Factory-Authorized · Family-Owned Since 1974
Appliance Repair in Waynesville, North Carolina
For homeowners in Waynesville, North Carolina, Authorized Service Inc. is the name neighbors have relied on for over half a century. We bring factory-trained expertise directly to your home — no drop-off, no guesswork, no surprise charges.
50+
Years in Business
4.8 ★
2,700+ Reviews
In-Home
Service Only
Factory
Authorized
Trusted Local Service
Why Waynesville Chooses Authorized Service Inc.
Authorized Service Inc. is a third-generation family business based in Greer, SC — and we’ve been the factory-authorized appliance repair company for Waynesville and the surrounding North Carolina area for over 50 years. Our technicians hold factory authorization from Whirlpool Corporation covering Whirlpool, KitchenAid, Maytag, Jenn-Air, Amana, and more. They arrive stocked with the parts most commonly needed so your repair gets done in one trip.
In-home service only — no drop-off required, we come to your Waynesville home
Factory-trained, certified technicians authorized by Whirlpool Corporation
Upfront pricing — full quote before any work begins, no hidden charges
Background-checked, drug-tested service professionals
Licensed, insured, and bonded
Three-generation family business serving North Carolina since 1974
Repairs guaranteed — 30-day labor, 1-year parts
How It Works
Service in 3 Simple Steps
01
Book Online or Call
Schedule at authorizedserviceinc.com or call (800) 779-0252. We’ll confirm your Waynesville appointment and send a reminder.
02
Tech Arrives & Diagnoses
A factory-trained technician comes to your Waynesville home, fully equipped. We diagnose the problem completely and give you a full quote before any work begins.
03
Review Quote & Approve
You approve the quote, we fix it — and every repair is backed by a 30-day labor warranty and a 1-year parts warranty.
Frequently Asked Questions
Appliance Repair Waynesville — FAQs
Is it worth repairing or should I replace my appliance?
The general rule of thumb: if the repair costs less than 50% of what a comparable replacement would cost and the appliance is under 10–12 years old, repair is almost always the smarter financial choice. Our technicians give you an honest assessment before any work begins.
Do you offer a warranty on repairs?
Yes. Every repair includes a 30-day labor warranty and a 1-year parts warranty. If something isn’t right after we leave, call us and we’ll make it right.
Who owns Authorized Service Inc. and how long have you been in North Carolina?
Authorized Service Inc. was founded in 1974 by Kenneth Robbins, who moved from Ohio to pursue his dream. His sons later took over, and now the third generation of the Robbins family is involved. We are a family-owned, family-operated company that has been serving North Carolina for over 50 years.
Verified Customer Reviews
Waynesville, North Carolina Customer Reviews & Recent Jobs
Appliance Repair Waynesville North Carolina
ASI Authorized Service Inc Rated 5.0 out of 5 stars based on 61 customer reviews
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWQ02
Near Waynesville, North Carolina 28785
Kari
Job Details:
05/14/2026
"Took quit pics, found unit doa. The ui just has lines and will not activate programming mode, diagnostics or normal run mode. Found 120v to control. Unplugged and checked thermistors found all check in range. Found compressor windings in range. Will need jazz board for repair. Rescheduled for 5/19 PM ; ordrng 1 J13 (Job code)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW05
Near Waynesville, North Carolina 28786
Kari
Job Details:
05/12/2026
"Took quick pics, found the drain tube was clogged and couldnt get whatever it was out. Installed new drain tube. Unit checks ok ; used 1 W11673435 (Tube) from stock"
We serviced a
WHIRLPOOL M/W OTR
Model WMMS3130RZ02
Near Waynesville, North Carolina 28785
Kari
Job Details:
05/12/2026
Installed parts unit checks ok WOGX5GNL2
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ20
Near Waynesville, North Carolina 28786
Kari
Job Details:
05/12/2026
"Took quick pics, found units ice maker upside down and stopped making ice. Tried to jump tray and found it didnt move. Installed new icemaker, unit cycled and filled. Unit checks ok."
