Factory-Authorized · Family-Owned Since 1974
Appliance Repair in East Flat Rock, North Carolina
For homeowners in East Flat Rock, North Carolina, Authorized Service Inc. is the name neighbors have relied on for over half a century. We bring factory-trained expertise directly to your home — no drop-off, no guesswork, no surprise charges.
50+
Years in Business
4.8 ★
2,700+ Reviews
In-Home
Service Only
Factory
Authorized
Trusted Local Service
Why East Flat Rock Chooses Authorized Service Inc.
Authorized Service Inc. is a third-generation family business based in Greer, SC — and we’ve been the factory-authorized appliance repair company for East Flat Rock and the surrounding North Carolina area for over 50 years. Our technicians hold factory authorization from Whirlpool Corporation covering Whirlpool, KitchenAid, Maytag, Jenn-Air, Amana, and more. They arrive stocked with the parts most commonly needed so your repair gets done in one trip.
Factory-authorized by Whirlpool Corporation — Whirlpool, KitchenAid, Maytag, Jenn-Air, Amana & more
In-home service across East Flat Rock and North Carolina — we come to you, Monday–Friday 8 AM–5 PM
Transparent, upfront pricing — full quote before any work begins
All technicians background-checked and drug-tested
Licensed, insured, and bonded for your protection
Family-owned and operated since 1974 — third generation of the Robbins family
30-day labor warranty + 1-year parts warranty on every repair
How It Works
Service in 3 Simple Steps
01
Book Online or Call
Schedule at authorizedserviceinc.com or call (800) 779-0252. We’ll confirm your East Flat Rock appointment and send a reminder.
02
Tech Arrives & Diagnoses
A factory-trained technician comes to your East Flat Rock home, fully equipped. We diagnose the problem completely and give you a full quote before any work begins.
03
Review Quote & Approve
You approve the quote, we fix it — and every repair is backed by a 30-day labor warranty and a 1-year parts warranty.
Frequently Asked Questions
Appliance Repair East Flat Rock — FAQs
Is it worth repairing or should I replace my appliance?
The general rule of thumb: if the repair costs less than 50% of what a comparable replacement would cost and the appliance is under 10–12 years old, repair is almost always the smarter financial choice. Our technicians give you an honest assessment before any work begins.
Do you offer a warranty on repairs?
Yes. Every repair includes a 30-day labor warranty and a 1-year parts warranty. If something isn’t right after we leave, call us and we’ll make it right.
Who owns Authorized Service Inc. and how long have you been in North Carolina?
Authorized Service Inc. was founded in 1974 by Kenneth Robbins, who moved from Ohio to pursue his dream. His sons later took over, and now the third generation of the Robbins family is involved. We are a family-owned, family-operated company that has been serving North Carolina for over 50 years.
Verified Customer Reviews
East Flat Rock, North Carolina Customer Reviews & Recent Jobs
Appliance Repair East Flat Rock North Carolina
ASI Authorized Service Inc Rated 5.0 out of 5 stars based on 1 customer reviews
We serviced a
WHIRLPOOL RANGE
Model WFES3330RZ2
Near East Flat Rock, North Carolina 28726
Brian
Job Details:
05/13/2026
"Found cooktop thermal cracking. Installed new cooktop. Tested all burners and elements. At this time, all operations ok. Did not move unit."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near East Flat Rock, North Carolina 28726
Brian
Job Details:
01/12/2026
"F7e7 (motor unable to reach target speed). Tested unit in diagnostic and found when unit came to spin cycle , it was squealing loudly and not spinning. Inspected and found oil has leaked from gear case, onto belt and pulley, causing belt to,slip and wear down pulley Gearcase (W11449840) cam (W10721967) belt (WPW10006384) and shifter (W11481722) needed. Contacted safety team and informed them of situation and parts needed. They did not authorize coverage of repairs at the time. Quoted customer 1500.61 to complete repairs. Customer does not wish to proceed with repairs at this time. Left unit unplugged and advised customer not to use unit. Customer understands."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MW0
Near East Flat Rock, North Carolina 28726
Brian
Job Details:
01/02/2026
"Installed new flame spreader and washers, according to service pointer. Tested oven and all other burners. At this time, all operations ok with no gas leaks detected. Did not move unit."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MW0
