Appliance Repair in Avery Creek, North Carolina

Found no surface or bake or broil elements coming on but user interface responsive. Checked and found unit not getting proper voltage. Found L1 to L2 is 95v. L1 to neutral is 124. L2 to neutral is 22v. Informed home owner that they will need a professional electrician to resolve issue.

Found no surface or bake or broil elements coming on but user interface responsive. Checked and found unit not getting proper voltage. Found L1 to L2 is 95v. L1 to neutral is 124. L2 to neutral is 22v. Informed home owner that they will need a professional electrician to resolve issue.

"Found unit unplugged when I arrived. Plugged unit in and found drain pump coming on. Let pump time out and found same results. Installed new control (w11608056) according to service pointer. Calibrated and tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected."

"Found door popping, at hinges, when closing. Replaced new hinges. Tested and found issue better but still making some noise. Informed customer that this is normal due to the style of hinges. Customer understands. At this time, all operations ok."

"Found unit unplugged when I arrived. Plugged unit in and found drain pump running. Let pump time out and found same results. Installed new control (w11608056). Calibrated and tested unit. At this time, all operations ok with no leaks detected. Did not move unit."

Found f31 (L2 line voltage error) F70 (no communication between electronic assemblies). Tested unit and found loud squealing. Console (WPW10246745) and control (W10174746) needed. Found control (W10174746) no longer available. Repair kit (4392067) needed. Quoted customer 426.55. Customer wished to proceed with repairs. Installed new roller kit and tested. Found all operations ok at this time. Did not move unit. Collected total.

"Found f4e3 (wash motor not running) and F7e1 (no heat). Tested unit and found wash motor not running but is getting proper voltage. Installed new wash motor (w11613479). Calibrated and tested unit. At this time, all operations ok with no leaks detected."

"Found spin basket loose. Inspected and found spin basket is detached from spin basket bottom, damaging outer tub and tub ring. Tub ring (W11590590) screw (W10752187) nut (W11551646) spin basket (W11178227) outer tub (W11219115)filter (W11568797) screw (WP8533928) gear case (W11449841) slider (W10734521); ordrng 1 W11590590 (Tub ring) and 1 W10752187 (Screw) and 1 W11551646 (Nut) and 1 W11178227 (Spin basket) and 1 W11219115 (Outer tub) and 1 W11568797 (Filter) and 1 WP8533928 (Screw) and 1 W11449841 (Gearcase) and 1 W10734521 (Slider) and 1 U18 (Job code)"

"Found freezer evaporator frozen over. Found freezer fan not coming on in diagnostic. Also found defrost thermostat reading open, while its covered in ice and should read as closed. Found freezer evaporator fan not getting voltage. Freezer evaporator fan connector was backed out, slightly. Corrected and found same results. Checked at main control and found it not sending voltage to evaporator fan. New control board needed. I also recommended customer replace evaporator fan harness. Explained situation to customer. Informed customer that there could always be further issues resulting in further repairs needed. Customer understands. Quoted customer 665.17 to replace control only and 815.17 to replace Main control (W11548534) and Harness (W11661931). Customer does not wish to proceed with repairs at this time. Collected 150 for service call."