Appliance Repair Black Mountain North Carolina

ASI Authorized Service Inc Rated 5.0 out of 5 stars based on 8 customer reviews

We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ11
Near Black Mountain, NC 28711
Kari
Job Details: 05/16/2025
Installed parts unit checks ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Black Mountain, NC 28711
Kari
Job Details: 05/16/2025
"Took quick pics, found unit showing 7-1 wash motor open. Ran through diagnostics. Unit fills and drains but no circulation or hum from motor. Pulled unit out and found when the installer hooked it up, he put power cord over motor capacitor Ned when it was pushed into the counter the cord pulled one side of the harness off the motor capacitor. Moved power cord and reattached connector, carefully pushed unit back in and made sure motor was still running as I did. Ran through diagnostics cycle and regular cycle. Unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM04
Near Black Mountain, NC 28711
Kari
Job Details: 05/16/2025
"Took quick pics, found unit had been unplugged for a week, and drip pan was full found water on floor under it. Plugged unit in, fans and stuff run and compressor is running but its only pulling .3 amps. Will need sealed system parts for repair. ; ordrng 1 W11580057 (Compressor) and 1 U18 (Job code) and 1 W11579351 (Evap) and 1 W11043042 (Coupler)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA0
Near Black Mountain, NC 28711
Kari
Job Details: 05/02/2025
"Took quick pics, unit had 8-4 float open code. Found water in drip tray and its wet on left side dry on right side. Pulled unit out and let it run eventually it moved to bottom spray arm and there is a drip from left side between the doors. Upon inspection of seals found bottom door seal is feathered and warped and the tub gasket would need to be replaced as well gave cust est of $411.68 customer agreed and paid in full by cc office ran and emailed receipt ; ordrng 1 W11664713 (Seal door) and 1 W11483553 (Tub gasket) and 1 J13 (Job code)"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HW20
Near Black Mountain, NC 28711
Kari
Job Details: 04/25/2025
Installed parts unit checks ok
Gail
Black Mountain, North Carolina
MAYTAG DISHWASHER
MDB4949SKZ3
My new Maytag dishwasher was installed incorrectly TWICE and then they sent Kari! She did what was needed to make it run properly. Even better, she explained the problem and what she was doing to correct it. 10 stars!!!
Thank you for sharing your feedback, Gail! We are delighted to hear that Kari was able to set things right with your Maytag dishwasher and provide a clear explanation of the issue. We truly appreciate your kind words and look forward to assisting you in the future.
05/18/2025
Vicki Bradley
Black Mountain, North Carolina
WHIRLPOOL LAUNDRY CENTER
WTW8127LW0
On time,fixed the problem
Thank you for your kind words, Vickie! We are delighted to hear that our technician, Kari Spivey, was able to resolve the issue promptly. If you need any further assistance in the future, please don't hesitate to reach out.
11/12/2024
Roberrt Riegger
Black Mountain, North Carolina
WHIRLPOOL DRYER
LER7620KQ1
Excellent service
Thank you for your kind feedback, Robert! We're delighted to hear you had an excellent service experience with our technician Kari. If you ever need assistance again, please don't hesitate to reach out.
09/22/2024
Debbie
Black Mountain, North Carolina
WHIRLPOOL REFRIGERATOR
KRFC302ESS06
Kari is just an amazing service technician. She is very skilled and knowledgeable as well as a pleasure to work with.
Thank you for the kind words, Debbie! We are glad Kari could assist you with your Whirlpool refrigerator and provide excellent service. We appreciate your feedback!
05/29/2024
Debbie
Black Mountain, North Carolina
WHIRLPOOL REFRIGERATOR
KRFC302ESS06
Kari is an excellent technician. She communicated throughout the entire process. She Knowledgeable, professional and kind. All that u could hope for in a service technician.
Thank you, Debbie, for your kind words about Kari! We are thrilled to hear about your positive experience with her and appreciate your feedback. Please don't hesitate to reach out if you need further assistance.
04/08/2024