Factory-Authorized · Family-Owned Since 1974
Appliance Repair in Black Mountain, North Carolina
When an appliance stops working in Black Mountain, you need a local team that can get there fast and fix it right the first time. Authorized Service Inc. has been serving Black Mountain and the surrounding North Carolina area for over 50 years — factory-trained technicians, in-home service only, and every repair backed by our guarantee.
50+
Years in Business
4.8 ★
2,700+ Reviews
In-Home
Service Only
Factory
Authorized
Trusted Local Service
Why Black Mountain Chooses Authorized Service Inc.
Authorized Service Inc. is a third-generation family business based in Greer, SC — and we’ve been the factory-authorized appliance repair company for Black Mountain and the surrounding North Carolina area for over 50 years. Our technicians hold factory authorization from Whirlpool Corporation covering Whirlpool, KitchenAid, Maytag, Jenn-Air, Amana, and more. They arrive stocked with the parts most commonly needed so your repair gets done in one trip.
50+ years serving North Carolina communities — trusted, proven, family-owned
Factory authorization from Whirlpool Corporation for warranty and out-of-warranty repairs
Technicians arrive stocked — most repairs completed on the first visit
Every technician is background-checked, drug-tested, and factory-trained
In-home service throughout Black Mountain and surrounding areas
Honest assessment before any work begins — no pressure, no surprises
All repairs backed by a workmanship guarantee
How It Works
Service in 3 Simple Steps
01
Book Online or Call
Schedule at authorizedserviceinc.com or call (800) 779-0252. We’ll confirm your Black Mountain appointment and send a reminder.
02
Tech Arrives & Diagnoses
A factory-trained technician comes to your Black Mountain home, fully equipped. We diagnose the problem completely and give you a full quote before any work begins.
03
Review Quote & Approve
You approve the quote, we fix it — and every repair is backed by a 30-day labor warranty and a 1-year parts warranty.
Frequently Asked Questions
Appliance Repair Black Mountain — FAQs
How quickly can ASI respond in Black Mountain?
In most cases we can schedule same-day or next-day service in Black Mountain and the surrounding area. Call (800) 779-0252 or schedule online and our team will find the earliest available slot. Technicians arrive stocked with parts for major brands, so most repairs are completed on the first visit.
Is it worth repairing my appliance or should I replace it?
The general rule: if the repair costs less than 50% of a comparable replacement and the appliance is under 10–12 years old, repair is almost always the smarter financial choice. Our technicians give you an honest assessment before any work begins — we’d rather earn your long-term trust than push a repair that doesn’t make sense.
Do you service both in-warranty and out-of-warranty appliances in Black Mountain?
Yes. As a factory-authorized servicer for Whirlpool Corporation, we handle warranty repairs for Whirlpool, KitchenAid, Maytag, Jenn-Air, and Amana. We also repair out-of-warranty appliances from those brands plus Kenmore, Roper, Admiral, Crosley, and others throughout Black Mountain, North Carolina.
Verified Customer Reviews
Black Mountain, North Carolina Customer Reviews & Recent Jobs
Appliance Repair Black Mountain North Carolina
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW06
Near Black Mountain, North Carolina 28711
Kari
Job Details:
07/31/2026
"Took quick pics, found unit door wont stay closed. The delivery people didnt take the skis off. Found left side lower than right side. Put a shim under front and back left corners, unit now sits evenly. Pulled gasket with heat gun. Unit checks ok. ; used 2 4387828A (Shims) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ4
Near Black Mountain, North Carolina 28711
Kari
Job Details:
07/31/2026
"Took quick pics, found unit showing no codes. Ran though diagnostic cycle, sounded like every worked properly but when I opened it nothing was wet but the floor. Put both spray arms at 12 and 6 position ran normal cycle, sounds like motor is running but the arms never moved. Installed new motor assembly ran diagnostic test and found all functions completed and arms are now spinning. Unit checks ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Black Mountain, North Carolina 28711
Kari
Job Details:
07/31/2026
"Took quick pics, found unit suspension very loose and the basket is banging into the cabinet sides. Installed new suspension. Ran drain and spin with load of wet clothes. Unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Black Mountain, North Carolina 28711
Kari
Job Details:
07/24/2026
"Took quick pics, found icemaker tray will work intermittently, but then goes days without making ice. Found tray wouldnt jump for me in test and couldnt get it to rotate ever, but filled properly. Found wires in door to be connected and no breaks have been observed. Installed new icemaker. Cycled and filled. Unit checks ok ; used 1 W10873791 (Icemaker) from stock"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS7
Near Black Mountain, North Carolina 28711
Kari
Job Details:
07/24/2026
"Took quick pics, found outer door glass broken, the metal frame came unglued and when customer opened the door the frame came apart and glass went everywhere. Need glass for repair. Customer aware part on BO ; ordrng 1 J13 (Job code) and 1 WPW10634271 (Outer door glass)"
We serviced a
MAYTAG WASHER
Model MTW4205SW0
Near Black Mountain, North Carolina 28711
Kari
Job Details:
07/24/2026
Installed parts unit checks ok
We serviced a
WHIRLPOOL DRYER
Model LEQ8000JQ1
Near Black Mountain, North Carolina 28711
Kari
Job Details:
07/24/2026
