Appliance Repair Pisgah Forest North Carolina
ASI Authorized Service Inc Rated 2.3 out of 5 stars based on 3 customer reviews
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Pisgah Forest, NC 28768
Brian
Job Details:
02/06/2024
"Found F7e5 (motor unable to reach target rpm) f7e1 (basket speed sensor fault). Inspected unit and found cam not installed properly. Corrected and tested. Found unit completing but lock would not unlock. Also can feel lid latch sticking, when closing lid. Also found cam and belt squeaking. Contacted tech support and spoke to Travis. I informed him of findings and he recommended replacing the shifter (W11481722) and agreed with replacing lid Latch (W11307244). cam (W10721967) and belt (W11239857) also needed. Sr number (7738414752); ordrng 1 W11307244 (Latch) and 1 W11481722 (Shifter) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 L14 (Job code)"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Pisgah Forest, NC 28768
Brian
Job Details:
02/01/2024
"Found no saved error codes. Tested unit in auto diagnostics and unit completed without issues. Tested unit in manual diagnostics and filled unit up no drained it. Found water not draining properly l inspected and found stand pipe always has water in it, around drain line. Adjusted drain hose to where the end is not sitting in the water and tested again. Found unit functioning as designed. I informed customer that they would need to resolve issue in stand pipe, to ensure continued functioning of the machine. Customer understood."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Pisgah Forest, NC 28768
Brian
Job Details:
01/18/2024
Installed new motor and other parts. Tested and found all operations ok at this time.
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Pisgah Forest, NC 28768
Brian
Job Details:
01/09/2024
"Installed spin basket. Recalibrated and tested unit. At this time, all operations ok with no leaks detected."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Pisgah Forest, NC 28768
Brian
Job Details:
12/05/2023
"Installed new control, lid lock and capacitor l tested and found all operations ok with no leaks detected."
Carol N
Pisgah Forest, North Carolina
WHIRLPOOL REFRIGERATOR
WRX735SDBM00
Brian was very thorough with his analysis. Especially with heat, I am very appreciative of having my ice maker restored to full function with the assurance that if there were future issues with it, I can call again and have someone come out






08/25/2023
Carter
Pisgah Forest, North Carolina
WHIRLPOOL RANGE
WEE730H0DW0
Part ordered 6/6/23. $500+. Wrong part brought. Part reordered. When correct part brought 2 1/2 months later it did not fix the problem. Additional part ordered. $600+. The fault is not Brian’s and we understand supply problems. Customer representatives sympathetic and tried to move things along. Initial technician misdiagnosed the problem. 2 1/2 months, $1200, and still no oven.







08/19/2023
Levi crews
Pisgah Forest, North Carolina
MAYTAG WASHER
MVW5430MW0
He broke the valve to one of my water lines. When my wife called about it the lady that answered the phone was very rude and mocked my wife. Incredibly unhappy.

Dear Levi,
We sincerely apologize for the inconvenience caused and the rudeness displayed by our staff member. We take your feedback seriously and will address the issue internally to prevent such incidents from happening again. Please know that we are committed to providing excellent service, and we would appreciate an opportunity to make it right. Thank you for bringing this to our attention.






08/05/2023