Factory-Authorized · Family-Owned Since 1974

Appliance Repair in Swannanoa, North Carolina

In Swannanoa and throughout North Carolina, Authorized Service Inc. is the factory-authorized appliance repair company homeowners trust. Our technicians are background-checked, drug-tested, and trained directly by manufacturers — because who you let into your home matters.

50+
Years in Business
4.8 ★
2,700+ Reviews
In-Home
Service Only
Factory
Authorized
Trusted Local Service

Why Swannanoa Chooses Authorized Service Inc.

Authorized Service Inc. is a third-generation family business based in Greer, SC — and we’ve been the factory-authorized appliance repair company for Swannanoa and the surrounding North Carolina area for over 50 years. Our technicians hold factory authorization from Whirlpool Corporation covering Whirlpool, KitchenAid, Maytag, Jenn-Air, Amana, and more. They arrive stocked with the parts most commonly needed so your repair gets done in one trip.

In-home service only — no drop-off required, we come to your Swannanoa home
Factory-trained, certified technicians authorized by Whirlpool Corporation
Upfront pricing — full quote before any work begins, no hidden charges
Background-checked, drug-tested service professionals
Licensed, insured, and bonded
Three-generation family business serving North Carolina since 1974
Repairs guaranteed — 30-day labor, 1-year parts
How It Works

Service in 3 Simple Steps

01
Book Online or Call

Schedule at authorizedserviceinc.com or call (800) 779-0252. We’ll confirm your Swannanoa appointment and send a reminder.

02
Tech Arrives & Diagnoses

A factory-trained technician comes to your Swannanoa home, fully equipped. We diagnose the problem completely and give you a full quote before any work begins.

03
Review Quote & Approve

You approve the quote, we fix it — and every repair is backed by a 30-day labor warranty and a 1-year parts warranty.

Frequently Asked Questions

Appliance Repair Swannanoa — FAQs

How do I schedule appliance repair in Swannanoa, NC?
You can schedule online at authorizedserviceinc.com, call us at (800) 779-0252, or text us. We offer service Monday through Friday, 8 AM to 5 PM, and our team will confirm your appointment and send a reminder.
What brands does Authorized Service Inc. repair?
We are factory-authorized for the full Whirlpool Corporation family: Whirlpool, KitchenAid, Maytag, Jenn-Air, Amana, Gladiator, and InSinkErator. We also service Kenmore, Admiral, Roper, Crosley, Magic Chef, and many other brands.
Does Authorized Service Inc. serve all of Swannanoa and nearby areas?
Yes — we serve Swannanoa and communities throughout North Carolina. If you’re not sure whether you’re in our service area, call (800) 779-0252 or check our Service Area page.
Verified Customer Reviews

