Factory-Authorized · Family-Owned Since 1974
Appliance Repair in Mills River, North Carolina
A broken appliance in Mills River doesn’t have to mean days without a washer, refrigerator, or range. Authorized Service Inc. sends factory-trained technicians directly to your door across Mills River and North Carolina — we diagnose honestly, quote upfront, and get it done.
50+
Years in Business
4.8 ★
2,700+ Reviews
In-Home
Service Only
Factory
Authorized
Trusted Local Service
Why Mills River Chooses Authorized Service Inc.
Authorized Service Inc. is a third-generation family business based in Greer, SC — and we’ve been the factory-authorized appliance repair company for Mills River and the surrounding North Carolina area for over 50 years. Our technicians hold factory authorization from Whirlpool Corporation covering Whirlpool, KitchenAid, Maytag, Jenn-Air, Amana, and more. They arrive stocked with the parts most commonly needed so your repair gets done in one trip.
Factory-authorized by Whirlpool Corporation — Whirlpool, KitchenAid, Maytag, Jenn-Air, Amana & more
In-home service across Mills River and North Carolina — we come to you, Monday–Friday 8 AM–5 PM
Transparent, upfront pricing — full quote before any work begins
All technicians background-checked and drug-tested
Licensed, insured, and bonded for your protection
Family-owned and operated since 1974 — third generation of the Robbins family
30-day labor warranty + 1-year parts warranty on every repair
How It Works
Service in 3 Simple Steps
01
Book Online or Call
Schedule at authorizedserviceinc.com or call (800) 779-0252. We’ll confirm your Mills River appointment and send a reminder.
02
Tech Arrives & Diagnoses
A factory-trained technician comes to your Mills River home, fully equipped. We diagnose the problem completely and give you a full quote before any work begins.
03
Review Quote & Approve
You approve the quote, we fix it — and every repair is backed by a 30-day labor warranty and a 1-year parts warranty.
Frequently Asked Questions
Appliance Repair Mills River — FAQs
What appliances does Authorized Service Inc. repair?
We repair refrigerators, washers, dryers, dishwashers, ranges, cooktops, wall ovens, microwaves, ice machines, range hoods, warming drawers, garbage disposals, trash compactors, and more — all in your Mills River home.
Do you offer upfront pricing?
Yes — always. Our technician diagnoses the problem first, then gives you a complete repair quote before any work begins. You decide whether to proceed, and if you do, that quoted price is what you pay. No surprise charges, no add-ons after the fact.
Are your technicians background-checked?
Yes — all Authorized Service Inc. technicians are background-checked, drug-tested, and factory-trained before they ever enter a customer’s home. We are also licensed, insured, and bonded for your protection.
Verified Customer Reviews
Mills River, North Carolina Customer Reviews & Recent Jobs
Appliance Repair Mills River North Carolina
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Mills River, North Carolina 28759
Brian
Job Details:
07/13/2026
Installed new spin basket. Calibrated and tested unit observing for leaks and proper functions. At this time. All operations ok with no leaks detected.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Mills River, North Carolina 28759
Brian
Job Details:
07/13/2026
Installed new spin basket. Calibrated and tested unit observing for leaks and proper functions. At this time. All operations ok with no leaks detected.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Mills River, North Carolina 28759
Matt
Job Details:
06/24/2026
Customer stated the fresh food section never cooled down. Put gauges on the unit and ran test 40. Step 4 -24 low side and 150 high side. Step 5 150 high side and 0 low side. There is a blockage in the cap tube somewhere between the three way valve and the fresh food evaporator. Cut the cap tube at both ends and blew it out thourhly with nitrogen. Soldered both ends back in. Pressure tested with nitrogen. No drop in pressure. Pulled a vacuum. Weighed in r600a charge. Ran test 40 again. Both evaporator frosted in test. Checks o.k
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Mills River, North Carolina 28759
Matt
Job Details:
06/24/2026
Customer stated the fresh food section never cooled down. Put gauges on the unit and ran test 40. Step 4 -24 low side and 150 high side. Step 5 150 high side and 0 low side. There is a blockage in the cap tube somewhere between the three way valve and the fresh food evaporator. Cut the cap tube at both ends and blew it out thourhly with nitrogen. Soldered both ends back in. Pressure tested with nitrogen. No drop in pressure. Pulled a vacuum. Weighed in r600a charge. Ran test 40 again. Both evaporator frosted in test. Checks o.k
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Mills River, North Carolina 28759
Brian
Job Details:
06/18/2026
Found f0e5 (off balance load). Tested unit in diagnostic and found unit shaking more than it should. Unit is level and level legs and suspension are ok. Found some holes on spin basket not punched through all the way. Found service pointer regarding this issue. New Spin basket (W11172199) is needed. ; ordrng 1 W11172199 (Spin basket) and 1 L14 (Job code)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Mills River, North Carolina 28759
