Factory-Authorized · Family-Owned Since 1974

Appliance Repair in Balsam Grove, North Carolina

For homeowners in Balsam Grove, North Carolina, Authorized Service Inc. is the name neighbors have relied on for over half a century. We bring factory-trained expertise directly to your home — no drop-off, no guesswork, no surprise charges.

50+
Years in Business
4.8 ★
2,700+ Reviews
In-Home
Service Only
Factory
Authorized
Trusted Local Service

Why Balsam Grove Chooses Authorized Service Inc.

Authorized Service Inc. is a third-generation family business based in Greer, SC — and we’ve been the factory-authorized appliance repair company for Balsam Grove and the surrounding North Carolina area for over 50 years. Our technicians hold factory authorization from Whirlpool Corporation covering Whirlpool, KitchenAid, Maytag, Jenn-Air, Amana, and more. They arrive stocked with the parts most commonly needed so your repair gets done in one trip.

50+ years serving North Carolina communities — trusted, proven, family-owned
Factory authorization from Whirlpool Corporation for warranty and out-of-warranty repairs
Technicians arrive stocked — most repairs completed on the first visit
Every technician is background-checked, drug-tested, and factory-trained
In-home service throughout Balsam Grove and surrounding areas
Honest assessment before any work begins — no pressure, no surprises
All repairs backed by a workmanship guarantee
How It Works

Service in 3 Simple Steps

01
Book Online or Call

Schedule at authorizedserviceinc.com or call (800) 779-0252. We’ll confirm your Balsam Grove appointment and send a reminder.

02
Tech Arrives & Diagnoses

A factory-trained technician comes to your Balsam Grove home, fully equipped. We diagnose the problem completely and give you a full quote before any work begins.

03
Review Quote & Approve

You approve the quote, we fix it — and every repair is backed by a 30-day labor warranty and a 1-year parts warranty.

Frequently Asked Questions

Appliance Repair Balsam Grove — FAQs

Is it worth repairing or should I replace my appliance?
The general rule of thumb: if the repair costs less than 50% of what a comparable replacement would cost and the appliance is under 10–12 years old, repair is almost always the smarter financial choice. Our technicians give you an honest assessment before any work begins.
Do you offer a warranty on repairs?
Yes. Every repair includes a 30-day labor warranty and a 1-year parts warranty. If something isn’t right after we leave, call us and we’ll make it right.
Who owns Authorized Service Inc. and how long have you been in North Carolina?
Authorized Service Inc. was founded in 1974 by Kenneth Robbins, who moved from Ohio to pursue his dream. His sons later took over, and now the third generation of the Robbins family is involved. We are a family-owned, family-operated company that has been serving North Carolina for over 50 years.
Verified Customer Reviews

Balsam Grove, North Carolina Customer Reviews & Recent Jobs

See All Reviews →

Appliance Repair Balsam Grove North Carolina

ASI Authorized Service Inc Rated out of 5 stars based on customer reviews

We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Balsam Grove, North Carolina 28708
Brian
Job Details: 12/05/2023
"Installed new right hand door closer, and bushing. Tested and found all operations ok at this time"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Balsam Grove, North Carolina 28708
Brian
Job Details: 11/14/2023
Found right door hinge bushing damaged. Also found ceiling lights and freezer light out. Replaced all lights and found light operation ok. Installed new pantry door and harness. Found door operations ok. New Closer (W11188796) and bushing (W11223833). ; ordrng 1 W11188796 (Closer) and 1 W11223833 (Bushing) and 1 J13 (Job code)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Balsam Grove, North Carolina 28708
Brian
Job Details: 09/26/2023
Installed new main control and touch pad. Tested and found all operations ok at this time with no leaks detected. Did not move unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Balsam Grove, North Carolina 28708
Brian
Job Details: 09/26/2023
"Found auger coupling teeth, broken off. Auger motor working ok. New Coupling (WP2220458) seal (WP2198628) ice bin (W11244434) chute (WPW10293212) and spring (W10852956) needed. ; ordrng 1 WP2220458 (Coupling) and 1 WP2198628 (Seal) and 1 W11244434 (Ice bin) and 1 J13 (Job code) and 1 WPW10293212 (Chute) and 1 W10852956 (Spring)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Balsam Grove, North Carolina 28708
Brian
Job Details: 09/06/2023
Did not receive parts.control (w11637583) and console (w11613564) still needed. Did not enter home or service unit. ; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Balsam Grove, North Carolina 28708
Brian
Job Details: 08/22/2023
"Customer said that after they use the unit, the display goes blank and will not respond, until they turn unit off and on at breaker. Found no saved error codes. New Control (W11637583) and console (W11613564). Informed customer that unit should be on its own dedicated circuit for proper operation.; ordrng 1 W11637583 (Control) and 1 W11613564 (Console) and 1 J13 (Job code)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Balsam Grove, North Carolina 28708
Brian
Job Details: 08/22/2023
"Found good frost pattern. Defrost heater working. Test cycled ice maker and found it completing and filling, but found evidence of bail arm bent/warped. New Ice maker (W10873791) needed. ; ordrng 1 W10873791 (Ice maker) and 1 J13 (Job code)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Balsam Grove, North Carolina 28708
Brian
Job Details: 07/17/2023
"Installed new deli ui and right door. Still found pantry door not reading closed when ui is plugged in. When it is unplugged, unit works ok. Contacted tech support and spoke to Andrew. He said because unplugging deli ui and everything works, then the issue must be in the harness or the the drawer door itself. Harness (W11170612) and Door (W10815668) needed. Sr number (7736867410); ordrng 1 W11170612 (Drawer harness) and 1 W10815668 (Pantry door) and 1 W19 (Job code)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Balsam Grove, North Carolina 28708
Brian
Job Details: 05/16/2023
"Found interior lights off, ui not responding and unit reading doors open. I unplugged deli ui and found unit functions ok. New deli ui (WPW10769076). Also found right door damaged, preventing it from sealing properly. New Right door (W10815686) needed. ; ordrng 1 WPW10769076 (Deli ui) and 1 L14 (Job code) and 1 W10815686 (Right fresh food door)"