Swannanoa, North Carolina Customer Reviews & Recent Jobs

See All Reviews →

Appliance Repair Swannanoa North Carolina

ASI Authorized Service Inc Rated 5.0 out of 5 stars based on 8 customer reviews

We serviced a
WHIRLPOOL OVEN
Model WFE550S0HZ0
Near Swannanoa, North Carolina 28778
Kari
Job Details: 07/24/2026
"Took quick pics, found right front switch is burning everything no matter the setting. Installed new switch, also need control for repair, buttons still work but the numbers in display are messed up and you cant make out what the digits are. Need control for repair. ; ordrng 1 W11528249 (Control) and 1 J13 (Job code), used 1 WPW10434452 (Switch) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Swannanoa, North Carolina 28778
Kari
Job Details: 07/24/2026
"Took quick pics, found unit mullion wont go into guide and customer has to flip it back and forth by hand, sometimes opening the door it doesnt swing either which has cracked the top of the mullion, need shims to level fridge. RH FF gasket has a rip in it and magnet is peaking out. Need parts for repair. ; ordrng 1 N15 (Job code) and 1 W10830162 (Gasket grey) and 1 WP12722803AP (Mullion rail gray) and 2 4387828A (Shim)s"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Swannanoa, North Carolina 28778
Kari
Job Details: 07/10/2026
"Took quick pics, found unit pouring water into the tub and customer had to turn the taps off. Found unit had an 8-3 hazardous water code stored. Installed new valve ran diagnostic cycle. Unit checks ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Swannanoa, North Carolina 28778
Kari
Job Details: 07/10/2026
"Took quick pics, found unit showing no codes. Ran unit through diagnostics cycle and found all functions check ok. Ran quick wash on tap cold. Found unit completed cycle. Unit is functioning as designed. Customer was not home. So I did go over the two step entry with the knob and start button unit checks ok. ; ordrng 1 Customercalledbackandsaiditsnotworking"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM
Near Swannanoa, North Carolina 28778
Kari
Job Details: 07/10/2026
"Took quick pics, found unit making a ticking noise in the freezer. Found the fan motor making an odd noise that happens even with the blade off installed new fan motor. Fan sounds normal. Unit checks ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Swannanoa, North Carolina 28778
Kari
Job Details: 07/10/2026
"Took quick pics, found unit pouring water into the tub and customer had to turn the taps off. Found unit had an 8-3 hazardous water code stored. Installed new valve ran diagnostic cycle. Unit checks ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Swannanoa, North Carolina 28778
Kari
Job Details: 07/10/2026
"Took quick pics, found unit showing no codes. Ran unit through diagnostics cycle and found all functions check ok. Ran quick wash on tap cold. Found unit completed cycle. Unit is functioning as designed. Customer was not home. So I did go over the two step entry with the knob and start button unit checks ok. ; ordrng 1 Customercalledbackandsaiditsnotworking"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM
Near Swannanoa, North Carolina 28778
Kari
Job Details: 07/10/2026
"Took quick pics, found unit making a ticking noise in the freezer. Found the fan motor making an odd noise that happens even with the blade off installed new fan motor. Fan sounds normal. Unit checks ok."
We serviced a
MAYTAG DISHWASHER
Model MDPS7024SZ0
Near Swannanoa, North Carolina 28778
Kari
Job Details: 06/12/2026
Installed parts unit checks ok
We serviced a
MAYTAG DISHWASHER
Model MDPS7024SZ0
Near Swannanoa, North Carolina 28778
Kari
Job Details: 05/29/2026
"Took quick pics, found unit showing 8-4 open float code, 7-1 single speed wash motor error, 9-2 drain electrical error. Cleared codes and ran diagnostic cycle. Found unit sounds like it runs all the way through the cycle but unit repeated the 7-1 code. Cleared it again ran normal mode for unit repeats 7-1 everytime. Need motor assembly for repair. Rescheduled for 6/12 PM ; ordrng 1 L14 (Job code) and 1 W11416363 (Motor)"
MLS
Swannanoa, North Carolina
WHIRLPOOL WASHER
WTW4816FW3
The service for the control board recall on my Whirlpool washer was quick and the washer works properly again.
Thank you for sharing your positive experience, Margaret! We're delighted to hear that the service on your Whirlpool washer was quick and successful. If you have any questions or need further assistance in the future, feel free to reach out to us.
04/19/2026
Swannanoa, North Carolina
WHIRLPOOL DRYER
WED5010LW1
Kari was amazing! She called before she came. She was prompt, courteous, knowledgeable, and had excellent customer service skills. She was able to provide a temporary fix while she ordered a part. We are extremely satisfied with ASI’s customer service (we actually spoke with a person). I would highly recommend them and Kari to anyone needing assistance with their appliance!
Thank you so much for your kind words, Tiffany! We are thrilled to hear about your positive experience with Kari and our team at ASI Authorized Service Inc. We truly appreciate your recommendation and are here to assist you with any future appliance needs.
02/10/2026
I don't have one
Swannanoa, North Carolina
MAYTAG WASHER
MVWX655DW1
She diagnosed the problem and I was able to fix it from there.
Thank you for your feedback, Kristian! We're glad our technician could diagnose the issue for you. If you ever need assistance in the future, please don't hesitate to reach out.
12/03/2025
Mary B
Swannanoa, North Carolina
WHIRLPOOL REFRIGERATOR
GB2FHDXWB01
Excellent service from start to finish. Kari is an great technician and knew exactly how to tackle the problem.
Thank you, Mary! We greatly appreciate your kind words and are delighted to hear that Kari provided excellent service in repairing your WHIRLPOOL REFRIGERATOR GB2FHDXWB01. We're glad you had a positive experience with us!
10/18/2025
Swannanoa, North Carolina
MAYTAG WASHER
MVW4505MW1
Thank you for taking the time to leave a review, Darrell! We're glad to hear that Kari serviced your Maytag washer and that everything checks out okay. If you have any further issues or need assistance in the future, feel free to reach out to us.
11/18/2024
Swannanoa, North Carolina
WHIRLPOOL REFRIGERATOR
WRS571CIHV04
Very knowledgeable and courteous
Thank you for taking the time to leave a review, Stanley! We're thrilled to hear that Kari provided you with knowledgeable and courteous service. We appreciate your feedback!
11/04/2024
Stan
Swannanoa, North Carolina
WHIRLPOOL REFRIGERATOR
WRS571CIHV04
Very knowledgeable and nice, all went well during the repair process.
Thank you, Stanley! We are delighted to hear that Kari provided you with knowledgeable and friendly service. It was a pleasure working with you, and we appreciate your feedback.
04/29/2024
Swannanoa, North Carolina
WHIRLPOOL REFRIGERATOR
WRF535SWHZ07
Kari is one of the most knowledgeable appliance techs in detecting and evaluating the problem you are experiencing. She is very friendly and professional. Thanks again Kari.
07/16/2023