Factory-Authorized · Family-Owned Since 1974
Appliance Repair in Alexander, North Carolina
Whether your refrigerator stopped cooling, your washer won’t drain, or your oven won’t heat — Authorized Service Inc. has been solving appliance problems for Alexander families since 1974. Factory-authorized, fully insured, and always in-home service.
50+
Years in Business
4.8 ★
2,700+ Reviews
In-Home
Service Only
Factory
Authorized
Trusted Local Service
Why Alexander Chooses Authorized Service Inc.
Authorized Service Inc. is a third-generation family business based in Greer, SC — and we’ve been the factory-authorized appliance repair company for Alexander and the surrounding North Carolina area for over 50 years. Our technicians hold factory authorization from Whirlpool Corporation covering Whirlpool, KitchenAid, Maytag, Jenn-Air, Amana, and more. They arrive stocked with the parts most commonly needed so your repair gets done in one trip.
In-home service only — no drop-off required, we come to your Alexander home
Factory-trained, certified technicians authorized by Whirlpool Corporation
Upfront pricing — full quote before any work begins, no hidden charges
Background-checked, drug-tested service professionals
Licensed, insured, and bonded
Three-generation family business serving North Carolina since 1974
Repairs guaranteed — 30-day labor, 1-year parts
How It Works
Service in 3 Simple Steps
01
Book Online or Call
Schedule at authorizedserviceinc.com or call (800) 779-0252. We’ll confirm your Alexander appointment and send a reminder.
02
Tech Arrives & Diagnoses
A factory-trained technician comes to your Alexander home, fully equipped. We diagnose the problem completely and give you a full quote before any work begins.
03
Review Quote & Approve
You approve the quote, we fix it — and every repair is backed by a 30-day labor warranty and a 1-year parts warranty.
Frequently Asked Questions
Appliance Repair Alexander — FAQs
How quickly can ASI respond in Alexander?
In most cases we can schedule same-day or next-day service in Alexander and the surrounding area. Call (800) 779-0252 or schedule online and our team will find the earliest available slot. Technicians arrive stocked with parts for major brands, so most repairs are completed on the first visit.
Is it worth repairing my appliance or should I replace it?
The general rule: if the repair costs less than 50% of a comparable replacement and the appliance is under 10–12 years old, repair is almost always the smarter financial choice. Our technicians give you an honest assessment before any work begins — we’d rather earn your long-term trust than push a repair that doesn’t make sense.
Do you service both in-warranty and out-of-warranty appliances in Alexander?
Yes. As a factory-authorized servicer for Whirlpool Corporation, we handle warranty repairs for Whirlpool, KitchenAid, Maytag, Jenn-Air, and Amana. We also repair out-of-warranty appliances from those brands plus Kenmore, Roper, Admiral, Crosley, and others throughout Alexander, North Carolina.
Verified Customer Reviews
Alexander, North Carolina Customer Reviews & Recent Jobs
Appliance Repair Alexander North Carolina
ASI Authorized Service Inc Rated 4.9 out of 5 stars based on 13 customer reviews
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Alexander, North Carolina 28701
Kari
Job Details:
05/18/2026
"Took quick pics, found gearcase screw had fallen out again. Installed new screw with extra loctite to keep it in place. Unit checks ok."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Alexander, North Carolina 28701
Kari
Job Details:
04/29/2026
Installed parts unit checks ok
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Alexander, North Carolina 28701
Kari
Job Details:
04/22/2026
"Installed parts , ran rinse and spin. Unit checks ok"
We serviced a
WHIRLPOOL WASHER
Model WFW4720RW0
Near Alexander, North Carolina 28701
Brian
Job Details:
04/21/2026
Installed new shocks. Tested unit and found all operations ok with no leaks detected.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Alexander, North Carolina 28701
Kari
Job Details:
04/20/2026
"Took quick pics, found unit doesnt spin clothes out all the way and makes a lid squeaking and clacking. Ran diagnostic test and found it does everything but spin properly. Tipped unit back and found rotor screw on the floor. Also found gearcase oil in rotor as well as uneven wear on magnets due to the screw not being in place. Need parts for repair ; ordrng 1 N15 (Job code) and 1 W11449841 (Gearcase) and 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slide) and 1 W11260238 (Rotor) and 1 W10752189 (Rotor screwed)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Alexander, North Carolina 28701
Kari
Job Details:
04/17/2026
"Took quick pics, found unit running in a safety loop. Found control has 1-1 internal board error and 3-1 pressure sensor error. Cleared codes and as soon as I turned knob it started safety loop again. When that finished I checked pressure hose for kinks or blockages and it is open and clear. I put into diagnostic cycle and it ran that and finished, immediately when it was done got stuck back into safety loop And repeats the 1-1 and 3-1 codes. Installed control unit checks ok."
