Factory-Authorized · Family-Owned Since 1974

Appliance Repair in Laurel Park, North Carolina

For homeowners in Laurel Park, North Carolina, Authorized Service Inc. is the name neighbors have relied on for over half a century. We bring factory-trained expertise directly to your home — no drop-off, no guesswork, no surprise charges.

50+
Years in Business
4.8 ★
2,700+ Reviews
In-Home
Service Only
Factory
Authorized
Trusted Local Service

Why Laurel Park Chooses Authorized Service Inc.

Authorized Service Inc. is a third-generation family business based in Greer, SC — and we’ve been the factory-authorized appliance repair company for Laurel Park and the surrounding North Carolina area for over 50 years. Our technicians hold factory authorization from Whirlpool Corporation covering Whirlpool, KitchenAid, Maytag, Jenn-Air, Amana, and more. They arrive stocked with the parts most commonly needed so your repair gets done in one trip.

50+ years serving North Carolina communities — trusted, proven, family-owned
Factory authorization from Whirlpool Corporation for warranty and out-of-warranty repairs
Technicians arrive stocked — most repairs completed on the first visit
Every technician is background-checked, drug-tested, and factory-trained
In-home service throughout Laurel Park and surrounding areas
Honest assessment before any work begins — no pressure, no surprises
All repairs backed by a workmanship guarantee
How It Works

Service in 3 Simple Steps

01
Book Online or Call

Schedule at authorizedserviceinc.com or call (800) 779-0252. We’ll confirm your Laurel Park appointment and send a reminder.

02
Tech Arrives & Diagnoses

A factory-trained technician comes to your Laurel Park home, fully equipped. We diagnose the problem completely and give you a full quote before any work begins.

03
Review Quote & Approve

You approve the quote, we fix it — and every repair is backed by a 30-day labor warranty and a 1-year parts warranty.

Frequently Asked Questions

Appliance Repair Laurel Park — FAQs

Is it worth repairing or should I replace my appliance?
The general rule of thumb: if the repair costs less than 50% of what a comparable replacement would cost and the appliance is under 10–12 years old, repair is almost always the smarter financial choice. Our technicians give you an honest assessment before any work begins.
Do you offer a warranty on repairs?
Yes. Every repair includes a 30-day labor warranty and a 1-year parts warranty. If something isn’t right after we leave, call us and we’ll make it right.
Who owns Authorized Service Inc. and how long have you been in North Carolina?
Authorized Service Inc. was founded in 1974 by Kenneth Robbins, who moved from Ohio to pursue his dream. His sons later took over, and now the third generation of the Robbins family is involved. We are a family-owned, family-operated company that has been serving North Carolina for over 50 years.
Verified Customer Reviews

