Factory-Authorized · Family-Owned Since 1974
Appliance Repair in Maggie Valley, North Carolina
From refrigerators and washers to ranges, dishwashers, and ice machines — Authorized Service Inc. repairs them all in Maggie Valley, North Carolina. We’re a third-generation family business, factory-authorized, and committed to earning your trust on every call.
50+
Years in Business
4.8 ★
2,700+ Reviews
In-Home
Service Only
Factory
Authorized
Trusted Local Service
Why Maggie Valley Chooses Authorized Service Inc.
Authorized Service Inc. is a third-generation family business based in Greer, SC — and we’ve been the factory-authorized appliance repair company for Maggie Valley and the surrounding North Carolina area for over 50 years. Our technicians hold factory authorization from Whirlpool Corporation covering Whirlpool, KitchenAid, Maytag, Jenn-Air, Amana, and more. They arrive stocked with the parts most commonly needed so your repair gets done in one trip.
Factory-authorized by Whirlpool Corporation — Whirlpool, KitchenAid, Maytag, Jenn-Air, Amana & more
In-home service across Maggie Valley and North Carolina — we come to you, Monday–Friday 8 AM–5 PM
Transparent, upfront pricing — full quote before any work begins
All technicians background-checked and drug-tested
Licensed, insured, and bonded for your protection
Family-owned and operated since 1974 — third generation of the Robbins family
30-day labor warranty + 1-year parts warranty on every repair
How It Works
Service in 3 Simple Steps
01
Book Online or Call
Schedule at authorizedserviceinc.com or call (800) 779-0252. We’ll confirm your Maggie Valley appointment and send a reminder.
02
Tech Arrives & Diagnoses
A factory-trained technician comes to your Maggie Valley home, fully equipped. We diagnose the problem completely and give you a full quote before any work begins.
03
Review Quote & Approve
You approve the quote, we fix it — and every repair is backed by a 30-day labor warranty and a 1-year parts warranty.
Frequently Asked Questions
Appliance Repair Maggie Valley — FAQs
Is it worth repairing or should I replace my appliance?
The general rule of thumb: if the repair costs less than 50% of what a comparable replacement would cost and the appliance is under 10–12 years old, repair is almost always the smarter financial choice. Our technicians give you an honest assessment before any work begins.
Do you offer a warranty on repairs?
Yes. Every repair includes a 30-day labor warranty and a 1-year parts warranty. If something isn’t right after we leave, call us and we’ll make it right.
Who owns Authorized Service Inc. and how long have you been in North Carolina?
Authorized Service Inc. was founded in 1974 by Kenneth Robbins, who moved from Ohio to pursue his dream. His sons later took over, and now the third generation of the Robbins family is involved. We are a family-owned, family-operated company that has been serving North Carolina for over 50 years.
Verified Customer Reviews
Maggie Valley, North Carolina Customer Reviews & Recent Jobs
Appliance Repair Maggie Valley North Carolina
We serviced a
AMANA OVEN
Model ACR4303MFW
Near Maggie Valley, North Carolina 28751
Kari
Job Details:
07/23/2026
"Took quick pics, found unit showing F6E1 oven sensor error. Pulled unit out. Found sensor resistance all over the place and wont settle on a single number. Installed new sensor. Ran bake to 350 and found an average temp of 347.5 after averaging 6 temps. Unit checks ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAW03
Near Maggie Valley, North Carolina 28751
Kari
Job Details:
07/02/2026
"Took quick pics, found unit not cooling ff but freezer is 56. Found the evap is not cold but the fz evap has a full frost pattern. Took both compartments apart. And ran test 4. Found both fans work and both compartments have a full frost pattern. Took thermistor resistance in ff compartment at 56 degrees they read at 4.3 and I put them both in ice water at 38degrees and they both check at 7.4kohms which is in range. Called techline spoke with Liam, gave him a history of what has happened and what I found today and he said the logic for the cooling is stored in ui. Found ui is on BO. Customer is going to buy a new fridge"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAW03
Near Maggie Valley, North Carolina 28751
Kari
Job Details:
07/02/2026
"Took quick pics, found unit not cooling ff but freezer is 56. Found the evap is not cold but the fz evap has a full frost pattern. Took both compartments apart. And ran test 4. Found both fans work and both compartments have a full frost pattern. Took thermistor resistance in ff compartment at 56 degrees they read at 4.3 and I put them both in ice water at 38degrees and they both check at 7.4kohms which is in range. Called techline spoke with Liam, gave him a history of what has happened and what I found today and he said the logic for the cooling is stored in ui. Found ui is on BO. Customer is going to buy a new fridge"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Maggie Valley, North Carolina 28751
Kari
Job Details:
06/30/2026
"Took quick pics, found unit showing 8-1 long fill and unit is on a well system. Found cold valve full of sediment. Installed new valve. Ran diagnostic cycle. Unit checks ok"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Maggie Valley, North Carolina 28751
Kari
Job Details:
06/30/2026
"Took quick pics, found unit showing 8-1 long fill and unit is on a well system. Found cold valve full of sediment. Installed new valve. Ran diagnostic cycle. Unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAW03
Near Maggie Valley, North Carolina 28751
Kari
Job Details:
06/11/2026
"Took quick pics, found unit fz silver and warm and the ff is iced over on evap and cooling but not cold. Cleared ice and ran test 4 found unit does cool both sections and run both fans after I left cust texted me that freezer never started working need parts for repair. Rescheduled for 6/23 AM; ordrng 1 WPW10589837 (Control) and 1 W10633627 (Fan) and 1 N15 (Job code)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHB09
Near Maggie Valley, North Carolina 28751
Kari
Job Details:
05/19/2026
Installed parts unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHB09
Near Maggie Valley, North Carolina 28751
Kari
Job Details:
05/12/2026
"Took quick pics, found unit not making ice again. Found the motor just runs constantly and never calls for water. Also found valve resistance OL. Damper in icebox is also noisy need parts for repair. ; ordrng 1 WPW10196393 (Damper) and 1 W11692161 (Imk) and 1 W11548535 (Valve) and 1 L14 (Job code)"
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HZ02
Near Maggie Valley, North Carolina 28751
Kari
Job Details:
04/30/2026
Installed parts unit checks ok
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ2
Near Maggie Valley, North Carolina 28751
Kari
Job Details:
04/28/2026
Installed parts. Unit checks ok
Maggie Valley, North Carolina
WHIRLPOOL REFRIGERATOR
WRF989SDAW03
Kari is THE BEST repair person I’ve ever had! She is so knowledgeable and friendly! She worked SO HARD to find my latest refrigerator problems. I would recommend her HIGHLY!
