Factory-Authorized · Family-Owned Since 1974
Appliance Repair in Flat Rock, North Carolina
In Flat Rock and throughout North Carolina, Authorized Service Inc. is the factory-authorized appliance repair company homeowners trust. Our technicians are background-checked, drug-tested, and trained directly by manufacturers — because who you let into your home matters.
50+
Years in Business
4.8 ★
2,700+ Reviews
In-Home
Service Only
Factory
Authorized
Trusted Local Service
Why Flat Rock Chooses Authorized Service Inc.
Authorized Service Inc. is a third-generation family business based in Greer, SC — and we’ve been the factory-authorized appliance repair company for Flat Rock and the surrounding North Carolina area for over 50 years. Our technicians hold factory authorization from Whirlpool Corporation covering Whirlpool, KitchenAid, Maytag, Jenn-Air, Amana, and more. They arrive stocked with the parts most commonly needed so your repair gets done in one trip.
Factory-authorized by Whirlpool Corporation — Whirlpool, KitchenAid, Maytag, Jenn-Air, Amana & more
In-home service across Flat Rock and North Carolina — we come to you, Monday–Friday 8 AM–5 PM
Transparent, upfront pricing — full quote before any work begins
All technicians background-checked and drug-tested
Licensed, insured, and bonded for your protection
Family-owned and operated since 1974 — third generation of the Robbins family
30-day labor warranty + 1-year parts warranty on every repair
How It Works
Service in 3 Simple Steps
01
Book Online or Call
Schedule at authorizedserviceinc.com or call (800) 779-0252. We’ll confirm your Flat Rock appointment and send a reminder.
02
Tech Arrives & Diagnoses
A factory-trained technician comes to your Flat Rock home, fully equipped. We diagnose the problem completely and give you a full quote before any work begins.
03
Review Quote & Approve
You approve the quote, we fix it — and every repair is backed by a 30-day labor warranty and a 1-year parts warranty.
Frequently Asked Questions
Appliance Repair Flat Rock — FAQs
How do I schedule appliance repair in Flat Rock, NC?
You can schedule online at authorizedserviceinc.com, call us at (800) 779-0252, or text us. We offer service Monday through Friday, 8 AM to 5 PM, and our team will confirm your appointment and send a reminder.
What brands does Authorized Service Inc. repair?
We are factory-authorized for the full Whirlpool Corporation family: Whirlpool, KitchenAid, Maytag, Jenn-Air, Amana, Gladiator, and InSinkErator. We also service Kenmore, Admiral, Roper, Crosley, Magic Chef, and many other brands.
Does Authorized Service Inc. serve all of Flat Rock and nearby areas?
Yes — we serve Flat Rock and communities throughout North Carolina. If you’re not sure whether you’re in our service area, call (800) 779-0252 or check our Service Area page.
Verified Customer Reviews
Flat Rock, North Carolina Customer Reviews & Recent Jobs
Appliance Repair Flat Rock North Carolina
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PAAS4
Near Flat Rock, North Carolina 28731
Brian
Job Details:
08/03/2026
"Installed new control. Tested unit and found all operations ok at this time, with no leaks detected. Did not move unit."
We serviced a
MAYTAG DRYER
Model MEDC400BW0
Near Flat Rock, North Carolina 28731
Brian
Job Details:
07/23/2026
"Customer said the smell has not returned. The issue was, the unit is making a banging noise. Tested unit and found noise coming from the seam on the drum making contact with rear rollers. Adjusted rollers and tested. At this time, all operations ok with no unusual noises present. Did not move unit."
We serviced a
KITCHEN AID RANGE
Model KSGG700ESS7
Near Flat Rock, North Carolina 28731
Brian
Job Details:
07/06/2026
"Unit pulled out when I arrived. Installed all parts ordered. Tested unit multiple times and preheated unit to 350. At this time, all operations ok with no leaks detected."
We serviced a
KITCHEN AID RANGE
Model KSGG700ESS7
Near Flat Rock, North Carolina 28731
Brian
Job Details:
07/06/2026
"Unit pulled out when I arrived. Installed all parts ordered. Tested unit multiple times and preheated unit to 350. At this time, all operations ok with no leaks detected."
We serviced a
KITCHEN AID RANGE
Model KSGG700ESS7
Near Flat Rock, North Carolina 28731
Brian
Job Details:
06/17/2026
"Tested unit and found ignition ticking multiple times, as gas is coming out, and then catches. Tested multiple times and found sometimes gas not coming out at all. Inspected and found flame spreader warped. Valve (W10861656) bake burner (W10764654) baffle (W11775243) and flame diffuser (W10323077) needed. ; ordrng 1 W10861656 (Valve) and 1 W10764654 (Bake burner) and 1 W11775243 (Baffle) and 1 W10323077 (Flame diffuser) and 1 Q16 (Job code)"
We serviced a
MAYTAG DRYER
Model MEDC400BW0
Near Flat Rock, North Carolina 28731
Brian
Job Details:
06/15/2026
"Installed all parts ordered. Tested unit multiple times and found all operations ok at this time, with no unusual noises or smells. Did not move unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ER2CHMXPB04
Near Flat Rock, North Carolina 28731
Brian
Job Details:
05/28/2026
"Found water frozen to floor of freezer section. Tested ice maker and found it ok. Inspected and found freezer evaporator drain frozen over. Also found dripping at water valve, behind unit. Cleared all ice build up and drain. Tightened fill line. Tested drain tube and ice maker and found all operations okay at this time,with no leaks detected. Customer is using copper water line. Recommended customer replace waterline with braided stainless line, to prevent leaking in the future . Customer understands. Collected 210 for todays work."
