. Unit now tumbling and heating. Unit operating normally. All functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Boiling Springs, South Carolina 29316
Sam
Job Details:
05/22/2026
Found units doors not staying closed and sealing well on refrigerator section. Checked unit found door closers on bottom of doors worn down and gaskets splitting. Unit needs new door closers and gaskets will order for repair.; ordrng 1 W10918008 (Door closer) and 1 W10918010 (Door closer) and 2 W10830274 (Gasket)s and 1 L14 (L14)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Chesnee, South Carolina 29323
Sam
Job Details:
05/22/2026
Found unit with f8e1 code and f0e3 code. Checked unit. Unit filling with water on both sides normally and suspension rods appear weak when pressing down. Units code appear to be caused by weak suspension rods and faulty control board. Will order both for repair. ; ordrng 1 W11510463 (Control) and 1 W11400156 (Suspension rods) and 1 L14 (L14)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPB2
Near Inman, South Carolina 29349
Sam
Job Details:
05/22/2026
Found units pump not operating. Unit has f4e3 code. Replaced pump from pre ID. Cycled unit. Units pump now operating. No leaks during or after cycle. All functions pass.
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Chesnee, South Carolina 29323
Sam
Job Details:
05/22/2026
Found unit making tapping noise when in spin. Checked unit. Found bolt for agitator plate loose. Tightened bolt to agitator plate with locktite.. Cycled unit. Unit no longer making tapping noise. All functions pass.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Gaffney, South Carolina 29340
Sam
Job Details:
05/22/2026
Found unit draining constantly. Checked units error codes. Unit has f1e1 and f3e1 error codes. Pressure hose checks ok. Unit has faulty board. Replaced control board per special project S153EB. Calibrated unit and ran diagnostic test cycle. Both cycles performed perfect. Unit no longer draining constantly. All functions pass.
We serviced a
WHIRLPOOL OVEN
Model WEG515S0LS4
Near Spartanburg, South Carolina 29307
Sam
Job Details:
05/22/2026
Installed panel to unit. No scratches or abnormalities with panel. Unit checks ok.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Inman, South Carolina 29349
Sam
Job Details:
05/21/2026
Installed valve to unit. Unit now operating and filling with water correctly. Unit progressing cycle normally. No leaking. All functions pass.
We serviced a
WHIRLPOOL RANGE
Model WSGS7530RZ0
Near Spartanburg, South Carolina 29303
Sam
Job Details:
05/21/2026
Installed control and dsi board. Cycled unit. Bake coming on and heating all burners working. At time of repair unit working and heating. All functions pass.
D Flor
Spartanburg, South Carolina
WHIRLPOOL RANGE
WSGS7530RZ0
We have had Sam from Authorized Service out a few times for different appliances. We are always happy with the quality of his work. Always friendly and very knowledgeable. We wouldn’t hesitate to call Authorized Services for fixing any of our appliances.
Thank you so much for your kind words, Danielle! We're delighted to hear that Sam's service met your expectations and that you were happy with the quality of his work. We truly appreciate your loyalty and trust in Authorized Service Inc. Feel free to reach out to us anytime you need assistance with your appliances.
05/28/2026
Dee
Gaffney, South Carolina
WHIRLPOOL WASHER
WTW4955HW3
Very professional and Knowledgeable.
Thank you for your kind words, Donna! We're glad to hear that you found our technician to be professional and knowledgeable. If you have any further questions or need assistance, please don't hesitate to reach out.
05/26/2026
Steve
Inman, South Carolina
WHIRLPOOL WALL OVEN/MW
WOEC5030LZ01
Professional and courteous
Thank you, Steve Snyder, for your kind words! We're glad to hear that Sam provided you with professional and courteous service. Your feedback means a lot to us. If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you for choosing ASI Authorized Service Inc.
05/16/2026
Karen
Spartanburg, South Carolina
MAYTAG RANGE
SVD48600P
Very good service. Prompt, & efficient .
Thank you so much for your positive feedback, Karen! We are glad to hear that you were pleased with Sam's service. Please don't hesitate to reach out if you need any assistance in the future.
05/05/2026
Spartanburg, South Carolina
WHIRLPOOL DISHWASHER
WDT531HAPM0
04/23/2026
Spartanburg, South Carolina
MAYTAG WASHER
MHW5630HC3
Sam did a great job was thorough and professional
04/14/2026
Sue
Pauline, South Carolina
WHIRLPOOL DRYER
WED4950HW0
Sam was so polite and considerate. He even changed footwear. Though polite, he was professional in doing his job. He protected my new floors that I was concerned about.
Thank you for your kind words, Sue! We are thrilled to hear that Sam provided such fantastic service while taking care of your dryer. We appreciate your feedback and your business!
04/14/2026
Karen C
Spartanburg, South Carolina
KITCHEN AID REFRIGERATOR
KRFF507HPS04
Service was on time , reliable , and the servicer provider Sam , was knowledgeable, efficient,
and thorough .
Thank you so much, Karen, for your kind review! We're thrilled to hear about your positive experience with Sam and our service. Your feedback is greatly appreciated!
04/14/2026
Danielle
Spartanburg, South Carolina
WHIRLPOOL REFRIGERATOR
WRQA59CNKZ0
We have had Sam from ASI Authorized Service out to our home a few times for issues with different appliances. We are always happy with the quality work and attention to detail provided. Sam is always happy to answer all of our appliance questions. We appreciate the call we receive to let us know his arrival time. Great company to work with.
03/29/2026
Moore, South Carolina
WHIRLPOOL DISHWASHER
DU1145XTPBA
Sam was great. Quick and efficient!
Dear Tony, thank you for your kind words! We're glad Sam provided you with quick and efficient service. If you ever need assistance in the future, don't hesitate to contact us.
03/29/2026