Factory-Authorized · Family-Owned Since 1974
Appliance Repair in Maggie Valley, North Carolina
From refrigerators and washers to ranges, dishwashers, and ice machines — Authorized Service Inc. repairs them all in Maggie Valley, North Carolina. We’re a third-generation family business, factory-authorized, and committed to earning your trust on every call.
50+
Years in Business
4.8 ★
2,700+ Reviews
In-Home
Service Only
Factory
Authorized
Trusted Local Service
Why Maggie Valley Chooses Authorized Service Inc.
Authorized Service Inc. is a third-generation family business based in Greer, SC — and we’ve been the factory-authorized appliance repair company for Maggie Valley and the surrounding North Carolina area for over 50 years. Our technicians hold factory authorization from Whirlpool Corporation covering Whirlpool, KitchenAid, Maytag, Jenn-Air, Amana, and more. They arrive stocked with the parts most commonly needed so your repair gets done in one trip.
Factory-authorized by Whirlpool Corporation — Whirlpool, KitchenAid, Maytag, Jenn-Air, Amana & more
In-home service across Maggie Valley and North Carolina — we come to you, Monday–Friday 8 AM–5 PM
Transparent, upfront pricing — full quote before any work begins
All technicians background-checked and drug-tested
Licensed, insured, and bonded for your protection
Family-owned and operated since 1974 — third generation of the Robbins family
30-day labor warranty + 1-year parts warranty on every repair
How It Works
Service in 3 Simple Steps
01
Book Online or Call
Schedule at authorizedserviceinc.com or call (800) 779-0252. We’ll confirm your Maggie Valley appointment and send a reminder.
02
Tech Arrives & Diagnoses
A factory-trained technician comes to your Maggie Valley home, fully equipped. We diagnose the problem completely and give you a full quote before any work begins.
03
Review Quote & Approve
You approve the quote, we fix it — and every repair is backed by a 30-day labor warranty and a 1-year parts warranty.
Frequently Asked Questions
Appliance Repair Maggie Valley — FAQs
Is it worth repairing or should I replace my appliance?
The general rule of thumb: if the repair costs less than 50% of what a comparable replacement would cost and the appliance is under 10–12 years old, repair is almost always the smarter financial choice. Our technicians give you an honest assessment before any work begins.
Do you offer a warranty on repairs?
Yes. Every repair includes a 30-day labor warranty and a 1-year parts warranty. If something isn’t right after we leave, call us and we’ll make it right.
Who owns Authorized Service Inc. and how long have you been in North Carolina?
Authorized Service Inc. was founded in 1974 by Kenneth Robbins, who moved from Ohio to pursue his dream. His sons later took over, and now the third generation of the Robbins family is involved. We are a family-owned, family-operated company that has been serving North Carolina for over 50 years.
Verified Customer Reviews
Maggie Valley, North Carolina Customer Reviews & Recent Jobs
Appliance Repair Maggie Valley North Carolina
ASI Authorized Service Inc Rated 5.0 out of 5 stars based on 12 customer reviews
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHB09
Near Maggie Valley, North Carolina 28751
Kari
Job Details:
05/12/2026
"Took quick pics, found unit not making ice again. Found the motor just runs constantly and never calls for water. Also found valve resistance OL. Damper in icebox is also noisy need parts for repair. ; ordrng 1 WPW10196393 (Damper) and 1 W11692161 (Imk) and 1 W11548535 (Valve) and 1 L14 (Job code)"
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HZ02
Near Maggie Valley, North Carolina 28751
Kari
Job Details:
04/30/2026
Installed parts unit checks ok
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ2
Near Maggie Valley, North Carolina 28751
Kari
Job Details:
04/28/2026
Installed parts. Unit checks ok
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HZ02
Near Maggie Valley, North Carolina 28751
Kari
Job Details:
04/23/2026
Found today since I was here last the ice has gotten thicker but the ice is in clumps and its all wet at the back. Found unit not draining water. Installed recirculating pump and valve. Found 12acv to drain pump and pump showing 3.4 ohms but impeller will not spin and isnt humming. Need drain pump for complete repair. ; ordrng 1 W11542868 (Pump) and 1 Q16 (Job code) and 1 Canwegetthisorderedandtrytoschedulefor4/30
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ2
Near Maggie Valley, North Carolina 28751
Kari
Job Details:
04/21/2026
"Took quick pics, found units coin slide was sticuck in with quarters and Bobby pins. Took slide out and removed quarters and pins. Found it is bent and the fingers are out of place causing it not to hit the start switch or slide in all the way. Need parts for repair. ; ordrng 1 W11126319 (Coin slide) and 1 J13 (Job code) and 1 JoelookslikeOFhasone and 1 IrescheduledforTuesday4/28"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Maggie Valley, North Carolina 28751
Kari
Job Details:
04/21/2026
"Took quick pics, found unit running in a safety loop. Found control has 1-1 internal board error and 3-1 pressure sensor error. Cleared codes and as soon as I turned knob it started safety loop again. When that finished I checked pressure hose for kinks or blockages and it is open and clear. I put into diagnostic cycle and it ran that and finished, immediately when it was done got stuck back into safety loop And repeats the 1-1 and 3-1 codes. Installed control unit checks ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Maggie Valley, North Carolina 28751
Kari
Job Details:
04/16/2026
