Appliance Repair Burnsville North Carolina

ASI Authorized Service Inc Rated 5.0 out of 5 stars based on 14 customer reviews

We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HZ01
Near Burnsville, NC 28714
Kari
Job Details: 05/19/2025
"Took quick pics, found unit off but resivor is full. Ra. Unit through diagnostics and found it fills but doesnt circulate water and then it drains it. Found recirculating pump is humming and when I touch it I can feel it vibrating but no water comes out. Found when I pulled the insert with recirculating pump in it out, the hose came off. Found the bit of tube that goes to pump was kinked and not secure, straightened hose back out and reattached and gently reinstalled pump housing into resivor. Unit now fills and circulated water over the plate properly. Let unit run cycle until the valve reversed and a fully formed block slid off slab. And new slab started recirculating. Unit checks ok. Charged customer for $224.99 and emailed receipt"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS3
Near Burnsville, NC 28714
Kari
Job Details: 05/06/2025
"Took quick pics, found unit shoiwng g6-1 and ui unresponsive. Took door off and found the acu light is out but 120v into control. need parts for repair. ; ordrng 1 W11672225 (Acu) and 1 W11632693 (Console blk) and 1 Joe,makesuretheconsolehasUIcontrol (Couldnt find it listed and the console says its just a cap)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Burnsville, NC 28714
Kari
Job Details: 05/05/2025
"Took quick pics, found pantry shelf would slide out rapidly and spill contents into he floor. Found unit tilted to the side and was leaning forward. Found right leaving foot stripped and wouldnt go up. Installed new foot and raised front of fridge until shelf stays in place in different positions. Unit checks ok ; used 1 WPW10141622 (Foot) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ05
Near Burnsville, NC 28714
Kari
Job Details: 04/30/2025
"Took quick pics, found unit making ice and water is coming out of the door, found the water is about room temp. Customer has temp set on 2 snowflakes in refrigerator and with the weather being warmer I explained we would need to turn the temp back down a little bit more and consider the ground temperature. I also showed her in manual where the first ~16 oz would be cold if it hasnt been used in a while but there is no large Reservoir in fridge to keep water cold. Fz temp is 0degrees and ff is between 42. Unit checks ok"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKW3
Near Burnsville, NC 28714
Kari
Job Details: 04/28/2025
"Took quick pics, found dispenser not opening. Took door off and ran diagnostic cycle. Found the solenoid separated in dispenser. Installed new dispenser. Unit checks ok"
Burnsville, North Carolina
KITCHEN AID REFRIGERATOR
KSC24C8EYY02
Punctual, knowledgable, efficient, neat & pleasant
Thank you, Steve/Valery, for your kind feedback! We are glad to hear that you found our service punctual, knowledgeable, efficient, neat, and pleasant. If you have any further questions or need assistance, feel free to reach out to us.
02/27/2025
Burnsville, North Carolina
KITCHEN AID REFRIGERATOR
KSC24C8EYY02
Absolute pleasure. Prompt, courteous, neat, organized and knew exactly what the issue was and repaired the KitchenAid refrigerator. Thank you!!
Thank you so much for the positive review! We are thrilled to hear about your experience with Kari Spivey and how she promptly and efficiently solved the issue with your KitchenAid refrigerator. We truly appreciate your feedback and support.
08/06/2024
Kristanfive
Burnsville, North Carolina
KITCHEN AID REFRIGERATOR
KRFC300ESS09
Kari is the best. She is knowledgeable and professional and stands out to us as truly exceptional .
Thank you so much for your kind words, Kristan! We are thrilled to hear that Kari provided exceptional service for your KitchenAid refrigerator. We appreciate your feedback and look forward to serving you again in the future.
06/20/2024
Sease
Burnsville, North Carolina
WHIRLPOOL COOKTOP
WFE505W0J0
Kari was very prompt and quick. Comes across as quite skilled and knowledgeable. She is also quite personable
Thank you for your kind words, Lee! We're glad to hear that Kari provided prompt and skilled service while being personable. We appreciate your feedback!
06/04/2024
Denise Young
Burnsville, North Carolina
WHIRLPOOL DISHWASHER
MDB4949SKZ0
Thank you for leaving a review, Denise! We're glad to hear that Kari Spivey provided great service and that your Whirlpool dishwasher is working well. We appreciate your feedback!
05/17/2024