Factory-Authorized · Family-Owned Since 1974

Appliance Repair in Asheville, North Carolina

Authorized Service Inc. serves Asheville, North Carolina with the kind of appliance repair you can count on: factory-trained technicians, upfront pricing, and in-home service that works around your schedule. We’ve been at this since 1974 and we stand behind every repair.

50+
Years in Business
4.8 ★
2,700+ Reviews
In-Home
Service Only
Factory
Authorized
Trusted Local Service

Why Asheville Chooses Authorized Service Inc.

Authorized Service Inc. is a third-generation family business based in Greer, SC — and we’ve been the factory-authorized appliance repair company for Asheville and the surrounding North Carolina area for over 50 years. Our technicians hold factory authorization from Whirlpool Corporation covering Whirlpool, KitchenAid, Maytag, Jenn-Air, Amana, and more. They arrive stocked with the parts most commonly needed so your repair gets done in one trip.

In-home service only — no drop-off required, we come to your Asheville home
Factory-trained, certified technicians authorized by Whirlpool Corporation
Upfront pricing — full quote before any work begins, no hidden charges
Background-checked, drug-tested service professionals
Licensed, insured, and bonded
Three-generation family business serving North Carolina since 1974
Repairs guaranteed — 30-day labor, 1-year parts
How It Works

Service in 3 Simple Steps

01
Book Online or Call

Schedule at authorizedserviceinc.com or call (800) 779-0252. We’ll confirm your Asheville appointment and send a reminder.

02
Tech Arrives & Diagnoses

A factory-trained technician comes to your Asheville home, fully equipped. We diagnose the problem completely and give you a full quote before any work begins.

03
Review Quote & Approve

You approve the quote, we fix it — and every repair is backed by a 30-day labor warranty and a 1-year parts warranty.

Frequently Asked Questions

Appliance Repair Asheville — FAQs

What appliances does Authorized Service Inc. repair?
We repair refrigerators, washers, dryers, dishwashers, ranges, cooktops, wall ovens, microwaves, ice machines, range hoods, warming drawers, garbage disposals, trash compactors, and more — all in your Asheville home.
Do you offer upfront pricing?
Yes — always. Our technician diagnoses the problem first, then gives you a complete repair quote before any work begins. You decide whether to proceed, and if you do, that quoted price is what you pay. No surprise charges, no add-ons after the fact.
Are your technicians background-checked?
Yes — all Authorized Service Inc. technicians are background-checked, drug-tested, and factory-trained before they ever enter a customer’s home. We are also licensed, insured, and bonded for your protection.
Verified Customer Reviews

Asheville, North Carolina Customer Reviews & Recent Jobs

See All Reviews →

Appliance Repair Asheville North Carolina

ASI Authorized Service Inc Rated 4.9 out of 5 stars based on 126 customer reviews

