Sam

ASI Authorized Service Inc Rated 4.9 out of 5 stars based on 117 customer reviews

We serviced a
WHIRLPOOL WASHER
Model WFW94HEAW0
Near Chesnee, South Carolina 29323
Sam
Job Details: 11/10/2025
Found unit not locking. Checked unit. Found unit beeps when initiating lock. Checked error codes. Found f5e2 error code. Connections secure. Cycled power to unit. Cycled unit through quick diagnostic test. Unit appears to be functioning again. Explained to customer if problem occurs again unit will need new door latch and control. Gave customer estimate of 1018.00 if customer calls back for repair. Collected trip charge of 150.00. Control - W10422889Latch - WP8183270
We serviced a
WHIRLPOOL COOKTOP
Model WFES3330RZ0
Near Chesnee, South Carolina 29323
Sam
Job Details: 11/10/2025
Found units front right burner not heating. Checked burner. Found wire at burner loose. Reseated burner wire/connection. Cycled burner. Burner now heating and cycling properly. All functions pass.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPM2
Near Boiling Springs, South Carolina 29316
Sam
Job Details: 11/10/2025
Unit not cleaning dishes. Found unit with f4e3 and not operating pump. Unit needs new pump. Replaced pump from pre ID. Cycled unit. No Leaks during or after cycle. All functions pass.
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ1
Near Boiling Springs, South Carolina 29316
Sam
Job Details: 11/10/2025
Found unit not heating on bake. Broil and burners check ok. Checked bake. Bake element bad has 0L resistance reading at connections. Checked control. Control will also not activate relay and send power to element at all. Unit also need new control. Will order parts for repair.; ordrng 1 W11308431 (Control) and 1 W10779716 (Element bake) and 1 W10833885 (Temp sensor) and 1 L14 (L14)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Cowpens, South Carolina 29330
Sam
Job Details: 11/10/2025
"Found unit constantly draining. Unit has f9e1, f3e2, f7e7. Unit displaying multiple codes and will not function at all other than draining. Unit has multiple components failures. Will need to order many parts for repair.; ordrng 1 W11556725 (Control) and 1 W11590868 (Harness) and 1 W11399437 (Drain pump) and 1 W11481722 (Actuator) and 1 W10721967 (Splutch) and 1 N15 (N15)"
Eddie Hicks
Gaffney, South Carolina
WHIRLPOOL REFRIGERATOR
WRS315SDHZ08
I was impressed with their on time service, they replaced all items that might be culprit, not just guessing and making multiple trips, t/y ASI
11/12/2025
Matthew
Boiling Springs, South Carolina
WHIRLPOOL RANGE
WFE515S0JS0
Thank you for taking the time to share your experience with our technician, Sam. We are pleased to hear that the service on your WHIRLPOOL RANGE was successful and that all components are now functioning correctly. We appreciate your business and look forward to assisting you in the future.
11/06/2025
CJ
Inman, South Carolina
WHIRLPOOL WASHER
WTW8127LW0
Sam took his time with Our washing machine, pin pointed the problem and resolved the issue. Also included some information to be on the lookout for with our particular model. Very insightful! I will recommend Sam to everyone. Thanks again!
Thank you for the wonderful review, Cory! We're thrilled to hear that Sam provided excellent service by diagnosing and fixing the issue with your washer. We appreciate your recommendation and are here for any future appliance needs you may have. Thank you for choosing ASI Authorized Service Inc.!
10/30/2025
Greer, South Carolina
KITCHENAID REFRIGERATOR
KRSC503EBS01
Professional…identified the problem and fix in a timely manner. Thanks
Thank you, Toni! We're glad to hear that Sam was able to provide professional service and fix the issue promptly. We appreciate your feedback!
10/30/2025
Moore, South Carolina
WHIRLPOOL DRYER
WED500CMW0
Sam was efficient and effective
Thank you for your positive feedback! We're glad to hear that Sam provided efficient and effective service for your Whirlpool dryer. Please don't hesitate to reach out to us if you need any further assistance.
10/30/2025