Factory-Authorized · Family-Owned Since 1974

Appliance Repair in Columbus, North Carolina

Authorized Service Inc. is Columbus’s trusted appliance repair company — family-owned since 1974, factory-authorized by Whirlpool Corporation, and serving homes throughout Columbus and the North Carolina region. Our technicians arrive stocked and ready to fix it in a single visit.

50+
Years in Business
4.8 ★
2,700+ Reviews
In-Home
Service Only
Factory
Authorized
Trusted Local Service

Why Columbus Chooses Authorized Service Inc.

Authorized Service Inc. is a third-generation family business based in Greer, SC — and we’ve been the factory-authorized appliance repair company for Columbus and the surrounding North Carolina area for over 50 years. Our technicians hold factory authorization from Whirlpool Corporation covering Whirlpool, KitchenAid, Maytag, Jenn-Air, Amana, and more. They arrive stocked with the parts most commonly needed so your repair gets done in one trip.

50+ years serving North Carolina communities — trusted, proven, family-owned
Factory authorization from Whirlpool Corporation for warranty and out-of-warranty repairs
Technicians arrive stocked — most repairs completed on the first visit
Every technician is background-checked, drug-tested, and factory-trained
In-home service throughout Columbus and surrounding areas
Honest assessment before any work begins — no pressure, no surprises
All repairs backed by a workmanship guarantee
How It Works

Service in 3 Simple Steps

01
Book Online or Call

Schedule at authorizedserviceinc.com or call (800) 779-0252. We’ll confirm your Columbus appointment and send a reminder.

02
Tech Arrives & Diagnoses

A factory-trained technician comes to your Columbus home, fully equipped. We diagnose the problem completely and give you a full quote before any work begins.

03
Review Quote & Approve

You approve the quote, we fix it — and every repair is backed by a 30-day labor warranty and a 1-year parts warranty.

Frequently Asked Questions

Appliance Repair Columbus — FAQs

How do I schedule appliance repair in Columbus, NC?
You can schedule online at authorizedserviceinc.com, call us at (800) 779-0252, or text us. We offer service Monday through Friday, 8 AM to 5 PM, and our team will confirm your appointment and send a reminder.
What brands does Authorized Service Inc. repair?
We are factory-authorized for the full Whirlpool Corporation family: Whirlpool, KitchenAid, Maytag, Jenn-Air, Amana, Gladiator, and InSinkErator. We also service Kenmore, Admiral, Roper, Crosley, Magic Chef, and many other brands.
Does Authorized Service Inc. serve all of Columbus and nearby areas?
Yes — we serve Columbus and communities throughout North Carolina. If you’re not sure whether you’re in our service area, call (800) 779-0252 or check our Service Area page.
Verified Customer Reviews