Kari
Job Details:
06/17/2026
Installed parts pulled vacuum and filled with R600a. Checked for leaks no leaks detected. Unit checks ok KAN1SMAL2
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM13
Near Mills River, North Carolina 28759
Brian
Job Details:
06/16/2026
"Found unit temps ok. Test cycled ice maker and found motor running loudly and ice maker getting stuck halfway through cycle. Installed new Ice maker (W11700250) and tested. At this time, all operations ok with no leaks detected. Did not move unit."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Mills River, North Carolina 28759
Brian
Job Details:
06/05/2026
"Found start button not responding. Entered diagnostic and found f2e1 (control failure) new Control (W11683480) needed. Installed new control. Tested unit and found all operations ok at this time, with no leaks detected. Did not move unit."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Mills River, North Carolina 28759
Brian
Job Details:
06/05/2026
Found unit room temperature when I arrived. Found compressor and all fans running. Sealed system repairs needed. Found sealed system repair covered by manufacturer. R600a. Ff evaporator (W11567406) coupler (W11504450) coupler (W11506619) freezer evaporator (W11565768) coupler (W11506620) coupler (W11506620) compressor (W11578205) coupler (W11504431) coupler (W11504415) coupler (W11506621) coupler (W11506635) 3 way valve (W11574310) coupler (W11506625) coupler (W11506625) coupler (W11504445) and dye drier (WPW10143759) needed. Collected 150 for service call. ; ordrng 1 W11567406 (Ff evaporator) and 1 W11504450 (Coupler) and 1 W11506619 (Coupler) and 1 W11565768 (Freezer evaporator) and 1 W11506620 (Coupler) and 1 W11506620 (Coupler) and 1 W11578205 (Compressor) and 1 W11504431 (Coupler) and 1 W11504415 (Coupler) and 1 W11506621 (Coupler) and 1 W11506635 (Coupler) and 1 WPW10143759 (Dye drier) and 1 X20 (Job code) and 1 Sealedsystemtech (Sealed system tech) and 1 W11574310 (3way valve) and 1 W11506625 (Coupler) and 1 W11506625 (Coupler) and 1 W11504445 (Coupler)
We serviced a
WHIRLPOOL DRYER
Model WED7120HC3
Near Mills River, North Carolina 28704
Brian
Job Details:
06/05/2026
Installed new heating element. Tested unit and found all operations ok at this time.
Mark Lyons
Mills River, North Carolina
WHIRLPOOL WASHER
WTW4855HW3
Brian is always punctual, pleasant and has a great personality. I hope Brian services all of our appliances
Thank you for your kind review, Mark! We are delighted to hear that Brian provided you with excellent service. We'll make sure to pass along your compliments to him. If you ever need assistance with your appliances again, we look forward to helping you.
07/18/2026
Alexandria Pasqualino
Mills River, North Carolina
WHIRLPOOL WASHER
WTW4816FW3
Brian was such a well mannered gentleman! He was very kind, informative and he swapped out the parts on my washer before I could blink. He’s definitely an asset to the company! Fabulous service, 5 Stars for Brian! ✨
Thank you so much for your wonderful review, Alexandria! We are thrilled to hear that Brian provided excellent service for your washer. We are lucky to have him on our team. Have a great day!
10/18/2025
Mills River, North Carolina
WHIRLPOOL WASHER
WFW5620HW3
Brian's knowledge of the appliance, experience with the appliance, and his communication expertise in making customer aware of problems and steps to correct problems all with patience and caring attitude was greatly appreciated by this customer.
Thank you for your kind words, Patricia! We are delighted to hear that Brian provided you with exceptional service and made sure to address all your concerns with patience and care. We appreciate your feedback and look forward to assisting you with any future appliance needs.
03/16/2025
Mills River, North Carolina
KITCHENAID REFRIGERATOR
KRMF706ESS05
Thank you for sharing your feedback, David! We're glad to hear that Brian provided a thorough service for your KITCHENAID REFRIGERATOR KRMF706ESS05 and resolved the issues efficiently. If you have any further questions or concerns, please don't hesitate to reach out.
06/30/2024
Brian
Mills River, North Carolina
MAYTAG WASHER
MHW5630HW3
Brian was careful, knowledgeable, thorough and honest.
Thank you for your kind words, Terri! We are glad Brian could provide you with excellent service. We appreciate your feedback!
06/28/2024
Mills River, North Carolina
JENN-AIR OVEN
JJW2827LL00
Professional, knowledgeable and experienced. Excellent service!
Thank you, Ginger Seay! We are thrilled to hear you had a great experience with Brian Mazzola servicing your JENN-AIR oven. We appreciate your kind words and are here for any future needs you may have.
06/15/2024
Mills River, North Carolina
WHIRLPOOL REFRIGERATOR
GB2FHDXWQ05
Brian was very good. But when I had made an appt. For Sept 14. Then got a call from you saying I never had that appt. Then you made me wait 2 more weeks for service.
Dear Prajka, thank you for your feedback. We apologize for any confusion regarding your appointment and sincerely apologize for the delay in service. We appreciate your patience and are glad to hear that Brian provided excellent service. If there's anything else we can assist you with, please don't hesitate to let us know.
11/14/2023