Found Fae2 (vent motor problem). Tested unit and found heater working ok. All other functions ok. New Vent (W11649995) and deflector (W11545290) needed. ; ordrng 1 W11649995 (Vent) and 1 W11545290 (Deflector) and 1 J13 (Job code)

"Installed new damper. Tested and found all operations ok at this time, with no leaks detected. Did not move unit."

Tested all fans and compressor and found them ok. Tested damper and found it running loudly. New Damper (WPW10594329) needed.; ordrng 1 WPW10594329 (Damper) and 1 J13 (Job code)

"Found no saved error codes. Tested unit in diagnostics and unit completed without issues. Tested unit with a load of clothes and could hear a rubbing noise. Inspected and found cam/pulley rubbing on pulley cover. Adjusted cover and tested gain with load. At this time, all operations ok with no leaks detected."

"Customer had ceiling break above unit, due to storm. Unit got rained on. Unit has been plugged in and working properly. Inspected controls and compressor compartment. Found all parts working properly with no significant water damage. Can find no issues with unit at this time. Unit functioning as designed with no leaks detected. Did not move unit. Collected 80 for service call."