Factory-Authorized · Family-Owned Since 1974
Appliance Repair in Asheville, North Carolina
Authorized Service Inc. serves Asheville, North Carolina with the kind of appliance repair you can count on: factory-trained technicians, upfront pricing, and in-home service that works around your schedule. We’ve been at this since 1974 and we stand behind every repair.
50+
Years in Business
4.8 ★
2,700+ Reviews
In-Home
Service Only
Factory
Authorized
Trusted Local Service
Why Asheville Chooses Authorized Service Inc.
Authorized Service Inc. is a third-generation family business based in Greer, SC — and we’ve been the factory-authorized appliance repair company for Asheville and the surrounding North Carolina area for over 50 years. Our technicians hold factory authorization from Whirlpool Corporation covering Whirlpool, KitchenAid, Maytag, Jenn-Air, Amana, and more. They arrive stocked with the parts most commonly needed so your repair gets done in one trip.
In-home service only — no drop-off required, we come to your Asheville home
Factory-trained, certified technicians authorized by Whirlpool Corporation
Upfront pricing — full quote before any work begins, no hidden charges
Background-checked, drug-tested service professionals
Licensed, insured, and bonded
Three-generation family business serving North Carolina since 1974
Repairs guaranteed — 30-day labor, 1-year parts
How It Works
Service in 3 Simple Steps
01
Book Online or Call
Schedule at authorizedserviceinc.com or call (800) 779-0252. We’ll confirm your Asheville appointment and send a reminder.
02
Tech Arrives & Diagnoses
A factory-trained technician comes to your Asheville home, fully equipped. We diagnose the problem completely and give you a full quote before any work begins.
03
Review Quote & Approve
You approve the quote, we fix it — and every repair is backed by a 30-day labor warranty and a 1-year parts warranty.
Frequently Asked Questions
Appliance Repair Asheville — FAQs
What appliances does Authorized Service Inc. repair?
We repair refrigerators, washers, dryers, dishwashers, ranges, cooktops, wall ovens, microwaves, ice machines, range hoods, warming drawers, garbage disposals, trash compactors, and more — all in your Asheville home.
Do you offer upfront pricing?
Yes — always. Our technician diagnoses the problem first, then gives you a complete repair quote before any work begins. You decide whether to proceed, and if you do, that quoted price is what you pay. No surprise charges, no add-ons after the fact.
Are your technicians background-checked?
Yes — all Authorized Service Inc. technicians are background-checked, drug-tested, and factory-trained before they ever enter a customer’s home. We are also licensed, insured, and bonded for your protection.
Verified Customer Reviews
Asheville, North Carolina Customer Reviews & Recent Jobs
Appliance Repair Asheville North Carolina
ASI Authorized Service Inc Rated 4.8 out of 5 stars based on 109 customer reviews
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Asheville, North Carolina 28805
Brian
Job Details:
05/14/2026
"This unit does not save error codes. Tested unit and found it in drain and spin cycle when I arrived, when starting the unit. Let cycle complete. Tested all of unit functions and found all ok except water is entering unit slowly. Found water pressure, from house, ok. Found inlet waterline, from valve to tub, pinched. Corrected hose. Tested again and found all operations okay at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Asheville, North Carolina 28804
Brian
Job Details:
05/13/2026
"Found no saved error codes. Tested unit and found water dripping from gasket on side of door. Inspected gasket and found it intact, but not in seated properly. Corrected gasket. and raised unit in the front a little. Tested unit multiple times and found all operations ok, with no leaks detected. Did not move unit. Recommended customer switch detergents. Customer understands."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ13
Near Asheville, North Carolina 28804
Kari
Job Details:
05/13/2026
"Took quick pics, found unit dripping from dispenser and will occasionally spit an ice cube out randomly. Installed connector with check valve to water line in door, tested water, no drips found. Found a gap in the chute on fz door and sealed it with rtv silicone. Also ordering seperator due to the door not closing and its leaking air causing ice to melt and fall out of chute ; ordrng 1 W11678832 (Seperator) and 1 J13 (Jobcode), used 1 8201815 (Connector) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Asheville, North Carolina 28803
Brian
Job Details:
05/12/2026
"Found door locked with clothes and water inside, when I arrived. Entered diagnostic and found f9e1 (long drain) F8e1 (long fill) F0e2 (oversuds). Cleared error code and entered diagnostic. Found drain pump coming on but water is not draining. Cleared all water and inspected drain pump and found it clear. Inspected and found obstruction clogging drain hole, on tub, before pump. Removed clog and tested. At this time, all operations ok with no leaks detected."
We serviced a
MAYTAG DRYER
Model MED7020RF0
Near Asheville, North Carolina 28805
Brian
Job Details:
05/11/2026
Installed new motor and blower wheel. Cleaned off all rollers. Tested unit and found all operations ok with no unusual noises or leaks detected. Did not move unit.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPW2
Near Asheville, North Carolina 28805
Brian
Job Details:
05/08/2026
Installed new wash motor. Tested unit and found all operations ok with no leaks detected.