We serviced a
WHIRLPOOL RANGE
Model WFGS7530RZ1
Near Waynesville, North Carolina 28786
Kari
Job Details:
05/12/2026
Installed parts unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3536SZ01
Near Waynesville, North Carolina 28785
Kari
Job Details:
05/07/2026
"Took quick pics, found baskets in fz had been put in incorrectly when they took the doors off to move unit into house. Corrected buckets. Also found unit is leaning towards the back right corner causing the mullion to not glide into channel properly. Added shim to corner. Unit checks ok. ; used 1 4387828A (Shim) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS2
Near Waynesville, North Carolina 28785
Kari
Job Details:
05/07/2026
"Took quick pics, found unit showing F6E1 oven over temp. Found the broil element got stuck on and stopped running bake element in bake cycle. Need control and sensor for repair. ; ordrng 1 W10833885 (Sensor oven) and 1 W11696067 (Control) and 1 J13 (Job code)"
We serviced a
WHIRLPOOL RANGE
Model WFGS7530RZ1
Near Waynesville, North Carolina 28786
Kari
Job Details:
05/07/2026
"Took quick pics found unit will not start a bake cycle. It just sits no click or gas smell. Took storage drawer out and found regulator harness connector not pushed in all the way. Tried bake again. Same thing. Pulled unit out and unplugged itand checked power and harness connections on the different controls. Found all plugged in and in correct place. Regulator ohms are in range plugged unit back in and found 120v to acu and indicator light is blinking normally. Tested bake, unit sparked and caught gas almost immediately. Put ol panels back together and pushed unit back into counter. Ran bake cycle to 350 then waited for it to cut back on for upward cycle and it did. Need control for repair. Rescheduled for 5/12 PM ; ordrng 1 W10898291 (Dsi control) and 1 J13 (Job code)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW05
Near Waynesville, North Carolina 28786
Kari
Job Details:
04/30/2026
Installed parts unit checks ok
We serviced a
WHIRLPOOL M/W OTR
Model WMMS3130RZ02
Near Waynesville, North Carolina 28785
Kari
Job Details:
04/28/2026
"Took quick pics, found unit made a loud pop and a flash but never flipped breaker or lost display. Found the unit will run but will not heat. Need parts for repair. ; ordrng 1 N15 (Job code) and 1 W11222648 (Diode) and 1 W11570274 (Magtube)"
Richard
Waynesville, North Carolina
WHIRLPOOL REFRIGERATOR
WRS321SDHZ11
Kari was very professional and did an excellent job in not only fixing our appliances but also explaining the issues.
She was on time and well she prepared to fix our appliances.
She is the epitome of an excellent employee!,
04/26/2026
Frank Odowd
Waynesville, North Carolina
WHIRLPOOL WASHER
WTW4957PW0
Kari was an wonderful tech .
She was quick ,clean and very knowledgeable.
Thanks for a great job Kari.
Thank you, Frank, for the positive feedback on Kari's service! We are delighted to hear that she provided quick and knowledgeable service while working on your Whirlpool washer. We appreciate your support and look forward to serving you again in the future.
04/13/2026
Cindy
Waynesville, North Carolina
WHIRLPOOL REFRIGERATOR
WRS315SDHM13
Kari is the best!!
Very knowledgeable and gets the job done right! Thank you Kari!!❤️
Thank you for your kind words, Cynthia! We will make sure Kari knows about your positive feedback. If you need any further assistance, feel free to reach out. Have a wonderful day!
04/13/2026
Melissa
Waynesville, North Carolina
WHIRLPOOL REFRIGERATOR
WRQA59CNKZ
Kari is amazing! She is quick, confident and knowledgeable. She’s the best of the best!
Thank you so much, Melissa! We are thrilled to hear that Kari provided you with exceptional service. We appreciate your kind words and look forward to assisting you in the future.
03/29/2026
Mia Carver
Waynesville, North Carolina
MAYTAG WASHER
MVW7232HC2
Our experience was great. The lady that completed the work was quick and professional. She did a great job. Thank you
Thank you for your positive feedback, Mia! We're delighted to hear that you had a great experience with Kari. We appreciate your kind words and are glad that your washer is now working well. Let us know if you need any further assistance.
03/25/2026
Kari
Waynesville, North Carolina
MAYTAG DRYER
MED4005SW0
Kari is very knowledgeable and incredibly helpful. She explained things in a clear and concise manner. I wish she was local
!
Thank you for your kind words, Melissa! We're delighted to hear Kari provided you with a knowledgeable and helpful service experience. We appreciate your feedback and hope to assist you again in the future.
02/11/2026
Cass
Waynesville, North Carolina
WHIRLPOOL RANGE
WFG320M0MS0
Great experience with my range oven repair. Kari the technician was on time, professional, and clearly explained the issue before fixing it. The repair was done quickly and the oven is working perfectly. I’d definitely use this service again and recommend them to others.
Thank you so much for your kind words, Cassie! We are thrilled to hear about your great experience with Kari and the repair service. We truly appreciate your recommendation and look forward to assisting you with any future needs.
02/10/2026
Lorri
Waynesville, North Carolina
WHIRLPOOL DRYER
WED6720RR0
Confirmed appointment, was on time. Courteous and knowledgeable. Completed repair quickly.
Thank you, Lorri, for your kind review! We are delighted to hear about your positive experience with Kari servicing your Whirlpool dryer. We strive to provide efficient and courteous service to all our customers.
02/03/2026
Waynesville, North Carolina
WHIRLPOOL WASHER
WTW4957PW0
Great service tech very professional did great job
Thank you, Roy, for your kind words! We're thrilled to hear that Kari provided you with professional and exceptional service. We appreciate your feedback and look forward to serving you again in the future.
01/21/2026
Billy Gore
Waynesville, North Carolina
WHIRLPOOL RANGE
WEE750H0HZ1
Kari was both on time and on target. She was very courteous, professional and very
proficient. Our oven problem was solved. Kari is highly recommended by this household.
Thank you for your kind words, Billy! We are delighted to hear that Kari provided outstanding service and successfully resolved your oven issue. Your recommendation means a lot to us. Please do not hesitate to reach out if you need any further assistance in the future.
01/20/2026