Columbus, North Carolina Customer Reviews & Recent Jobs

See All Reviews →

Appliance Repair Columbus North Carolina

ASI Authorized Service Inc Rated 5.0 out of 5 stars based on 4 customer reviews

We serviced a
KITCHEN AID REFRIGERATOR
Model KSSS48FMX01
Near Columbus, North Carolina 28722
Brian
Job Details: 07/13/2026
"Found freezer temp 26 and fresh food temp 37, when I arrived. Cycled power to unit and found compressor attempting, multiple times, to come on, and inverter blinking 4 times, indicating a compressor failure. All fans running. Entered diagnostic and found all other components checking out ok. R134a, Compressor (W10841139), Inverter (W10629033), Tube kit (876765), Evaporator (WP2306094) and Dye drier (wpw10143759) needed. Informed customer thatd use to the nature of issues, and age of machine, further repairs may be needed resulting in further charges. Customer understands. Quoted customer 3520.98 to complete sealed system job. Customer does not wish to proceed with repairs at this time. Collected 150 for service call."
We serviced a
KITCHEN AID REFRIGERATOR
Model KSSS48FMX01
Near Columbus, North Carolina 28722
Brian
Job Details: 07/13/2026
"Found freezer temp 26 and fresh food temp 37, when I arrived. Cycled power to unit and found compressor attempting, multiple times, to come on, and inverter blinking 4 times, indicating a compressor failure. All fans running. Entered diagnostic and found all other components checking out ok. R134a, Compressor (W10841139), Inverter (W10629033), Tube kit (876765), Evaporator (WP2306094) and Dye drier (wpw10143759) needed. Informed customer thatd use to the nature of issues, and age of machine, further repairs may be needed resulting in further charges. Customer understands. Quoted customer 3520.98 to complete sealed system job. Customer does not wish to proceed with repairs at this time. Collected 150 for service call."
We serviced a
WHIRLPOOL RANGE
Model WFE525SOJB
Near Columbus, North Carolina 28722
Brian
Job Details: 07/08/2026
"7/8/26 16:04: BM there 7/8 WED, 15:39 to 15:58,UNABLE TO CHECK THE PRODUCT NO MODEL OR SERIAL TAG Cmpltd"
We serviced a
WHIRLPOOL RANGE
Model WFE525SOJB
Near Columbus, North Carolina 28722
Brian
Job Details: 07/08/2026
"7/8/26 16:04: BM there 7/8 WED, 15:39 to 15:58,UNABLE TO CHECK THE PRODUCT NO MODEL OR SERIAL TAG Cmpltd"
We serviced a
KITCHEN AID REFRIGERATOR
Model KSSP48QMS00
Near Columbus, North Carolina 28722
Brian
Job Details: 06/30/2026
"Found frozen water at bottom of freezer section. Test cycled ice maker and found it ok and not leaking. Also found ice bin stuck. And ice not dispensing. Cleared all ice build up and Inspected. Found peas clogging evaporator drain hole. Cleared drain. Tested and found drain functioning ok at this time, with no leaks detected. Auger motor is not operating. Checked and found it getting proper voltage. Auger motor (2212363) is no loner available. Did not move unit. Collected 210 for todays work and service call."
We serviced a
KITCHEN AID REFRIGERATOR
Model KSSP48QMS00
Near Columbus, North Carolina 28722
Brian
Job Details: 06/30/2026
"Found frozen water at bottom of freezer section. Test cycled ice maker and found it ok and not leaking. Also found ice bin stuck. And ice not dispensing. Cleared all ice build up and Inspected. Found peas clogging evaporator drain hole. Cleared drain. Tested and found drain functioning ok at this time, with no leaks detected. Auger motor is not operating. Checked and found it getting proper voltage. Auger motor (2212363) is no loner available. Did not move unit. Collected 210 for todays work and service call."
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258FEZ09
Near Columbus, North Carolina 28722
Brian
Job Details: 06/17/2026
"Unit running when I arrived, and I could hear a noise from behind. Inspected compressor compartment and all components behind unit. I found power chord routed incorrectly, allowing it to make contact with back of unit. Corrected chord and found noise no longer present. At this time, all operations ok with no leaks detected."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW01
Near Columbus, North Carolina 28722
Brian
Job Details: 06/03/2026
"Installed new main control, starting components and compressor compartment cover. Tested and found good frost pattern forming. At this time, all operations ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Columbus, North Carolina 28722
Brian
Job Details: 05/22/2026
"Installed new dampers. Calibrated and tested unit. At this time, all operations ok with no leaks detected."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Columbus, North Carolina 28722
Brian
Job Details: 05/20/2026
"Found f7e7 (motor unable to reach target speed. Found suspension bad. Tested unit in diagnostic and found motor humming but not moving and unit gave F7e1 (tachometer missing) error code. Inspected and capacitor leaking. Motor ok. Capacitor (W11395618) and suspension (W11396716) needed. Installed capacitor (W11395618). And tested unit. All other functions ok, except suspension rods (W11396716) are still needed.; ordrng 1 W11396716 (Suspension) and 1 L14 (Job code), used 1 W11395618 (Capacitor TS) from stock"
balaughter
Columbus, North Carolina
WHIRLPOOL REFRIGERATOR
WRS315SDHZ19
Brian was very polite and focused on doing a through and satisfactory job. I was impressed with how quickly he finished checking the appliance. The appliance is working fine, and I do not seem to be having the problem with it now.
Thank you for your kind words, Brenda! We're thrilled to hear that Brian provided you with efficient and focused service. Please don't hesitate to reach out if you encounter any issues in the future. We appreciate your feedback!
07/31/2025
Columbus, North Carolina
KITCHEN AID REFRIGERATOR
KRFC704FSS00
Excellent knowledge and skill set. Good job!~
Thank you, Van Moore! We appreciate your kind words and are pleased to hear about your positive experience with Brian. Your satisfaction is our top priority, and we're happy that our service met your expectations.
07/26/2024
Landrum
Columbus, North Carolina
JENN-AIR DISHWASHER
JDB9800CWX2
Thank you for sharing your feedback, Rebecca! We are glad to hear that our technician Brian provided a thorough inspection of your JENN-AIR dishwasher and recommended a helpful course of action. If you have any further concerns, please don't hesitate to reach out.
05/09/2024
Chuck Easley
Columbus, North Carolina
WHIRLPOOL WASHER
WFW92HEFC0
Great Jon. Thanks very much.
06/15/2023