We serviced a
KITCHENAID FREEZER
Model KBSD706MPS01
Near Asheville, North Carolina 28803
Brian
Job Details: 10/07/2026
"Installed main control. Tested and found all operations ok at this time, with no leaks detected. Tested ice maker optics, and found them checking out ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKW3
Near Asheville, North Carolina 28803
Brian
Job Details: 10/06/2026
"Installed new drain hose. Tested unit multiple times. At this time, all operations ok with no leaks detected."
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB1
Near Asheville, North Carolina 28803
Brian
Job Details: 10/06/2026
"Installed all parts ordered. Calibrated and tested unit. At this time, all operations ok with no leaks detected."
We serviced a
KITCHEN AID REFRIGERATOR
Model KBRC36FKS00
Near Asheville, North Carolina 28804
Brian
Job Details: 10/06/2026
Installed new ice maker. Tested ice maker and found all operations ok with no leaks detected. Did not move unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRSF5536RZ00
Near Asheville, North Carolina 28805
Brian
Job Details: 10/05/2026
"Installed new ice maker. Tested ice maker functions and found all operations ok with no,leaks detected. Did not move unit."
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VEM7
Near Asheville, North Carolina 28803
Brian
Job Details: 10/05/2026
"Found freezer temperature ok and fresh food temperature room temp. Found fresh food damper closed. Manually opened damper and found cod air coming from freezer. Damper opens and closes in diagnostic. Also found fresh food thermistor reading ok, in diagnostic. Control (WPW10120827) Control (WPW10356039) and Harness (W11084235) needed. ; ordrng 1 WPW10120827 (Control) and 1 WPW10356039 (Power supply) and 1 W11084235 (Harness) and 1 L14 (Job code)"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JS4
Near Asheville, North Carolina 28704
Brian
Job Details: 10/05/2026
Found f3e0 (sensor short) on display when I arrived. Tested and found oven sensor ok. New control needed. Installed new Control (W11594224). Tested and found all operations ok at this time.
We serviced a
WHIRLPOOL M/W OTR
Model WMMS3130RS02
Near Asheville, North Carolina 28805
Brian
Job Details: 10/01/2026
Found door color white. Stainless is needed. Need to reorder Door (W11752342); ordrng 1 W11752342 (Stainless door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Asheville, North Carolina 28804
Kari
Job Details: 09/30/2026
Installed parts unit checks ok. Customer paid in full first time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDPS8024SZ1
Near Asheville, North Carolina 28805
Brian
Job Details: 09/29/2026
Installed all parts ordered. Tested unit and found all operations ok with no leaks detected. Did not move unit.
Asheville, North Carolina
WHIRLPOOL REFRIGERATOR
WRSF5536RZ00
Brian was great! Knowledgeable and courteous and very friendly. Showed up on time and called ahead to let me know he was on the way.
10/09/2026
Asheville, North Carolina
WHIRLPOOL DISHWASHER
WDTA50SAKW3
Courteous. Professional, on time. Good explanations on what he was doing.
Thank you for your positive feedback, Ellen! We are glad to hear that Brian provided courteous and professional service and kept you informed throughout the process. We appreciate your kind words and will be sure to pass them along to him.
09/29/2026
Asheville, North Carolina
MAYTAG WASHER
MTW4205SW0
Kari did an excellent job on our Maytag washing machine repair. She was courteous, informative and amazing. 10 stars!!!
Thank you, Gretchen, for the wonderful review! We are thrilled to hear that Kari provided excellent service and that you are satisfied with the repair of your Maytag washing machine. We appreciate your kind words and are here to assist you with any future appliance needs.
08/20/2026
Asheville, North Carolina
KITCHENAID DISHWASHER
KDTM604KBS3
Thank you for your review, Nancy! We are pleased to hear that Brian was able to successfully service your KITCHENAID DISHWASHER KDTM604KBS3 and resolve the issues you were experiencing. If you have any further questions or concerns, please don't hesitate to reach out.
08/20/2026
Asheville, North Carolina
WHIRLPOOL REFRIGERATOR
WRFF3136SB01
Very professional service call.
Thank you, Barbara, for your kind feedback! We are delighted to hear that you were pleased with the professional service provided by Brian Mazzola for your WHIRLPOOL REFRIGERATOR. If you have any further questions or concerns, please don't hesitate to reach out.
08/05/2026
Asheville, North Carolina
WHIRLPOOL WASHER
WTW4957PW0
Great service
Thank you, Mike! We're glad you had a great service experience with Brian. We appreciate your feedback!
07/18/2026
Asheville, North Carolina
WHIRLPOOL WASHER
WTW4307SW0
He figured it out, even though he had to observe a full cycle of the washer.
Thank you for your feedback, Deborah! We're glad Brian was able to diagnose and resolve the issue with your washer. We appreciate your patience as he observed a full cycle to ensure everything was working properly. If you have any further questions or concerns, please don't hesitate to reach out to us.
07/17/2026
clarkster1948
Asheville, North Carolina
WHIRLPOOL WASHER
WTW4816FW3
The person that came was on time polite and finished the job in a rather short time to perfection. In addition she explained to me what happened.
Thank you for your kind words, Richard. We are delighted to hear that Kari provided you with excellent service and a thorough explanation of the repair. We appreciate your feedback!
06/23/2026
Asheville, North Carolina
MAYTAG WASHER
MHW5630HW3
Super knowledgeable and excellent service. Very professional and communicated well. Better than other service providers lately - keep that one on board !
Thank you, Lisa! We are thrilled to hear about your positive experience with Kari. We truly value your feedback and are glad we could provide you with top-notch service. We look forward to serving you again in the future!
05/16/2026
Asheville, North Carolina
KITCHENAID DISHWASHER
KDFS424SPS0
Thank you, Motibhai Patel, for taking the time to share your positive experience with Brian Mazzola from ASI Authorized Service Inc. We are delighted to hear that your KITCHENAID dishwasher is now working perfectly without any leaks. We appreciate your business!
05/16/2026