Appliance Repair Leicester North Carolina

ASI Authorized Service Inc Rated 5.0 out of 5 stars based on 13 customer reviews

We serviced a
WHIRLPOOL MICROWAVE
Model WMMS3130RW
Near Leicester, NC 28748
Kari
Job Details: 02/12/2025
"Took quick pics, found unit working fine but there is no turntable off option on this one and the customer wants to use 9x13 Pyrex dishes in it. Advised cust take TT coupler out and put plate back in and use it that way since you cant turn off turntable. Unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Leicester, NC 28748
Kari
Job Details: 01/14/2025
Installed control. Took evap panel off and plugged unit in and put into diagnostics. Found heater getting hot and 120v to heater. Found 5DCV from control to thermistor. Unit checks ok collected balance via check of $371.20 and had RH send receipts to customer in mail so they can send it to contract company for reimbursement
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKB3
Near Leicester, NC 28748
Kari
Job Details: 01/14/2025
Installed parts unit checks ok
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Leicester, NC 28748
Kari
Job Details: 01/14/2025
"Took quick pics, found unit showing no codes. Customer states water wouldnt stop running into basket and she pressed and held start button and unit wouldnt shut off so she unplugged it. Let it sit for a bit, plugged it back in, ran a drain and spin, and that completed as normal. She ran a normal cycle after that and everything ran normal and has he has had no issues since then. I ran diagnostic cycle and recalibration cycle. Both completed as normal. Unplugged unit and checked resistance to valves and drain pump, motor and shifter all check ok. Found pressure hose a bit loose, corrected howre so its now tight on port. Called safety team and waited 12 minutes, nobody answered and having to wait longer than that in a customers house is unreasonable."
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017AW0
Near Leicester, NC 28748
Kari
Job Details: 12/06/2024
"Took quick pics, found units turntable will run with the door open and it will also sometimes run the fan. Tested door switches and found monitor to have incorrect resistance would need switches for repair. Gave cust est of $241.68. Cust is going to by a new one"
Elise
Leicester, North Carolina
MAYTAG DISHWASHER
MDB4949SKZ3
Kari was great - really went above and beyond to keep the space clean which was really appreciated, and was able to diagnose and fix the problem very quickly. She clearly knows her stuff and was super helpful. Thanks !
Thank you for sharing your positive experience with Kari! We are thrilled to hear that she provided exceptional service and left a lasting impression. We will make sure to pass along your kind words to Kari. Thank you for choosing ASI Authorized Service Inc!
08/16/2024
Adams/WhisperMountain
Leicester, North Carolina
KITCHENAID MICROWAVE
KOCE500ESS22
Kari was excellent and efficient. However, she was working with an extremely poor Whirlpool/KitchenAid parts department and it took 2 months to get either the right parts or parts that were not broken. Not her fault. She did her job well and we were pleased with her. Very disappointed with our appliance manufacturer however.
Thank you for your feedback, Luann. We appreciate your understanding of Kari's excellent service despite the parts delay. We strive to provide the best experience possible and will work with Whirlpool/KitchenAid to improve part availability for future cases.
07/12/2024
Angie Fisher
Leicester, North Carolina
WHIRLPOOL WASHER
WTW6157PB0
Thank you so much for the positive feedback, Angie! We're glad we could quickly diagnose and resolve the issue with your Whirlpool washer. If you ever need assistance again, don't hesitate to reach out!
04/10/2024
Cat
Leicester, North Carolina
WHIRLPOOL COOKTOP
AGG222VDW6
Kari was Great!! She fixed the problem that 2 other service people didn’t even recognize as the problem! Hooray! She was very communicative and professional. Thanks, Kari. Office staff was helpful too.
Thank you for your kind words, Cat Finks! We're thrilled to hear that Kari was able to fix your problem and provide excellent service. We pride ourselves on our communication and professionalism, and we're glad you had a positive experience with our office staff as well. Thank you for choosing ASI Authorized Service Inc!
12/29/2023
Robert Wise
Leicester, North Carolina
WHIRLPOOL STACKED LAUNDRY
WET4024HW0
Kari was amazing. She was on time, quickly diagnosed the problem and fixed it. Kari also made sure no mess was left in the house. She also answered all of my question. Great job!
Thank you, Robert, for your wonderful review! We are delighted to hear that Kari provided exceptional service by promptly diagnosing and resolving the issue with your Whirlpool stacked laundry. It's great to know that she also ensured there was no mess left behind and addressed all of your questions. We appreciate your kind words and are happy to have met your expectations. Have a fantastic day!
12/12/2023