For homeowners in Roebuck, South Carolina, Authorized Service Inc. is the name neighbors have relied on for over half a century. We bring factory-trained expertise directly to your home — no drop-off, no guesswork, no surprise charges.
Authorized Service Inc. is a third-generation family business based in Greer, SC — and we’ve been the factory-authorized appliance repair company for Roebuck and the surrounding South Carolina area for over 50 years. Our technicians hold factory authorization from Whirlpool Corporation covering Whirlpool, KitchenAid, Maytag, Jenn-Air, Amana, and more. They arrive stocked with the parts most commonly needed so your repair gets done in one trip.
In-home service only — no drop-off required, we come to your Roebuck home
Factory-trained, certified technicians authorized by Whirlpool Corporation
Upfront pricing — full quote before any work begins, no hidden charges
Background-checked, drug-tested service professionals
Licensed, insured, and bonded
Three-generation family business serving South Carolina since 1974
Schedule at authorizedserviceinc.com or call (800) 779-0252. We’ll confirm your Roebuck appointment and send a reminder.
02
Tech Arrives & Diagnoses
A factory-trained technician comes to your Roebuck home, fully equipped. We diagnose the problem completely and give you a full quote before any work begins.
03
Review Quote & Approve
You approve the quote, we fix it — and every repair is backed by a 30-day labor warranty and a 1-year parts warranty.
Frequently Asked Questions
Appliance Repair Roebuck — FAQs
Is it worth repairing or should I replace my appliance?
The general rule of thumb: if the repair costs less than 50% of what a comparable replacement would cost and the appliance is under 10–12 years old, repair is almost always the smarter financial choice. Our technicians give you an honest assessment before any work begins.
Do you offer a warranty on repairs?
Yes. Every repair includes a 30-day labor warranty and a 1-year parts warranty. If something isn’t right after we leave, call us and we’ll make it right.
Who owns Authorized Service Inc. and how long have you been in South Carolina?
Authorized Service Inc. was founded in 1974 by Kenneth Robbins, who moved from Ohio to pursue his dream. His sons later took over, and now the third generation of the Robbins family is involved. We are a family-owned, family-operated company that has been serving South Carolina for over 50 years.
Verified Customer Reviews
Roebuck, South Carolina Customer Reviews & Recent Jobs
ASI Authorized Service Inc Rated 4.6 out of 5 stars based on 5 customer reviews
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3536SZ00
Near Roebuck, South Carolina 29376
Sam
Job Details:07/31/2026
Installed parts. Unit no longer flashing f6e1 code on display. Unit checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Roebuck, South Carolina 29376
Sam
Job Details:07/31/2026
Found control start button not operating will not function. Unit has f2e1 code in diagnostics. Replaced control from pre ID. Cycled unit. Units start button now working and can progress cycle. Unit washing. Unit checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ
Near Roebuck, South Carolina 29376
Sam
Job Details:06/26/2026
Found unit not operating start button. Units slider making will not start when pressing key. Cannot get into diagnostics. Replaced control from pre ID. Cycled unit through quick test cycle. Unit performed perfect. Start button working. Unit checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ
Near Roebuck, South Carolina 29376
Sam
Job Details:06/26/2026
Found unit not operating start button. Units slider making will not start when pressing key. Cannot get into diagnostics. Replaced control from pre ID. Cycled unit through quick test cycle. Unit performed perfect. Start button working. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3536SZ00
Near Roebuck, South Carolina 29376
Sam
Job Details:06/25/2026
Found unit with f6e1 code. Unit has communication error. Units connections secure. Will order boards for repair.; ordrng 1 W11782398 (Control) and 1 W11768005 (User interface) and 1 W11767813 (Control) and 1 L14 (L14)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3536SZ00
Near Roebuck, South Carolina 29376
Sam
Job Details:06/25/2026
Found unit with f6e1 code. Unit has communication error. Units connections secure. Will order boards for repair.; ordrng 1 W11782398 (Control) and 1 W11768005 (User interface) and 1 W11767813 (Control) and 1 L14 (L14)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ4
Near Roebuck, South Carolina 29376
Sam
Job Details:06/16/2026
Customer stated unit was leaking. Checked unit. Unit leaking from front. Found units doors misaligned and unit not level. Adjusted feet and door of unit. Unit now level and no longer leaking. Found units doors misaligned not draining as well. Found drain pump not operating. Units drain pump connection not fully seated. Fully seated connection and cycled unit. Unit now draining. Unit performed diagnostic cycle perfectly. No leaks anywhere. All functions pass.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Roebuck, South Carolina 29376
Sam
Job Details:05/06/2026
Found unit draining constantly. Checked units error codes. Unit has f1e1 and f3e1 error codes. Pressure hose checks ok. Unit has faulty board. Replaced control board. Calibrated unit and ran diagnostic test cycle. Both cycles performed perfect. Unit no longer draining constantly. All functions pass.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Roebuck, South Carolina 29376
Matt
Job Details:05/01/2026
"Customer had sent in photos where he had pulled dryer out and the venting was disconnected and there is a tear in the floor. Previous tech never moved dryer. I arrived. Put scuff shield down and pulled washer out to access the venting. Removed old venting completely. Installed new UL approved dryer venting with aluminum tape and clamps. Tested operation and all functions pass. Obviously there is no telling when the floor was damaged, maybe during install or when customer moved the unit. Being that I and the previous tech never moved dryer we aren't responsible."
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Roebuck, South Carolina 29376
Sam
Job Details:04/30/2026
Found unit not drying efficiently. Found units found obstruction at blower wheel and an air bypass repaired air bypass. Unit now drying. Unit heating and tumbling. All functions pass.
Roebuck, South Carolina
WHIRLPOOL DISHWASHER
WDP540HAMZ4
Efficient, Knowledgeable
Thank you for your kind words, Patricia. We're glad to hear that Sam was able to efficiently resolve the issue with your Whirlpool dishwasher. Please don't hesitate to reach out if you need any further assistance with your appliance.
08/04/2026
Rita Tinkham
Roebuck, South Carolina
WHIRLPOOL WASHER
WTW4105SW0
The service was excellent.
The serviceman was couteous and very neat regarding his work
I will recommend ASI.
Thank you for your kind words, Rita! We're glad to hear you had an excellent experience with Sam and our service. We greatly appreciate your recommendation and look forward to assisting you in the future.
02/24/2026
Chris
Roebuck, South Carolina
WHIRLPOOL REFRIGERATOR
WRS555SIHZ09
Awesome guy! Great service. Thankful for you!
Thank you so much for your positive feedback, Christopher! We're delighted to hear that Sam provided you with awesome service. Our team is here to help anytime you need us.
01/20/2026
Roebuck, South Carolina
WHIRLPOOL REFRIGERATOR
WRMF3636RZ00
Thank you for choosing ASI Authorized Service Inc for your Whirlpool refrigerator repair. We are glad to hear that Sam was able to resolve the issue with the door and that everything is now working properly. If you have any further questions or concerns, please feel free to reach out to us.
12/10/2025
Derek
Roebuck, South Carolina
WHIRLPOOL DISHWASHER
WDP540HAMZ4
Derek is a very knowledgeable tech. Who is a pleasure to work with. He is one who seems to care about what he does and cares about the job he performs. I would absolutely recommend him to other customers.
Thank you so much for your kind words, Kevin and Tammey! We're delighted to hear that Derek provided excellent and knowledgeable service. We greatly appreciate your recommendation and look forward to assisting you and other customers in the future.