"Took quick pics, found unit had a burning smell and drum was full of smoke. Customer had unit unplugged when I got there and set aside. Took back and chute off. Found heater had grounded itself to housing and started to cook the massive ball of lint in the lint chute housing. Also found belt was flaking apart.installed new heater and dryer repair kit. Cleared all lint, plugged unit in and unit now works properly, nothing is smoking and no burning smell. Unit checks ok. ; used 1 4392065 (Dryer kit) from stock"
We serviced a
JENN-AIR RANGE
Model JDRP430WP02
Near Black Mountain, North Carolina 28711
Kari
Job Details:
07/10/2026
"Took quick pics, found unit was off at the breaker. Took door and front kickplate off to get to acu compartment. Found very apparent burnt electrical smell, took control out and found relays on back of control had burnt out and melted part of the main harness. Called safety and reported findings they state they will not cover anything further. Gave cust est of $988.53 customer agreed to repair and will either provide a credit card or pay by check. Rescheduled for 7/17 PM pending parts ; ordrng 1 W10876298 (Acu) and 1 W10830809 (Harness) and 1 N15 (Job code)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089WEM11
Near Black Mountain, North Carolina 28711
Kari
Job Details:
07/10/2026
Installed parts unit checks ok. Customer paid in full first trip
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSC703HPS01
Near Black Mountain, North Carolina 28711
Kari
Job Details:
07/10/2026
Installed parts unit checks ok. Had office run cc for balance of $188.38 and email receipt
Black Mountain, North Carolina
WHIRLPOOL REFRIGERATOR
WRS588FIHV00
08/04/2026
Janet.ardinger
Black Mountain, North Carolina
WHIRLPOOL DRYER
MEDC465HW0
This is the second time in 4 years that Kari showed up to fix my Maytag dryer. She was really good at answering questions and was able to fix the dryer because she had the right part in the truck.
Thank you for trusting ASI Authorized Service Inc. with your dryer repair needs, Janet. We appreciate your kind words about Kari and are pleased to hear that she was able to efficiently fix your Maytag dryer. Should you ever need assistance in the future, please don't hesitate to reach out to us.
05/17/2026
Blake
Black Mountain, North Carolina
WHIRLPOOL RANGE
WEG515S0LB4
Kari was awesome! She was thorough, efficient, and loved our dog. 10/10
Thank you so much for your kind words, Blake! We're thrilled to hear that Kari provided excellent service and even made friends with your furry companion. We appreciate your feedback and are always here to help with any future needs.
04/22/2026
SallyW
Black Mountain, North Carolina
WHIRLPOOL REFRIGERATOR
WRS588FIHZ04
Kari did an excellent job diagnosing the issue then repairing our refrigerator. She really knows what she's doing and is very efficient and professional. I really appreciated her work and would highly recommend her for anyone who needs an appliance repaired.
Thank you so much for your kind words, Sally! We are thrilled to hear about your positive experience with Kari. We will be sure to pass along your feedback to her. If you ever need help with your appliances again, don't hesitate to reach out.
03/25/2026
Joe Mamma
Black Mountain, North Carolina
WHIRLPOOL WASHER
WTW4816FW3
Kari was awesome!! And she alerted me to the fact that the part she replaced on my Whirlpool washer was a known issue. I called them and received a partial refund.
Thank you for the positive feedback, Christine! We're glad Kari was able to assist you with your Whirlpool washer and help you with the refund for the known issue. Please don't hesitate to reach out if you need any further assistance.
02/26/2026
Black Mountain, North Carolina
WHIRLPOOL WASHER
WTW4957PW0
Dear Arthur, thank you for sharing your experience with Kari Spivey from ASI Authorized Service Inc. We are delighted to hear that Kari was able to diagnose the issues with your WHIRLPOOL WASHER WTW4957PW0 efficiently and install the control unit successfully. If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you for choosing our services!
02/25/2026
Kari did a great job
Black Mountain, North Carolina
MAYTAG WASHER
MVW4505MW2
Kari was very knowledgeable, diagnosed the problem quickly and made the repair within a short period of time. She also took the time to explain what was causing the issue and showed me the defective part. She did an excellent job.
Thank you for your kind review, Carolyn! We're thrilled to hear that Kari provided such knowledgeable and efficient service, as well as took the time to explain the issue. We appreciate your feedback and are glad we could help!
11/12/2025
Scott
Black Mountain, North Carolina
WHIRLPOOL RANGE
KSDG950ESS7
Kari was courteous, competent, communicative, efficient, helpful, and cleaned the work space.
Thank you for sharing your positive experience with Kari! We're delighted to hear that she provided courteous and efficient service while maintaining clear communication. Your feedback is greatly appreciated!
10/21/2025
Gail
Black Mountain, North Carolina
MAYTAG DISHWASHER
MDB4949SKZ3
My new Maytag dishwasher was installed incorrectly TWICE and then they sent Kari! She did what was needed to make it run properly. Even better, she explained the problem and what she was doing to correct it. 10 stars!!!
Thank you for sharing your feedback, Gail! We are delighted to hear that Kari was able to set things right with your Maytag dishwasher and provide a clear explanation of the issue. We truly appreciate your kind words and look forward to assisting you in the future.
05/18/2025
Vicki Bradley
Black Mountain, North Carolina
WHIRLPOOL LAUNDRY CENTER
WTW8127LW0
On time,fixed the problem
Thank you for your kind words, Vickie! We are delighted to hear that our technician, Kari Spivey, was able to resolve the issue promptly. If you need any further assistance in the future, please don't hesitate to reach out.
11/12/2024