Appliance Repair Asheville North Carolina

ASI Authorized Service Inc Rated 4.8 out of 5 stars based on 72 customer reviews

We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Asheville, NC 28803
Kari
Job Details: 02/12/2025
Installed parts unit checks ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Asheville, NC 28805
Brian
Job Details: 02/07/2025
"Customer said the wash motor was recently replaced by a different company. Found F7e1 (no heat) error codes. Cleared error code and tested unit. Found heater coming on and working properly. All other functions ok. It appears as though the company that replaced the wash motor did not clear the no heat error code. At this time, all operations ok with no leaks detected. Did not move unit."
We serviced a
KITCHEN AID DISHWASHER
Model KDTE204KPS1
Near Asheville, NC 28803
Brian
Job Details: 02/07/2025
"Installed new tub and wash motor. Tested unit multiple times and in diagnostic and normal cycles observing for leaks and proper functions. At this time, all operations ok with no leaks detected."
We serviced a
WHIRLPOOL WASHER
Model WTW6150PB0
Near Asheville, NC 28801
Brian
Job Details: 02/04/2025
"Installed all parts ordered. Calibrated and tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected."
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Asheville, NC 28801
Brian
Job Details: 02/03/2025
Customer said issue only happens when they select hot water. Found f8e1 (long fill) F5e2 (lock failure). Found hot water turned off to unit. Turned hot water on and tested. Found all operations ok at this time.
Brian
Asheville, North Carolina
KITCHEN AID DISHWASHER
KDTE204KWH2
My problem is NOT with Brian. It is with this $1,000 KitchenAid dishwasher that has had parts replaced 3 times and still leaves a puddle from the vent when I open it. Is that what new ones do? I have months photos. Brian wants me to pamper it by washing right after loading and then open it to help with air drying. What did I buy? I'm in my 80's and don't want to slip. This is my fourth KitchenAid. I have lived in three states. Guess I should have repaired my last one which had a major leak instead of buying a new one. I still need to replace part of my oak kitchen floor. Juanita Spanogle
Dear Juanita, we appreciate your feedback and understand your frustration. We strive to provide top-notch service, and we apologize for any inconvenience caused by your dishwasher. Please contact us so we can further address your concerns and work towards a solution. We also encourage you to contact KitchenAid directly at 1-800-422-1230 so they can address your concerns.
02/02/2025
Shel Altschul
Asheville, North Carolina
KITCHEN AID MICROWAVE/OVEN/M
KOCE900HSS02
Brian gives excellent service. He looks out for his customers and is very knowledgeable. He also is a very nice person and pleasant to deal with. We are very happy either way his service.
01/23/2025
Asheville, North Carolina
KITCHEN AID REFRIGERATOR
KRMF706EBS01
Kari is incredibly knowledgeable, efficient and courteous. We're pleased that she has been able to work through our issues with the Kitchen Aid.
Thank you so much for your kind words, Al! We're thrilled to hear about your positive experience with Kari and that she could assist you with your Kitchen Aid refrigerator. We're always here to help with any further issues or questions you may have in the future.
01/09/2025
Elbert
Asheville, North Carolina
KITCHENAID REFRIGERATOR
KRFC300ESS09
Brian, Was cordial and professional. Hopefully we will not need his or your company’s services in the future for we have had to have you come back 4 or 5 times. Thanks
Thank you for sharing your experience, Elbert. We appreciate your kind words about Brian's professionalism and hope that your refrigerator continues to operate smoothly. If any issues arise in the future, please don't hesitate to reach out.
01/07/2025
Great Service
Asheville, North Carolina
WHIRLPOOL REFRIGERATOR
WRS588FIHZ06
Brian is a professional who knows his product and is very polite and efficient. Thank you Brian for solving and fixing my appliance issue.
Thank you, Gary, for your kind words! We'll be sure to pass along your praise to Brian. We're glad to hear he was able to provide you with efficient and professional service. Thank you for choosing ASI Authorized Service Inc.
12/24/2024