For homeowners in Roebuck, South Carolina, Authorized Service Inc. is the name neighbors have relied on for over half a century. We bring factory-trained expertise directly to your home — no drop-off, no guesswork, no surprise charges.
Authorized Service Inc. is a third-generation family business based in Greer, SC — and we’ve been the factory-authorized appliance repair company for Roebuck and the surrounding South Carolina area for over 50 years. Our technicians hold factory authorization from Whirlpool Corporation covering Whirlpool, KitchenAid, Maytag, Jenn-Air, Amana, and more. They arrive stocked with the parts most commonly needed so your repair gets done in one trip.
In-home service only — no drop-off required, we come to your Roebuck home
Factory-trained, certified technicians authorized by Whirlpool Corporation
Upfront pricing — full quote before any work begins, no hidden charges
Background-checked, drug-tested service professionals
Licensed, insured, and bonded
Three-generation family business serving South Carolina since 1974
Schedule at authorizedserviceinc.com or call (800) 779-0252. We’ll confirm your Roebuck appointment and send a reminder.
02
Tech Arrives & Diagnoses
A factory-trained technician comes to your Roebuck home, fully equipped. We diagnose the problem completely and give you a full quote before any work begins.
03
Review Quote & Approve
You approve the quote, we fix it — and every repair is backed by a 30-day labor warranty and a 1-year parts warranty.
Frequently Asked Questions
Appliance Repair Roebuck — FAQs
Is it worth repairing or should I replace my appliance?
The general rule of thumb: if the repair costs less than 50% of what a comparable replacement would cost and the appliance is under 10–12 years old, repair is almost always the smarter financial choice. Our technicians give you an honest assessment before any work begins.
Do you offer a warranty on repairs?
Yes. Every repair includes a 30-day labor warranty and a 1-year parts warranty. If something isn’t right after we leave, call us and we’ll make it right.
Who owns Authorized Service Inc. and how long have you been in South Carolina?
Authorized Service Inc. was founded in 1974 by Kenneth Robbins, who moved from Ohio to pursue his dream. His sons later took over, and now the third generation of the Robbins family is involved. We are a family-owned, family-operated company that has been serving South Carolina for over 50 years.
Verified Customer Reviews
Roebuck, South Carolina Customer Reviews & Recent Jobs
ASI Authorized Service Inc Rated 4.5 out of 5 stars based on 4 customer reviews
We serviced a
WHIRLPOOL WASHER
Model WTW4105SW0
Near Roebuck, South Carolina 29376
Sam
Job Details:02/20/2026
Replaced basket of unit. Cycled unit through diagnostics wash. Unit did not shake or move itself out of location. Unit checks ok.
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Roebuck, South Carolina 29376
Sam
Job Details:02/10/2026
Found units valve slowly dripping water even though washing machine is off. Inspected unit. Found valve for cold side faulty. Replaced water valve from pre ID. Cycled unit through quick wash cycle. Unit filling correctly and no longer dripping. All functions pass.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Roebuck, South Carolina 29376
Sam
Job Details:02/10/2026
Found unit leaking water from cold side. Found crack in water valve. Found units control constantly draining. Will order control and valve for repair.; ordrng 1 W11603810 (Control) and 1 W11210463 (Valve) and 1 L14 (L14)
We serviced a
WHIRLPOOL WASHER
Model WTW4105SW0
Near Roebuck, South Carolina 29376
Sam
Job Details:01/29/2026
Customer stated unit shakes violently and will not progress spin. Customer stated unit walks itself out. Unit missing fluid from inner basket. Will order inner basket for repair.; ordrng 1 W11782128 (Basket) and 1 L14 (L14)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Roebuck, South Carolina 29376
Matt
Job Details:01/16/2026
Found unit giving F3E1 error repeatedly and stick in drain. Service pointer for this issue # W11766193. Replaced control and tested operation. All functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ09
Near Roebuck, South Carolina 29376
Sam
Job Details:01/16/2026
Installed parts. Cycled dispenser for ice. Unit now dispenses ice. All functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM13
Near Roebuck, South Carolina 29376
Sam
Job Details:01/08/2026
"Found unit making awful noise behind back panel and ice buildup a long top of freezer below icemaker. Inspected unit. Found units water when filling to icemaker overflowing and causing ice buildup, causing fan to make awful noise because of hitting ice. Removed ice and installed plastic tubing extension. Cycled ice maker. Icemaker now fills properly and doesnt run down back wall of freezer. Unit no longer making awful noise. All functions pass."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Roebuck, South Carolina 29376
Sam
Job Details:01/08/2026
Found glass shattered from door handle loose. Called safety safety stated they will not cover repair and to give quote to customer. Gave customer estimate of 1404.00. Customer declined. Gave safety phone number and case number to customer for further assistance.Safety Case number: 22110061
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Roebuck, South Carolina 29376
Sam
Job Details:01/08/2026
Found glass shattered from door handle loose. Called safety safety stated they will not cover repair and to give quote to customer. Gave customer estimate of 1404.00. Customer declined. Gave safety phone number and case number to customer for further assistance.Safety Case number: 22110061
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Roebuck, South Carolina 29376
Sam
Job Details:01/06/2026
Found unit draining constantly. Checked codes. Found f3e1. Pressure hose checks ok. Unit has faulty board. Replaced board per special project S153EB. Cycled unit through calibration and diagnostic test cycle. Unit no longer draining constantly. Both cycles performed perfectly. All functions pass.
Rita Tinkham
Roebuck, South Carolina
WHIRLPOOL WASHER
WTW4105SW0
The service was excellent.
The serviceman was couteous and very neat regarding his work
I will recommend ASI.
02/24/2026
Chris
Roebuck, South Carolina
WHIRLPOOL REFRIGERATOR
WRS555SIHZ09
Awesome guy! Great service. Thankful for you!
Thank you so much for your positive feedback, Christopher! We're delighted to hear that Sam provided you with awesome service. Our team is here to help anytime you need us.
01/20/2026
Roebuck, South Carolina
WHIRLPOOL REFRIGERATOR
WRMF3636RZ00
Thank you for choosing ASI Authorized Service Inc for your Whirlpool refrigerator repair. We are glad to hear that Sam was able to resolve the issue with the door and that everything is now working properly. If you have any further questions or concerns, please feel free to reach out to us.
12/10/2025
Derek
Roebuck, South Carolina
WHIRLPOOL DISHWASHER
WDP540HAMZ4
Derek is a very knowledgeable tech. Who is a pleasure to work with. He is one who seems to care about what he does and cares about the job he performs. I would absolutely recommend him to other customers.
Thank you so much for your kind words, Kevin and Tammey! We're delighted to hear that Derek provided excellent and knowledgeable service. We greatly appreciate your recommendation and look forward to assisting you and other customers in the future.