Thank you Kari!!!!
Thank you, Deborah, for your kind words about Kari! We are delighted to hear about your positive experience with her and will make sure to pass on your praise. Thank you for recommending ASI Authorized Service Inc!
07/18/2026
Jennifer
Maggie Valley, North Carolina
WHIRLPOOL REFRIGERATOR
WRX735SDHB09
Kari truly cares! She is very professional and personable.
Thank you so much for your kind words, Jennifer! We're delighted to hear that Kari provided you with professional and personable service. We're here for you anytime you need assistance.
05/26/2026
Deb
Maggie Valley, North Carolina
AMANA WASHER
NTW4516FW4
Kari was polite and fixed my machine very quickly.
Thanks!
Thank you for your kind words, Deborah! We're glad Kari was able to fix your machine quickly and you're satisfied with the service. If you need any further assistance, please don't hesitate to reach out.
04/24/2026
Maggie Valley, North Carolina
WHIRLPOOL ICE MACHINE
WUI75X15HZ
Thank you so much for your positive feedback, Steve! We are delighted to hear that Kari was able to efficiently diagnose and repair your Whirlpool ice machine. We appreciate your business and look forward to serving you again in the future.
03/11/2026
Maggie Valley, North Carolina
WHIRLPOOL REFRIGERATOR
WRF989SDAW03
This is the second time we have had the opportunity of having Kari come out on a repair of our refrigerator. SHE IS AMAZING!! Very knowledgeable and so thorough in the entire process!
I would HIGHLY recommend her to anyone!
Thank you so much for your kind words, Deborah! We are delighted to hear that Kari provided such excellent service. We truly appreciate your recommendation and look forward to serving you again in the future.
10/21/2025
Pschroeder1
Maggie Valley, North Carolina
WHIRLPOOL WASHER
WFW92HEFW0
Kari was on time, friendly efficient and she solved the problem.
Thank you, Margaret, for your kind review of Kari's service! We're pleased to hear that Kari was able to solve the problem efficiently for you. If you ever need further assistance, please don't hesitate to reach out.
07/17/2025
Stephanie Hoogerwerf
Maggie Valley, North Carolina
WHIRLPOOL WASHER
WTW4816FW3
Kari is the best! She resolved the issue very quickly and efficiently, and the washer is working great! Thank you so much!
Thank you Stephanie for your kind words! We're so glad Kari could fix the issue with your washer efficiently. We appreciate your feedback and are here to help with any future appliance needs you may have.
06/23/2025
Suewilson
Maggie Valley, North Carolina
WHIRLPOOL REFRIGERATOR
WRT311FZDW06
Pros:friendly, professional, knowledgeable tech
Cons: had to wait several days before could come out to service refrigerator
Thank you for sharing your feedback, Susanna! We appreciate your kind words about our friendly, professional, and knowledgeable technician. We apologize for any inconvenience caused by the wait time for service and will strive to improve our scheduling process in the future. Feel free to reach out if you need further assistance.
12/21/2024
Maggie Valley, North Carolina
WHIRLPOOL DRYER
WED6150PB0
Kari has been a great resource to us. Always taking the time to keep her work spot clean- I appreciate that! I know she’s done what it takes to help.
Thank you so much for your kind words, Alicia! We're thrilled to hear that Kari provided excellent service and went above and beyond to keep her work area clean. We appreciate your feedback and your business!
08/09/2024
Maggie Valley, North Carolina
WHIRLPOOL REFRIGERATOR
WRF989SDAW03
Kari was wonderful! Called ahead and arrived promptly.
Couldn’t ask for a better technician! She was very knowledgeable and offered help with our questions. I would highly recommend her to anyone!! Thank you Kari!!
Thank you for your kind words, Deborah! We're thrilled to hear about your positive experience with Kari. We appreciate your recommendation and will make sure to pass along your feedback. Please don't hesitate to reach out if you need any further assistance.
06/13/2024