Appliance Repair Black Mountain North Carolina

ASI Authorized Service Inc Rated 5.0 out of 5 stars based on 10 customer reviews

We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Black Mountain, North Carolina 28711
Kari
Job Details: 01/09/2026
Installed part unit checks ok
We serviced a
MAYTAG KITCHEN
Model MDB4949SKZ
Near Black Mountain, North Carolina 28711
Kari
Job Details: 01/09/2026
"Took quick pics, found unit showing no codes, found the diagnostic cycle completed with no errors. Water does seem cold even after multiple fills. Found 120v to motor also found heater had 11 ohms and 120v to it. Ran regular cycle with bowl right side up on top rack, bowl filled up with water and you can hear the unit change racks. Went over water heater temperature requirements with customer as well as soap usage and loading. The dishes on the bottom rack were flopped over laying on one another and all of dishes in different rows were facing various directions. Unit is functioning as designed"
We serviced a
JENN-AIR BEVERAGE CENTER
Model JUBFL242HL02
Near Black Mountain, North Carolina 28711
Kari
Job Details: 01/09/2026
"Took quick pics, found bottom wine shelf wooden pieces missing in some spot and broken in others, also found the metal trim on front peeled away and with the sharp edges could be a safety hazard in the future. Need shelf for repair ; ordrng 1 W11359430 (Bottom shelf) and 1 J13 (Job code)"
We serviced a
JENN AIR MICROWAVE
Model JMC2430IL03
Near Black Mountain, North Carolina 28711
Kari
Job Details: 01/02/2026
Installed parts unit checks ok. Customer paid in full first trip
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Black Mountain, North Carolina 28711
Kari
Job Details: 01/02/2026
"Took quick pics, found unit doa. Took junction box cover off and found the white wire melted through the wire nut. Also found the cord is old and with the way the wires look I feel the cord is a saftey concern. Installed new cord and corrected wires and put on new wire nuts. Unit checks ok. Had office run cc for $274.99 and email receipt."
Kari did a great job
Black Mountain, North Carolina
MAYTAG WASHER
MVW4505MW2
Kari was very knowledgeable, diagnosed the problem quickly and made the repair within a short period of time. She also took the time to explain what was causing the issue and showed me the defective part. She did an excellent job.
Thank you for your kind review, Carolyn! We're thrilled to hear that Kari provided such knowledgeable and efficient service, as well as took the time to explain the issue. We appreciate your feedback and are glad we could help!
11/12/2025
Scott
Black Mountain, North Carolina
WHIRLPOOL RANGE
KSDG950ESS7
Kari was courteous, competent, communicative, efficient, helpful, and cleaned the work space.
Thank you for sharing your positive experience with Kari! We're delighted to hear that she provided courteous and efficient service while maintaining clear communication. Your feedback is greatly appreciated!
10/21/2025
Gail
Black Mountain, North Carolina
MAYTAG DISHWASHER
MDB4949SKZ3
My new Maytag dishwasher was installed incorrectly TWICE and then they sent Kari! She did what was needed to make it run properly. Even better, she explained the problem and what she was doing to correct it. 10 stars!!!
Thank you for sharing your feedback, Gail! We are delighted to hear that Kari was able to set things right with your Maytag dishwasher and provide a clear explanation of the issue. We truly appreciate your kind words and look forward to assisting you in the future.
05/18/2025
Vicki Bradley
Black Mountain, North Carolina
WHIRLPOOL LAUNDRY CENTER
WTW8127LW0
On time,fixed the problem
Thank you for your kind words, Vickie! We are delighted to hear that our technician, Kari Spivey, was able to resolve the issue promptly. If you need any further assistance in the future, please don't hesitate to reach out.
11/12/2024
Roberrt Riegger
Black Mountain, North Carolina
WHIRLPOOL DRYER
LER7620KQ1
Excellent service
Thank you for your kind feedback, Robert! We're delighted to hear you had an excellent service experience with our technician Kari. If you ever need assistance again, please don't hesitate to reach out.
09/22/2024