Appliance Repair in Royal Pines, North Carolina

"Installed new Gearcase and slider. Calibrated and tested unit. At this time, all operations ok with no leaks detected."

Found f0e9 (off balance pause) error code. Tested unit in diagnostic and found squealing noise during spin cycle. Inspected and found noise coming from gear case. Gear case (W11754447) and slider (W10734521) needed. ; ordrng 1 W11754447 (Gearcase) and 1 W10734521 (Slider) and 1 Q16 (Job code)

"Installed new motor and capacitor. Calibrated and tested unit. At this time, all operations ok with no leaks detected."

"Found no saved error codes. Tested unit in diagnostic and found of filling, ok informed and draining. When unit attempted to agitate and spin, could hear very quiet humming and agitator and spin basket did not move. Canceled test cycle and found F7e1 (tachometer missing) error code present. Checked and found motor winding out of range. New motor (W11026785) and capacitor (W11395618) needed. ; ordrng 1 W11026785 (Motor) and 1 W11395618 (Capacitor) and 1 L14 (Job code)"

"Tested all fans and dampers and found no unusual noises. Tested ice maker and all other moving parts and found no issues. I did find fresh food set to 33. It is possible that ice accumulated around fresh food evaporator fan and thaws itself out. I set unit to recommended temps. At this time, all operations ok. Recommended customer try to get a recording of issue, if it happens again. Customer understands. Did not move unit, no leaks detected."

"Found f8e1 (long fill) F0e5 (off balance load). Tested unit in diagnostic cycle and found unit filling ok. Unit completed cycle without issues. Inspected and found pressure hose kinked. Unkinked and secured hose. Ensured hose was clear. Calibrated and tested unit. At this time, all operations ok with no leaks detected."

"Unit unplugged when I arrived. Plugged unit in and found was light blinking. Pushed start and found unit attempting to start cycle. Lid locked and unlocked multiple times but never started. Canceled cycle and entered diagnostic. Found no saved error codes. Unit completed cycle without issues. Customer said unit will stop like that sometimes and never started again. Installed main control (w11608056) and lid lock (w11307244). Calibrated and tested unit. At this time, all operations ok with no leaks detected."

Found unit not heating. Checked and found heater and thermostats ok. Found unit not getting 240v. Moved plug around in outlet and found proper voltage when holding the plug just right. Recommended customer have professional electrician resolve outlet issue. Customer understands. Left unit unplugged. Collected 150 for service call.

"Found unit unplugged when I arrived. Plugged unit in and found buttons not responding. Was able to enter diagnostic and Found f6e1 (communication error). Contacted tech support. We found good airflow but inspected vent line and found it venting into the attic, possibly causing moisture to accumulate in unit and closet, damaging controls. Informed customer that unit needs to be vented to the outside. Customer understands and will resolve vent issues. Console (W11583883)and control (w11733951) needed. Sr number (7740532045); ordrng 1 W11583883 (Console) and 1 w11733951 (Control) and 1 L14 (Job code)"

"Found f4e3 (wash motor not running):error code. Tested unit in diagnostic and found wash motor not running, but is getting proper voltage. Also found incorrect drain hose on unit and drain line is not installed properly. New pump and motor (W11613479) drain hose (8269144A) and 4 clamp (WP285655) needed. ; ordrng 1 W11613479 (Pump,and motor) and 1 8269144A (Drain hose) and 4 WP285655 (Clamp)s and 1 L14 (Job code)"