Near East Flat Rock, North Carolina 28726
Brian
Job Details:
11/25/2025
"Unit is natural gas. Tested top burners and bake burner. Found top burners a little too high and bake burner spreading unevenly. Found service pointer (W11799235) for this issue. Attempted to adjust flame spreader, according to service pointer, and could not. Adjusted top burners and found them now ok. 2 quarter inch galvanized washers, oven bottom (W11098799); ordrng 2 Nopartnumber (Galvanized 1/4 inch washer)s and 1 W11098799 (Flame spreader) and 1 L14 (Job code)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MW0
Near East Flat Rock, North Carolina 28726
Brian
Job Details:
11/25/2025
"Unit is natural gas. Tested top burners and bake burner. Found top burners a little too high and bake burner spreading unevenly. Found service pointer (W11799235) for this issue. Attempted to adjust flame spreader, according to service pointer, and could not. Adjusted top burners and found them now ok. 2 quarter inch galvanized washers, oven bottom (W11098799); ordrng 2 Nopartnumber (Galvanized 1/4 inch washer)s and 1 W11098799 (Flame spreader) and 1 L14 (Job code)"
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW2
Near East Flat Rock, North Carolina 28726
Brian
Job Details:
10/28/2025
"Tested unit and found igniter coming on and unit getting hot. I found unit had no airflow. Removed vent line and found excess lent build up and a lot of moisture. With vent line off, unit has good airflow, indicating machine itself is ok. Cleared vent line from unit to wall and reinstalled. Tested again and still found poor ventilation, indicating a clog or obstruction within the vent in the wall. Informed customer that they would need to have vent line inspected to find cause of obstruction. Customer understands."
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW2
Near East Flat Rock, North Carolina 28726
Brian
Job Details:
10/28/2025
"Tested unit and found igniter coming on and unit getting hot. I found unit had no airflow. Removed vent line and found excess lent build up and a lot of moisture. With vent line off, unit has good airflow, indicating machine itself is ok. Cleared vent line from unit to wall and reinstalled. Tested again and still found poor ventilation, indicating a clog or obstruction within the vent in the wall. Informed customer that they would need to have vent line inspected to find cause of obstruction. Customer understands."
We serviced a
AMANA WASHER
Model NTW4516FW4
Near East Flat Rock, North Carolina 28726
Brian
Job Details:
08/14/2025
"Found f8e1 (long fill). Found customer has only cold water hooked up to unit. They do not have a hot water supply to unit.tested unit multiple times in diagnostic and normal cycles. Inspected wash tub and all waterlines and drain pump. All intact. I found water dripping from hot water valve, because there is no hot water line attached. Recommended customer have hot water supplied to unit, but if not, install a valve cap, to prevent it from dripping. Customer understands."
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near East Flat Rock, North Carolina 28726
Brian
Job Details:
05/16/2025
Found water cut off valves damaged when I arrived but they are working and not leaking. Found f0e7 (load detected when running wash cycle). Tested unit and found unusual noise during drain and spin. Inspected and found rotor bolt fell out of place and found piece of foreign metal in drain hose. Removed Mets and installed new bolt to rotor. Inspected and found no damage to components. Calibrated and tested unit multiple times and found all operations ok with no leaks detected.
We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near East Flat Rock, North Carolina 28726
Brian
Job Details:
07/02/2024
Found drum not rotating and poor airflow. Found belt broken and left filter full of lent. Replaced Belt (661570V) and cleared filter screen. Explained that customer should clean lent screen after every load done. Customer understood. Tested and found all operations ok at this time. ; used 1 661570V (Belt TS) from stock
Teelove
East Flat Rock, North Carolina
WHIRLPOOL DRYER
WGD4850HW2
Great ty for ur requests
Thank you for your feedback, Tasha! We're glad that your experience with Brian and our service was positive. Please don't hesitate to contact us if you need any further assistance.
11/13/2025