Appliance Repair Flat Rock North Carolina
ASI Authorized Service Inc Rated 4.9 out of 5 stars based on 16 customer reviews
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrs571cihv01
Near Flat Rock, North Carolina 28731
Brian
Job Details:
11/07/2025
"Tested and found ice maker not cycling or filling. Inspected and found 2 wires broken at bottom of door. Repaired wires and tested. Ice maker is now cycleing and filling properly. Informed customer of situation and that if issue happens again, door (LW11202402) will be needed. Quoted customer 1702.71 to replace door. Customer understands. Collected 170 for service call and todays labor."
We serviced a
KITCHEN AID REFRIGERATOR
Model KFIS29BBMS00
Near Flat Rock, North Carolina 28731
Brian
Job Details:
09/04/2025
Found freezer temp to be 11 and fresh food 32 when I arrived. Checked all thermistors and thermostats in diagnostic and found them ok. Found e5 (timed ice) ice maker error code. Removed freezer evaporator cover and found ice ball on top right of evaporator. Observed frost pattern and found incomplete frost pattern. Sealed system repairs needed. Compressor (W10276644) freezer evaporator (WPW10608485) 3 way valve (WPW10364560) ff evaporator (W11492867). R134a. Quoted customer 2405.31. Customer did not wish to proceed with repairs at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ13
Near Flat Rock, North Carolina 28731
Brian
Job Details:
09/04/2025
"Inspected and found sensor on bottom of ice maker mold, came off. Preventing ice maker from cycling. Installed new ice maker and tested. Found all operations ok at this time, with no leaks detected. Did not move unit."
We serviced a
KITCHEN AID REFRIGERATOR
Model KFIS29BBMS00
Near Flat Rock, North Carolina 28731
Brian
Job Details:
09/04/2025
Found freezer temp to be 11 and fresh food 32 when I arrived. Checked all thermistors and thermostats in diagnostic and found them ok. Found e5 (timed ice) ice maker error code. Removed freezer evaporator cover and found ice ball on top right of evaporator. Observed frost pattern and found incomplete frost pattern. Sealed system repairs needed. Compressor (W10276644) freezer evaporator (WPW10608485) 3 way valve (WPW10364560) ff evaporator (W11492867). R134a. Quoted customer 2405.31. Customer did not wish to proceed with repairs at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ13
Near Flat Rock, North Carolina 28731
Brian
Job Details:
09/04/2025
"Inspected and found sensor on bottom of ice maker mold, came off. Preventing ice maker from cycling. Installed new ice maker and tested. Found all operations ok at this time, with no leaks detected. Did not move unit."
Flat Rock, North Carolina
KITCHENAID DISHWASHER
KDTM404KPS0
Thank you for sharing your feedback, Kenneth. We appreciate your understanding as we work diligently to resolve the issue with your KITCHENAID dishwasher. Please feel free to reach out if you have any further questions or concerns.
05/22/2025
Sandy
Flat Rock, North Carolina
KITCHEN AID REFRIGERATOR
KRFF507HPS00
Brian quickly diagnose the problem with my KitchenAid refrigerator and repaired it. I was very pleased with his service.
Thank you for your positive feedback, John/Sandy! We're delighted to hear that Brian provided you with quick and efficient service for your KitchenAid refrigerator. Your satisfaction is our priority.
04/25/2025
Review for Brian
Flat Rock, North Carolina
MAYTAG WASHER
MVWC200BW0
Fabulous service—great communication from start to finish, very professional. Appreciated it greatly!
Thank you so much, Heather! We're thrilled to hear that you had a fabulous experience with our service. Your kind words mean a lot to us!
04/22/2025
Flat Rock, North Carolina
WHIRLPOOL WASHER
WDF330PAHT4
Thank you for your review, Lidia Garcia. We're glad to hear that Brian Mazzola provided excellent service on your WHIRLPOOL WASHER WDF330PAHT4 and resolved the issue efficiently. Please don't hesitate to reach out if you need further assistance.
04/09/2025
CSS
Flat Rock, North Carolina
WHIRLPOOL WASHER
WTW5057LW0
Brian is a complete professional.
Thank you for your kind words, Stephen! We're glad to hear that Brian provided you with professional service for your Whirlpool washer. If you ever need assistance in the future, feel free to reach out to us.
11/18/2024