"Took quick pics, found unit running in a safety loop. Found control has 1-1 internal board error and 3-1 pressure sensor error. Cleared codes and as soon as I turned knob it started safety loop again. When that finished I checked pressure hose for kinks or blockages and it is open and clear. I put into diagnostic cycle and it ran that and finished, immediately when it was done got stuck back into safety loop And repeats the 1-1 and 3-1 codes. Installed control unit checks ok. Control has 1 y part warranty"
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HZ02
Near Maggie Valley, North Carolina 28751
Kari
Job Details:
04/07/2026
"Took quick pics, found unit is making ice now but the sheets are paper thin. Changed thickness to 6 blinks which should be thickest setting and let it run until it dropped slab onto grid. Found the sheet is still paper thin, spoke with Ma and he said if water flow is too low it can cause then ice. Need to replace recirculating pump and water valve due to water flow being too low ; ordrng 1 S17 (Job code) and 1 W10881366 (Valve) and 1 W11542867 (Recirculating pump) and 1 Drivetime (Drive time)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHB09
Near Maggie Valley, North Carolina 28751
Kari
Job Details:
03/03/2026
"Took quick pics, found unit not making ice. Found icemaker cycles but doesnt fill found valve with open resistance. Installed new valve unit checks ok ; used 1 W11548535 (Valve) from stock"
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HZ
Near Maggie Valley, North Carolina 28751
Kari
Job Details:
03/03/2026
"Took quick pics, found unit made ice that touched the grid then it stopped completely found the unit flashes 4 times on bin thermistor test in diagnostics, meaning thermistor is showing shorted. Installed new bin thermistor and ran diagnostics all functions completed. Ran regular cycle with max ice and waited until a spiral of ice started to form. Unit checks ok"
Deb
Maggie Valley, North Carolina
AMANA WASHER
NTW4516FW4
Kari was polite and fixed my machine very quickly.
Thanks!
04/24/2026
Maggie Valley, North Carolina
WHIRLPOOL ICE MACHINE
WUI75X15HZ
Thank you so much for your positive feedback, Steve! We are delighted to hear that Kari was able to efficiently diagnose and repair your Whirlpool ice machine. We appreciate your business and look forward to serving you again in the future.
03/11/2026
Maggie Valley, North Carolina
WHIRLPOOL REFRIGERATOR
WRF989SDAW03
This is the second time we have had the opportunity of having Kari come out on a repair of our refrigerator. SHE IS AMAZING!! Very knowledgeable and so thorough in the entire process!
I would HIGHLY recommend her to anyone!
Thank you so much for your kind words, Deborah! We are delighted to hear that Kari provided such excellent service. We truly appreciate your recommendation and look forward to serving you again in the future.
10/21/2025
Pschroeder1
Maggie Valley, North Carolina
WHIRLPOOL WASHER
WFW92HEFW0
Kari was on time, friendly efficient and she solved the problem.
Thank you, Margaret, for your kind review of Kari's service! We're pleased to hear that Kari was able to solve the problem efficiently for you. If you ever need further assistance, please don't hesitate to reach out.
07/17/2025
Stephanie Hoogerwerf
Maggie Valley, North Carolina
WHIRLPOOL WASHER
WTW4816FW3
Kari is the best! She resolved the issue very quickly and efficiently, and the washer is working great! Thank you so much!
Thank you Stephanie for your kind words! We're so glad Kari could fix the issue with your washer efficiently. We appreciate your feedback and are here to help with any future appliance needs you may have.
06/23/2025
Suewilson
Maggie Valley, North Carolina
WHIRLPOOL REFRIGERATOR
WRT311FZDW06
Pros:friendly, professional, knowledgeable tech
Cons: had to wait several days before could come out to service refrigerator
Thank you for sharing your feedback, Susanna! We appreciate your kind words about our friendly, professional, and knowledgeable technician. We apologize for any inconvenience caused by the wait time for service and will strive to improve our scheduling process in the future. Feel free to reach out if you need further assistance.
12/21/2024
Maggie Valley, North Carolina
WHIRLPOOL DRYER
WED6150PB0
Kari has been a great resource to us. Always taking the time to keep her work spot clean- I appreciate that! I know she’s done what it takes to help.
Thank you so much for your kind words, Alicia! We're thrilled to hear that Kari provided excellent service and went above and beyond to keep her work area clean. We appreciate your feedback and your business!
08/09/2024
Maggie Valley, North Carolina
WHIRLPOOL REFRIGERATOR
WRF989SDAW03
Kari was wonderful! Called ahead and arrived promptly.
Couldn’t ask for a better technician! She was very knowledgeable and offered help with our questions. I would highly recommend her to anyone!! Thank you Kari!!
Thank you for your kind words, Deborah! We're thrilled to hear about your positive experience with Kari. We appreciate your recommendation and will make sure to pass along your feedback. Please don't hesitate to reach out if you need any further assistance.
06/13/2024
Keith
Maggie Valley, North Carolina
MAYTAG DISHWASHER
MDB4949SKZ2
Thank you, Keith, for sharing your experience with us! We're glad Kari was able to quickly identify and resolve the issue with your Maytag dishwasher. If you have any more concerns or need further assistance in the future, please don't hesitate to reach out.
04/18/2024
Dave B
Maggie Valley, North Carolina
WHIRLPOOL REFRIGERATOR
WRS571CIHZ00
My technician quickly diagnosed the issue, ordered the part and replaced it. She was on time and called before she came. I’m very satisfied with the service.
Thank you, David, for your positive feedback! We are delighted to hear that your technician provided prompt service and met your expectations. We appreciate your business and look forward to assisting you in the future.
02/22/2024