Appliance Repair Burnsville North Carolina

ASI Authorized Service Inc Rated 5.0 out of 5 stars based on 13 customer reviews

We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Burnsville, NC 28714
Kari
Job Details: 01/29/2025
Installed parts unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ
Near Burnsville, NC 28714
Kari
Job Details: 01/27/2025
"7740816641 Dylan Took quick pics, first took temps found unit in garage and ambient temp of garage is approximately 47degrees F, ff 40 degrees and fz is about 30 degrees. Setcontrol to Max cooling and compressor and fan came on immediately. Called techline spoke with Dylan he recorded temps and recommended unit be housed in a location that is consistently above 55 degrees Fahrenheit for compressor thermals to work properly. Unit is working as manufacturer designed."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Burnsville, NC 28714
Kari
Job Details: 01/20/2025
"Took quick pics, found unit not starting but has 240v correctly to terminal block. Found the door switch paddle was broken installed door switch unit checks ok ; used 1 W10237959 (Switch) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Burnsville, NC 28714
Kari
Job Details: 01/13/2025
"Took quick pics, found unit showing a 7-6 motor fault. Ran through diagnostics cycle and found unit makes a loud clicking when switching between agitate and spin. Also found the spin continuously makes the noise. Tipped unit back and found there to be gearcase oil dripping from rotor. Rotor bolt was backed out of gearcase and rotor had too much play in it. Took rotor off and found a scrape mark all the way around it. Also found broken wire to clutch in lower harness where harness clip has fallen forward and was scraping on rotor and rotor broke wire in half. Need parts for repair m; ordrng 1 W11568984 (Lower harness) and 1 W11449841 (Gear case) and 1 W10734521 (Slide kit) and 1 W11260238 (Rotor) and 1 S17 (Job code)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Burnsville, NC 28714
Kari
Job Details: 01/13/2025
"Took quick pics, found unit showing a 7-6 motor fault. Ran through diagnostics cycle and found unit makes a loud clicking when switching between agitate and spin. Also found the spin continuously makes the noise. Tipped unit back and found there to be gearcase oil dripping from rotor. Rotor bolt was backed out of gearcase and rotor had too much play in it. Took rotor off and found a scrape mark all the way around it. Also found broken wire to clutch in lower harness where harness clip has fallen forward and was scraping on rotor and rotor broke wire in half. Need parts for repair m; ordrng 1 W11568984 (Lower harness) and 1 W11449841 (Gear case) and 1 W10734521 (Slide kit) and 1 W11260238 (Rotor) and 1 S17 (Job code)"
Burnsville, North Carolina
KITCHEN AID REFRIGERATOR
KSC24C8EYY02
Absolute pleasure. Prompt, courteous, neat, organized and knew exactly what the issue was and repaired the KitchenAid refrigerator. Thank you!!
Thank you so much for the positive review! We are thrilled to hear about your experience with Kari Spivey and how she promptly and efficiently solved the issue with your KitchenAid refrigerator. We truly appreciate your feedback and support.
08/06/2024
Kristanfive
Burnsville, North Carolina
KITCHEN AID REFRIGERATOR
KRFC300ESS09
Kari is the best. She is knowledgeable and professional and stands out to us as truly exceptional .
Thank you so much for your kind words, Kristan! We are thrilled to hear that Kari provided exceptional service for your KitchenAid refrigerator. We appreciate your feedback and look forward to serving you again in the future.
06/20/2024
Sease
Burnsville, North Carolina
WHIRLPOOL COOKTOP
WFE505W0J0
Kari was very prompt and quick. Comes across as quite skilled and knowledgeable. She is also quite personable
Thank you for your kind words, Lee! We're glad to hear that Kari provided prompt and skilled service while being personable. We appreciate your feedback!
06/04/2024
Denise Young
Burnsville, North Carolina
WHIRLPOOL DISHWASHER
MDB4949SKZ0
Thank you for leaving a review, Denise! We're glad to hear that Kari Spivey provided great service and that your Whirlpool dishwasher is working well. We appreciate your feedback!
05/17/2024
Mike and Connie
Burnsville, North Carolina
AMANA WASHER
NTW4519JW0
Karri....She did a great efficent repair, good detective. Not smart engineering from the factory builders, engineering, assembly. She found the issue ib a half hour. 5000 star rating.
Dear Michael, Thank you for your 5-star review! We are glad that Kari was efficient and able to find the issue with your Amana washer quickly. We appreciate your feedback and hope to assist you again in the future. Best regards, ASI Authorized Service Inc.
02/01/2024