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRB10
Near Flat Rock, North Carolina 28731
Brian
Job Details:
05/20/2026
Found noise not present when I arrived but found evidence of water leaking from fill tube onto freezer evaporator fan. Inspected and found Ice maker fill tube not in place correctly. Corrected and secured fill tube. Tested and found all operations ok with no leaks detected. Did not move unit.
We serviced a
MAYTAG DRYER
Model MEDC400BW0
Near Flat Rock, North Carolina 28731
Brian
Job Details:
05/18/2026
"Found unit getting proper voltage. Inspected power chord, terminal block, timer compartment harness and all wires in element compartment and around motor. All wires intact with no sigh of damage or corrosion. Airflow ok and blower wheel/motor components ok. I found black residue on drum felt seals and bearings. Found rollers not spinning properly. Drum (W10899578) repair kit (4392065) front drum seal (W11035878) and High temp adhesive (WP279368) needed. All other functions are ok at this time. ; ordrng 1 W10899578 (Drum) and 1 4392065 (Repair kit) and 1 W11035878 (Front drum seal) and 1 U18 (Job code) and 1 WP279368 (High temp adhesive)"
We serviced a
MAYTAG WASHER
Model MVW7230HW2
Near Flat Rock, North Carolina 28731
Brian
Job Details:
05/12/2026
"Found no saved error codes. Tested unit in diagnostic and found cold water entering unit slowly. Inspected and found cold valve clogged. Cleared clog. Calibrated and tested unit. At this time, all operations ok with no leaks detected. Reviewed proper loading procedures and cycle selection with customer."
Brian
Flat Rock, North Carolina
WHIRLPOOL DISHWASHER
WDT750SAKZ3
Great job, very nice
Thank you, Jim/Kelly! We're glad to hear you're happy with the service provided by Brian Mazzola. If you need any further assistance, feel free to reach out to us.
05/16/2026
Flat Rock, North Carolina
WHIRLPOOL WASHER
WTW4816FW3
03/26/2026
Flat Rock, North Carolina
WHIRLPOOL WASHER
WTW4816FW3
Great
Thank you for your positive feedback, Tom Shipman! We're glad you had a great experience with Brian Mazzola servicing your Whirlpool washer. If you need any further assistance, feel free to reach out.
12/09/2025
Flat Rock, North Carolina
KITCHENAID DISHWASHER
KDTM404KPS0
Thank you for sharing your feedback, Kenneth. We appreciate your understanding as we work diligently to resolve the issue with your KITCHENAID dishwasher. Please feel free to reach out if you have any further questions or concerns.
05/22/2025
Sandy
Flat Rock, North Carolina
KITCHEN AID REFRIGERATOR
KRFF507HPS00
Brian quickly diagnose the problem with my KitchenAid refrigerator and repaired it. I was very pleased with his service.
Thank you for your positive feedback, John/Sandy! We're delighted to hear that Brian provided you with quick and efficient service for your KitchenAid refrigerator. Your satisfaction is our priority.
04/25/2025
Review for Brian
Flat Rock, North Carolina
MAYTAG WASHER
MVWC200BW0
Fabulous service—great communication from start to finish, very professional. Appreciated it greatly!
Thank you so much, Heather! We're thrilled to hear that you had a fabulous experience with our service. Your kind words mean a lot to us!
04/22/2025
Flat Rock, North Carolina
WHIRLPOOL WASHER
WDF330PAHT4
Thank you for your review, Lidia Garcia. We're glad to hear that Brian Mazzola provided excellent service on your WHIRLPOOL WASHER WDF330PAHT4 and resolved the issue efficiently. Please don't hesitate to reach out if you need further assistance.
04/09/2025
CSS
Flat Rock, North Carolina
WHIRLPOOL WASHER
WTW5057LW0
Brian is a complete professional.
Thank you for your kind words, Stephen! We're glad to hear that Brian provided you with professional service for your Whirlpool washer. If you ever need assistance in the future, feel free to reach out to us.
11/18/2024
Flat Rock, North Carolina
WHIRLPOOL WASHER
WTW4816FW3
Brian is kind and prompt explained everything . I think he is a great and reliable. I wish all service men were like him .
Thank you for your kind words, Patricia! We're delighted to hear about your positive experience with Brian. We appreciate your feedback and look forward to serving you in the future.
10/15/2024
Flat Rock, North Carolina
WHIRLPOOL REFRIGERATOR
krmf706ebs01
Brian did a great job. He was thorough and found a possible problem with the refrigerator.
Thank you, William, we appreciate your positive feedback on the service provided by Brian. Please feel free to contact us if you decide to proceed with the recommended repairs in the future.
07/24/2024