Brian

ASI Authorized Service Inc Rated 4.9 out of 5 stars based on 156 customer reviews

We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Leicester, NC 28748
Brian
Job Details: 05/21/2025
"Found f7e1 (tachometer missing). Tested unit in diagnostic and found unit agitating when is should be spinning and spinning when it should be agitating. Installed new Shifter (W11481722) and cam (W10721967). Calibrated and tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected. ; used 1 W11481722 (Shifter), and 1 W10721967 (Cam) from stock"
We serviced a
KITCHEN AID REFRIGERATOR
Model KBBR306ESS00
Near Asheville, NC 28804
Brian
Job Details: 05/21/2025
Found both fresh food fans running. Freezer fan also running. Fresh food evaporator drain ok. Contacted tech support and spoke to Chris. I informed him of all repairs done. He said that there must be warm air getting in the unit somehow. Still found door not sealing properly. New Gasket (W10803136) needed. Sr number (7739738546). Collected 150 for service call. Need to collect 150 on return. ; ordrng 1 W10803136 (Gasket) and 1 Matt (Matt) and 1 U18 (Job code)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC300ESS07
Near Asheville, NC 28804
Brian
Job Details: 05/21/2025
Tested freezer fan and damper and found them ok. Door sealing ok. Observed frost pattern snd found it ok. Hv board (WPW10317076) and harness (W11708428) needed. ; ordrng 1 WPW10317076 (Control) and 1 W11708428 (Harness) and 1 L14 (Job code)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPW2
Near Asheville, NC 28805
Brian
Job Details: 05/21/2025
Found f4e3 (wash motor not running) error code. Tested unit in diagnostic and found wash motor getting proper voltage but not running. New Wash motor (W11613479) needed. ; ordrng 1 W11613479 (Wash motor) and 1 L14 (Job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ19
Near Lake Lure, NC 28746
Brian
Job Details: 05/21/2025
Customer said noise happens as ice maker fills. Test cycled ice maker and found valve buzzing loudly when ice maker is filling. Inspected valve and found it mounted in place properly. New Valve (W11548535) needed. ; ordrng 1 W11548535 (Valve) and 1 L14 (Job code)
Flat Rock, North Carolina
KITCHENAID DISHWASHER
KDTM404KPS0
Thank you for sharing your feedback, Kenneth. We appreciate your understanding as we work diligently to resolve the issue with your KITCHENAID dishwasher. Please feel free to reach out if you have any further questions or concerns.
05/22/2025
Deb Morrow
Hendersonville, North Carolina
WHIRLPOOL REFRIGERATOR
WRS571CIHZ04
Brian is great. He is very friendly and very helpful. He helped me by getting my large cooler off a top shelf and when he was thru with the repair he dried it out and replaced it for me. He is very meticulously about his work and about not making a mess in my home. I would recommend your company and Brian to anyone that is looking for a repair company/person. Thank you for the great service!!!
Thank you so much for your kind words, Deb! We're thrilled to hear that Brian provided you with exceptional service and went above and beyond to ensure your satisfaction. We truly appreciate your recommendation and are always here to help with any future appliance repair needs. Thank you for choosing ASI Authorized Service Inc!
05/19/2025
delainas
Fairview, North Carolina
MAYTAG WASHER
MVW4505MW2
Brian was very polite, answered all my questions, and did a thorough job checking the washer. Called him after he left and he gave me some advice on a noise I was still hearing. Followed that advice and it worked! He represents your company well.
Thank you for your kind feedback, Delaina! We are delighted to hear that Brian provided you with excellent service and helpful advice. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for choosing ASI Authorized Service Inc!
05/14/2025
GoodviewinFairview
Fairview, North Carolina
MAYTAG DRYER
MEDB765FW0
Efficient. Friendly. Respectful. Yay!
Thank you so much for your kind words, Becca! We're glad to hear that you had a positive experience with Brian. If you ever need any further assistance, please don't hesitate to reach out. Have a great day!
04/27/2025
Sandy
Flat Rock, North Carolina
KITCHEN AID REFRIGERATOR
KRFF507HPS00
Brian quickly diagnose the problem with my KitchenAid refrigerator and repaired it. I was very pleased with his service.
Thank you for your positive feedback, John/Sandy! We're delighted to hear that Brian provided you with quick and efficient service for your KitchenAid refrigerator. Your satisfaction is our priority.
04/25/2025