We serviced a
WHIRLPOOL DRYER
Model WED4720RW0
Near Alexander, North Carolina 28701
Kari
Job Details:
04/13/2026
Installed parts unit checks ok
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Alexander, North Carolina 28701
Kari
Job Details:
04/13/2026
Installed parts found unit will only run drain pump and flash F3 E1 now need control and pump for repair; ordrng 1 W11429620 (Control) and 1 L14 (Job code) and 1 W10876600 (Pump)
We serviced a
WHIRLPOOL WASHER
Model WFW4720RW0
Near Alexander, North Carolina 28701
Brian
Job Details:
04/08/2026
"Found some scrape marks, on washer door and lower part of front panel on dryer on top of unit, when I arrived. Found no saved error codes. Unit is level and stable. Suspension ok. Tested unit in diagnostic and found no unusual noises. Tested unit in drain and spin and found no issues. Tested unit with a load of towels in quick wash and found banging noise during spin, as spin basket picked up speed and vibration rumbling throughout cycle. Shocks (W11316766) needed. ; ordrng 1 W11316766 (Shocks) and 1 U18 (Job code)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Alexander, North Carolina 28701
Kari
Job Details:
04/01/2026
"Took quick pics, found unit showing 3-1 pressure sensor error, also found unit does not want to spin properly and its making a lot of noise found unit stopping in the middle of the cycle when it goes into the spin cycle tipped unit back found gear case oil leaking from bottom and parts for repair ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slide) and 1 W11260238 (Rotor) and 1 W10754448 (Clutch) and 1 N15 (Job code)"
Char
Alexander, North Carolina
WHIRLPOOL WASHER
WTW4957PW0
Kari did a great job on my washer. She knew exactly what the problem was and fixed it in the same visit. Professional and pleasant to work with. She took the time to answer all my questions about my new washing machine. Thanks Kari for all you did to make this repair such a positive experience!
Thank you for your kind words, Glennda! We are thrilled to hear that Kari provided you with a positive and efficient service experience. We appreciate your feedback and are glad we could help with your washer repair.
04/24/2025
Alexander, North Carolina
KITCHEN AID OVEN
KODE500ESS20
Despite the challenges Kari did an excellent job, staying persistent to the end. She kept us informed and was very professional.
Thank you, John, for your review! We appreciate your kind words about Kari's persistence, professionalism, and keeping you informed throughout the process. We are glad to have been of service to you!
04/12/2025
Carolyn
Alexander, North Carolina
WHIRLPOOL M/W OTR
WML55011HS07
Thank you Kari for making your report on my microwave disaster!
She was ver thorough and professional
Thank you so much, Carolyn, for your kind words and for acknowledging Kari's thorough and professional service. We're glad we could help address your microwave disaster. Please don't hesitate to reach out if you have any further questions or concerns.
03/19/2025
Alexander, North Carolina
MAYTAG WASHER
MVW4505MW2
Kari was fantastic she found the problem with our washer and fixed it PRONTO!!!!! Thank you so much Kari !You were Great!
Thank you, Lois, for your kind words! We are delighted to hear that Kari provided you with fantastic service and quickly resolved the issue with your washer. Kari will be thrilled to receive your positive feedback. Thank you for choosing ASI Authorized Service Inc!
10/30/2024
Harold
Alexander, North Carolina
AMANA DISHWASHER
ADB1400AMS1
Very good work showed up got job done very knowledgeable about her job would recommend her to friends thanx
Thank you for the wonderful review, Harold! We're delighted to hear that Kari provided excellent service and that you found her to be knowledgeable. We appreciate your recommendation, and thank you for choosing ASI Authorized Service Inc.
06/04/2024
Alexander, North Carolina
WHIRLPOOL REFRIGERATOR
WRS571CIHZ04
Kari was knowledgable, on time, friendly and fixed the problem!
Thank you, Carolyn, for your kind words! We're delighted to hear that Kari provided you with knowledgeable and friendly service, and that the problem with your WHIRLPOOL REFRIGERATOR WRS571CIHZ04 was fixed. If you have any further needs, please don't hesitate to reach out.
05/02/2024
Alexander, North Carolina
WHIRLPOOL DISHWASHER
WDP540HAMZ0
Kari is amazing so professional. Highly impressed by her work. She is extremely knowledgeable.
Thank you for sharing your experience, Karen! We're thrilled to hear that Kari provided such exceptional service and left such a positive impression. We appreciate your feedback!
04/13/2024
Alexander, North Carolina
AMANA DRYER
NED5800HW1
Kari was excellent!
Found the problem and fixed it fast. Very nice, kind and considerate.
Thank you so much for your kind words, Lisa-joy! We are thrilled to hear that Kari provided you with excellent service and resolved the issue with your dryer quickly. Customer satisfaction is our top priority, and we appreciate your feedback. If you ever need assistance again, please don't hesitate to reach out.
04/10/2024
Karonlking
Alexander, North Carolina
WHIRLPOOL REFRIGERATOR
WRX735SDHZ07
Very pleasant & knew what she was doing!
11/03/2023
Randy R
Alexander, North Carolina
KITCHEN AID REFRIGERATOR
KRFF707ESS01
Kari was great. She always kept me informed as to the progress of the repair.
10/20/2023