Laurel Park, North Carolina Customer Reviews & Recent Jobs

See All Reviews →

Appliance Repair Laurel Park North Carolina

ASI Authorized Service Inc Rated 4.8 out of 5 stars based on 5 customer reviews

We serviced a
WHIRLPOOL RANGE
Model WEE515S0LZ3
Near Laurel Park, North Carolina 28739
Brian
Job Details: 04/06/2026
Do us inner glass skewed between outer panels. Adjusted corrected and tested. Found all operations ok at this time. Did not move unit.
We serviced a
KITCHENAID DISHWASHER
Model KDTS424SPS0
Near Laurel Park, North Carolina 28739
Brian
Job Details: 01/09/2026
"Found unit off at breaker when I arrived. Turned unit in at breaker and entered diagnostic. Unit started and then lost power. Inspected and found connection at terminal box loose. Reconnected properly and found unit now getting proper voltage. Also found evidence of water in drip tray. Removed water and tested unit multiple times. Found no leaks at this time. Customer is using cascade. I recommended customer switch detergents. Customer understands. At this time, all operations ok with no leaks detected."
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS3
Near Laurel Park, North Carolina 28739
Brian
Job Details: 01/07/2026
"Installed new heater. Tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected."
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS3
Near Laurel Park, North Carolina 28739
Brian
Job Details: 12/29/2025
Found plastic melted onto heating element. Attempted to remove and found element damaged. All other functions ok. New element (W11537778) needed. ; ordrng 1 W11537778 (Element) and 1 L14 (Job code)
We serviced a
WHIRLPOOL WASHER
Model WTW5020SW0
Near Laurel Park, North Carolina 28739
Brian
Job Details: 11/20/2025
"Found f9e1 (off balance load). Tested unit and found water entering unit ok. Unit completed cycle without issues. Set unit to towels and found no settings selected. Set to hot, deep fill and extra rinse. Let unit fill and get to wash. Unit filled with proper amount of water. Canceled cycle and re set to towels. Found previous setting back on display. Informed customer that unit will remember previous settings as last time used on same cycle. Customer understands. At this time, all operations ok, with no leaks detected. Did not move unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSN608EPA01
Near Laurel Park, North Carolina 28739
Brian
Job Details: 10/23/2025
Installed all new led lights. Found all operations ok at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSN608EPA01
Near Laurel Park, North Carolina 28739
Brian
Job Details: 10/23/2025
Installed all new led lights. Found all operations ok at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSN608EPA01
Near Laurel Park, North Carolina 28739
Brian
Job Details: 10/16/2025
Found freezer lights out. Found service pointer regarding this issue. 4 (w11632139) led kits needed. ; ordrng 1 L14 (Job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSN608EPA01
Near Laurel Park, North Carolina 28739
Brian
Job Details: 10/16/2025
Found freezer lights out. Found service pointer regarding this issue. 4 (w11632139) led kits needed. ; ordrng 1 L14 (Job code)
We serviced a
KITCHEN AID OVEN
Model KSDB900ESS4
Near Laurel Park, North Carolina 28739
Brian
Job Details: 09/29/2025
Tested and found bake element not heating. Inspected and found bake element bad. New Bake element (W10779716) needed. Quoted customer 397.31. Customer wished to proceed with repairs. Collected total. ; ordrng 1 W10779716 (Element) and 1 L14 (Job code)
Laurel Park, North Carolina
WHIRLPOOL WASHER
WTW5020SW0
Brian was very professional, explained what he was checking, how he was checking and what he was looking for to diagnose the issue with my washer. He was very patient with me and an excellent technician!
Thank you so much for your kind words, Joel! We are thrilled to hear that Brian provided you with excellent service and took the time to explain the diagnostic process. We will be sure to pass along your praise to him. If you have any more questions or concerns, please don't hesitate to reach out.
11/27/2025
pslabows
Laurel Park, North Carolina
MAYTAG DRYER
MED7230HW1
Brian has serviced our new Maytag washer and dryer several times over the past two years. He has always been extremely professional, friendly, courteous and meticulous in his work. I appreciate his truthfulness and knowledge.
Thank you so much, Paul! We greatly appreciate your kind words about Brian's service. We always strive to provide professional and meticulous work for our customers. Thank you for choosing ASI Authorized Service Inc.
03/19/2025
Laurel Park, North Carolina
WHIRLPOOL DRYER
WED5605MC0
Brian was on time and repaired dryer and discussed an additional issue with the venting which I will have corrected. Very professional service from your office and technician. Thank you, Sam Gess
Thank you for your positive feedback, Sam! We're glad to hear that Brian provided professional service and identified the venting issue promptly. If you need any further assistance, feel free to reach out to us.
11/05/2024
Sharon
Laurel Park, North Carolina
KITCHENAID REFRIGERATOR
KRMF706ESS01
It was difficult at first to get an appointment to replace the "broken part" but the receptionist was persistent and found a technician to come late on Friday. Thank you so much
Thank you for your feedback, Sharon! We're glad we could accommodate your needs and fix the issue with your refrigerator. We appreciate your understanding and patience during the scheduling process.
05/24/2024
PC
Laurel Park, North Carolina
WHIRLPOOL WASHER
WTW8127LC0
Very pleasant guy. He was willing to take time to explain details ofthe repair. Checked and double checked his work before leaving.
Dear Patrick, Thank you for your kind review! We are delighted to hear that Brian provided a pleasant experience for you and took the time to explain the details of the repair. We're glad that he double-checked his work to ensure everything was in order before leaving. If you have any further questions or concerns, please don't hesitate to reach out. We appreciate your business! Best regards, ASI Authorized Service Inc.
11/26/2023