Factory-Authorized · Family-Owned Since 1974
Appliance Repair in Zirconia, North Carolina
From refrigerators and washers to ranges, dishwashers, and ice machines — Authorized Service Inc. repairs them all in Zirconia, North Carolina. We’re a third-generation family business, factory-authorized, and committed to earning your trust on every call.
50+
Years in Business
4.8 ★
2,700+ Reviews
In-Home
Service Only
Factory
Authorized
Trusted Local Service
Why Zirconia Chooses Authorized Service Inc.
Authorized Service Inc. is a third-generation family business based in Greer, SC — and we’ve been the factory-authorized appliance repair company for Zirconia and the surrounding North Carolina area for over 50 years. Our technicians hold factory authorization from Whirlpool Corporation covering Whirlpool, KitchenAid, Maytag, Jenn-Air, Amana, and more. They arrive stocked with the parts most commonly needed so your repair gets done in one trip.
Factory-authorized by Whirlpool Corporation — Whirlpool, KitchenAid, Maytag, Jenn-Air, Amana & more
In-home service across Zirconia and North Carolina — we come to you, Monday–Friday 8 AM–5 PM
Transparent, upfront pricing — full quote before any work begins
All technicians background-checked and drug-tested
Licensed, insured, and bonded for your protection
Family-owned and operated since 1974 — third generation of the Robbins family
30-day labor warranty + 1-year parts warranty on every repair
How It Works
Service in 3 Simple Steps
01
Book Online or Call
Schedule at authorizedserviceinc.com or call (800) 779-0252. We’ll confirm your Zirconia appointment and send a reminder.
02
Tech Arrives & Diagnoses
A factory-trained technician comes to your Zirconia home, fully equipped. We diagnose the problem completely and give you a full quote before any work begins.
03
Review Quote & Approve
You approve the quote, we fix it — and every repair is backed by a 30-day labor warranty and a 1-year parts warranty.
Frequently Asked Questions
Appliance Repair Zirconia — FAQs
Is it worth repairing or should I replace my appliance?
The general rule of thumb: if the repair costs less than 50% of what a comparable replacement would cost and the appliance is under 10–12 years old, repair is almost always the smarter financial choice. Our technicians give you an honest assessment before any work begins.
Do you offer a warranty on repairs?
Yes. Every repair includes a 30-day labor warranty and a 1-year parts warranty. If something isn’t right after we leave, call us and we’ll make it right.
Who owns Authorized Service Inc. and how long have you been in North Carolina?
Authorized Service Inc. was founded in 1974 by Kenneth Robbins, who moved from Ohio to pursue his dream. His sons later took over, and now the third generation of the Robbins family is involved. We are a family-owned, family-operated company that has been serving North Carolina for over 50 years.
Verified Customer Reviews
Zirconia, North Carolina Customer Reviews & Recent Jobs
Appliance Repair Zirconia North Carolina
ASI Authorized Service Inc Rated 4.9 out of 5 stars based on 9 customer reviews
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRMF3636RZ00
Near Zirconia, North Carolina 28790
Brian
Job Details:
04/23/2026
"Tested unit and found water not dispensing. Inspected and found incoming waterline, behind unit, kinked. Corrected and tested multiple times. At this time, all operations ok with no leaks detected."
We serviced a
MAYTAG WASHER
Model MTW4205SW0
Near Zirconia, North Carolina 28790
Brian
Job Details:
04/15/2026
"Installed new valve and bleach dispenser. Calibrated and tested unit. At this time, all operations ok with no leaks detected."
We serviced a
KITCHENAID DOWN DRAFT
Model KXD4630YSS7
Near Zirconia, North Carolina 28790
Matt
Job Details:
04/01/2026
Helped B.M on this one. Relaxed blower motor. Realigned and sealed housing. Checks o.k
We serviced a
KITCHENAID DOWN DRAFT
Model KXD4630YSS7
Near Zirconia, North Carolina 28790
Brian
Job Details:
04/01/2026
"Installed new downdraft blower motor. Also adjusted downdraft components and secured unit. Tested multiple times with customer present. At this time, all operations ok. Contacted partner team and got authorization for 2nd tech labor. Authorization number (K047d3nl2)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Zirconia, North Carolina 28790
Brian
Job Details:
03/19/2026
"Plugged unit in and found drain pump coming on. Let pump time out and found f3e1 (pressure system fault) f8e1 (long fill) f1e1 (main control fault). New Control (W11603810) needed. Installed new control. Calibrated and tested unit. At this time, all operations ok with no leaks detected."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTS8024SZ0
Near Zirconia, North Carolina 28790
Brian
Job Details:
03/19/2026
"Found lower spray arm disassembled when I arrived. Found components intact. Found no saved error codes. Tested unit in diagnostic and found unit completing without issues and not giving error codes. At this time, all operations ok with no leaks detected."
