Appliance Repair in Burnsville, North Carolina

"Took quick pics, found unit showing 8-1 long fill and unit is on a well system. Found cold valve full of sediment. Installed new valve. Ran diagnostic cycle. Unit checks ok; used 1 W11038689 (Valve) from stock"

"Took quick pics, found unit showing 9-1 long drain code. Unit will fill and agitate in diagnostics but when it started running drain pump it wouldnt stop. Found pump clear and showing 20 ohms. Installed new control ran diagnostic cycle and ran normal cycle until it got to the wash cycle then drained it and drain pump cuts off unit checks ok"

"Installed parts, ran bake to 350 with thermocouple and found unit heats properly now. Based on how the bake element looks its possible moisture was in bake element cavity and caused it to break. Unit checks ok"

"Took quick pics, found unit makes a thumping as its turning. Found a round opbject in the front bulkhead felt. Removed object and replaced rollers due to wear on left roller from the drum rolling unevenly. Unit checks ok"

Installed part unit checksok had office run cc for labor of $104.99 and email receipt

"Took quick pics, found unit stored two 7-1 codes and only hums when you try to activate spin or agitate. Found capacitor open. Installed new, unit checks ok; used 1 W11395618 (Capacitor) from stock"

"Took quick pics, and called techline unit was never replaced and Im unsure if customer did call customer service after the last visit or not. Spoke with TJ at techline and told him Ive already called techline about this same issue on this same fridge. Sent him pictures of the damage and he said the unit is way outside the 30day damage return policy and the base is a replaceable part. He said to call customer service and if they will authorize repair we can fix it. Spoke with Trae care and the lady I talked to escalated it due to previous history and the supervisor trade care team declined additional repair authorization due to the fact today is so far away from the initial diagnosis Gave customer information to call customer service. Case#22469893"

"Took quick pics, found unit still heats and functions other than the drum doesnt move, started cycle and tried to spin drum by hand and found resistance. Unplugged and took unit apart. Found the belt was broken and a wear mark on the idler pulley. Gave cust est of $459.43 for dryer repair kit. Customer agreed and paid in full by check. Installed new dryer kit with belt, idler pulley and roller wheels. Cleaned out blower housing as well. Unit checks ok"

"21979198 LiamTook quick pics, found unit made too much ice and bin is over flowing. Ran unit through diagnostics. All functions check good in diag. Checked bin temp and its at 31-32 degrees. Checked bin thermistor and it is at 4.1kohms. Called techline spoke with Liam and he said at 32 it should be 8k. Put ice and water in a bowl and let thermistor sit in it a few minutes and rechecked bowl water temp and its 32 degrees. Found thermistor still showing 4.5kohms and wont go any higher. Thermistor out of range gave customer est of $420.87 customer agreed. Installed new thermistor and let it sit in bin with ice on it with door closed for a few minutes and found new thermistor showing 8.2kohms. Unit checks ok. Had office run cc and email receipt. Unit checks ok ; saved tckt"

"Took quick pics, found unit wont accept selections sometimes and will start itself in the middle of the night. Ran diagnostic test and found start and cancel buttons wont always respond would. Need control for complete repair. Gave customer est of $580.92 customer calling whirlpool for authorization or will buy a new one."