We serviced a
KITCHENAID DISHWASHER
Model KDFS424SPS0
Near Asheville, North Carolina 28803
Brian
Job Details:
05/08/2026
Installed new main control and door opener latch. Tested unit and found all operations ok with no leaks detected.
We serviced a
KITCHEN AID REFRIGERATOR
Model KBFS25ECMS00
Near Asheville, North Carolina 28804
Kari
Job Details:
05/08/2026
Installed parts unit checks ok. Customer has already paid balance to office. Had office send job history due to customer not receiving receipt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFC3036RZ02
Near Asheville, North Carolina 28803
Brian
Job Details:
05/08/2026
"Found, replace filter, illuminated on user interface. Attempted to reset filter light and it would not respond. New user interface (W11819772) needed. ; ordrng 1 W11819772 (User interface) and 1 L14 (Job code)"
We serviced a
MAYTAG DRYER
Model MED6205RR0
Near Asheville, North Carolina 28804
Brian
Job Details:
05/07/2026
"Tested unit nd found it heating and airflow ok. Found squealing at beginning of cycle. Inspected and found pulley and rollers sticking and gunked up. Cleared and installed all new rollers, pulley and belt with Repair kit (4392067). Tested unit and found all operations ok. ; used 1 4392067 (Repair kit TS) from stock"
Asheville, North Carolina
MAYTAG WASHER
MHW5630HW3
Super knowledgeable and excellent service. Very professional and communicated well. Better than other service providers lately - keep that one on board !
05/16/2026
Asheville, North Carolina
KITCHENAID DISHWASHER
KDFS424SPS0
05/16/2026
Asheville, North Carolina
MAYTAG WASHER
MHW5630HC3
Thank you, Jessica, for sharing your positive feedback! We're glad to hear that Brian provided excellent service and that your Maytag washer is working perfectly. Please don't hesitate to reach out if you need any further assistance.
04/15/2026
El
Asheville, North Carolina
WHIRLPOOL DISHWASHER
WDTA50SAKW3
Prompt, communicated well, fixed the problem ! Gave us some education related to the dishwasher
Thank you, Ellen, for your positive feedback! We're glad Brian was able to promptly communicate with you, fix the issue, and provide some helpful information about your dishwasher. We appreciate your business!
04/13/2026
TSE
Asheville, North Carolina
WHIRLPOOL WASHER
WTW4816FW3
Good communication and follow up. Thanks.
Thank you for your positive feedback, Todd! We're glad to hear that you appreciated our communication and follow-up. If you have any more questions or concerns, feel free to reach out.
03/29/2026
The Goldsteins
Asheville, North Carolina
WHIRLPOOL MICROWAVE
WMH31017HS12
Kari is hard working, and diligent
Thank you, Monica, for your kind words about Kari! We're glad to hear about your positive experience with our technician. Let us know if there's anything else we can assist you with in the future.
03/24/2026
JamesH4747
Asheville, North Carolina
KITCHENAID REFRIGERATOR
KRSC536RPS00
Kari is very pleasant and very efficient. We've been extremely impressed with her expertise and reliability. She's on time, and though she never seems rushed, she finishes her work quickly and it's done right.
Thank you so much for your kind words, James and Evelyn! We're glad to hear that Kari provided you with excellent service and met your expectations. We appreciate your feedback and look forward to serving you again in the future.
03/24/2026
RobertM
Asheville, North Carolina
KITCHEN AID REFRIGERATOR
KSSC48QVS02
ASI promptly scheduled a visit for us to diagnose the problem with our Kitchen Aid refrigerator. They do charge a diagnostic fee but it can be credited to the overall repair cost. We needed s new water /ice system. They ordered it and Brian came out as soon as they had it. He repaired it quickly and gave us good advice on water filters. Works great and he was good to work with. We’d definitely call them again!
Thank you for sharing your experience, Robert! We're glad to hear that Brian provided you with quick and efficient service, along with helpful advice on water filters. If you ever need assistance in the future, please don't hesitate to reach out to us.
03/11/2026
John Z
Asheville, North Carolina
KITCHENAID REFRIGERATOR
KRFC704FSS00
Brian did a nice job of identifying the problem with the refrigerator. He provided me with an estimate of what it would cost to fix it. He was very professional.
Thank you, John, for your kind words about Brian's professionalism and the thorough evaluation he provided for your refrigerator. Should you decide to proceed with the repairs in the future, feel free to reach out to us. We're here to help!
02/25/2026
R. Kate
Asheville, North Carolina
WHIRLPOOL ICE MACHINE
WUI75X15HW01
It was a simple fix, and he did it well and quickly.
Thank you for sharing your experience, Reba! We're delighted to hear that Brian was able to resolve the issue efficiently for you. If you have any more concerns in the future, please don't hesitate to reach out.
02/25/2026