We serviced a
MAYTAG WASHER
Model MTW4205SW0
Near Zirconia, North Carolina 28790
Brian
Job Details:
03/19/2026
"Bleach cup missing when I arrived. Checked and Found f8e3 (overflow condition) error code. Water valve dripping, when unit isnt in use. Cleared error code. Tested unit in diagnostic and unit completed without other issues or giving error code. Valve (W11797439) and bleach dispenser (W11781649) needed. ; ordrng 1 W11797439 (Valve) and 1 W11781649 (Bleach dispenser) and 1 L14 (Job code)"
We serviced a
ELECTROLUX WASHER
Model EFLS627UTT1
Near Zirconia, North Carolina 28790
Brian
Job Details:
03/13/2026
"Found e11 (long fill) tested unit in diagnostic cycle. Water entered unit but hot water valve is sputtering and taking a long time to fill unit. Unit completed test cycle without any other issues. Tested unit in fast wash and found unit not fill, cancel cycle and give e11 error code again. pressure switch (5304505436) and control (5304519503) needed. Informed customer that due to the nature of issues, further repairs may be needed, resulting in further charges. Customer understands. Quoted customer 968.52. Customer does not wish to proceed with repairs at this time. Collected 150 for service call."
We serviced a
KITCHENAID DOWN DRAFT
Model KXD4630YSS7
Near Zirconia, North Carolina 28790
Brian
Job Details:
02/20/2026
Opened new part Found blower wheel skewed on shaft and scraping on inner parts of housing. Blower wheel is damaged. Need to reorder blower (W11672683); ordrng 1 W11672683 (Blower) and 1 U18 (Job code)
We serviced a
KITCHENAID DOWN DRAFT
Model KXD4630YSS7
Near Zirconia, North Carolina 28790
Matt
Job Details:
01/23/2026
Helped BM on this. Ordering more parts per tech line.; saved tckt
Zirconia, North Carolina
WHIRLPOOL REFRIGERATOR
WRF767SDHZ00
Brian was on time and very professional. I would recommend ASI TO MY FRIENDS.
Thank you for your kind words, Jane! We're delighted to hear that Brian provided you with professional and timely service. We appreciate your recommendation to your friends!
08/19/2024
Teresa McGintey
Zirconia, North Carolina
KITCHENAID DISHWASHER
KDFM404KPS2
Thank you so very much.
Thank you, Teresa! We are glad that you are satisfied with our service. If you have any further questions or concerns, please don't hesitate to reach out.
04/04/2024
Ken
Zirconia, North Carolina
WHIRLPOOL WASHER
WTW4816FW3
Works hard and does a great job. Very easy to talk to and informative. Thank you!
10/19/2023
Kyle
Zirconia, North Carolina
WHIRLPOOL WASHER
WTW5057LW0
Sam has been super helpful with fixing my appliances and he did a great job. Very kind and knowledgeable and easy to work with. Thank you!
10/06/2023
Kyle
Zirconia, North Carolina
WHIRLPOOL WASHER
WTW4955HW3
Derek is the bomb! He knows what he’s doing!
09/19/2023
Brittany
Zirconia, North Carolina
WHIRLPOOL DISHWASHER
WDPA70SAMZ1
Appreciate Derek so much! He’s the best at what he does and I would recommend him to anyone needing a repair. He is reliable, knowledgeable, easy to talk to, and works hard. Thank you for taking care of us!
08/23/2023
Zirconia, North Carolina
WHIRLPOOL REFRIGERATOR
KRFC302EPA00
Service rep was excellent. I understand why I was never contacted by ASI because they had the wrong phone number.
07/11/2023
KyleC
Zirconia, North Carolina
WHIRLPOOL WASHER
MVW7232HW1
Derek is the best he knows what he’s doing and does a great job. I would recommend him to anyone as he’s efficient and kind.
06/21/2023
Greg
Zirconia, North Carolina
KITCHENAID ICE MACHINE
KUIC18PNXS3
I was able to talk with a well-informed person on the phone to explain my problems so that Derek had the knowledge and the parts that he needed to repair my icemaker in one trip
06/21/2023